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Termas Puyehue Wellness & Spa Resort

4.0 star property
Family-friendly hotel with 2 outdoor pools and a full-service spa

Choose dates to view prices

Photo gallery for Termas Puyehue Wellness & Spa Resort

Indoor pool, 2 outdoor pools, pool umbrellas, sun loungers
Reception
Front of property
Reception
Reception

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Breakfast included
  • Bar
  • Hot Tub
  • Room service

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Double Room

1 bedroom, premium bedding, down comforters, pillowtop beds

Standard Double Room

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
  • 26 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed OR 2 Large Twin Beds

View all photos for Superior Double Room

1 bedroom, premium bedding, down comforters, pillowtop beds

Superior Double Room

Highlights

Furnished balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
  • 32 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed OR 2 Large Twin Beds

View all photos for Superior Single Room

1 bedroom, premium bedding, down comforters, pillowtop beds

Superior Single Room

Highlights

Furnished balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
  • 32 sq m
  • Lake view
  • Sleeps 1
  • 1 King Bed

View all photos for Standard Single Room

1 bedroom, premium bedding, down comforters, pillowtop beds

Standard Single Room

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
  • 26 sq m
  • Mountain view
  • Sleeps 1
  • 1 King Bed

View all photos for Single Room Superior With Panoramic View

1 bedroom, premium bedding, down comforters, pillowtop beds

Single Room Superior With Panoramic View

  • Sleeps 2
  • 1 Twin Bed(s)

View all photos for Double Room Standard With Forest View

1 bedroom, premium bedding, down comforters, pillowtop beds

Double Room Standard With Forest View

  • Sleeps 3

View all photos for Single Room Standard With Forest View

1 bedroom, premium bedding, down comforters, pillowtop beds

Single Room Standard With Forest View

  • Sleeps 2
  • 1 Twin Bed(s)

View all photos for Double Room Superior With Panoramic View

1 bedroom, premium bedding, down comforters, pillowtop beds

Double Room Superior With Panoramic View

  • Sleeps 3

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About the neighborhood

Map
Ruta 215 Km 76, Puyehue, Los Lagos

What's nearby

  • Antillanca Ski Resort - 51 min drive - 16.7 miles

Restaurants

  • ‪Restaurante Buffet Los Troncos - ‬4 min walk
  • ‪Restaurant El Pescador - ‬3 min walk
  • ‪Lodge Cantarias - ‬11 min drive
  • ‪Salon Alerce - ‬4 min walk
  • ‪Restaurant y Buffet Los Canelos - ‬5 min drive

About this property

Termas Puyehue Wellness & Spa Resort

Upscale family-friendly hotel in a rural location
Consider a stay at Termas Puyehue Wellness & Spa Resort and take advantage of a free breakfast buffet, a bowling alley, and a free daily manager's reception. Adventurous travelers may like the hiking/biking and volleyball at this hotel. Treat yourself to a facial, a body wrap, or a body scrub at Puyehue, the onsite spa. The on-site international cuisine restaurant, Los Troncos, offers breakfast, lunch, and dinner. In addition to a rooftop terrace and shopping on site, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • 2 outdoor pools and an indoor pool, with sun loungers and pool umbrellas
  • Free self parking
  • Free bicycle rentals, hot springs on site, and an outdoor tennis court
  • Express check-out, a computer station, and smoke-free premises
Room features
All 107 individually furnished rooms boast comforts such as premium bedding and pillow menus, as well as thoughtful touches like laptop-friendly workspaces and air conditioning.
Other amenities include:
  • Hypo-allergenic bedding, pillowtop mattresses, and down comforters
  • Bathrooms with rainfall showers and shower/tub combinations
  • 42-inch LCD TVs with premium channels
  • Wardrobes/closets, separate sitting areas, and heating

All inclusive details

All-inclusive room rates at Termas Puyehue Wellness & Spa Resort are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Food and beverages

In-room minibar (some restrictions)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Land activities

Fitness facilities
Miniature golf
Tennis

Entertainment

Onsite entertainment and activities

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Ski shuttle nearby
  • Free secured, covered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Bar el Pescador
  • Los Troncos

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Bicycle cleaning area
  • Bicycle equipment shop
  • Bicycle repair station
  • Bicycle storage
  • Billiards/pool table
  • Bowling alley
  • Children's pool
  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Hiking/biking trails
  • Hot springs
  • Hot tub
  • Indoor pool
  • Library
  • Mini golf
  • Mountain biking
  • Outdoor tennis court
  • Playground
  • Sauna
  • Shopping
  • Ski storage
  • TV in common areas
  • Volleyball

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Bowling alley
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Computer station
  • Conference space

Outdoors

  • Barbecue grill
  • Garden
  • In a national park
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 4 treatment rooms
  • Body scrubs
  • Body wraps
  • Facials
  • Hot/mineral springs
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Lever door handles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 3 buildings
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable/satellite channels
  • Pay movies

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Puyehue Resort
Termas Puyehue Wellness
Termas Puyehue Wellness Resort
Termas Wellness
Termas Wellness Resort
Termas Hotel Puyehue
Termas Puyehue Wellness Resort Mantilhue
Termas Puyehue Wellness Mantilhue
Termas Puyehue Wellness Resort Mantilhue
Termas Puyehue Wellness Mantilhue
Hotel Termas Puyehue Wellness & Spa Resort Mantilhue
Mantilhue Termas Puyehue Wellness & Spa Resort Hotel
Hotel Termas Puyehue Wellness & Spa Resort
Termas Puyehue Wellness & Spa Resort Mantilhue
Termas Puyehue Wellness Resort
Termas Puyehue Wellness
Termas Puyehue Wellness Spa Resort
Termas Puyehue Wellness & Spa
Termas Puyehue Wellness & Spa
Termas Puyehue Wellness Spa Resort
Termas Puyehue Wellness & Spa Resort Hotel
Termas Puyehue Wellness & Spa Resort Puyehue

Frequently asked questions

Does Termas Puyehue Wellness & Spa Resort have a pool?

Yes, this property has an indoor pool, 2 outdoor pools, and a children's pool.

Is Termas Puyehue Wellness & Spa Resort pet-friendly?

No, pets are not allowed at this property.

How much is parking at Termas Puyehue Wellness & Spa Resort?

Self parking is free at this property.

What time is check-in at Termas Puyehue Wellness & Spa Resort?

Check-in start time: 4:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Termas Puyehue Wellness & Spa Resort?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Are there all-inclusive benefits at Termas Puyehue Wellness & Spa Resort?

Some rate plans available at this property are all-inclusive.

Where is Termas Puyehue Wellness & Spa Resort located?

Situated in a national park, this spa hotel is in the same region as Lake Rupanco, Lake Todos los Santos, and Osorno Volcano Peak.

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Termas Puyehue Wellness & Spa Resort Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 83 out of 111 reviews
Rating 8 - Good. 15 out of 111 reviews
Rating 6 - Okay. 9 out of 111 reviews
Rating 4 - Poor. 1 out of 111 reviews
Rating 2 - Terrible. 3 out of 111 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10

Beautiful place and everyone so helpful definitely we are coming back
Stayed 3 nights in Mar 2025

10/10

Excelente
Stayed 2 nights in Mar 2025

10/10

Excellent place!!!
Stayed 4 nights in May 2024

10/10

The property was awesome. The hot pools were fantastic the hiking trails and activities were excellent. It is a world class resort.
Stayed 2 nights in Oct 2024

10/10

Excellent staff, excellent service!
Stayed 2 nights in Oct 2024

10/10

I have stayed at many hottie and have had the fortune to stay at many luxury hotels. I consider that the Termas Puyehue is one of my favourites. The safety is outstanding and the facilities incredible for those who like luxury and a lovely natural environment. My wife and I particularly enjoyed the Mapuche menu. The hot spas were also memorable, as was the architecture. We cannot wait to visit again.

10/10

Comfortable hotel to spend with family. Many activities. Relaxing pools. Varied and exquisite food service
Stayed 1 night in Oct 2024

10/10

Beautiful place with a lot of activities for any preference
Stayed 3 nights in Apr 2024

10/10

Excellent two night stay. Fabulous staff, good food, comfortable rooms, and gorgeous pools and grounds. Be sure to get a massage at the spa!
Stayed 2 nights in Dec 2023

10/10

The children running and playing for everywhere, the parents are not present! Areas like restaurants they running and scrims a lot. That is very dangerous for everybody there. Thanks.
Stayed 1 night in Apr 2025

10/10

Very nice facility and friendly staff. Family friendly. Nice walking trails, pools and extras.
Stayed 2 nights in Jun 2024

10/10

A great hotel in the heart of the Andes. Nicely mantained and with better details than a few years ago. Thermal pools are great!
Stayed 1 night in Sep 2024

10/10

The stay was so much fun. We did activities, enjoyed the warm pools, the food. Everything was fantastic!!!
Stayed 1 night in Jan 2024

10/10

Amazing place, service and amenities, the food experience, spectacular! Congratulations to the chef and bartenders with their delicious concoction.
Stayed 4 nights in Oct 2023

10/10

We throughly enjoyed our stay here. It’s easy to get to by bus if travelling through Osorno. Just a local bus company ELP. Great Spa, fabulous grounds with walking trails. Bowling, mini golf and plenty for kids too.
Stayed 3 nights in Dec 2023

6/10

Paradise—only if your idea of paradise is cacophony of screaming children. This place it’s maybe too family friendly, to put it on more positive terms. Spa and massages were great though. The common areas are hell if you’re looking to relax, and there’s no escape, you’re supposed to have breakfast/lunch/dinner here because this is a resort experience. Staff is a mixed bag. In conclusion, not worth it for the price if you’re not packing kids.
Stayed 5 nights in Jan 2024

10/10

Nice trails. More a resort with many activities, included or not, than a hotel stay for a night
Stayed 3 nights in Apr 2025

10/10

Stayed 1 night in Mar 2025

10/10

Hola, hermoso y muy limpio, camas y baño super!!!Muchas gracias!!! Volveremos!!!
Stayed 1 night in Mar 2025

10/10

Excelente todo. Es servicio, el lugar, la comida. Lo recomiendo mucho!
Stayed 6 nights in Jan 2025

2/10

Fué frustrante y no nos quedamos Al hacer reserva,claramente pusimos q eramos 2 adultos y 1 niño de 12 años. Solicitamos habitacion con 2 camas grandes (q era una de las opciones porq decia : " capacidad.. 3 " ) Al hacer check in nos cobraban EXTRA por niño de 12 , y además con precio de adulto) El "gerente" si es q merece el puesto, a pesar de todos los argumentos y pruebas del caso,no quiso entender... por lo tanto, no nos quedamos. La reserva fue por Hotels.com pagada con tarjeta de credito. Quedaron de devolvernos el dinero $ 557.000 por 1 noche. Espero q cumplan, como dijeron...
Stayed 1 night in Feb 2025

10/10

Stayed 1 night in Jan 2025

4/10

Buena infraestructura, limpio. Lo malo: la gastronomía y el servicio de atención all-inclusive. Se nota que quieren reducir costos ahí. Mal servicio/comida para el precio que se paga.
Stayed 1 night in Jan 2025

10/10

Stayed 2 nights in Jan 2025

10/10

Hotel incrível, isolado, perfeito para relaxar
Stayed 3 nights in Jan 2025