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Makati Shangri-La, Manila

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Lobby - Makati Shangri-La, Manila (Makati)
Front of property - Makati Shangri-La, Manila (Makati)
Bar (on property) - Makati Shangri-La, Manila (Makati)
Hypo-allergenic bedding, minibar, in-room safe, individually furnished - Makati Shangri-La, Manila (Makati)
Outdoor pool, open 6:00 AM to 10:00 PM, pool umbrellas, sun loungers - Makati Shangri-La, Manila (Makati)
Luxury
5.0 star property
9.4

Exceptional

Urban oasis in Makati

Indulge at three exquisite restaurants with Chef Angeli's signature French toast and Sushi Chef Victor's masterpieces. Escape to a serene outdoor pool near Makati's bustling shopping district. Rejuvenate at the world-class spa before retiring to spacious, individually furnished accommodations.

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Deluxe Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(70 reviews)
  • 42 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 2 Twin Beds

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Deluxe Room, 2 Twin Beds

9.4 out of 10
Exceptional
(37 reviews)
  • 42 sq m
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Suite

Deluxe Suite | Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Deluxe Suite

9.8 out of 10
Exceptional
(6 reviews)
  • 74 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed | Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Executive Room, 1 King Bed

10.0 out of 10
Exceptional
(8 reviews)
  • 53 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Horizon, Deluxe Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Horizon, Deluxe Room, 1 King Bed

9.2 out of 10
Wonderful
(14 reviews)
  • 42 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Horizon, Deluxe Room, 2 Twin Beds

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Horizon, Deluxe Room, 2 Twin Beds

10.0 out of 10
Exceptional
(4 reviews)
  • 41 sq m
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe King Room

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Deluxe King Room

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 3
  • Free WiFi

View all photos for Deluxe Twin Room

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Deluxe Twin Room

  • Sleeps 3
  • Free WiFi

View all photos for Horizon Club Deluxe King Room

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Horizon Club Deluxe King Room

  • Sleeps 3
  • Free WiFi

About the neighborhood

In the entertainment district, Makati Shangri-La, Manila is in Makati Central Business District, a neighborhood in Makati with great shopping. Greenbelt Shopping Mall and Glorietta Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Manila Bay and Rizal Park. Check out an event or a game at Smart Araneta Coliseum, and consider making time for BGC Arts Center, a top attraction not to be missed. Visit our Makati travel guide
Map
Ayala Street and Makati Avenue, Makati, Manila, 1200

What's nearby

  • Ayala Center
    Ayala Center
    1 min walk - 0.0 miles
  • Eleveted, night view of Makati, the business district of Metro Manila
    Greenbelt Shopping Mall
    2 min walk - 0.1 miles
  • JGBHG7 Manila, Philippines - Dec 21, 2015. Art exhibition at Ayala Museum in Manila, Philippines.
    Ayala Museum
    2 min walk - 0.1 miles
  • Gardens and skyscrapers seen at Ayala Triangle Park, in Makati,
    Ayala Triangle Gardens
    3 min walk - 0.2 miles
  • Glorietta Mall
    Glorietta Mall
    3 min walk - 0.2 miles

Getting around

  • Gil Puyat Station
    3 min drive
  • Ayala Station
    10 min walk
  • Ninoy Aquino Intl. Airport (MNL)
    28 min drive

Restaurants

  • The Lobby
    7 min walk
  • Blackbird
    4 min walk
  • Lobby Lounge at Makati Shangri-La
    1 min walk
  • Shang Palace
    4 min walk
  • Circles Event Café
    6 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Limo/town car service
  • Free secured, covered self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: PHP 1,800 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining

Restaurants on site

  • Circles Event Cafe
  • Lobby Lounge
  • Sage Grill
  • Shang Palace

Things to do

  • Children's pool
  • Full-service spa
  • Health club
  • Outdoor pool

Family friendly

  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • 12 meeting rooms
  • Conference center (15,780 square feet of space)

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 5 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator (43 inch wide door)
  • Hospital bed
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 26 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • Lifeguards

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 55-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for PHP 2206.80 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately PHP 1800 per person
  • Airport shuttle fee: PHP 3900 per vehicle (one-way, maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: PHP 2206.80 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

We should mention

Pool access available from 6:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Does Makati Shangri-La, Manila have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 6:00 AM–10:00 PM.

Is Makati Shangri-La, Manila pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking and valet parking are free at this property.

What time is check-in at Makati Shangri-La, Manila?

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM. A fee applies for early check-in (subject to availability).

What time is check-out at Makati Shangri-La, Manila?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Makati Shangri-La, Manila provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of PHP 3900 per vehicle applies.

Where is Makati Shangri-La, Manila located?

Located in Makati Central Business District, this luxury hotel is within a 5-minute walk of Greenbelt Shopping Mall and Glorietta Mall. Fort Bonifacio and Venice Grand Canal Mall are also within 3 mi (5 km). Ayala Station is 10 minutes by foot and Buendia Station is 20 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Makati Shangri-La, Manila Reviews

9.4

Exceptional

9.4

Cleanliness

6.0

Location

9.6

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 770 out of 1009 reviews
Rating 8 - Good. 152 out of 1009 reviews
Rating 6 - Okay. 46 out of 1009 reviews
Rating 4 - Poor. 20 out of 1009 reviews
Rating 2 - Terrible. 21 out of 1009 reviews

Reviews

Verified

8/10 Good

CERELONA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and breakfast was really good.easy access to everything like malls and restaurants.
Stayed 3 nights in Jun 2026
Verified

10/10 Excellent

Norah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the room size and location
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Julio Karlo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel. Amazing employees and amenities.
Stayed 1 night in May 2026
Verified

10/10 Excellent

Chantel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is great, the staff are so nice. They clean the rooms very well. Breakfast was fantastic as well as the staff in the restaurant. The hotel is also very gorgeous.
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Inna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, with very and knowledgeable staff, amazing breakfast in the most beautiful location in Manila.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Armando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, fantastic location and pool.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New friendly hopeful, clean
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with a great gym and spa. Highly recommend staying here as the price was very reasonable for a Shangri La
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Find me in excellent service
Stayed 1 night in May 2026
Verified

10/10 Excellent

Arnes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bar is excellent! And the room is exceptional!
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 stars all the way. Great staff great amenities great food.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Darrell

Liked: Cleanliness, staff & service, property conditions & facilities
Great service
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Karlo

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly staff!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, friendly staff, large rooms, and the breakfast offered a nice selection
Stayed 2 nights in Jan 2026
Verified

8/10 Good

marciano

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old building but very well maintained. Staff are excellent. Will definitely stay again
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Ibrahim

Liked: Cleanliness, staff & service
Wonderful hotel, walking distance to several malls and Greenbelt. I enjoyed the Te swimming pool and Sauna. Staff very kind & professional. Thank you for making my visit to your establishment a beautiful memory.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

FRANCISCO

Liked: Cleanliness, staff & service
We enjoy our stay. Nice room clean and pool excellent.
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Willibeth

Liked: Cleanliness, amenities, property conditions & facilities
Clean, wonderful staff, extra bottled water and amenities.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Martin

Liked: Cleanliness
The room was fantastic The seda bar with Walter great Lobby lounge relaxing Pool great Checkout great
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel! It was beautiful and so comfortable. The gym and pool were excellent and the pool bar had a great vibe and looked stunning. The location was perfect, you’re close to everything, it’s very easy to get around or grab rides. Definitely will stay again when I come back to Manila and will be recommending it!
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are big spacious. Convenient location.
Stayed 4 nights in Feb 2026
Verified

8/10 Good

ELISEO REYES

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, large room, clean room, convenient location, and quiet.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Boyd

Liked: Cleanliness, staff & service, amenities
Great friendly service. The room is top notch. Definitely recommend it
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Numeriano A

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice location, excellent staff, clean facilities
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Kristian Auken

Liked: Cleanliness, staff & service, amenities
Very nice rooms!
Stayed 6 nights in Jan 2026