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bai Hotel Cebu

4.0 star property
Guests rejuvenate with spa treatments, explore global flavors at multiple dining venues, cool off in the outdoor pool, and receive attentive 24-hour assistance

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Photo gallery for bai Hotel Cebu

An infinity pool with a city view, a glass barrier, and a poolside area with a chair. - bai Hotel Cebu (Mandaue)
Lobby - bai Hotel Cebu (Mandaue)
View from property - bai Hotel Cebu (Mandaue)
A high-rise building with a modern architectural design, surrounded by a well-lit urban area at night. - bai Hotel Cebu (Mandaue)
Gym - bai Hotel Cebu (Mandaue)
Bai Hotel Cebu is a luxurious retreat in the business district. Travelers enjoy spa services, 8 on-site restaurants, dry cleaning/laundry services, and an outdoor pool. The upscale property offers free in-room WiFi and attentive staff for a seamless stay.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free WiFi

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Executive Room

Executive Room | Premium bedding, in-room safe, desk, blackout drapes

Executive Room

9.0 out of 10
Wonderful
(2 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom | Premium bedding, in-room safe, desk, blackout drapes

Executive Suite, 1 Bedroom

10.0 out of 10
Exceptional
(6 reviews)
  • City view
  • 57 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Room

Deluxe Room | Premium bedding, in-room safe, desk, blackout drapes

Deluxe Room

9.4 out of 10
Exceptional
(70 reviews)
  • Harbor view
  • 27 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

Premier Room

9.8 out of 10
Exceptional
(47 reviews)
  • Harbor view
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

About the neighborhood

Located in Mandaue, bai Hotel Cebu is in the business district. Colon Street is a notable landmark, and travelers looking to shop may want to visit SM City Cebu and Ayala Center. Jpark Island Waterpark and Jose R. Gullas Halad Museum are also worth visiting. Visit our Mandaue travel guide
Map
Ouano Avenue Cor Seno Boulevard, North Reclamation, Mandaue, 6014

What's nearby

  • City Time Square
    City Time Square
    5 min walk - 0.3 miles
  • Mandaue City Hall
    Mandaue City Hall
    13 min walk - 0.7 miles
  • J Centre Mall
    J Centre Mall
    18 min walk - 1.0 mile
  • Cebu Country Club
    4 min drive - 1.6 miles
  • SM City Cebu
    4 min drive - 1.9 miles

Getting around

  • Mactan - Cebu Intl. Airport (CEB)
    18 min drive

Restaurants

  • Café Bai
    1 min walk
  • Jolibee Parkmall
    3 min walk
  • Bo's Coffee
    4 min walk
  • AA Barbecue
    4 min walk
  • Wallstreet Coffee Bar
    1 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: PHP 1,488 for adults and PHP 744 for children
  • 8 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • CAFÉ BAI

Things to do

  • Children's pool
  • Gym
  • Outdoor pool

Family friendly

  • Children's pool
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Pool loungers

Spa

  • In-room massages
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 23 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch smart TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 31 to December 31:
  • Swimming pool

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for PHP 1800.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: PHP 2000.0 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately PHP 1488 for adults and PHP 744 for children
  • Airport shuttle fee: PHP 1800 per vehicle (one-way, maximum occupancy 6)
  • Rollaway bed fee: PHP 1800.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

No pets and no service animals are allowed at this property

Frequently asked questions

Does bai Hotel Cebu have a pool?

Yes, this property has an outdoor pool and a children's pool. The pool is closed seasonally each year from December 31 to December 31.

Is bai Hotel Cebu pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at bai Hotel Cebu?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at bai Hotel Cebu?

Check-out is at 11 AM.

Does bai Hotel Cebu provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of PHP 1800 per vehicle applies.

Where is bai Hotel Cebu located?

Situated in the business district, this hotel is 0.3 mi (0.4 km) from City Time Square and 1.5 mi (2.5 km) from SM City Cebu. Mandaue City Hall and J Centre Mall are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

bai Hotel Cebu Reviews

9.2

Wonderful

9.4

Cleanliness

9.2

Amenities

9.4

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 705 out of 1002 reviews
Rating 8 - Good. 185 out of 1002 reviews
Rating 6 - Okay. 67 out of 1002 reviews
Rating 4 - Poor. 18 out of 1002 reviews
Rating 2 - Terrible. 27 out of 1002 reviews

Reviews

Verified

10/10 Excellent

Caryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms and friendly staff!
Stayed 1 night in Jun 2026
Verified

8/10 Good

REBECCA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff was awesome and the hotel was well kept and clean.
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Giuseppe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful hotel very attentive staff great pool area and bar wonderful breakfast selection and service a must place nearby shopping centre short drive to the airport will use again
Stayed 2 nights in Jun 2026
Verified

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always clean, friendly and convenient. The breakfast buffet is also extremely good
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Michelle Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and hospitable
Stayed 3 nights in Jun 2026
Verified

10/10 Excellent

merlyn s

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness and updated,Staff very helpful.
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay there everytime I visit Cebu. It is a great Hitwl. The staff is friendly and the food is great. The Executive Lounge is very nice and the personnel there are exceptionally helpful and friendly.
Stayed 2 nights in Jun 2026
Verified

10/10 Excellent

JANINE

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were incredibly helpful and went above and beyond to make our stay a pleasant one. Wished we had stayed longer but we’ll definitely come back next time.
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were really helping
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing!!!! Staff was friendly and helpful. For the price of the hotel it was like 6 star service!! We loved the hotel
Stayed 13 nights in May 2026
Verified

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel Ive stayed at in Cebu! Largest breakfast buffet I’ve ever seen. A little in the pricier side, but the quality is second to none.
Stayed 1 night in May 2026
Verified

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property & staff are excellent. Pool, pool bar, gym, lobby, & restaurants are all well maintained. Rooms are very comfortable & spacious. Buffet for breakfast & dinner have many options for your tastebuds. I would stay here again if returning to Cebu city.
Stayed 3 nights in May 2026
Verified

8/10 Good

Morten

Liked: Cleanliness, staff & service, property conditions & facilities
The staff and service are amazing. The locstion is practical, but not very central. Its well worth the money just for the pool bar and the staff alone!
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Lou

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accomodating , helpful staff
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was every attentive, making sure you had everything you needed. The house cleaning was exceptional and very friendly. I would definitely come back on a future date.
Stayed 6 nights in May 2026
Verified

8/10 Good

Janice

Liked: Staff & service
Staff were attentive and helpful. Hotel has a smell of moist when you go to your floor while the lobby is well presented and freshen with lovely smell. I have stayed before and its my 3rd time now would still recommend price wise.
Stayed 1 night in May 2026
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome staff, rooms are very nice, and lots of activities to do.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect, staff, food, housekeeping, concierge, front desk and management. Thank you for making our stay joyful, Maddie along with her colleagues took great care of us at breakfast.we will be back for sure.👍
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Beverly Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and really courteous staff
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

DANIEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
wonderful hotel with excellent staff. we will stay here again for sure
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff. Keith at the Lobby Lounge was a great source of information about the country and fun to talk to while having a couple. Every staff member I encountered was Professional made the experience great. The hotel itself is clean, the gym is probably above average for a hotel, and the breakfast and dinner of CAFÉ bai were really good with many options.
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful and always friendly staff.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel, staff, and amenities. I plan to come back here next time for vacation in Cebu.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was amazing. Tip top customer service
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Edrian

Liked: Cleanliness, staff & service, amenities
Clean room, courteous staff and delicious buffet. The spa was awesome as well.
Stayed 7 nights in Feb 2026