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Big Hotel

Property class: 3

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Photo gallery for Big Hotel

A modern interior with hanging light fixtures, a glass railing, and a view of greenery outside. - Big Hotel (Mandaue)
Property video
A multi-story hotel with illuminated windows and balconies, a visible website address, and a well-lit entrance area. - Big Hotel (Mandaue)
A spacious lobby with a high ceiling, a reception desk, and a large open area with a mezzanine level featuring a glass railing and a view of the sky. - Big Hotel (Mandaue)
A hotel room with a large bed, a wooden accent wall, a desk with a chair, and a view of the outdoors. - Big Hotel (Mandaue)
A coffee shop/cafe, dry cleaning/laundry services, and a bar are just a few of the amenities provided at Big Hotel. The on-site local cuisine restaurant, B/G Restaurant, offers breakfast, lunch, and dinner. Free in-room WiFi, with speed of 500+ Mbps (good for 6+ people or 10+ devices), and a business center are available to all guests.

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Business services

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Business Suite

A hotel room with a bed, bedside table, lamp, desk, chair, and a wooden door.

Business Suite

  • 50 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Executive Room

A hotel room with a bed, bedside tables, a desk, a chair, and a wardrobe.

Executive Room

8.0 out of 10
Very good
(1 review)
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Deluxe Room, 2 Double Beds

A hotel room with two beds, a nightstand, a lamp, and two framed artworks on the wall.

Deluxe Room, 2 Double Beds

8.0 out of 10
Very good
(1 review)
  • 28 sq m
  • Sleeps 2
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Twin Room

A hotel room with two beds, a nightstand with a lamp, a framed picture on the wall, and a door leading to another room.

Standard Twin Room

8.0 out of 10
Very good
(1 review)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Business Suite

Desk, WiFi (free), bed sheets

Business Suite

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Executive Room

A hotel room with a large bed, bedside tables, a desk, a chair, and framed artwork on the walls.

Executive Room

  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Deluxe Room

Desk, WiFi (free), bed sheets

Deluxe Room

  • Sleeps 2
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Double or Twin Room

A hotel room with a bed, bedside tables, a desk with a phone, a chair, a picture on the wall, and a television.

Standard Double or Twin Room

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

About the neighborhood

Located in Mandaue, Big Hotel is in the city center and near a metro station. Travelers who have shopping on the agenda can visit SM City Cebu and Ayala Center. Jose R. Gullas Halad Museum and Cebu Botanical Garden are also worth visiting. Visit our Mandaue travel guide
Map
A. Seno St., Mandaue, 6014

What's nearby

  • CITY TIME SQUARE with illuminated signs and a modern shopping mall in the background.
    City Time Square
    2 min walk - 0.1 miles
  • A historic building with a prominent clock tower and a flagpole.
    Mandaue City Hall
    18 min walk - 1.0 mile
  • A busy street with a J Centre Mall sign, a Hypermarket, and various other businesses.
    J Centre Mall
    2 min drive - 0.7 miles
  • Cebu Country Club
    4 min drive - 1.6 miles
  • SM City Cebu
    4 min drive - 1.9 miles

Getting around

  • Mactan - Cebu Intl. Airport (CEB)
    22 min drive

Restaurants

  • Linear Coffee Roasters
    1 min walk
  • David's Tea House
    1 min walk
  • Street Yard
    3 min walk
  • Slate District
    1 min walk
  • Hukad
    2 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: PHP 350 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • B/G Restaurant

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (36 inch wide door)
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk (47 inches high)

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Free local calls
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for PHP 800.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately PHP 350 per person
  • Rollaway bed fee: PHP 800.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

No pets and no service animals are allowed at this property

Frequently asked questions

Is Big Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Big Hotel?

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM. Late check-in is available during limited hours.

What time is check-out at Big Hotel?

Check-out is at noon.

Where is Big Hotel located?

Located in the heart of Mandaue, this hotel is steps from City Time Square and 1.5 mi (2.4 km) from SM City Cebu. Mandaue City Hall and J Centre Mall are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Big Hotel Reviews

7.8

Good

8.2

Cleanliness

8.8

Location

8.2

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 69 out of 232 reviews
Rating 8 - Good. 103 out of 232 reviews
Rating 6 - Okay. 38 out of 232 reviews
Rating 4 - Poor. 11 out of 232 reviews
Rating 2 - Terrible. 11 out of 232 reviews

Reviews

Verified review

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is well located for travelers who want all ammenities every thing is close by and the restaurant has good food i would definately recommend staying here
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Dennus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, close to both appointments and the breakfast was great.
Stayed 1 night in Oct 2023
Verified review

8/10 Good

Cielito

Liked: Amenities
Friendly and courteous staff!❤️
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Donna Tan

Liked: Cleanliness, staff & service, amenities
Clean and comfortable
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Arianne Share

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel near the park mall lots of restaurants… not so far in the airport also
Stayed 1 night in Sep 2023
Verified review

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Very pleasant staff, and nice hotel. Very likely to stay again if will be going to Cebu in the future.
Stayed 4 nights in Jun 2024
Verified review

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and helpful. Son was in town at the same time and we were able to add an additional bed for about $15 a night to the room which was very helpful. Breakfast buffets was good but neg. To much bad oils in omelette preparation. Other than that a great stay in what is a little older hotel. There is a mall right across the street with stores and restaurants. Also a very good hospital in walking distance.
Stayed 4 nights in Mar 2026
Verified review

8/10 Good

stephen

Liked: Cleanliness, staff & service, property conditions & facilities

Big hotel

Hotel very good needs to have fridge and safe in room, rooms on front very noisy from main road, breakfast exalent would definitely stay again but request room at rear.
Stayed 1 night in Jan 2025
Verified review

6/10 Okay

Leonard

Disliked: Amenities
Shampoo despenser broken, no fridge or microwave, and bugs But the staff? They were very kind. I really appreciate them.
Stayed 4 nights in Jul 2025
Verified review

6/10 Okay

Eduardo

Disliked: Property conditions & facilities
Great value for location, very noisy if you sleep close to main street. Needs maintenance, basics. Paint. Better cleaning! Replacing or fixing faucets. Food delicious. Great service at front desk and food area ! Would return, just request a room away from street @
Stayed 3 nights in Sep 2023
Verified review

10/10 Excellent

Almera

Liked: Cleanliness
Great property incredible value
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Nice location
Stayed 8 nights in Jul 2025
Verified review

8/10 Good

peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location for shopping and food
Stayed 3 nights in Feb 2023
Verified review

8/10 Good

Imelda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area is accessible , walkable, and the hotel itself is ok !
Stayed 1 night in Jun 2024
Verified review

8/10 Good

Deogenes

Liked: Cleanliness, amenities, property conditions & facilities
4 star
Stayed 6 nights in Feb 2026
Verified review

10/10 Excellent

Maria Gertrude

Liked: Cleanliness, staff & service, property conditions & facilities
Great free breakfast buffet
Stayed 1 night in Jul 2023
Verified review

8/10 Good

Reynaldo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location; very close to almost everything, i.e. shopping mall, restaurants and even diy laundry service.
Stayed 2 nights in May 2023
Verified review

6/10 Okay

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Adequate for a night’s stay
Stayed 1 night in May 2024
Verified review

6/10 Okay

DEMETRIUS

Liked: Staff & service
Disliked: Cleanliness, amenities
property was in a good area.
Verified review

10/10 Excellent

Doug

Liked: Staff & service, amenities
Very nice!!
Stayed 1 night in Dec 2023
Verified review

8/10 Good

Imelda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient
Stayed 3 nights in Jun 2024
Verified review

10/10 Excellent

jose

Liked: Staff & service, property conditions & facilities
The hotel was very nice and tidy but there is a lack of cleanliness. The tables and general areas are not wiped down and disinfected. Other than that the hotel is very nice and convenient, the air conditioning could have been better. But over all it is a nice hotel and I would plan on staying there again.
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Gad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The buffet breakfast is enjoyable, especially if you’re looking to experience a typical Filipino breakfast. While the selection isn’t extensive, the dishes are flavorful and satisfying—perfect for a budget-friendly stay. The location is very convenient, with a mall just across the street offering a wide range of dining and shopping options, which adds great value to the overall experience. The staff were accommodating and pleasant throughout the stay, which made a positive impression. The room itself is quite spacious, and the air conditioning works well, keeping it comfortable. The bed is generously sized for one person and still manageable for two. There are a few areas for improvement, particularly in room cleanliness. The shower area floor can be a bit slippery, so extra care is needed. On the plus side, the water heater functions properly and provides consistent hot water. Overall, it’s a solid choice for a budget hotel, especially considering the good location, friendly staff, and comfortable amenities.
Stayed 4 nights in Apr 2026
Verified review

8/10 Good

Rocky

Liked: Cleanliness, property conditions & facilities
Check in and check out are time consuming
Stayed 2 nights in Sep 2023
Verified review

6/10 Okay

Chia Ching

Liked: Staff & service
Next to a noisy road, even at night
Stayed 3 nights in Jul 2024