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The Charter House

3.5 star property
Hotel with a rooftop terrace, steps from Greenbelt Shopping Mall

Choose dates to view prices

The Charter House provides a peaceful escape in central Makati with its welcoming rooftop terrace and outdoor pool. Guests connect via in-room WiFi and dine at The Capiz Coffee Shop, where attentive staff consistently earn positive reviews from previous visitors.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Room service
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Superior Room

Superior Room | 1 bedroom, in-room safe, desk, free WiFi

Superior Room

8.6 out of 10
Excellent
(24 reviews)

Highlights

Air conditioning
Refrigerator
LED TV
Separate bedroom
Bidet
Hair dryer
Private bathroom
Free bottled water
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Premier Room (Greenbelt Mall View)

Premier Room (Greenbelt Mall View) | 1 bedroom, in-room safe, desk, free WiFi

Premier Room (Greenbelt Mall View)

7.8 out of 10
Good
(20 reviews)

Highlights

Air conditioning
Refrigerator
LED TV
Separate bedroom
Bidet
Hair dryer
Private bathroom
Free bottled water
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room (Greenbelt Mall View)

Family Room (Greenbelt Mall View) | 1 bedroom, in-room safe, desk, free WiFi

Family Room (Greenbelt Mall View)

8.4 out of 10
Very good
(7 reviews)

Highlights

Air conditioning
Refrigerator
LED TV
Separate bedroom
Bidet
Hair dryer
Private bathroom
Free bottled water
  • 34 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds OR 4 Twin Beds

View all photos for VIP Room

VIP Room | Living area | 32-inch LED TV with cable channels, TV

VIP Room

8.4 out of 10
Very good
(7 reviews)

Highlights

Air conditioning
Refrigerator
LED TV
Separate bedroom
Bidet
Hair dryer
Private bathroom
Free bottled water
  • 34 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Map
114 Legazpi Street, Legazpi Village, Makati, Manila, 1229

What's nearby

  • Greenbelt Shopping Mall - 1 min walk - 0.0 miles
  • Ayala Center - 1 min walk - 0.0 miles
  • Ayala Museum - 3 min walk - 0.2 miles
  • Glorietta Mall - 5 min walk - 0.3 miles
  • Fort Bonifacio - 4 min drive - 1.6 miles

Getting around

  • Ayala Station - 13 min walk
  • Manila Pasay Road Station - 17 min walk
  • Ninoy Aquino Intl. Airport (MNL) - 29 min drive

Restaurants

  • ‪Nanyang - ‬2 min walk
  • ‪Fely J's Kitchen - ‬2 min walk
  • ‪Tsujiri - ‬1 min walk
  • ‪ALFRED at Makati Diamond Residences - ‬1 min walk
  • ‪Coffee Lab - ‬1 min walk

About this property

The Charter House

Hotel near Greenbelt Shopping Mall
Located close to Ayala Museum and Makati Stock Exchange, The Charter House provides a grocery/convenience store, a rooftop terrace, and laundry facilities. Treat yourself to a massage or other spa services. The on-site local and international cuisine coffee shop, The Capiz Coffee Shop, offers breakfast, lunch, dinner, and light fare. In addition to a business center, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An outdoor pool along with sun loungers
  • Cooked-to-order breakfast (surcharge), a roundtrip airport shuttle (surcharge), and luggage storage
  • 1 meeting room, a banquet hall, and a front-desk safe
  • A porter/bellhop, a 24-hour front desk, and ATM/banking services
  • Guest reviews speak highly of the helpful staff
Room features
All 108 rooms offer comforts such as air conditioning, in addition to thoughtful touches like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property.
Extra conveniences in all rooms include:
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with showers and bidets
  • 32-inch LED TVs with cable channels
  • Refrigerators, daily housekeeping, and desks

Similar properties

Lobby lounge

City Garden Hotel Makati

  • Pool
  • Spa
  • Parking included
  • Free WiFi
8.8 out of 10, Excellent, 1,286 reviews
City Garden Hotel Makati

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Daily cooked-to-order breakfast available 9:00 AM to 10:00 AM for a fee: PHP 200 to 500 per person
  • A restaurant

Restaurants on site

  • The Capiz Coffee Shop

Things to do

  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Business center
  • Meeting room

Outdoors

  • Pool loungers
  • Rooftop terrace

Spa

  • Massage

Accessibility

  • Elevator

More

  • 1 building
  • 10 floors
  • Banquet hall
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2 PM
Contactless check-in available
Late check-in subject to availability

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: PHP 1000 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately PHP 200 to 500 per person
  • Airport shuttle fee: PHP 1100 per vehicle (one-way, maximum occupancy 2)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and window guards

We should mention

No pets and no service animals are allowed at this property
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Property is also known as

Charter House Hotel
Charter House Hotel Makati
Charter House Makati
Charter House Makati, Metro Manila
The Charter House Hotel
The Charter House Makati
The Charter House Hotel Makati

Frequently asked questions

Does The Charter House have a pool?

Yes, this property has an outdoor pool.

Is The Charter House pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Charter House?

The Charter House doesn't offer parking.

What time is check-in at The Charter House?

Check-in begins at 2 PM. Late check-in is available during limited hours.

What time is check-out at The Charter House?

Check-out is at noon.

Does The Charter House provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of PHP 1100 per vehicle applies.

Where is The Charter House located?

Located in Makati Central Business District, this hotel is steps from Greenbelt Shopping Mall and Ayala Center. Asian Institute of Management and Ayala Museum are also within 5 minutes. Ayala Station is 13 minutes by foot and Magallanes Station is 24 minutes.

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The Charter House Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 297 out of 778 reviews
Rating 8 - Good. 301 out of 778 reviews
Rating 6 - Okay. 124 out of 778 reviews
Rating 4 - Poor. 41 out of 778 reviews
Rating 2 - Terrible. 15 out of 778 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

MaryJane

Liked: Cleanliness, staff & service, amenities
Menu looks good. The staff are so respectful, effecient and helpful. Its not a new hotel but clean. Best location near to all the perks of Ayala Makati.
Stayed 1 night in Oct 2025

10/10 Excellent

Maribel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicely located across shopping mall (though upscale) place was clean and customer service was excellent..nice, friendly and helpful staff.
Stayed 2 nights in Sep 2025

10/10 Excellent

David

Great place to stay and very good rates will certainly be back again
Stayed 1 night in Jan 2025

10/10 Excellent

Daisy

Liked: Cleanliness, amenities
Location is great!
Stayed 1 night in Mar 2025

8/10 Good

Maria Evelyn

Liked: Cleanliness, staff & service, property conditions & facilities
No comment
Stayed 2 nights in Sep 2025

10/10 Excellent

Hubert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here many times, and the best reason is the staff has always been excellent.
Stayed 1 night in Jan 2025

10/10 Excellent

Oscar Rafael Zamora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is nice. Near greenbelt and sm mall. Has a pool but didn’t used. Only thing would be no gym besides that I do recommend looking for good place too stay
Stayed 5 nights in Jul 2025

4/10 Poor

Luis

Disliked: Amenities, property conditions & facilities
That would be the last time I'll be staying in this hotel. I had bedbug bites on both legs!!??
Stayed 6 nights in Aug 2025

10/10 Excellent

Rogelio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is very affordable and close to everything you would need.
Stayed 1 night in Jun 2024

10/10 Excellent

Paula Jeffrey

Liked: Cleanliness, staff & service, amenities
Very convenient location, all staff are friendly and helpful
Stayed 8 nights in Nov 2024

10/10 Excellent

cecilia

Liked: Staff & service, amenities, property conditions & facilities
Close to amenities and staff are nice .
Stayed 2 nights in Nov 2024

10/10 Excellent

Artemio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This my 3rd stay at the Charter House and nothing beats its quality of service. For the price, it’s the best place to stay in Makati area!
Stayed 2 nights in Dec 2024

8/10 Good

Maria Evelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, quiet, accessible to major shopping areas and restaurants.
Stayed 2 nights in Apr 2024

10/10 Excellent

Janine Barlis

It always have been a pleasure staying at the Charter House. Location, cleanliness, affordability, comfort, and staff friendliness are qualities which draws me back to this place.
Stayed 3 nights in Nov 2024

8/10 Good

Maria

Liked: Cleanliness, staff & service, amenities
Property is in a very good place and price is good. It just needs renovation and better electrical and newer tv.
Stayed 8 nights in Mar 2025

10/10 Excellent

Fe Henrietta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay. Closer to every thing!!
Stayed 2 nights in Sep 2024

10/10 Excellent

Ronaldo Ramon

Liked: Cleanliness, staff & service, property conditions & facilities
Close to everything including a church.
Stayed 4 nights in Jan 2025

10/10 Excellent

Lauro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, comfortable bed, just across Makati’s biggest mall
Stayed 2 nights in Oct 2024

8/10 Good

Zelda

Liked: Cleanliness, staff & service, property conditions & facilities
Courteous staff. Good service. Food a bit salty. Lots of varieties of food.
Stayed 6 nights in Feb 2025

10/10 Excellent

JOSE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Location is perfect!

Great location across the Greenbelt Makati malls. Great service by staff.
Stayed 1 night in Jul 2023

10/10 Excellent

DeAndre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
amazing location. very clean property. Customer service was great. breakfast was good. I will return if in Mkati again.
Stayed 4 nights in Nov 2024

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at The Charter House, with walkable restaurants and shopping around is a plus. The hotel is very clean, no smell, very friendly staff. Definitely will recommend! Thank you.
Stayed 3 nights in Aug 2024

10/10 Excellent

cromwell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this place. Convenient to major malls and easy to get transport! Staff are helpful too. Will be my go to place next time.
Stayed 2 nights in Jan 2024

8/10 Good

Matthew a

It is a clean place just very out dated. Can place for the price I think it was nice
Stayed 2 nights in Nov 2024

8/10 Good

Chedan

Liked: Cleanliness, staff & service
Good food.
Stayed 1 night in Jul 2023

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