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Fersal Hotel Manila

3.0 star property

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Lobby sitting area - Fersal Hotel Manila (Manila)
Interior - Fersal Hotel Manila (Manila)
Room amenity - Fersal Hotel Manila (Manila)
Reception - Fersal Hotel Manila (Manila)
Premium De Luxe | Minibar, in-room safe, desk, free WiFi - Fersal Hotel Manila (Manila)
You can look forward to an airport shuttle, a grocery/convenience store, and a coffee shop/cafe at Fersal Hotel Manila. Treat yourself to a massage or other spa services. The on-site restaurant, Inn Cafe, offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a business center.

Reviews

6.8 out of 10

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Business services

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Deluxe Single Room, 1 Queen Bed

Minibar, in-room safe, desk, free WiFi

Deluxe Single Room, 1 Queen Bed

  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Premium De Luxe

Premium De Luxe | Minibar, in-room safe, desk, free WiFi

Premium De Luxe

  • City view
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Twin Room, 2 Twin Beds

Deluxe Twin Room, 2 Twin Beds | Minibar, in-room safe, desk, free WiFi

Deluxe Twin Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

About the neighborhood

Located in Santa Cruz, a neighborhood in Manila, Fersal Hotel Manila is in a shopping district and near a metro station. Greenhills Shopping Center and SM Mall of Asia are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Manila Ocean Park and BGC Arts Center. Looking to enjoy an event or a game while in town? See what's going on at Ninoy Aquino Stadium, or consider a night out at Oasis Manila. Visit our Manila travel guide
Map
No. 1455 Mendoza cor Alvarez Sts, Sta Cruz, Manila, Manila, 1003

What's nearby

  • Quiapo Church
    Quiapo Church
    19 min walk - 1.0 mile
  • University of Santo Tomas
    2 min walk - 0.1 miles
  • Far Eastern University
    10 min walk - 0.5 miles
  • SM City San Lazaro Shopping Center
    10 min walk - 0.5 miles
  • Winford Manila Resort & Casino
    13 min walk - 0.7 miles

Getting around

  • Bambang LRT Station
    6 min walk
  • Manila Laong Laan Station
    12 min walk
  • Ninoy Aquino Intl. Airport (MNL)
    38 min drive

Restaurants

  • Starbucks
    3 min walk
  • Fusebox
    3 min walk
  • Angkong Dimsum House
    3 min walk
  • Mei Wei Bites
    2 min walk
  • Jeju In Town Buffet
    3 min walk

About this property

Fersal Hotel Manila

Hotel near Manila Ocean Park
At Fersal Hotel Manila, you can look forward to an airport shuttle, a grocery/convenience store, and a coffee shop/cafe. Treat yourself to a massage or other spa services. The on-site restaurant, Inn Cafe, offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a business center.
Other perks include:
  • Free self parking
  • Cooked-to-order breakfast (surcharge), a roundtrip airport shuttle (surcharge), and a front-desk safe
  • Smoke-free premises, an elevator, and tour/ticket assistance
Room features
All guestrooms at Fersal Hotel Manila have thoughtful touches such as air conditioning, in addition to amenities like free WiFi and safes.
More amenities include:
  • Bathrooms with showers and free toiletries
  • TVs with cable channels
  • Electric kettles, daily housekeeping, and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 9:00 AM to 5:00 PM on request
  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Daily cooked-to-order breakfast available for a fee: PHP 250 to 500 for adults and PHP 250 to 500 for children
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Inn Cafe

Family friendly

  • Grocery/convenience store
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Smoking not allowed

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 6:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately PHP 250 to 500 for adults, and PHP 250 to 500 for children
  • Airport shuttle fee: PHP 1000 per vehicle (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher

Frequently asked questions

Is Fersal Hotel Manila pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Fersal Hotel Manila?

Check-in start time: 2 PM; Check-in end time: 6:00 PM.

What time is check-out at Fersal Hotel Manila?

Check-out is at noon.

Does Fersal Hotel Manila provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 9:00 AM–5:00 PM on request. A fee of PHP 1000 per vehicle applies.

Where is Fersal Hotel Manila located?

Located in Santa Cruz, this hotel is 0.1 mi (0.2 km) from University of Santo Tomas and 3 mi (4.8 km) from Manila Ocean Park. Quiapo Church and Manila Metropolitan Theatre are also within 2 mi (3 km). Bambang LRT Station is 6 minutes by foot and Lerma Station is 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Fersal Hotel Manila Reviews

6.8

7.2

Cleanliness

6.0

Location

7.4

Staff & service

6.6

Property conditions & facilities
Rating 10 - Excellent. 16 out of 85 reviews
Rating 8 - Good. 23 out of 85 reviews
Rating 6 - Okay. 27 out of 85 reviews
Rating 4 - Poor. 12 out of 85 reviews
Rating 2 - Terrible. 7 out of 85 reviews

Reviews

Verified

10/10 Excellent

Russel

Liked: Cleanliness
Very accommodating staff, comfortable room, perfect!
Stayed 10 nights in Nov 2025
Verified

10/10 Excellent

don

Liked: Cleanliness, property conditions & facilities
very helpful, courteous staff
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

don

Liked: Cleanliness, amenities, property conditions & facilities
Everything was excellent. The room and the kind, helpful staff.
Stayed 4 nights in Dec 2025
Verified

6/10 Okay

Jim

Liked: Staff & service
Disliked: Room comfort
Ups: The staff is to be commended, really helpful and well mannered personell. Very fast service upon requests. The impression is that they actually do what they can to make you enjoy your stay. Rare find these days even at five star hotels. Downs: The standard rooms are kinda small. If you're 5'11" or taller you might have problem to fit in to bed and even bathroom. For two persons it's really tight. There ought to be water kettles in the rooms. WiFi worked okay but there were connection disruptions for mobile data. For noise sensitive guests: It's not that quiet a place. First night people in the adjacent bldg were up drinking and talking until 1:30am, clearly audible even to the hotel. Sounds from corridors are also clearly tangible (but, this is as you know, normal for almost all hotels anywhere). The aircon is really audible, but in this case it's actually a little good since it will reduce the sound of uneven noises. And I'd rather hear that rough humming sound of the aircon than uneven ones. The area: Well, if you have things to do around San Lazaro and Winford, then it's fit. Else not much to do there. There are no real restaurants and shops around the place. After dark you might need to mind your step. Not many street lights and some slightly sus people roaming.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Armendariz

Liked: Cleanliness, staff & service, property conditions & facilities
Thank you to the entire staff for a comfortable stay.
Stayed 3 nights in Jul 2023
Verified

10/10 Excellent

Lorenzo

Liked: Cleanliness, staff & service, property conditions & facilities
Shower was
Stayed 1 night in Apr 2025
Verified

6/10 Okay

Romeleo

Need improvemnt
Stayed 3 nights in Sep 2022
Verified

10/10 Excellent

Jerameel

Liked: Cleanliness
Good
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Jerameel

Ok
Stayed 1 night in Nov 2025
Verified

4/10 Poor

Dan-elarson

Liked: Staff & service
Disliked: Room comfort
Le séjour était globalement bon avec une réceptionnistes de qualité le seule soucis était au niveau des lieux qui malheureusement n'était pas adapté à moi et a mes besoins
Stayed 15 nights in May 2025
Verified

8/10 Good

Cherrie A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service from the staff, they surely put in a lot of effort to please their guests. Only thing I could say is, the exterior of the property needs to be washed. Noise from the exterior motorist, dogs that are 24/7 in the cage next door barks a lot. I feel sorry for them. I just know that the hotel has no control over the noise. Overall, the staff did a great job!!!!
Stayed 9 nights in Oct 2021
Verified

4/10 Poor

Verified traveler

Liked: Staff & service
We weren't informed that the hotel is a quarantine facility. The pictures were also kind of misleading like what the rooms would look like. There were also cockcroaches. But I commend the receptionists' hospitality.
Stayed 2 nights in Oct 2021
Verified

8/10 Good

Hazel

Liked: Cleanliness, staff & service
Very to close to my family
Stayed 10 nights in Sep 2021
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
It is convenient because it is close to shopping centers and bus terminal s.
Stayed 1 night in Feb 2020
Verified

4/10 Poor

Sonny

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
All the staff are friendly but the amenities are terrible. No running hot water, no microwave oven, not enough parking space inside the building and not even street parking.
Stayed 5 nights in Nov 2019
Verified

8/10 Good

Joselito

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place is cozy and the hotel staff are corteous. The breafast food are superb.
Stayed 4 nights in May 2019
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service

Fersal Hotel Manila

It was a hotel closest to a hospital we had to be. The room was standard, but quite spacy. When we arrived, they put us in a room without window. We requested to change to a room with window and they were able to accommodate and were happy to do so. Service with a smile. The room was clean but it was very outdated, just like the bathroom. Water pressure in the shower was low. They did have a water heater so at least there was warm water. The room was very noisy due to being at an incredibly busy street. Insulation is not there. Breakfast was basic and made upon order. It's not the best place we've stayed but also not the worst. As said, we needed to be close to the hospital.
Stayed 2 nights in Apr 2019
Verified

6/10 Okay

Verified traveler

Liked: Staff & service
I love their breakfast. The personnel are courteous. The room is ok. The issues - a) a flying cockroach somehow get into the bathroom at night. I engaged to one on the first night in the bedroom, killed it. Since then I always close the bathroom door at night. b). the bathroom tissue is so thin that it's gone for a day. As I don't need a daily room clean up, I will have to ask tissue everyday. I ended up buying my own tissue. Recommend to put extra tissue every clean up and change it to a better quality.
Stayed 20 nights in Mar 2019
Verified

8/10 Good

ETHEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
perfect
Stayed 2 nights in Jan 2019
Verified

10/10 Excellent

ALMA CAIRO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Thumbs up

Relaxing, value for money, convenient location and good customer service. Staffs are all accommodating and helpful.
Stayed 2 nights in Dec 2018
Verified

10/10 Excellent

Pete

Liked: Cleanliness, property conditions & facilities, room comfort
Accessible
Stayed 1 night in Nov 2018
Verified

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities
I like the location of the property which within walk
Stayed 3 nights in Nov 2018
Verified

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Inconsiderate hotel policy and deceiving bed size

They are very strict with early check in. Paid in full but they still asked for incidentals which i have to walk far away just to withdraw. Very inconsiderate!. Paid for a queen bed but their Queen bed is just less than a double size bed.
Stayed 1 night in Nov 2018
Verified

6/10 Okay

Linda

Liked: Staff & service
Hotel meets my need at the time. It's closer to transportation and in prime location. Recommend to change their linens, esp the cover.
Stayed 12 nights in Oct 2018
Verified

6/10 Okay

henry

Disliked: Cleanliness, property conditions & facilities, room comfort

Nothing special

The upgraded rooms that border the road are too noisy to stay in so I had them move me to their other rooms which are extremely small. The place is old and not very well maintained. The best thing going for them is they have a restaurant to eat breakfast in. Staff is friendly.
Stayed 1 night in Aug 2018