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The Matola Hotel

Property class: 3

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Photo gallery for The Matola Hotel

A hotel with a central atrium, multiple balconies, and a landscaped courtyard with palm trees. - The Matola Hotel (Matola)
An outdoor bar area with wicker furniture and a bar counter. - The Matola Hotel (Matola)
An outdoor patio with tables and chairs, red umbrellas, and potted plants. - The Matola Hotel (Matola)
A swimming pool with a thatched-roof pavilion, lounge chairs, and a children's play area. - The Matola Hotel (Matola)
A spacious lobby with a reception desk, seating area, and a large chandelier. - The Matola Hotel (Matola)
You can look forward to a free breakfast buffet, a garden, and a playground at The Matola Hotel. Treat yourself to a manicure/pedicure or other spa services. The on-site restaurant offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a hair salon and an arcade/game room.

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

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Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Double Room, 1 Queen Bed

A hotel room with a large bed, bedside tables, a wardrobe, a desk, and a chair.

Standard Double Room, 1 Queen Bed

  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Twin Room

A hotel room with two single beds, each with a white bedspread and a gold accent. There is a wooden nightstand with a lamp between the beds.

Twin Room

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Room

A neatly made bed with a tufted headboard, two bedside lamps, and a floral-patterned wallpaper.

Executive Room

  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

A spacious bedroom with a large bed, a desk, and a chair.

Deluxe Room

  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Matola is home to The Matola Hotel. National Art Museum and National Money Museum are cultural highlights, and some of the area's landmarks include Louis Tregardt Memorial Garden and Praca dos Trabalhadores. Traveling with kids? Consider Centro Cultural e Municipal Ntsindya, or check out an event or a game at Machava Stadium. Visit our Matola travel guide
Map
Estrada Nacional N2, Cidade De Matola, Matola, Maputo, 1114

What's nearby

  • Machava Stadium
    13 min drive - 7.8 miles
  • Maputo Cathedral
    17 min drive - 11.3 miles
  • Maputo City Hall
    17 min drive - 11.3 miles
  • Maputo Central Market
    18 min drive - 11.7 miles
  • Eduardo Mondlane University
    20 min drive - 12.4 miles

Getting around

  • Maputo (MPM-Maputo Intl.)
    35 min drive

Restaurants

  • Kafofo
    4 min drive
  • Galaxy Indian Restaurant
    10 min drive
  • KFC
    11 min drive
  • Tasca Do Juan
    3 min drive
  • The Woods Grill
    6 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Arcade/game room
  • Children's pool
  • Playground

Family friendly

  • Arcade/game room
  • Children's pool
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Meeting room

Outdoors

  • Garden

Spa

  • Manicures/pedicures

Accessibility

  • No elevator

More

  • 3 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Towels provided

Entertainment

  • 23-inch TV

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:30 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property does not have elevators
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Frequently asked questions

Does The Matola Hotel have a pool?

Yes, this property has a children's pool.

Is The Matola Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at The Matola Hotel?

Check-in start time: 3:30 PM; Check-in end time: anytime.

What time is check-out at The Matola Hotel?

Check-out is at 10:30 AM.

Does The Matola Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle. A per person, one way fee applies.

Where is The Matola Hotel located?

Set in Matola, this family-friendly hotel is within 12 mi (20 km) of Machava Stadium, Centro Cultural e Municipal Ntsindya, and Maputo Botanical Gardens. Centro Cultural Franco-Moçambicano and Fisheries Museum are also within 12 mi (20 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The Matola Hotel Reviews

7.4

Good

7.6

Cleanliness

6.6

Location

7.0

Staff & service

7.0

Property conditions & facilities
Rating 10 - Excellent. 7 out of 39 reviews
Rating 8 - Good. 16 out of 39 reviews
Rating 6 - Okay. 13 out of 39 reviews
Rating 4 - Poor. 1 out of 39 reviews
Rating 2 - Terrible. 2 out of 39 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
people are friendly at the property. Areas surrounding the property are not at a good living standard
Stayed 1 night in Mar 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
this hotel is a hidden gem when you actually consider where in the world it is. Very safe and plenty of security The staff are all very pleasant and helpful. breakfast was fresh everyday (but sometimes a bit cold) plenty of choice, the food in the restaurant was surprisingly very very good, excellent steaks and pizza sandy the porter was a very nice helpful guy as was Wilker the operations manager who sorted out a hire car for me, translated the hire agreement as i do not speak Portuguese - very helpful man.Pool area was nice and clean with a nice outside bar. i will have no hesitations in staying at this hotel again and would highly recommend it.
Stayed 8 nights in Oct 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities

Ferias

Tranquila
Stayed 2 nights in Aug 2019
Verified review

4/10 Poor

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, amenities
The hotel didn't have the room reserved on Expedia. It took 4 days to get the good room. I had to take care of the communication between Expedia and the Hotel management.
Stayed 11 nights in May 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service

Calma e tranquilidade

Os quartos precisam de melhorias. Optima localização e segurança.
Stayed 1 night in Jan 2019
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, room comfort
Very nice hotel, location is very good and safe. Rooms were very clean and staff was very cooperative. The breakfast was amazing.
Stayed 9 nights in Dec 2018
Verified review

8/10 Good

Liked: Cleanliness, room comfort

Business trip to Matola -

I stayed at the Matola Hotel for 4 days on a business trip. The hotel was clean and my room was valeted daily. Staff were friendly and helpful. The internet was very poor for the first 2 days of my stay, with multiple problems logging in which varied between being given the wrong log-in details, to the internet not actually working...not very good for business people. It did improve on my final 36 hours at the hotel. Breakfast was adequate with a mix of hot and continental choices. I had dinner in the hotel on 4 evenings and the food varied between a good pasta meal and a poor T-Bone steak which I asked to be medium cooked and it was beyond "well done". Without transport there is very little around the local vicinity of the hotel. Overall a reasonable hotel to use as a base but they really need to improve the internet if they wish to attract more business customers.
Stayed 4 nights in May 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Maputo's first visit

The language was a bit of a barrier but the staff was patient and accommodating. Kids enjoyed swimming until late. Everybody enjoyed free wifi for the entire stay.
Stayed 2 nights in Jan 2018
Verified review

6/10 Okay

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities

Disappointing vacation ever, the filth was to muc

The hotel is very beautiful but it's location is bad. On arrival we had to carry our luggage up a flight of stairs without any assistance. When we arrived at the front desk we had to wait because they couldn't find our booking hence they wanted to give us a room less then what we had booked for and we refused. Eventually we were given a room, later we were told that we will have to vacate the room on the 31st since it was booked but it ended up not happening. We went out exploring the area's on the 31st upon our return we were denied excess to the parking areas and dining areas because there was an event. We ended up being stuck in our room on the 31st. When we were checking out on the 2nd again we were inconvenienced because they still had not sorted out our booking after 4 days. For 2 days our shower was blocked and not very clean even reporting it. I don't think I will ever go back to Mozambique again the country is very filthy and full of people who just want to rip us off our money all the time, the border gate was the worsed one.
Stayed 4 nights in Dec 2017
Verified review

6/10 Okay

Disliked: Cleanliness, property conditions & facilities

The Matola Hotel

Overall experience was not good. The food available is does not taste good at all. The shower was dirty. Drains are smelling. The staff does not understand English wich make it hard to communicate.
Stayed 2 nights in Dec 2017
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort

概ね良好だけど、もう少し。

概ね良好。ただし部屋の照明は半分が切れている、drainpipeが詰まり気味、ＷＩＦＩがつながりにくくて遅い。毎日飲料水（ペットボトル）のサービスがあるのがよい。 周辺にスーパーマーケットやカフェが無いのが不便。
Stayed 16 nights in Oct 2017
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort

was clean i must say

Its was not as good as i expected the personnel is so disorganized i was given a room and yet somebody has already check into that room. I was moving up and down from one room to another only to find people already checked in until we got to room 206 which was vacant. The bed was not that comfortable. Air Conditioning was great, the room itself looked nice. The guys in the reception could hardly speak english. The Restaurant was horrible its was all messed up we never ate breakfast because when there was breakfast there was no plates to dish up or vice versa.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good stay and clear directions
Verified review

6/10 Okay

Liked: Cleanliness
Good!
Verified review

6/10 Okay

Liked: Cleanliness

Good room keepers

Room keepers were good, as they cleaned well, serve coffee etc. every day.
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
As located a little bit far from Maputo, it doesn't suitable for out going including shopping, sight seeing etc. On the other hand, I felt to be peace during the stay at the hotel. Many times of brackolut, but recovered soon each time.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Great Matola Multihotel

It was great, close to the city, close to everything we needed. breakfast was also awesome
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Near my destination - Matola

Enjoyed the stay. will stay again. Have already recommended that our company use this hotel in future
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I wont mind to be back again next time.

The stay at the hotel was fine, the breakfast was disappointing, there were no sausages, bacon, variety of cereals, the bread was limited to just brown and white,
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Never again.

My stay at Matola Multi Hotel was disgusting to say the least. First fo all the bedding smelled, the phone in the room didn't work. Wifi signal was useless, the shower didn't drain at all. Dining hall was durty, food not too great, breakfast awfull.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quiet location

Peacefull stay
Verified review

6/10 Okay

Liked: Cleanliness, room comfort

Good value for the money

The pricing gave us good value for the money, most facilities were good with the exceptions of the beds, they coul be better (more comfortable)
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities

Smart hotel with sufficient conditions

It is a new hotel and some construction details could not be finalized yet. Breakfast is mid range but enough. Since it is close to industrial zone, it is recommended to stay during business trip.
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021
Verified review

6/10 Okay

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020