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Mercure Mannheim Am Rathaus

3.5 star property
Travelers can enjoy local cuisine at RELAX restaurant while taking advantage of modern amenities in this centrally located Mannheim hotel

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Photo gallery for Mercure Mannheim Am Rathaus

Exterior - Mercure Mannheim Am Rathaus (Mannheim)
Bar (on property) - Mercure Mannheim Am Rathaus (Mannheim)
Miscellaneous - Mercure Mannheim Am Rathaus (Mannheim)
Miscellaneous - Mercure Mannheim Am Rathaus (Mannheim)
Meeting facility - Mercure Mannheim Am Rathaus (Mannheim)
Located in Mannheim City Centre, Mercure Mannheim Am Rathaus is a convenient base for visitors. Guests can dine at RELAX restaurant and enjoy amenities like in-room WiFi and dry cleaning. The hotel offers bike rentals and self-parking, making city exploration easy.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Parking available

Room options

View all photos for Superior Room, 1 Double Bed, Non Smoking

Desk, blackout drapes, soundproofing, iron/ironing board

Superior Room, 1 Double Bed, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room, 1 Queen Bed, Non Smoking

Desk, blackout drapes, soundproofing, iron/ironing board

Superior Room, 1 Queen Bed, Non Smoking

8.4 out of 10
Very good
(5 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Desk, blackout drapes, soundproofing, iron/ironing board

Standard Room, 1 Double Bed, Non Smoking

8.6 out of 10
Excellent
(17 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Desk, blackout drapes, soundproofing, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking

8.8 out of 10
Excellent
(11 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Privilege, Room, 1 Queen Bed, Non Smoking

Desk, blackout drapes, soundproofing, iron/ironing board

Privilege, Room, 1 Queen Bed, Non Smoking

  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

About the neighborhood

Located in Mannheim City Centre, a neighborhood in Mannheim, Mercure Mannheim Am Rathaus is near a train station and near the beach. Carl-Benz Stadion and Feldbahn at the Technoseum are local attractions and those in the mood for shopping can visit Maimarkt Mannheim and Maximilianstrasse. Pinocchio Indoor Kinderpark and Planetarium Mannheim are also worth visiting. Visit our Mannheim travel guide
Map
F7, 5-13, Mannheim, BW, 68159

What's nearby

  • University of Mannheim
    University of Mannheim
    6 min walk - 0.4 miles
  • Mannheim Palace
    Mannheim Palace
    10 min walk - 0.6 miles
  • Mannheim Water Tower
    Mannheim Water Tower
    16 min walk - 0.9 miles
  • Mannheim City Hall
    3 min walk - 0.2 miles
  • Rosengarten Mannheim
    15 min walk - 0.8 miles

Getting around

  • Mannheim Handelshafen Station
    9 min walk
  • Rosengarten Tram Stop
    15 min walk
  • Frankfurt Airport (FRA)
    59 min drive

Restaurants

  • Uzun Tasfirini - Steinofen Pide Restaurant
    3 min walk
  • Henriette Burger Bar
    5 min walk
  • Chef Döner
    5 min walk
  • Taproom Jungbusch
    5 min walk
  • Luuc - cafe deli wein
    2 min walk

About this property

Mercure Mannheim Am Rathaus

Hotel located in Mannheim City Centre
A terrace, a garden, and a bar are just a few of the amenities provided at Mercure Mannheim Am Rathaus. Be sure to enjoy a meal at RELAX, the on-site restaurant. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • Buffet breakfast (surcharge), self parking (surcharge), and express check-out
  • Express check-in, bicycle parking, and smoke-free premises
  • 7 meeting rooms, an elevator, and a 24-hour front desk
  • Guest reviews say great things about the helpful staff
Room features
All 150 rooms offer comforts such as air conditioning, as well as thoughtful touches like free WiFi and sound-insulated walls.
Other conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and showers
  • 66-cm LCD TVs with satellite channels
  • Coffee/tea makers, daily housekeeping, and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (EUR 19 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 23 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • RELAX

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 7 meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2002
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 66-cm LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Room service

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:00 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • An effective city/local tax rate of 4.50 percent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 23 per person
  • Covered self parking fee: EUR 19 per day
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 star Superior and is displayed on this page as 3.5 stars.

Property is also known as

Mannheim Am Rathaus
Mannheim Mercure
Mercure Am Rathaus Mannheim
Mercure Mannheim
Mercure Mannheim Rathaus
Mercure Rathaus Mannheim
Rathaus Mannheim
Accor Hotel Mannheim Am Rathaus
Mercure Mannheim Am Rathaus Hotel
Mercure Mannheim Am Rathaus
Mercure Am Rathaus
Mercure Mannheim Am Rathaus Hotel
Mercure Mannheim Am Rathaus Mannheim
Mercure Mannheim Am Rathaus Hotel Mannheim

Frequently asked questions

Is Mercure Mannheim Am Rathaus pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 15 per pet, per night. Service animals are exempt from fees.

How much is parking?

Self parking is available for EUR 19 per day.

What time is check-in at Mercure Mannheim Am Rathaus?

Check-in start time: 3 PM; Check-in end time: 5:00 AM.

What time is check-out at Mercure Mannheim Am Rathaus?

Check-out is at noon.

Where is Mercure Mannheim Am Rathaus located?

Located in Mannheim City Centre, this hotel is within a 5-minute walk of Mannheim City Hall and Jüdische Gemeinde Mannheim. Museum Zeughaus and University of Mannheim are also within 10 minutes. Rosengarten Tram Stop is 15 minutes by foot and MA Central Station Tram Stop is 22 minutes.

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Reviews

Mercure Mannheim Am Rathaus Reviews

8.8

Excellent

9.2

Cleanliness

7.8

Location

9.0

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 470 out of 934 reviews
Rating 8 - Good. 391 out of 934 reviews
Rating 6 - Okay. 52 out of 934 reviews
Rating 4 - Poor. 11 out of 934 reviews
Rating 2 - Terrible. 10 out of 934 reviews

Reviews

Verified

10/10 Excellent

Viktor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ja. Perfekt
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Alexandra

Liked: Cleanliness, amenities, property conditions & facilities
Personal sehr nett und hilfsbereit. Zimmer geräumig und sauber.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

sefer

Liked: Cleanliness, amenities, property conditions & facilities
Alles in Ordnung
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Serkan

Liked: Cleanliness, staff & service
Sehr zentral gelegen. Die Zimmer sind in die Jahre gekommen. Aber sehr sauber
Stayed 1 night in Jan 2026
Verified

6/10 Okay

Seker

Liked: Cleanliness, amenities, property conditions & facilities
Zimmer vlt mehr lüften und bessere Kissen und Decke wäre auch Super ansonsten war es sehr gut angenehm Stadtnah
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

James Allen

Liked: Cleanliness, staff & service, property conditions & facilities
Sehr nettes Personal!
Stayed 3 nights in Oct 2025
Verified

8/10 Good

Martin

Liked: Cleanliness, property conditions & facilities
Zimmer tadellos, Personal freundlich
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, amenities
Zeer behulpzaam bij checkin, schone kamer en een erg goed bed… stil.. Vriendelijk fijn personeel in de bar
Stayed 1 night in Dec 2025
Verified

8/10 Good

Johan

Liked: Cleanliness, staff & service, amenities
Fine room
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Visa

Liked: Cleanliness, staff & service, amenities
Das war alles gut , gute Parkmöglichkeit, Zimmer und Frühstück gut
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Sahin

Liked: Cleanliness, staff & service, amenities
C’est très bien passé hôtel, il est propre
Stayed 2 nights in Nov 2025
Verified

6/10 Okay

Emirhan

Liked: Staff & service
Disliked: Cleanliness, room comfort
Two small sheets for a two persons big bed was a bad surprise to sleep well.
Stayed 1 night in Nov 2025
Verified

4/10 Poor

Günter

Ich habe bei der Anreise , am Mittwoch Abend, an der Rezeption mitgeteilt das die Beleuchtung am Schreibtisch defekt ist. Am Donnerstag Morgen teilte ich erneut mit das die Beleuchtung defekt ist. Am Donnerstag Abend teilte ich wiederum mit das die Beleuchtung noch immer defekt ist. Am Freitag Morgen teilte ich nochmals mit das die Beleuchtung defekt ist. Am Freitag Mittag kam jemand vorbei und wechselte das Leuchtmittel. Ich konnte den Arbeitsplatz so nicht nutzen. Das man so lange auf eine Instandsetzung, in einem Hotel, warten muss ist mir noch nicht untergekommen.
Stayed 4 nights in Nov 2025
Verified

8/10 Good

Sabine

Liked: Cleanliness, staff & service, property conditions & facilities
Nachhaltigkeit und veganes Frühstücksangebot, die Lounge mit gemütlicher und privater Atmosphäre, Citynähe, Lavendelgarten
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Liked this hotel very much. Very nice lobby, bar and breakfast room. A short walk to Marktplatz and the trams. Rooms and bathrooms were small but comfortable enough. Staff at reception were very friendly. Uber to the train station about €7.
Stayed 6 nights in Oct 2025
Verified

8/10 Good

alain

Liked: Cleanliness, property conditions & facilities, room comfort
Hôtel très confortable et bien placé pour visiter Mannheim et sa région, y compris en voiture si l'on paie les 19 € de parking chaque jour. Petit déjeuner couteux : 23 €
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Rolf

Liked: Staff & service, property conditions & facilities, room comfort
Sehr gut
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel with excellent service. The staff very helpful. Safe parking. The room was big and really clean. The breakfast was very good. Absolutely a hotel we can recommend and will come back to.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr gutes Hotel
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr sauber
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wie immer alles sehr gepflegt
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Niels

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good

Clean and nice room semi-comfy bed
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Tzengkis

Liked: Staff & service, property conditions & facilities
Im großen und ganzen war der Aufenthalt gut.
Stayed 3 nights in Sep 2025
Verified

8/10 Good

Fatih

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parkmöglichkeiten sind sehr gering
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Özge

Liked: Amenities
Top
Stayed 1 night in Sep 2025