Ratings based on 905 Verified Reviews

4.4 out of 5
74% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.3 Room comfort
4.5 Hotel condition
AARP Travel Center Verified Reviews
5 out of 5
by A verified traveler from Vernon B.C.

Posted Sep 19, 2019 on Expedia
We stayed 6 nights. It was a great location close to Hell’s Kitchen, Central Park and the Subway. The breakfast was good and the staff were all super friendly. The elevator was really slow but we were on vacation and not in a rush to go anywhere 😄
4 out of 5
by A verified traveler from Asia

Posted Sep 16, 2019 on Expedia
Friendly helpful staffs (F/O Robert...). Good breakfast buffet. Clean environment.
Comment from Hotel Management
Sep 16, 2019 by Yan , Hotel Management
Thank you for staying with us and great feedback. Wish to see you again!
4 out of 5
by A verified traveler

Posted Sep 10, 2019 on Expedia
Comment from Hotel Management
Sep 11, 2019 by Yan , Hotel Management
Thank you for staying with us!
4 out of 5
by A verified traveler

Posted Sep 9, 2019 on Expedia
Comment from Hotel Management
Sep 11, 2019 by Yan , Hotel Management
Thank you for staying with us!
4 out of 5
by A verified traveler

Posted Sep 5, 2019 on Expedia
The room and bathroom sink were small, but i liked free breakfast and the staff was nice.
Comment from Hotel Management
Sep 5, 2019 by Yan , Hotel Management
Thank you for staying with us and feedback!
4 out of 5
by A verified traveler

Posted Sep 2, 2019 on Expedia
Comment from Hotel Management
Sep 2, 2019 by Yan , Hotel Management
Thank you for staying with us!
5 out of 5
by A verified traveler

Posted Aug 25, 2019 on Expedia
Comment from Hotel Management
Aug 26, 2019 by Yan , Hotel Management
Thank you for staying with us!
4 out of 5
by A verified traveler

Posted Aug 21, 2019 on Expedia
My stay was ok. The management should pay more attention to the maintenance and cleanliness of the rooms.
Comment from Hotel Management
Aug 21, 2019 by Yan , Hotel Management
Thank you for staying with us and feedback, we will follow up.
4 out of 5
by A verified traveler

Posted Aug 17, 2019 on Expedia
Customer services and breakfast good room small .
Comment from Hotel Management
Aug 17, 2019 by Yan, Hotel Management
Thank you for your feedback; we are glad you feel welcome and enjoyed the breakfast!
4 out of 5
by A verified traveler

Posted Aug 10, 2019 on Expedia
Good Stay with well placed location. If you are looking for reasonable and family place this is your best bet.
Comment from Hotel Management
Aug 28, 2019 by Yan , Hotel Management
Thank you for staying with us and feedback! See you on next visit!