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I’M Hotel

5.0 star property
Travelers discover a luxurious urban retreat in Makati where exceptional dining options complement rejuvenating spa treatments and attentive service

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Photo gallery for I’M Hotel

Lobby sitting area - I’M Hotel (Makati)
Creator video - submitted by Pack&Travel
Front of property - I’M Hotel (Makati)
Balcony - I’M Hotel (Makati)
Outdoor pool, sun loungers - I’M Hotel (Makati)
I'M Hotel, in Makati's heart, offers a refined experience with four restaurants and a poolside bar. Guests can rejuvenate at the Onsen Spa, maintain fitness at the gym, and enjoy free in-room WiFi and dry cleaning. Personalized service ensures each stay is memorable.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Classic Studio

Classic Studio | Minibar, in-room safe, desk, blackout drapes

Classic Studio

8.4 out of 10
Very good
(38 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Indulgence Room

Minibar, in-room safe, desk, blackout drapes

Indulgence Room

8.4 out of 10
Very good
(18 reviews)
  • City view
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Prestige

Prestige | Minibar, in-room safe, desk, blackout drapes

Prestige

  • City view
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Prestige - King

Executive Prestige - King | Minibar, in-room safe, desk, blackout drapes

Executive Prestige - King

8.6 out of 10
Excellent
(9 reviews)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Suite

Premier Suite | Minibar, in-room safe, desk, blackout drapes

Premier Suite

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom | Minibar, in-room safe, desk, blackout drapes

Executive Suite, 1 Bedroom

  • City view
  • 57 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Bedrooms

Junior Suite, 2 Bedrooms | Minibar, in-room safe, desk, blackout drapes

Junior Suite, 2 Bedrooms

  • City view
  • 70 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds

View all photos for Executive Suite, 2 Bedrooms

Executive Suite, 2 Bedrooms | Minibar, in-room safe, desk, blackout drapes

Executive Suite, 2 Bedrooms

  • City view
  • 82 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 4 Twin Beds

View all photos for Executive Prestige - Twin

Executive Prestige - Twin | Minibar, in-room safe, desk, blackout drapes

Executive Prestige - Twin

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Located in Makati, I’M Hotel is in the city center. SM Mall of Asia and Greenbelt Shopping Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Manila Bay and Rizal Park. Check out an event or a game at Smart Araneta Coliseum, and consider making time for BGC Arts Center, a top attraction not to be missed. Visit our Makati travel guide
Map
Makati Avenue, corner Kalayaan Avenue, Makati, Manila, 1210

What's nearby

  • Century City
    Century City
    2 min walk - 0.1 miles
  • Shoppers explore the retail space within the repurposed turbine hall of the Battersea Power Station
    Power Plant Mall
    11 min walk - 0.6 miles
  • Ayala Center
    Ayala Center
    18 min walk - 1.0 mile
  • Eleveted, night view of Makati, the business district of Metro Manila
    Greenbelt Shopping Mall
    19 min walk - 1.1 miles
  • Makati City Hall
    10 min walk - 0.5 miles

Getting around

  • Ayala Station
    2 min drive
  • Gil Puyat Station
    3 min drive
  • Ninoy Aquino Intl. Airport (MNL)
    32 min drive

Restaurants

  • Firefly Roofdeck
    1 min walk
  • North Park Noodles
    1 min walk
  • Starbucks
    1 min walk
  • Antidote
    1 min walk
  • Next Door Noodles by North Park
    1 min walk

About this property

I’M Hotel

Luxury hotel near Greenbelt Shopping Mall
You can look forward to a poolside bar, dry cleaning/laundry services, and a bar at I’M Hotel. Treat yourself to a body wrap, a body scrub, or a massage at Onsen Spa, the onsite spa. Be sure to enjoy a meal at any of the 4 on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities such as a gym and a business center.
You'll also enjoy perks such as:
  • An outdoor pool along with sun loungers
  • Free self parking
  • Cooked-to-order breakfast (surcharge), a roundtrip airport shuttle (surcharge), and express check-in
  • Massage treatment rooms, a front-desk safe, and meeting rooms
  • Guest reviews say great things about the helpful staff
Room features
All 434 rooms offer comforts such as air conditioning and bathrobes, as well as perks like free WiFi and safes.
Other conveniences in all rooms include:
  • Designer toiletries, showers, and hair dryers
  • 49-inch LED TVs with cable channels
  • Free infant beds, electric kettles, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:00 AM for a fee: PHP 700 for adults and PHP 700 for children
  • 4 restaurants
  • A bar/lounge
  • A poolside bar

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • In-room crib
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 1,830 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Pool loungers

Full-service spa

  • 50 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 35 floors
  • Banquet hall
  • Built in 2016
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 49-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for PHP 2252.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: PHP 3000.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately PHP 700 for adults and PHP 700 for children
  • Airport shuttle fee: PHP 2300 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: PHP 2252.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

I'M Hotel
I’M Hotel Makati
I’M Makati
I'M Hotel Spa
I'M Hotel Residences
I’M Hotel Hotel
I’M Hotel Makati
I’M Hotel Hotel Makati

Frequently asked questions

Does I’M Hotel have a pool?

Yes, this property has an outdoor pool.

Is I’M Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at I’M Hotel?

Check-in begins at 2 PM.

What time is check-out at I’M Hotel?

Check-out is at noon.

Does I’M Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of PHP 2300 per vehicle applies.

Where is I’M Hotel located?

Located in Makati Downtown, this luxury hotel is within 1 mi (2 km) of Power Plant Mall and Greenbelt Shopping Mall. Ayala Triangle Gardens and Ayala Center are also within 1 mi (2 km). Buendia Station is 20 minutes by foot and Ayala Station is 25 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

I’M Hotel Reviews

8.4

Very Good

8.8

Cleanliness

8.2

Location

8.4

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 525 out of 1000 reviews
Rating 8 - Good. 240 out of 1000 reviews
Rating 6 - Okay. 113 out of 1000 reviews
Rating 4 - Poor. 57 out of 1000 reviews
Rating 2 - Terrible. 65 out of 1000 reviews

Reviews

Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, rooftop bar was amazing, room was clean and comfortable. Has a unique pool which was cool and is close to all of the action and fun. Will definitely stay again next visit.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Ferdinand

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location near restaurants and easy ride to Makati centre.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was nice and clean. In a great location as well
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Samrat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The spa and pool was excellent. The restaurant is too pricy else everything was awesome.
Stayed 13 nights in Feb 2026
Verified

10/10 Excellent

Jörn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I can very much recommend this hotel. The staff is very professional and polite. The rooms and additional options (onsen spa, gym) are a big plus.
Stayed 11 nights in Feb 2026
Verified

10/10 Excellent

STEVEN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great. Took care of everything.
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great room that was a 2 bedroom and 2 bathroom with kitchen
Stayed 8 nights in Mar 2026
Verified

10/10 Excellent

Nadia

Liked: Cleanliness, amenities, property conditions & facilities
Nice room and friendly staff
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Lorenz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean Room & spacious
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Lukasz

Liked: Cleanliness, amenities, property conditions & facilities
Great place with an amazing facilities
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Frank

Liked: Cleanliness, staff & service
Excellent staff comfy bed
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only place to stay! I stayed here for one night and it was wonderful. The staff is amazing - very welcoming, professional, and genuinely happy. The rooms are amazing, lots of room and very well designed. Breakfast - yes!!!!! A great buffet with cook to order eggs. Mermaid Pool - beautiful, make sure you get there early because spots go quick.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
The best service I've ever experienced. The bed was exceptionally comfortable. The restaurant was good but not incredible, but that's the only thing that was not.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Joseph

Liked: Cleanliness, amenities, property conditions & facilities
The room stayed spotless and cleaned daily. The staff was wonderful.
Stayed 9 nights in Jan 2026
Verified

10/10 Excellent

Ricardo

Liked: Cleanliness, property conditions & facilities
Great location, nightlife near, stores and restaurants near. Amazing pool with great staff
Stayed 1 night in Dec 2025
Verified

8/10 Good

Maximino

Liked: Amenities
The staff always try their best. I like going to the Onsen Spa.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Irvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was big, comfy bed and linens too. View of the skyscrapers in the business district was beautiful at night from our studio room. We loved the rooftop bar with fun drinks and bar food as well. Overall would come back again!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Yvonne

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel! Great location in the heart of Makati, near the Powerplant Mall and the Ayala Greenbelt malls, a street food bazaar, and a lot of fun bars. The rooms were nice - we stayed in an upgraded king room and it was very spacious. Staff were all very friendly. A great experience!
Stayed 4 nights in Dec 2025
Verified

8/10 Good

Ali

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, great staff, Paulo is the front manager and does a great job of making sure the hotel delivers a great service
Stayed 9 nights in Oct 2025
Verified

8/10 Good

Brian

Liked: Cleanliness, amenities, property conditions & facilities
Short Stay Approved - Not enough time to really explore the hotel, it's very clean overall and fairly centrally located to the action in the area within walking distance. Spacious room, more on the modern feel, doesn't feel outdated, I don't recall how frequent room service was, but the big downside is the 1 beach towel in the bathroom... not sure if you need to request more towels and will receive them. Pool area looked good but only up there to take a few photos. Elevators feel a little congested and slow - again, for a 2-3 day stay you're gonna be fine, longer than that I can't say if it's better or not.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Loc

Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean and spotless. Staff were very courteous
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff, very helpful and accommodating. Rooms are very spacious, clean, and comfortable. A/C was very responsive. Pool and rooftop bar are great pluses— did not expect to enjoy it that much. Also spa area was a nice surprise.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Clean, new hotel. Excellent staff. Pool is very cool.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Irvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The king studio room was well equipped with high ceilings, abundant space, and spectacular views. I enjoyed the breakfast bar with plenty of asian, western and healthy options. Explored the rooftop bar for even more nighttime views. Pool was on a noisy level but I liked the clear bottom feature, it was a standout. The front desk was very attentive and I even enjoyed a complimentary 2pm check-out. Would recommend if you're consider I'm Hotel!
Stayed 2 nights in Jan 2026
Verified

8/10 Good

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property and location. The staff was excellent and the fast elevators were great!
Stayed 8 nights in Aug 2025