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Swagman Hotel

Property class: 3

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Photo gallery for Swagman Hotel

A buffet setup with various food items, including bread, pastries, and hot dishes, arranged on a table with a sign indicating 'Casty Treats'. - Swagman Hotel (Manila)
A cozy seating area with wooden furniture, a small Christmas tree, and motivational wall decorations. - Swagman Hotel (Manila)
A staircase with a handrail, a door at the top, a framed picture on the wall, and a wicker basket on the landing. - Swagman Hotel (Manila)
A hotel room with two beds, a tree wall art, and a curtain. - Swagman Hotel (Manila)
The Swagman Hotel with outdoor seating and potted plants. - Swagman Hotel (Manila)
Rizal Park is located near Swagman Hotel, which provides free airport pick-up, a coffee shop/cafe, and a bar. Treat yourself to a massage at the onsite spa. The on-site international cuisine restaurant, Outback Cafe, offers breakfast, lunch, and dinner. Stay connected with free WiFi in public areas, and guests can find other amenities such as a business center.

Reviews

5.4 out of 10

Popular amenities

  • Spa
  • Free airport shuttle
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Business services

Room options

Available filters for rooms
Showing 2 of 2 rooms

Standard Room

  • 19 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Deluxe Room

  • 32 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

About the neighborhood

Ermita, a neighborhood in Manila, is home to Swagman Hotel. SM Mall of Asia and Greenbelt Shopping Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Rizal Park and Manila Bay. Manila Zoo and Star City are also worth visiting. Visit our Manila travel guide
Map
411 A Flores Street, Ermita, Manila, 1000

What's nearby

  • A monument with a tall obelisk and statues, surrounded by trees and potted plants.
    Rizal Park
    2 min walk - 0.1 miles
  • A coastal cityscape with a large cruise ship docked, a stadium, and a dense urban area with skyscrapers.
    Quirino Grandstand
    6 min walk - 0.4 miles
  • An underwater aquarium tunnel with sharks and various fish species.
    Manila Ocean Park
    8 min walk - 0.5 miles
  • U.S. Embassy
    3 min walk - 0.2 miles
  • Robinson's Place
    6 min walk - 0.4 miles

Getting around

  • Manila Paco Station
    3 min drive
  • United Nations LRT Station
    10 min walk
  • Ninoy Aquino Intl. Airport (MNL)
    26 min drive

Restaurants

  • McDonald's
    3 min walk
  • Starbucks
    1 min walk
  • Cowboy Grill
    4 min walk
  • Cafe Miranda
    3 min walk
  • Padre Faura Center
    4 min walk

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour free airport pick-up shuttle on request

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: PHP 300 for adults and PHP 150 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Outback Cafe
  • Swagman VIP

Things to do

  • Full-service spa

Family friendly

  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center

Full-service spa

  • Massage
  • Spa open daily
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 11 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for PHP 1000.0 per day
Cribs (infant beds) are not available

Property payment types

  • American Express
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for buffet breakfast: approximately PHP 300 for adults and PHP 150 for children
  • Rollaway bed fee: PHP 1000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

No pets and no service animals are allowed at this property

Frequently asked questions

Is Swagman Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This hotel doesn't offer parking.

What time is check-in at Swagman Hotel?

Check-in start time: 2 PM; Check-in end time: midnight.

What time is check-out at Swagman Hotel?

Check-out is at noon.

Does Swagman Hotel provide a shuttle to the airport?

Yes, there's a free shuttle from the airport to the hotel that runs on request.

Where is Swagman Hotel located?

Located in Ermita, this spa hotel is within a 5-minute walk of St. Luke's Medical Center Extension Clinic, Rizal Park, and U.S. Embassy. Manila Bay is 0.3 mi (0.4 km) away. United Nations LRT Station is 10 minutes by foot and Pedro Gil LRT Station is 18 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Swagman Hotel Reviews

5.4

5.4

Cleanliness

5.6

Location

6.6

Staff & service

4.8

Property conditions & facilities
Rating 10 - Excellent. 4 out of 60 reviews
Rating 8 - Good. 10 out of 60 reviews
Rating 6 - Okay. 15 out of 60 reviews
Rating 4 - Poor. 21 out of 60 reviews
Rating 2 - Terrible. 10 out of 60 reviews

Reviews

Verified review

6/10 Okay

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Staff are nice and helpful. The air conditioner wasn't strong enough so they brought me a fan which they did promptly. The room didn't have towels, which I found out after I took a shower. The staff in general are very nice and I feel like it's a solid hotel but they need to double check things like towels and so forth.
Stayed 1 night in Nov 2018
Verified review

4/10 Poor

Disliked: Property conditions & facilities, room comfort
以前は冷蔵庫やテーブル椅子などがあり、友達などと楽しく部屋で過ごせたからです。なぜ、スワグマンホテルなのか、アンヘレス行きのオンリーワンバスとエアーポート送迎があるからです。
Stayed 1 night in Nov 2018
Verified review

2/10 Terrible

Disliked: Cleanliness, property conditions & facilities, room comfort

Poor

Old hotel very poorly maintain, in the rooms are very poorly kept air conditioning doesn’t work well if the hot at all
Stayed 2 nights in Nov 2018
Verified review

8/10 Good

Liked: Staff & service
The service was great, however there were gnats everywhere in the room upon arrival.
Stayed 2 nights in Nov 2018
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Very tired rooms

Tired room, small toilet from children’s kindergarten, hard to use Difficult shower process to get water flowing
Stayed 3 nights in Sep 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort

Good airport pick up

Has improved...but need little more improvment in rooms
Stayed 1 night in Sep 2018
Verified review

8/10 Good

Liked: Cleanliness, room comfort
This is a good budget hotel centrally located with a great staff.
Stayed 1 night in Sep 2018
Verified review

2/10 Terrible

Stranded

We flew into Manila Airport at 03.15am. Prior to our arrival i had emailed the hotel our arrival time to avail ourselves of their airport transfer service. I received a reply confirming a representative will meet us at Bay 14 and bring us to the hotel. We rang the hotel about 4am only to be told that the hotel does not pick up in early morning! We told them of their email confirming pick up and said we are waiting as arranged previously. The girl said ok. Further call was made at 05.30am to hotel. The girl said " we thought you will get a taxi". We said "No we are still waiting as arranged". We rang again at 6am to be told the driver has been here twice already. This was not true. We had been waiting here all the time. About 6.30am the driver came to collect us. He claimed not to have been told of our booking or calls we had made. Clearly a bad breakdown in communication at hotel reception and between reception and the driver. It was not a good start to the day.
Stayed 1 night in Sep 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort
This is a nice Budget Hotel in the heart of Manila. Near Robinsons Mall and the US Embassy..
Stayed 2 nights in Aug 2018
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Please don't say here this is the worst hotel ihave ever stayed in i have been to the Philipenes 17 time's and This Is by far the worst hotel i have ever stayed in
Stayed 1 night in Jul 2018
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities, room comfort
New upgrades are very good,
Stayed 2 nights in Jun 2018
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

再度利用したいと思はない。

部屋はせまい、冷蔵庫はない、wi-fiはつながらない、歯ブラシ、石鹸はない、
Stayed 1 night in May 2018
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Room comfort
The room was good but I can smell that somebody smokes in the room and the air condition doesn’t work very well it wasn’t get cold enough so it’s not really comfortable and while we are resting at night there’s a slamming doors wake us up and wondering what’s happening.
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Toliet backed up, lights not working, hotel seemed old, run down.
Stayed 2 nights in Apr 2018
Verified review

6/10 Okay

Liked: Staff & service

interview

hotel location was the purpose of our stay and the comfort room was a bit disappointing
Stayed 3 nights in Mar 2018
Verified review

8/10 Good

Liked: Staff & service

宿泊料金が安ければ利用をお勧め

部屋が狭いが、一人旅なので問題ない。 一階がレストランなので夕方頃にはお客で賑わう。 ステーキをミィデアムで注文したのに強ウェルダンがきた。焼き方も肉の見栄え味もが冴えない。添えてあった野菜は新鮮でおいしかったが。今回　ホテルの料金が安かったので利用に割安感があったが通常の値段なら近くのred planet hotel が快適なはずだ。
Stayed 2 nights in Feb 2018
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Tired old place !!!

The Swagman now part of Oriental Hotel Group has undergone some renovations in the Dining Area which are nice , the Staff are fantastic given what they are working with . The Rooms are inexpensive by Manila prices generally and it Shows ,,,Old Dark Dingy rooms with mouldy roofs and leaky plumbing , noisy old Aircon and soiled linen . The CR in Our Room was tiny, suitable only for Children . I have stayed here many times over the Years as a one night stopover , the free Airport transfers are handy and reliable for the weary traveler and their Fly the Bus Service too Angeles and Subic is reliable and on time ,,,,The Lift has not worked for ages or is always out of Service when I'm there, so you need to use the Service elevator which is not designed for 2 persons and accompanying luggage !!! Travellers tend too stay one night and move on . It is quite often Full for the Simple reasons everyone can handle a Single night,, and In My opinion it's because of this that they see no need too Renovate the rooms . Disappointing best describes the Hotel !!!
Stayed 1 night in Jan 2018
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities, room comfort

frequent visitor

This old hotel should be converted to a warehouse (bodega). Poor service, minature toliets, unreliable transportation, roach infested, noisy, dangerous neighborhood. The hotel encourages bums, unmetered taxis and hustlers to loiter around the front entrance praying on customers. Needs improvment - Now...
Stayed 2 nights in Jan 2018
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

juste pour une nuit ! !

chambre sale et vieux mobiliers dommage car la réception et le restaurant est très bien.
Stayed 1 night in Jan 2018
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Stay Elsewhere!

I stayed at Swagman on an overnight in Manila. Big mistake! The room was so dirty old and run down. Cable was out, only 2 stations that were barely watchable. Shower was confusing because it was next to the toilet without a curtain separating the two. So when you shower, you have a wet toilet. My hotels.com reservation said "in room safe" and "mini refridge". There were neither in my room. The room was also crawling with roaches. There were so many, I stopped killing them. Thankfully I was only there one night. I would've paid for a room elsewhere otherwise. The only reason I gave a hesitant 2 stars were the staff were really friendly. Never staying there again.
Stayed 1 night in Nov 2017
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay away

This place does not provide the advertised amenities, nor what would be considered basic for that matter. The Best Western around the corner is a true hotel for the same price. The website claims that there are safes in the room. There are no safes. The deluxe room was barely big enough for the queen sized bed, there was no closet, there were no drawers, only one sink faucet worked, and I had no working shower. I prepaid three nights. My flight was scheduled to arrive around midnight, so I tried to contact the hotel for three weeks in vain to arrange for a late arrival, and to arrange a ride from the airport on their free shuttle. The contact phone number went unanswered, emails sent to the contact email were returned as undeliverable. With the help of two customer service agents at Expedia I was finally able to arrange for my late arrival and airport pickup as I was departing LAX. I traveled over 20 hours to get here, and when I finally arrived at the hotel at about 1:30 AM, I couldn't even take a shower. I slept as best I could until 8:00 AM, at which time I walked to the other hotels in the area, and found the Best Western. My booked reservations at Swagman were not refundable, so I forfeited the cost of two nights of my prepaid reservations, checked out, booked at the Best Western, and enjoyed my stay in Manila before moving on to my final destination.
Stayed 3 nights in Nov 2017
Verified review

4/10 Poor

Disliked: Staff & service, room comfort

One of the worst in Manila

One of the worst hotels that I have ever stayed at while in Manila. Had to change rooms 5 times in order to get one where 1. Toilet worked 2. WiFi worked 3. Aircon worked 4. Shower worked. Supposedly has an Outback Restaurant and airport transfer service. They DO have an Outback menu, but most of the items were "Out of stock". The airport transfer is only at fixed times during daytime hours and is of no use for early/late departures. Management allows "Ladies of the Evening" to sit at outdoor terrace tables, so as a single guy you have to run that gauntlet every time you go in/out.
Stayed 2 nights in Apr 2017
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities, room comfort

Bad dirty room- linens was very dirty also

In the first 3 days it was a nice room. Then we went to Butuan City for 2 days.When we returned for the last part of our trip we were given a bad dirty room and we had to switch rooms .Then the 2nd room was full of Cockroaches and we could not stay in the room, because the bugs really bother us. We just wasted our money, We told the front desk and she did not really pay attention or care about it. We went to the lobby area for a couple of hours to wait for transportation to the airport .
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort

Best buffet

Was good enjoyed so much the breakfast buffet and the service was great.
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities

Was "Just Ok"

Stayed there for my interview with the US Embassy. Room was small but Just Ok for the price. Service was just average and the food was good. Locality was great, it was just a short walk to the Embassy.