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Termas de Aguas Calientes

3.0 star property
Riverfront resort with a lazy river and a 24-hour front desk

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Photo gallery for Termas de Aguas Calientes

Breakfast, lunch, dinner served; Regional cuisine
Deluxe Tent, River View | Terrace/patio
Standard Cabin (4 Adults) | Premium bedding, down comforters, minibar, individually decorated
Superior Cabin, 3 Bedrooms (5 Adults) | Premium bedding, down comforters, minibar, individually decorated
Indoor pool, outdoor pool, open 8:30 AM to 7:30 PM, sun loungers

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast available
  • Bar
  • Pool
  • 24/7 front desk
  • Free WiFi
  • Parking included

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Superior Tent

Superior Tent | Premium bedding, down comforters, minibar, individually decorated

Superior Tent

Highlights

Patio
Individually furnished
Individually decorated
Heating
Hypo-allergenic bedding
Premium bedding
Down duvet
Rainfall showerhead
  • 28 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Cabin (4 Adults)

Standard Cabin (4 Adults) | Premium bedding, down comforters, minibar, individually decorated

Standard Cabin (4 Adults)

Highlights

Patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Heating
Kitchenette
  • 30 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Superior Cabin, 3 Bedrooms (5 Adults)

Superior Cabin, 3 Bedrooms (5 Adults) | Premium bedding, down comforters, minibar, individually decorated

Superior Cabin, 3 Bedrooms (5 Adults)

Highlights

Patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Heating
Kitchenette
  • 35 sq m
  • Sleeps 5
  • 1 Double Bed and 3 Twin Beds

View all photos for Deluxe Tent, River View

Deluxe Tent, River View | Terrace/patio

Deluxe Tent, River View

Highlights

Patio
Individually furnished
Individually decorated
Private outdoor hot tub
Heating
Hypo-allergenic bedding
Premium bedding
Down duvet
  • 28 sq m
  • River view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Double Room Superior With Garden View

Premium bedding, down comforters, minibar, individually decorated

Double Room Superior With Garden View

  • River view
  • Sleeps 2
  • 1 Queen Bed(s)

View all photos for Double Room Premium With River View

Premium bedding, down comforters, minibar, individually decorated

Double Room Premium With River View

  • Sleeps 2
  • 1 Full Bed(s)

View all photos for 1-Bedroom Bungalow Classic With Panoramic View

Living area

1-Bedroom Bungalow Classic With Panoramic View

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for 2-Bedroom Bungalow Superior With Panoramic View

Living room

2-Bedroom Bungalow Superior With Panoramic View

  • Sleeps 5
  • 1 Double Bed and 3 Twin Beds

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About the neighborhood

Map
Ruta 215 KM 76, Camino a Antillanca, Puyehue, Los Lagos, 5290000

What's nearby

  • Puyehue National Park - 19 min walk - 1.0 mile
  • Antillanca Ski Resort - 46 min drive - 14.2 miles

Getting around

  • Osorno (ZOS-Canal Bajo Carlos Hott Siebert) - 62 min drive

Restaurants

  • ‪Restaurante Buffet Los Troncos - ‬5 min drive
  • ‪Restaurant El Pescador - ‬5 min drive
  • ‪Lodge Cantarias - ‬13 min drive
  • ‪Salon Alerce - ‬5 min drive
  • ‪Amor al Natural - ‬36 min drive

About this property

Termas de Aguas Calientes

Family-friendly resort by the river
You can look forward to a terrace, mini golf, and a coffee shop/cafe at Termas de Aguas Calientes. The on-site Regional cuisine restaurant, El Arrayan, offers breakfast, lunch, and dinner. Free in-room WiFi is available to all guests, along with a garden and a playground.
You'll also enjoy the following perks during your stay:
  • An indoor pool and an outdoor pool, with a lazy river and sun loungers
  • Free self parking
  • Cooked-to-order breakfast (surcharge), hot springs on site, and luggage storage
  • A 24-hour front desk and smoke-free premises
Room features
All guestrooms are individually furnished, and boast comforts such as premium bedding and laptop-friendly workspaces, in addition to thoughtful touches like free WiFi and minibars.
Other amenities include:
  • Hypo-allergenic bedding and down comforters
  • Bathrooms with rainfall showers and shower/tub combinations
  • Wardrobes/closets, patios, and heating

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Daily cooked-to-order breakfast available 8:30 AM to 10:30 AM for a fee: CLP 8,000 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Cafetería y kisko
  • El Arrayan

Things to do

  • Arcade/game room
  • Hot springs
  • Indoor pool
  • Lazy river
  • Mini golf
  • Outdoor pool
  • Playground

Family friendly

  • Arcade/game room
  • Indoor pool
  • Lazy river
  • Mini golf
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • Luggage storage

Outdoors

  • Garden
  • In a national park
  • In the mountains
  • On a river
  • Picnic area
  • Pool loungers
  • Terrace

Spa

  • Hot springs

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator (single-level property)

More

  • 26 buildings
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Minibar

More

  • Heating
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 10:30 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately CLP 8000 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Pool access available from 8:30 AM to 7:30 PM
No pets and no service animals are allowed at this property

Property is also known as

Termas de Aguas Calientes
Termas de Aguas Calientes Hotel
Termas de Aguas Calientes Hotel Puyehue
Termas de Aguas Calientes Puyehue
Termas Aguas Calientes Resort Mantilhue
Termas Aguas Calientes Mantilhue
Termas Aguas Calientes Mantil
Termas Aguas Calientes Puyehue
Termas de Aguas Calientes Resort
Termas de Aguas Calientes Puyehue
Termas de Aguas Calientes Resort Puyehue

Frequently asked questions

Does Termas de Aguas Calientes have a pool?

Yes, this property has an indoor pool and an outdoor pool. Pool access is from 8:30 AM–7:30 PM.

Is Termas de Aguas Calientes pet-friendly?

No, pets are not allowed at this property.

How much is parking at Termas de Aguas Calientes?

Self parking is free at this property.

What time is check-in at Termas de Aguas Calientes?

Check-in start time: 4 PM; Check-in end time: 10:30 PM.

What time is check-out at Termas de Aguas Calientes?

Check-out is at 11 AM.

Where is Termas de Aguas Calientes located?

Located on the waterfront, this family-friendly resort is 0.8 mi (1.3 km) from Puyehue National Park and 11.3 mi (18.2 km) from Antillanca Ski Resort. El Calzoncillo Waterfall and Parque Nacional Puyehue are also within 25 mi (40 km).

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Termas de Aguas Calientes Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 20 out of 53 reviews
Rating 8 - Good. 19 out of 53 reviews
Rating 6 - Okay. 6 out of 53 reviews
Rating 4 - Poor. 3 out of 53 reviews
Rating 2 - Terrible. 5 out of 53 reviews

7.8/10

Cleanliness

7.6/10

Staff & service

8.8/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Natarajan

Liked: Property conditions & facilities
The most beautiful walks in North Patagonia
Stayed 1 night in Dec 2024

10/10 Excellent

Heinrich

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly personnel, property ok, but bit old. Surroundings are breathtaking
Stayed 1 night in Feb 2025

8/10 Good

Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice natural surrounding, all cabins have been upgraded with indiviual external bath tubs
Stayed 1 night in Jan 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superior accomodations and hospitality

Our stay was excellent. The dome and hot tub were of superior quality. We slept soundly and also found the shower to be the best we've had in country. The restaurant was a gorgeous setting for a happy hour beverage, a filling breakfast and a delicious lunch. We hiked two days and also enjoyed the outdoor thermal pool. My extra recommendation for vegans/vegetarians as they have many offerings.
Stayed 1 night in Dec 2022

10/10 Excellent

Pablo Reynaldo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Silvia

Liked: Cleanliness, property conditions & facilities, room comfort

Valeu muito a pena a parada nesse hotel

Estávamos fazendo o caminho entre Bariloche e Puerto Varas e esse hotel ficava no caminho, por isso resolvemos ficar 1 noite. Ficamos no chalé com ofurô. É simplesmente fantástico. Muito bem estruturado e lindo. Com todas as amenidades necessárias. Apenas fiquei muito chateada pois nos colocaram em um chalé com arvores bem na frente o que cobria completamente a vista. Solicitei a alteração do chalé e fui informada que não havia disponibilidade, mas percebi no mesmo dia e no dia seguinte que haviam vários chalés da mesma categoria, com vista, vazios. As piscinas interna e externa são ótimas.
Stayed 1 night in Dec 2024

8/10 Good

Luis

Liked: Property conditions & facilities, room comfort
Estadía buena ,mucho jóvenes por gira estudio,algunas cosas no funcionando,falta de personal.yo lo conocí hace 35 años , sin lugar está mejor pero por precio cabaña servicio podría ser mejor.
Stayed 2 nights in Dec 2024

8/10 Good

LEANDRO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

8/10 Good

valerie

Liked: Cleanliness, staff & service, room comfort

Bel hébergement atypique

Établissement vieillissant mais tres propre Tresbel et bon restaurant Excellent petit dejeuner Les tentes sont confortables Le personnel est tres agréable
Stayed 1 night in Nov 2023

6/10 Okay

Verified traveler

Liked: Staff & service
El domo se encuentra en la mitad del bosque, tiene problemas de humedad, y la ducha tuvo problema con la presión de agua caliente (esto fue solo el último día). Los personales son amables, el desayuno y el restorán estuvo bueno.
Stayed 2 nights in Dec 2022

4/10 Poor

Miguel

Disliked: Staff & service, property conditions & facilities, room comfort
Creo que falta preocupación por los huéspedes. Instalaciones en mal estado y restaurante con poco personal. Ninguna empatía del personal.
Stayed 1 night in Aug 2022

10/10 Excellent

Ana Judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service

Muy caro para lo que es.

Fuimos en familia. El precio de USD 500 por noche es muy alto y por lo tanto uno espera un servicio de primera. No es así. No hacen el aseo(a pesar que el prospecto dice que si), no hay jabón para la ducha. No hay toallas para la piscina. La vajilla mínima y no en muy buenas condiciones. Además quisieron cobrarme un impuesto adicional después de haber realizado el check in y sin derecho a cancelar la reserva No pudimos utilizar la piscina techada, primero por aforo y al día siguiente por estar en manutención.
Stayed 3 nights in Feb 2022

2/10 Terrible

Alejandro

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Un desastre… lejos la peor experiencia

Pésimo…. Cambiaron mi cabaña sin preguntar… me entregaron una cabaña demasiado calurosa y con cero privacidad ( al lado del restaurante donde todos los días pasaba por fuera un camión El día que llegue estuve desde las 18:45hrs hasta las 21:30hrs esperando que nos atendieran en el restaurante (llegábamos de los 2dos y con un bebé) al final no fueron capaz de sacar el pedido… solo respuestas de incompetentes… tuve que viajar a entre lagos ( a 30km) para poder ir a comer teniendo un restaurante a 30mts de la cabaña El día antes de salir nos llamaron a las 23:00hrs para informarnos que no nos darían desayuno y que teníamos que ir en nuestro auto a otro hotel (una total falta de respeto) Ofrecieron un descuento por el mal servicio y al momento de pagar nada. En resumen un desastre
Stayed 2 nights in Feb 2022

10/10 Excellent

hernan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disfrutando

Disfrutamos de una linda estadia. Paisajes bellos entorno maravilloso. Buena atención y un grato disfrutar en la piscina techada
Stayed 1 night in Jan 2022

6/10 Okay

Paola

Disliked: Property conditions & facilities, room comfort

nice hot tube

high rate to the hot tube with thermal water private and full access...restaurant...just 1-2 stars...room probably 3 stars. environment nice as all that area
Stayed 2 nights in Nov 2021

10/10 Excellent

LIDICE ALEJANDRA

Stayed 3 nights in Sep 2021

2/10 Terrible

Catalina

Stayed 1 night in Aug 2021

10/10 Excellent

Yuvitza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente panorama.

Lo pasamos muy bien. Tiene senderos para recorrer ahí mismo. Restaurant buena atención y buena relación precio/calidad. Es lugar más independiente (domos vip, recomiendo el Nro. 5). Por aforo, la piscina techada debe ser agendada previamente, existen tours con guia hacia el salto (Anticura) también con previa reserva y pago adicional. Existe la posibilidad de arriendo de bicicletas por hora. No se pasa frío en los domos pero se agradecería mejorar la calefacción y tener un hervidor en el domo.
Stayed 2 nights in Jul 2021

8/10 Good

Paola

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Mar 2021

10/10 Excellent

Verified traveler

Stayed 2 nights in Feb 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un complejo termal muy bueno p pasar unos días de descanso y relajo..
Stayed 5 nights in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exelente estadia!!!! Hermoso lugar y muy amable la atencion.
Stayed 2 nights in Jul 2019

8/10 Good

ROBERTO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Estuvo bueno, pero desgraciadamente al momento de

Stayed 1 night in Apr 2019

8/10 Good

RAÚL A.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

LA ALEGRIA DE HABER VISITADO LAS TERMAS

Buena , es poco, como estaba en reparación la pileta cubierta, nos dieron un pase por todo el día para usar las FANTASTICAS instalaciones del hotel, solo puedo decir gracias, Soy usuario algo frecuente de aguas calientes desde 1983 cuando se calefaccionaba con leña , que debiamos encender nosotros, no habia comunicación alguna . en estos últimos años a mejorado en forma notable las instalaciones GRACIAS
Stayed 1 night in Mar 2019