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Makati Shangri-La, Manila

5.0 star property
Tranquil urban retreat offers respite from Manila's bustle with convenient access to art galleries, gardens and premium shopping districts

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Photo gallery for Makati Shangri-La, Manila

Lobby - Makati Shangri-La, Manila (Makati)
Front of property - Makati Shangri-La, Manila (Makati)
Meeting facility - Makati Shangri-La, Manila (Makati)
3 restaurants, breakfast, lunch, dinner served; Chinese cuisine - Makati Shangri-La, Manila (Makati)
Outdoor pool, open 6:00 AM to 10:00 PM, pool umbrellas, sun loungers - Makati Shangri-La, Manila (Makati)
Travelers find a peaceful haven at Makati Shangri-La, steps from Greenbelt Mall. The inviting pool offers a refreshing escape after city exploration, while three distinct restaurants satisfy diverse cravings. Guests love the attentive staff who enhance their stay.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Deluxe Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(68 reviews)
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Deluxe Room, 2 Twin Beds

9.4 out of 10
Exceptional
(37 reviews)
  • 42 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Suite

Deluxe Suite | Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Deluxe Suite

9.8 out of 10
Exceptional
(6 reviews)
  • 74 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed | Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Executive Room, 1 King Bed

10.0 out of 10
Exceptional
(7 reviews)
  • 53 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Horizon, Deluxe Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Horizon, Deluxe Room, 1 King Bed

9.2 out of 10
Wonderful
(14 reviews)
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Horizon, Deluxe Room, 2 Twin Beds

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Horizon, Deluxe Room, 2 Twin Beds

10.0 out of 10
Exceptional
(3 reviews)
  • 41 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe King Room

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Deluxe King Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3

View all photos for Deluxe Twin Room

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Deluxe Twin Room

  • Sleeps 3

View all photos for Horizon Club Deluxe King Room

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Horizon Club Deluxe King Room

  • Sleeps 3

View all photos for Horizon Club Deluxe Twin Room

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Horizon Club Deluxe Twin Room

  • Sleeps 3

View all photos for Executive King Room

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Executive King Room

  • Sleeps 3

View all photos for Deluxe Suite

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Deluxe Suite

  • Sleeps 3

About the neighborhood

In the entertainment district, Makati Shangri-La, Manila is in Makati Central Business District, a neighborhood in Makati with great shopping. Greenbelt Shopping Mall and SM Mall of Asia are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Manila Bay and Rizal Park. Check out an event or a game at Smart Araneta Coliseum, and consider making time for BGC Arts Center, a top attraction not to be missed. Visit our Makati travel guide
Map
Ayala Street and Makati Avenue, Makati, Manila, 1200

What's nearby

  • Ayala Center
    Ayala Center
    1 min walk - 0.0 miles
  • Eleveted, night view of Makati, the business district of Metro Manila
    Greenbelt Shopping Mall
    2 min walk - 0.1 miles
  • JGBHG7 Manila, Philippines - Dec 21, 2015. Art exhibition at Ayala Museum in Manila, Philippines.
    Ayala Museum
    2 min walk - 0.1 miles
  • Gardens and skyscrapers seen at Ayala Triangle Park, in Makati,
    Ayala Triangle Gardens
    3 min walk - 0.2 miles
  • Glorietta Mall
    Glorietta Mall
    3 min walk - 0.2 miles

Getting around

  • Gil Puyat Station
    3 min drive
  • Ayala Station
    10 min walk
  • Ninoy Aquino Intl. Airport (MNL)
    28 min drive

Restaurants

  • Blackbird
    4 min walk
  • The Lobby
    7 min walk
  • Circles Event Café
    6 min walk
  • Lobby Lounge at Makati Shangri-La
    1 min walk
  • Shang Palace
    4 min walk

About this property

Makati Shangri-La, Manila

Luxury hotel near Greenbelt Shopping Mall
At Makati Shangri-La, Manila, you can look forward to a poolside bar, a coffee shop/cafe, and a garden. Treat yourself to a deep-tissue massage, a body scrub, or a facial at the onsite spa. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, and Chinese cuisine. Free in-room WiFi, with speed of 50+ Mbps, is available to all guests, along with laundry facilities and car rentals on site.
Additional perks include:
  • An outdoor pool and a children's pool, along with sun loungers, pool umbrellas, and a lifeguard on site
  • Free self parking and valet parking
  • Limo/town car service, buffet breakfast (surcharge), and concierge services
  • Meeting rooms, luggage storage, and ATM/banking services
  • Guest reviews give top marks for the helpful staff and proximity to shopping
Room features
All 696 individually furnished rooms feature comforts such as 24-hour room service and pillow menus, as well as perks like laptop-friendly workspaces and air conditioning.
Other conveniences in all rooms include:
  • Hypo-allergenic bedding and rollaway/extra beds (surcharge)
  • Bathrooms with designer toiletries and separate tubs/showers
  • 55-inch LED TVs with cable channels
  • Wardrobes/closets, refrigerators, and coffee/tea makers

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Limo/town car service
  • Free secured, covered self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: PHP 1,800 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining

Restaurants on site

  • Circles Event Cafe
  • Lobby Lounge
  • Sage Grill
  • Shang Palace

Things to do

  • Children's pool
  • Full-service spa
  • Health club
  • Outdoor pool

Family friendly

  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • 12 meeting rooms
  • Conference center (15,780 square feet of space)

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 5 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator (43 inch wide door)
  • Hospital bed
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 26 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • Lifeguards

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 55-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for PHP 2206.80 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately PHP 1800 per person
  • Airport shuttle fee: PHP 3900 per vehicle (one-way, maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: PHP 2206.80 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

We should mention

Pool access available from 6:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hotel Manila Makati
Makati Manila Hotel
Makati Shangri-la Hotel Manila
Makati Shangri-la Manila
Manila Makati Shangri-la
Manila Makati Shangri-la Hotel
Manila Shangri-la Makati
Shangri-la Hotel Manila
Shangri-la Makati Hotel
Shangri-la Manila
Makati Shangri La Hotel
Makati Shangri-La Manila Hotel Makati
Makati Shangri-La Manila Metro Manila
Shangri La Makati
Shangri La Manila Makati
Shangrila Makati
Makati Shangri La, Manila
Makati Shangri la Hotel Manila
Makati Shangri-La, Manila Hotel
Makati Shangri-La, Manila Makati
Makati Shangri-La, Manila Hotel Makati

Frequently asked questions

Does Makati Shangri-La, Manila have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 6:00 AM–10:00 PM.

Is Makati Shangri-La, Manila pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking and valet parking are free at this property.

What time is check-in at Makati Shangri-La, Manila?

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM. A fee applies for early check-in (subject to availability).

What time is check-out at Makati Shangri-La, Manila?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Makati Shangri-La, Manila provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of PHP 3900 per vehicle applies.

Where is Makati Shangri-La, Manila located?

Located in Makati Central Business District, this luxury hotel is within 1 mi (2 km) of Ayala Center and Greenbelt Shopping Mall. Ayala Museum and Glorietta Mall are also within 5 minutes. Ayala Station is 10 minutes by foot and Buendia Station is 20 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Makati Shangri-La, Manila Reviews

9.4

Exceptional

9.4

Cleanliness

8.8

Location

9.6

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 760 out of 1000 reviews
Rating 8 - Good. 152 out of 1000 reviews
Rating 6 - Okay. 45 out of 1000 reviews
Rating 4 - Poor. 21 out of 1000 reviews
Rating 2 - Terrible. 22 out of 1000 reviews

Reviews

Verified

10/10 Excellent

Armando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, fantastic location and pool.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with a great gym and spa. Highly recommend staying here as the price was very reasonable for a Shangri La
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Arnes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bar is excellent! And the room is exceptional!
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Darrell

Liked: Cleanliness, staff & service, property conditions & facilities
Great service
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 stars all the way. Great staff great amenities great food.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Karlo

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly staff!
Stayed 1 night in Feb 2026
Verified

8/10 Good

marciano

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old building but very well maintained. Staff are excellent. Will definitely stay again
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, friendly staff, large rooms, and the breakfast offered a nice selection
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Ibrahim

Liked: Cleanliness, staff & service
Wonderful hotel, walking distance to several malls and Greenbelt. I enjoyed the Te swimming pool and Sauna. Staff very kind & professional. Thank you for making my visit to your establishment a beautiful memory.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are big spacious. Convenient location.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Martin

Liked: Cleanliness
The room was fantastic The seda bar with Walter great Lobby lounge relaxing Pool great Checkout great
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

FRANCISCO

Liked: Cleanliness, staff & service
We enjoy our stay. Nice room clean and pool excellent.
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Willibeth

Liked: Cleanliness, amenities, property conditions & facilities
Clean, wonderful staff, extra bottled water and amenities.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Boyd

Liked: Cleanliness, staff & service, amenities
Great friendly service. The room is top notch. Definitely recommend it
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Stephanie Ruiza Montifolka

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast buffet was the best I have ever seen. So many options, definitely overstimulated but in the best way. Staff were all so kind, honestly all positive experiences! we had access to their Horizon lounge and it was a fantastic addition to our stay. Every evening there was someone singing in the hotel lobby as well which was great. Pool is very nice, got afternoon sun with huge umbrellas for shade in the chair loungers. Highly recommend this hotel, we will definitely be back!
Stayed 3 nights in Mar 2026
Verified

8/10 Good

ELISEO REYES

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, large room, clean room, convenient location, and quiet.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Numeriano A

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice location, excellent staff, clean facilities
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Gina

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel, close to everything! The WiFi was spotty at times but I think it’s just the place. Staff was very friendly and the food was great!
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Mitch

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most professional staff at every level and every function
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Melanie

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staffs, clean room, beautiful holiday decorations and close Glorietta mall.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Achim

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless. Great staff and breakfast.
Stayed 4 nights in Jan 2026
Verified

8/10 Good

Bret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was very clean the staff very helpful.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Shiela

Liked: Cleanliness, property conditions & facilities
Very accommodating staff, feels like home, and the location is so great, the room is classic but elegant, me and family really enjoy celebrating Christmas.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

CYNTHIA

Liked: Cleanliness, amenities, property conditions & facilities
Amenities were very good, the complimentary bottles of water every day. The staff were also very courteous and prompt!
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Kent

Liked: Cleanliness, amenities, property conditions & facilities
This hotel is excellent. I strongly recommend. Definitely returning. Wedged between 3 big nice malls. Buffet breakfast was delicious and top quality. Reception staff were brilliant. Really good value for 5 star. Beautiful room. Really big.
Stayed 2 nights in Feb 2026