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bai Hotel Cebu

4.0 star property
Guests rejuvenate with spa treatments, explore global flavors at multiple dining venues, cool off in the outdoor pool, and receive attentive 24-hour assistance

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Photo gallery for bai Hotel Cebu

Outdoor pool, sun loungers - bai Hotel Cebu (Mandaue)
Lobby - bai Hotel Cebu (Mandaue)
View from property - bai Hotel Cebu (Mandaue)
Gym - bai Hotel Cebu (Mandaue)
Exterior - bai Hotel Cebu (Mandaue)
Bai Hotel Cebu is a luxurious retreat in the business district. Travelers enjoy spa services, 8 on-site restaurants, dry cleaning/laundry services, and an outdoor pool. The upscale property offers free in-room WiFi and attentive staff for a seamless stay.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Executive Room

Executive Room | Premium bedding, in-room safe, desk, blackout drapes

Executive Room

8.0 out of 10
Very good
(1 review)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom | Premium bedding, in-room safe, desk, blackout drapes

Executive Suite, 1 Bedroom

10.0 out of 10
Exceptional
(6 reviews)
  • City view
  • 57 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Room

Deluxe Room | Premium bedding, in-room safe, desk, blackout drapes

Deluxe Room

9.4 out of 10
Exceptional
(67 reviews)
  • Harbor view
  • 27 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Premier Room

Premier Room | Premium bedding, in-room safe, desk, blackout drapes

Premier Room

9.6 out of 10
Exceptional
(42 reviews)
  • Harbor view
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

About the neighborhood

Located in Mandaue, bai Hotel Cebu is in the business district. Colon Street is a notable landmark, and travelers looking to shop may want to visit SM City Cebu and Ayala Center. Jpark Island Waterpark and Jose R. Gullas Halad Museum are also worth visiting. Visit our Mandaue travel guide
Map
Ouano Avenue Cor Seno Boulevard, North Reclamation, Mandaue, 6014

What's nearby

  • City Time Square
    City Time Square
    5 min walk - 0.3 miles
  • Mandaue City Hall
    Mandaue City Hall
    13 min walk - 0.7 miles
  • J Centre Mall
    J Centre Mall
    18 min walk - 1.0 mile
  • Cebu Country Club
    4 min drive - 1.6 miles
  • SM City Cebu
    4 min drive - 1.9 miles

Getting around

  • Mactan - Cebu Intl. Airport (CEB)
    18 min drive

Restaurants

  • Café Bai
    1 min walk
  • Jolibee Parkmall
    3 min walk
  • Bo's Coffee
    4 min walk
  • AA Barbecue
    4 min walk
  • Jollibee
    2 min walk

About this property

bai Hotel Cebu

Upscale hotel near SM City Cebu
Take advantage of a poolside bar, a grocery/convenience store, and a coffee shop/cafe at bai Hotel Cebu. Treat yourself to spa services, such as a manicure/pedicure or a massage. Be sure to enjoy a meal at any of the 8 on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a bar.
Other perks at this hotel include:
  • An outdoor pool and a children's pool, along with sun loungers
  • Free self parking
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and an elevator
  • A vending machine, ATM/banking services, and luggage storage
  • Guest reviews give top marks for the helpful staff
Room features
All 668 rooms have comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like laptop-compatible safes and air conditioning.
More conveniences in all rooms include:
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with rainfall showers and bidets
  • 40-inch Smart TVs with cable channels
  • Daily housekeeping, desks, and phones

Awards and affiliations

Eco-Certified Property
This property participates in Good Travel Seal, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: PHP 1,488 for adults and PHP 744 for children
  • 8 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • CAFÉ BAI

Things to do

  • Children's pool
  • Gym
  • Outdoor pool

Family friendly

  • Children's pool
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Pool loungers

Spa

  • In-room massages
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 23 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch smart TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 31 to December 31:
  • Swimming pool

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for PHP 1800.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: PHP 2000.0 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately PHP 1488 for adults and PHP 744 for children
  • Airport shuttle fee: PHP 1800 per vehicle (one-way, maximum occupancy 6)
  • Rollaway bed fee: PHP 1800.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

No pets and no service animals are allowed at this property

Property is also known as

bai Hotel Cebu Mandaue
bai Cebu Mandaue
bai Cebu
Bai Hotel Cebu worldhotel
bai Hotel Cebu Hotel
bai Hotel Cebu Mandaue
bai Hotel Cebu Hotel Mandaue
Bai Hotel Cebu Cebu Island/mandaue

Frequently asked questions

Does bai Hotel Cebu have a pool?

Yes, this property has an outdoor pool and a children's pool. The pool is closed seasonally each year from December 31 to December 31.

Is bai Hotel Cebu pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at bai Hotel Cebu?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at bai Hotel Cebu?

Check-out is at 11 AM.

Does bai Hotel Cebu provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of PHP 1800 per vehicle applies.

Where is bai Hotel Cebu located?

Situated in the business district, this hotel is 0.3 mi (0.4 km) from City Time Square and within 3 mi (5 km) of SM City Cebu and Ayala Center. Mandaue City Hall and J Centre Mall are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

bai Hotel Cebu Reviews

9.2

Wonderful

9.4

Cleanliness

7.8

Location

9.4

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 701 out of 1008 reviews
Rating 8 - Good. 195 out of 1008 reviews
Rating 6 - Okay. 65 out of 1008 reviews
Rating 4 - Poor. 20 out of 1008 reviews
Rating 2 - Terrible. 27 out of 1008 reviews

Reviews

Verified

10/10 Excellent

Lou

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accomodating , helpful staff
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome staff, rooms are very nice, and lots of activities to do.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect, staff, food, housekeeping, concierge, front desk and management. Thank you for making our stay joyful, Maddie along with her colleagues took great care of us at breakfast.we will be back for sure.👍
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Beverly Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and really courteous staff
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

DANIEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
wonderful hotel with excellent staff. we will stay here again for sure
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful and always friendly staff.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was amazing. Tip top customer service
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel, staff, and amenities. I plan to come back here next time for vacation in Cebu.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Nena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast Buffet.Twilight roofbar good view
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Stan

Liked: Cleanliness, amenities, property conditions & facilities
Great service, room was spotless
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Mary Jane

Liked: Cleanliness, amenities, property conditions & facilities
Quiet rooms Attentive and friendly staff Restaurant on site with great food
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Mcsteven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was super nice! They prepare a little arrangement inside our room and it was so cute! Very clean,nice view and location is great.Staff are so amazing too. Good job!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities
Great city hotel. Clean and modern rooms with good restaurants nearby.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Thomas J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bai Hotels staff were extremely friendly and helpful. I was very impressed with the amenities. I would definitely come back in the future. Highly recommended.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Cynthia

Liked: Amenities
Clean and friendly hotel worth the money, would stay over again and again
Stayed 1 night in Jan 2026
Verified

8/10 Good

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean air conditioned room. Comfy bed and relaxing shower. Breakfast was a nice spread
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Pamela

Liked: Cleanliness, amenities, property conditions & facilities
Wow the staff is extra special to guest & they always remember your name. Thank you for great visit
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Alfredo

Liked: Cleanliness, amenities, property conditions & facilities
Spotless, comforting, friendly, many amenities
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Keoni

Liked: Cleanliness, amenities, property conditions & facilities
Room was great, very clean, and hotel service was fantastic from reception to bar/lounge staff!
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Halfmann

Liked: Cleanliness, staff & service, amenities
Amenities and staff were great
Stayed 5 nights in Dec 2025
Verified

8/10 Good

Shiho

Liked: Cleanliness, property conditions & facilities
The staffs were so polite and friendly. And the roof top especially the bar was nice.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Randy

Liked: Cleanliness, amenities, property conditions & facilities
Staff were respectful and helpful. Their breakfast buffet was highly pleasing and delicious. Definitely be back to Bai Hotel.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Enerico

everything was amazing. the staff, room and amenities are amazing.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Kenneth

Liked: Cleanliness, amenities, property conditions & facilities
Spotless room, low water leessure, staff was excellent
Stayed 8 nights in Jan 2026
Verified

10/10 Excellent

Kenneth

Friendly staff
Stayed 6 nights in Jan 2026