Chalets en Mapleton

“Housekeeping only available on request which isn’t clear on website”

“The staff were very helpful and nice, the bed and bedding were decent, as was the breakfast. Unfortunately it's on the main Derby road (A6) in Milford which is a couple of miles away from Belper centre. The room was incredibly hot due to the recent weather (naturally) but the window in room 3 has no means of keeping it open as the window stay bracket has broken. A fan was provided but made little difference. The toilet seat is also broken.”

“I stayed there because I had to visit some customers really close. It seems like this place it's more for weddinds or other celebrations than for staying in. The service was not helpful at all. Breakfast it's included but there was a team of people just chatting and nobody came to explain what could I order. I had to go and ask and they were not kind at all. I won't definitely come back.”

“When I arrived I was shown to my room by the owner who was very friendly, but as soon as we entered the room she noticed the bathroom was flooded. She explained that one of the staff members had been fiddling with a pressure reducing valve and it must have caused the shower to run with the door open. They cleared the water up, but the carpet was wet through by the bathroom door and the room smelt damp all night. Next morning I went to breakfast an hour before I needed to leave. I waited 45...

“The property was in the least to say grubby and I shudder to think what the hotel inspector with white gloves on the tv would make of the hotel The front of house personal wore the same clothes for the duration of our stay and everything she did seemed to be an effort”

“Location is great for us. We stayed in Room 3 in the courtyard as we had a small dog with us and they are not allowed in the Main Hotel rooms. We have stayed in this room before - its an excellent size but on the first floor. It seems to have been modernised from when we were last there which was nice. We didn't have breakfast or evening meal there as it is "hotel prices". Within walking distance of the hotel is one of the best pubs in Derbyshire - The Hollybush Inn - great beer and grub.”

“Perfect as always”

“It was clean meals good.”