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The Charter House

3.5 star property
Hotel with a rooftop terrace, steps from Greenbelt Shopping Mall

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Photo gallery for The Charter House

Lobby
Outdoor pool, sun loungers
Hallway
Outdoor pool, sun loungers
VIP Room | Living area | 32-inch LED TV with cable channels, TV

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Room service
  • 24/7 front desk
  • Housekeeping

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Premier Room (Greenbelt Mall View)

Premier Room (Greenbelt Mall View) | In-room safe, desk, free WiFi, bed sheets

Premier Room (Greenbelt Mall View)

Highlights

Air conditioning
Refrigerator
LED TV
Hair dryer
Bidet
Private bathroom
Free bottled water
Electric kettle
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room

Superior Room | In-room safe, desk, free WiFi, bed sheets

Superior Room

Highlights

Air conditioning
Refrigerator
LED TV
Hair dryer
Bidet
Private bathroom
Free bottled water
Electric kettle
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for VIP Room

VIP Room | Living area | 32-inch LED TV with cable channels, TV

VIP Room

Highlights

Air conditioning
Refrigerator
LED TV
Separate bedroom
Hair dryer
Bidet
Private bathroom
Free bottled water
  • 34 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room (Greenbelt Mall View)

Family Room (Greenbelt Mall View) | In-room safe, desk, free WiFi, bed sheets

Family Room (Greenbelt Mall View)

Highlights

Air conditioning
Refrigerator
LED TV
Hair dryer
Bidet
Private bathroom
Free bottled water
Electric kettle
  • 34 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds OR 4 Twin Beds

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About the neighborhood

Map
114 Legazpi Street, Legazpi Village, Makati, Manila, 1229

What's nearby

  • Greenbelt Shopping Mall - 1 min walk - 0.1 miles
  • Ayala Center - 1 min walk - 0.1 miles
  • Ayala Museum - 4 min walk - 0.3 miles
  • Glorietta Mall - 7 min walk - 0.4 miles
  • Fort Bonifacio - 9 min drive - 4.2 miles

Getting around

  • Ayala Station - 13 min walk
  • Manila Pasay Road Station - 17 min walk
  • Ninoy Aquino Intl. Airport (MNL) - 29 min drive

Restaurants

  • ‪Chili's - ‬1 min walk
  • ‪Tsujiri - ‬1 min walk
  • ‪Simply Thai - ‬1 min walk
  • ‪Kenji Tei Ramen House - ‬1 min walk
  • ‪ALFRED at Makati Diamond Residences - ‬1 min walk

About this property

The Charter House

Hotel near Greenbelt Shopping Mall
Located close to Ayala Museum and Makati Stock Exchange, The Charter House provides a grocery/convenience store, a rooftop terrace, and laundry facilities. Treat yourself to a massage or other spa services. The on-site local and international cuisine coffee shop, The Capiz Coffee Shop, offers breakfast, lunch, dinner, and light fare. In addition to a business center, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An outdoor pool with sun loungers
  • Cooked-to-order breakfast (surcharge), a roundtrip airport shuttle (surcharge), and an elevator
  • Luggage storage, a front-desk safe, and 1 meeting room
  • A porter/bellhop, a banquet hall, and smoke-free premises
  • Guest reviews speak highly of the helpful staff
Room features
All 108 rooms offer comforts such as air conditioning, in addition to thoughtful touches like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property.
Extra conveniences in all rooms include:
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with showers and bidets
  • 32-inch LED TVs with cable channels
  • Refrigerators, daily housekeeping, and desks

Languages

English, Filipino

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Daily cooked-to-order breakfast available 9:00 AM to 10:00 AM for a fee: PHP 200 to 500 per person
  • A restaurant

Restaurants on site

  • The Capiz Coffee Shop

Things to do

  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Business center
  • Meeting room

Outdoors

  • Pool loungers
  • Rooftop terrace

Spa

  • Massage

Accessibility

  • Elevator

More

  • 1 building
  • 10 floors
  • Banquet hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2 PM
Contactless check-in available
Late check-in subject to availability

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from March 10 2025 to June 15 2025 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: PHP 1000 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately PHP 200 to 500 per person
  • Airport shuttle fee: PHP 1100 per vehicle (one-way, maximum occupancy 2)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and window guards

We should mention

No pets and no service animals are allowed at this property
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Property is also known as

Charter House Hotel
Charter House Hotel Makati
Charter House Makati
Charter House Makati, Metro Manila
The Charter House Hotel
The Charter House Makati
The Charter House Hotel Makati

Frequently asked questions

Does The Charter House have a pool?

Yes, this property has an outdoor pool. The pool will be unavailable from March 10 2025 to June 15 2025 (dates subject to change).

Is The Charter House pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Charter House?

The Charter House doesn't offer parking.

What time is check-in at The Charter House?

Check-in begins at 2 PM. Late check-in is available during limited hours.

What time is check-out at The Charter House?

Check-out is at noon.

Does The Charter House provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of PHP 1100 per vehicle applies.

Where is The Charter House located?

Located in Makati Central Business District, this hotel is steps from Greenbelt Shopping Mall and Ayala Center. Asian Institute of Management and Ayala Museum are also within 5 minutes. Ayala Station is 13 minutes by foot and Manila Pasay Road Station is 17 minutes.

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The Charter House Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 264 out of 718 reviews
Rating 8 - Good. 283 out of 718 reviews
Rating 6 - Okay. 117 out of 718 reviews
Rating 4 - Poor. 39 out of 718 reviews
Rating 2 - Terrible. 15 out of 718 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Daisy

Liked: Cleanliness, amenities
Location is great!
Stayed 1 night in Mar 2025

10/10 Excellent

Paraluman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it. Will stay again
Stayed 2 nights in Apr 2025

8/10 Good

john

Liked: Staff & service, amenities
Good service, our side of hotel was noisy during the day
Stayed 3 nights in Apr 2025

8/10 Good

Analy

Liked: Cleanliness, amenities
Freindly authmosphere
Stayed 5 nights in Apr 2025

6/10 Okay

crissy

Liked: Cleanliness, staff & service
My2nd time to stay here. Definitely coming back.
Stayed 1 night in Apr 2025

10/10 Excellent

David

Great place to stay and very good rates will certainly be back again
Stayed 1 night in Jan 2025

10/10 Excellent

Josefina

Liked: Cleanliness, amenities
Every is good
Stayed 1 night in Apr 2025

10/10 Excellent

Marina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Honest and friendly and efficient
Stayed 1 night in Mar 2025

6/10 Okay

crissy

The staff and guards are friendly. Rooms are clean. The hallway smells kinda old. I love that the hotel is right across Greenbelt. Already booked for next week’s stay again.
Stayed 3 nights in Apr 2025

6/10 Okay

Naj

Liked: Cleanliness, staff & service
Like the location and very nice staff
Stayed 2 nights in Jan 2025

8/10 Good

joshua

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed my stay here. The staff was very friendly and I was cool with my rooms. The mall is right across the street and the area seemed nice in general.
Stayed 2 nights in Feb 2025

10/10 Excellent

Jan Robinson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and functional Exvellent location
Stayed 1 night in Feb 2025

10/10 Excellent

Hubert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here many times, and the best reason is the staff has always been excellent.
Stayed 1 night in Jan 2025

8/10 Good

Leogardo

Liked: Cleanliness, staff & service, property conditions & facilities
The location n proximity to shopping area ,
Stayed 8 nights in Jan 2025

8/10 Good

Maria

Liked: Cleanliness, staff & service, amenities
Property is in a very good place and price is good. It just needs renovation and better electrical and newer tv.
Stayed 8 nights in Mar 2025

8/10 Good

DONALD

Liked: Cleanliness
Nous / not working air con but it was replaced.
Stayed 1 night in May 2025

10/10 Excellent

ofelia

Liked: Cleanliness, staff & service, property conditions & facilities
Affordable, very close to Greenbelt, convenient and good breakfast.
Stayed 2 nights in Dec 2024

10/10 Excellent

Joy

Liked: Amenities
This is my favourite place to stay when I’m in Manila. Location is excellent. Across the street is Greenbelt, walking distance to Landmark, Glorietta and other shopping stores. Lots of great restaurants in the area. Hotel staff and security guards are very nice and friendly. Breakfast is on the second floor and food is delicious and staff are so nice. Great place to stay in Makati. We will definitely be back. Thank you!
Stayed 3 nights in Mar 2025

10/10 Excellent

kantaro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very kindly staff and good location.
Stayed 4 nights in Oct 2024

6/10 Okay

Michael

Liked: Staff & service, amenities, property conditions & facilities
The rooms were ok, could be better. There appeared to be mold in the bathroom shower and around the sink. Attention to cleanliness would help. Outside of that it was fine.
Stayed 3 nights in Mar 2025

10/10 Excellent

Ronaldo Ramon

Liked: Cleanliness, staff & service, property conditions & facilities
Close to everything including a church.
Stayed 4 nights in Jan 2025

10/10 Excellent

cecilia

Liked: Staff & service, amenities, property conditions & facilities
Close to amenities and staff are nice .
Stayed 2 nights in Nov 2024

8/10 Good

Zelda

Liked: Cleanliness, staff & service, property conditions & facilities
Courteous staff. Good service. Food a bit salty. Lots of varieties of food.
Stayed 6 nights in Feb 2025

10/10 Excellent

Paula Jeffrey

Liked: Cleanliness, staff & service, amenities
Very convenient location, all staff are friendly and helpful
Stayed 8 nights in Nov 2024

10/10 Excellent

Artemio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This my 3rd stay at the Charter House and nothing beats its quality of service. For the price, it’s the best place to stay in Makati area!
Stayed 2 nights in Dec 2024