Polana Serena Hotel

4.5 star property
Luxury hotel with 3 restaurants and a full-service spa

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Photo gallery for Polana Serena Hotel

Exterior
Lobby
3 restaurants, breakfast, lunch, dinner served; sushi
Meeting facility
Front of property
The Polana Serena Hotel in Mozambique offers a perfect retreat. Book aromatherapy at the spa or dine at three restaurants serving breakfast and sushi. Enjoy indoor and outdoor pools with sun loungers for complete rejuvenation.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Spa
  • Gym
  • Room service
  • Parking included
Spa

Spa

Serena Maisha has 5 treatment rooms. The hotel's spa offers massages and wellness treatments such as aromatherapy, Ayurvedic treatments, and facials. Other on-site facilities include a steam room.

Room options

Available filters for rooms
Showing 3 of 3 rooms

Executive Room

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Shower/tub combination
Private bathroom
Bathrobes
  • 23 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Shower/tub combination
Private bathroom
Bathrobes
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Standard Room

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Shower/tub combination
Private bathroom
Bathrobes
  • 20 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

About the neighborhood

Maputo is home to Polana Serena Hotel. Museum of Natural History and National Art Museum are cultural highlights, and travelers looking to shop may want to visit FEIMA Craft Market and Shopping 24. Maputo Botanical Gardens and Fisheries Museum are also worth visiting.
Map
Avenida Julius Nyerere 1380, Maputo, 00100

What's nearby

  • Vila Algarve - 12 min walk - 0.7 miles
  • Eduardo Mondlane University - 2 min drive - 1.2 miles
  • Maputo Central Market - 2 min drive - 1.2 miles
  • Maputo Cathedral - 3 min drive - 1.9 miles
  • Maputo City Hall - 3 min drive - 1.9 miles

Getting around

  • Maputo (MPM-Maputo Intl.) - 8 min drive

Restaurants

  • â€ȘCafe Estoril - ‬7 min walk
  • â€ȘDegost’ar By KJ - ‬3 min walk
  • â€ȘMundo's - ‬8 min walk
  • â€ȘRestaurante Txhapo Txhapo - ‬10 min walk
  • â€ȘQuiosque Wow - ‬3 min walk

About this property

Polana Serena Hotel

Luxury hotel
A terrace, a garden, and a hair salon are just a few of the amenities provided at Polana Serena Hotel. Indulge in a massage, a body treatment, and a facial at Serena Maisha, the onsite spa. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, light fare, and sushi. Fitness classes are offered at the gym; the property also has dry cleaning/laundry services, car rentals on site, and a bar. In addition to a business center and a steam room, guests can connect to free in-room WiFi.
Additional perks include:
  • An indoor pool and an outdoor pool, along with sun loungers
  • Free self parking
  • A roundtrip airport shuttle (surcharge), babysitting (surcharge), and meeting rooms
  • A front-desk safe, a gift shop, and laundry services
Room features
All 153 rooms have comforts such as 24-hour room service and air conditioning, as well as thoughtful touches like separate sitting areas and bathrobes.
More amenities include:
  • Bathrooms with jetted tubs and free toiletries
  • LCD TVs with premium channels
  • Separate sitting areas, free infant beds, and electric kettles

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 3 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Aquarius
  • Delagoa Fine Dining
  • Varanda All Day Dining

Things to do

  • Fitness classes
  • Full-service spa
  • Gym
  • Indoor pool
  • Outdoor pool
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Facials
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Built in 1922
  • Mosquito nets
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: noon; Check-in end time: midnight
Late check-in subject to availability
Late check-in fee: 75-percent of room rate for check-in between midnight and 6:00 AM
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Airport shuttle fee: MZN 200 per person (one way)
  • Late check-in fee: 75-percent of room rate for check-in between midnight and 6:00 AM

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve high chair
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 400000611

We should mention

Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 14 years old are not allowed in the swimming pool or fitness facility
Guests under 18 years old are not allowed in the spa

Property is also known as

Polana Serena
Polana Serena Hotel
Polana Serena Hotel Maputo
Polana Serena Maputo
Polana Serena Hotel Hotel
Polana Serena Hotel Maputo
Polana Serena Hotel Hotel Maputo

Frequently asked questions

Does Polana Serena Hotel have a pool?

Yes, this property has an indoor pool and an outdoor pool.

Is Polana Serena Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Polana Serena Hotel?

Self parking is free at this property.

What time is check-in at Polana Serena Hotel?

Check-in start time: noon; Check-in end time: midnight. Late check-in is available from midnight– 6:00 AM for a fee of 75%.

What time is check-out at Polana Serena Hotel?

Check-out is at 10:00 AM.

Does Polana Serena Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of MZN 200 per person applies.

Where is Polana Serena Hotel located?

Situated in Maputo, this luxury hotel is within a 15-minute walk of FEIMA Craft Market and Vila Algarve. Geology Museum and NĂșcleo de Arte are also within 1 mi (2 km).

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