Is Swagman Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Swagman Hotel?

This hotel doesn't offer parking.

What time is check-in at Swagman Hotel?

Check-in start time: 2 PM; Check-in end time: midnight.

Does Swagman Hotel provide a shuttle to the airport?

Yes, there's a free shuttle from the airport to the hotel that runs on request.

Where is Swagman Hotel located?

Located in Ermita, this spa hotel is within a 5-minute walk of Rizal Park and U.S. Embassy. Manila Ocean Park and Manila Bay are also within 1 mi (2 km). United Nations LRT Station is 10 minutes by foot and Pedro Gil LRT Station is 19 minutes.

6/10 Okay

Jimmie, USA

Nov 7, 2018

Liked: Staff & service

Disliked: Property conditions & facilities, room comfort

Staff are nice and helpful. The air conditioner wasn't strong enough so they brought me a fan which they did promptly. The room didn't have towels, which I found out after I took a shower. The staff in general are very nice and I feel like it's a solid hotel but they need to double check things like towels and so forth.

Stayed 1 night in Nov 2018

4/10 Poor

Toshiyuki

Nov 6, 2018

Disliked: Property conditions & facilities, room comfort

以前は冷蔵庫やテーブル椅子などがあり、友達などと楽しく部屋で過ごせたからです。なぜ、スワグマンホテルなのか、アンヘレス行きのオンリーワンバスとエアーポート送迎があるからです。

Stayed 1 night in Nov 2018

2/10 Terrible

Michael

Nov 4, 2018

Disliked: Cleanliness, property conditions & facilities, room comfort

Poor

Old hotel very poorly maintain, in the rooms are very poorly kept air conditioning doesn’t work well if the hot at all

Stayed 2 nights in Nov 2018

8/10 Good

Brandon

Nov 4, 2018

Liked: Staff & service

The service was great, however there were gnats everywhere in the room upon arrival.

Stayed 2 nights in Nov 2018

4/10 Poor

Verified traveler

Sep 17, 2018

Liked: Staff & service

Disliked: Property conditions & facilities, room comfort

Very tired rooms

Tired room, small toilet from children’s kindergarten, hard to use Difficult shower process to get water flowing

Stayed 3 nights in Sep 2018

8/10 Good

Edward W

Sep 14, 2018

Liked: Cleanliness, staff & service, room comfort

Good airport pick up

Has improved...but need little more improvment in rooms

Stayed 1 night in Sep 2018

8/10 Good

Bob, Manila

Sep 6, 2018

Liked: Cleanliness, room comfort

This is a good budget hotel centrally located with a great staff.

Stayed 1 night in Sep 2018

2/10 Terrible

Mark

Sep 5, 2018

Stranded

We flew into Manila Airport at 03.15am. Prior to our arrival i had emailed the hotel our arrival time to avail ourselves of their airport transfer service. I received a reply confirming a representative will meet us at Bay 14 and bring us to the hotel. We rang the hotel about 4am only to be told that the hotel does not pick up in early morning! We told them of their email confirming pick up and said we are waiting as arranged previously. The girl said ok. Further call was made at 05.30am to hotel. The girl said " we thought you will get a taxi". We said "No we are still waiting as arranged". We rang again at 6am to be told the driver has been here twice already. This was not true. We had been waiting here all the time. About 6.30am the driver came to collect us. He claimed not to have been told of our booking or calls we had made. Clearly a bad breakdown in communication at hotel reception and between reception and the driver. It was not a good start to the day.

Stayed 1 night in Sep 2018

8/10 Good

Bob, Guam

Aug 12, 2018

Liked: Cleanliness, staff & service, room comfort

This is a nice Budget Hotel in the heart of Manila. Near Robinsons Mall and the US Embassy..

Stayed 2 nights in Aug 2018

2/10 Terrible

Peter

Aug 2, 2018

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Please don't say here this is the worst hotel ihave ever stayed in i have been to the Philipenes 17 time's and This Is by far the worst hotel i have ever stayed in

Stayed 1 night in Jul 2018

8/10 Good

stephen

Jun 29, 2018

Liked: Staff & service, property conditions & facilities, room comfort

New upgrades are very good,

Stayed 2 nights in Jun 2018

4/10 Poor

masanori

May 24, 2018

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

再度利用したいと思はない。

部屋はせまい、冷蔵庫はない、wi-fiはつながらない、歯ブラシ、石鹸はない、

Stayed 1 night in May 2018

6/10 Okay

Rodolfo

Apr 14, 2018

Liked: Staff & service

Disliked: Room comfort

The room was good but I can smell that somebody smokes in the room and the air condition doesn’t work very well it wasn’t get cold enough so it’s not really comfortable and while we are resting at night there’s a slamming doors wake us up and wondering what’s happening.

2/10 Terrible

Verified traveler

Apr 4, 2018

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities, room comfort

Toliet backed up, lights not working, hotel seemed old, run down.

Stayed 2 nights in Apr 2018

6/10 Okay

oking, katy , tx.

Mar 18, 2018

Liked: Staff & service

interview

hotel location was the purpose of our stay and the comfort room was a bit disappointing

Stayed 3 nights in Mar 2018

8/10 Good

HIROAKI

Feb 17, 2018

Liked: Staff & service

宿泊料金が安ければ利用をお勧め

部屋が狭いが、一人旅なので問題ない。一階がレストランなので夕方頃にはお客で賑わう。ステーキをミィデアムで注文したのに強ウェルダンがきた。焼き方も肉の見栄え味もが冴えない。添えてあった野菜は新鮮でおいしかったが。今回　ホテルの料金が安かったので利用に割安感があったが通常の値段なら近くのred planet hotel が快適なはずだ。

Stayed 2 nights in Feb 2018

4/10 Poor

Gary, Melbourne

Jan 21, 2018

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities, room comfort

Tired old place !!!

The Swagman now part of Oriental Hotel Group has undergone some renovations in the Dining Area which are nice , the Staff are fantastic given what they are working with . The Rooms are inexpensive by Manila prices generally and it Shows ,,,Old Dark Dingy rooms with mouldy roofs and leaky plumbing , noisy old Aircon and soiled linen . The CR in Our Room was tiny, suitable only for Children . I have stayed here many times over the Years as a one night stopover , the free Airport transfers are handy and reliable for the weary traveler and their Fly the Bus Service too Angeles and Subic is reliable and on time ,,,,The Lift has not worked for ages or is always out of Service when I'm there, so you need to use the Service elevator which is not designed for 2 persons and accompanying luggage !!! Travellers tend too stay one night and move on . It is quite often Full for the Simple reasons everyone can handle a Single night,, and In My opinion it's because of this that they see no need too Renovate the rooms . Disappointing best describes the Hotel !!!

Stayed 1 night in Jan 2018

4/10 Poor

El Supremo

Jan 13, 2018

Disliked: Cleanliness, property conditions & facilities, room comfort

frequent visitor

This old hotel should be converted to a warehouse (bodega). Poor service, minature toliets, unreliable transportation, roach infested, noisy, dangerous neighborhood. The hotel encourages bums, unmetered taxis and hustlers to loiter around the front entrance praying on customers. Needs improvment - Now...

Stayed 2 nights in Jan 2018

4/10 Poor

passer votre chemin, France

Jan 5, 2018

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

juste pour une nuit ! !

chambre sale et vieux mobiliers dommage car la réception et le restaurant est très bien.

Stayed 1 night in Jan 2018

4/10 Poor

Verified traveler

Nov 23, 2017

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities, room comfort

Stay Elsewhere!

I stayed at Swagman on an overnight in Manila. Big mistake! The room was so dirty old and run down. Cable was out, only 2 stations that were barely watchable. Shower was confusing because it was next to the toilet without a curtain separating the two. So when you shower, you have a wet toilet. My hotels.com reservation said "in room safe" and "mini refridge". There were neither in my room. The room was also crawling with roaches. There were so many, I stopped killing them. Thankfully I was only there one night. I would've paid for a room elsewhere otherwise. The only reason I gave a hesitant 2 stars were the staff were really friendly. Never staying there again.

Stayed 1 night in Nov 2017

2/10 Terrible

Luis, Tempe, Arizona

Nov 13, 2017

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay away

This place does not provide the advertised amenities, nor what would be considered basic for that matter. The Best Western around the corner is a true hotel for the same price. The website claims that there are safes in the room. There are no safes. The deluxe room was barely big enough for the queen sized bed, there was no closet, there were no drawers, only one sink faucet worked, and I had no working shower. I prepaid three nights. My flight was scheduled to arrive around midnight, so I tried to contact the hotel for three weeks in vain to arrange for a late arrival, and to arrange a ride from the airport on their free shuttle. The contact phone number went unanswered, emails sent to the contact email were returned as undeliverable. With the help of two customer service agents at Expedia I was finally able to arrange for my late arrival and airport pickup as I was departing LAX. I traveled over 20 hours to get here, and when I finally arrived at the hotel at about 1:30 AM, I couldn't even take a shower. I slept as best I could until 8:00 AM, at which time I walked to the other hotels in the area, and found the Best Western. My booked reservations at Swagman were not refundable, so I forfeited the cost of two nights of my prepaid reservations, checked out, booked at the Best Western, and enjoyed my stay in Manila before moving on to my final destination.

Stayed 3 nights in Nov 2017

4/10 Poor

Jeffrey

Jul 2, 2017

Disliked: Staff & service, room comfort

One of the worst in Manila

One of the worst hotels that I have ever stayed at while in Manila. Had to change rooms 5 times in order to get one where 1. Toilet worked 2. WiFi worked 3. Aircon worked 4. Shower worked. Supposedly has an Outback Restaurant and airport transfer service. They DO have an Outback menu, but most of the items were "Out of stock". The airport transfer is only at fixed times during daytime hours and is of no use for early/late departures. Management allows "Ladies of the Evening" to sit at outdoor terrace tables, so as a single guy you have to run that gauntlet every time you go in/out.

Stayed 2 nights in Apr 2017

4/10 Poor

mercy

May 15, 2017

Disliked: Cleanliness, property conditions & facilities, room comfort

Bad dirty room- linens was very dirty also

In the first 3 days it was a nice room. Then we went to Butuan City for 2 days.When we returned for the last part of our trip we were given a bad dirty room and we had to switch rooms .Then the 2nd room was full of Cockroaches and we could not stay in the room, because the bugs really bother us. We just wasted our money, We told the front desk and she did not really pay attention or care about it. We went to the lobby area for a couple of hours to wait for transportation to the airport .

8/10 Good

William

Mar 28, 2017

Liked: Cleanliness, staff & service, room comfort

Best buffet

Was good enjoyed so much the breakfast buffet and the service was great.

8/10 Good

Earl L

Mar 24, 2017

Liked: Cleanliness, property conditions & facilities

Was "Just Ok"

Stayed there for my interview with the US Embassy. Room was small but Just Ok for the price. Service was just average and the food was good. Locality was great, it was just a short walk to the Embassy.

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Swagman Hotel Reviews

Reviews

5.4/10

6.6/10

4.8/10

Reviews

6/10 Okay

Jimmie, USA

Jimmie

4/10 Poor

Toshiyuki

Toshiyuki

2/10 Terrible

Michael

Poor

Michael

8/10 Good

Brandon

Brandon

4/10 Poor

Verified traveler

Very tired rooms

Verified traveler

8/10 Good

Edward W

Good airport pick up