Ratings based on 14,566 Verified Reviews

3.6 out of 5
74% of guests recommend
3.7 Room cleanliness
3.6 Service & staff
3.4 Room comfort
3.5 Hotel condition
AARP Travel Center Verified Reviews
2 out of 5
by A verified traveler from London

Posted Jan 20, 2020 on Expedia
Whilst the property has been renovated, it’s been done cheaply and that is starting to show. The rooms could have done with a deep clean - we could see dust and lots of dirt all over the place and the carpet was worn to death. We also had the phone ring several times in the middle of the night, had several random voice messages that were nothing to do with us and the very noisy air con unit kicked in without being turned off, waking us up constantly. Definitely wouldn’t return anytime soon
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Jan 19, 2020 on Expedia
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Jan 19, 2020 on Expedia
5 out of 5
by A verified traveler

Posted Jan 19, 2020 on Expedia
Convenient, easy to check-in and check-out, clean.
4 out of 5
by A verified traveler

Posted Jan 19, 2020 on Expedia
I loved the location of the property. Perfect for sightseeing.
4 out of 5
by A verified traveler from Miami

Posted Jan 19, 2020 on Expedia
Friendly staff, rooms too small and not that clean
3 out of 5
by A verified traveler

This traveler left a rating score only Posted Jan 18, 2020 on Expedia
2 out of 5
by A verified traveler

Posted Jan 17, 2020 on Expedia
Comment from Hotel Management
Jan 17, 2020 by Maurizio, Hotel Management
Thank you for sharing your feedback. It's regrettable that your experience with us didn't exceed your expectations. We hope you allow us to host you again soon so we can share a more positive experience with you soon.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Jan 16, 2020 on Expedia
4 out of 5
by A verified traveler from Ohio

Posted Jan 16, 2020 on Expedia
So close to times square! Not terrible in price for the location. Dont expect any real hospitality in a huge city like this. Paid 19 dollars at the hotel bar for a makers mark on the rocks which i thought was laughable.