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Sanctuary Hotel

3.5 star property
Hotel in Mandalay with 2 restaurants and free breakfast

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Photo gallery for Sanctuary Hotel

Aerial view
Property grounds
Exterior
Balcony
Balcony

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast included
  • Parking included
  • Room service
  • Housekeeping
  • Air conditioning

Room options

Available filters for rooms
Showing 5 of 5 rooms

Deluxe Twin Room

Highlights

Separate dining area
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Flat-screen TV
Ceiling fan
Premium bedding
  • 25 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, minibar, in-room safe, desk

Deluxe Double Room

Highlights

Separate dining area
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Flat-screen TV
Ceiling fan
Premium bedding
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Superior Twin Room, Private Bathroom, City View

Highlights

Separate dining area
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Flat-screen TV
Ceiling fan
Premium bedding
  • 19 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Superior Double Room, Private Bathroom, City View

Highlights

Separate dining area
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Flat-screen TV
Ceiling fan
Premium bedding
  • 17 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Flat-screen TV
Ceiling fan
Premium bedding
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Map
78th, between 36-37, Maharaungmyae Township, Mandalay, 11111

What's nearby

  • Yadanarpon Diamond Plaza - 5 min walk - 0.3 miles
  • Jade Market - 3 min drive - 1.4 miles
  • Mahamuni Buddha Temple - 3 min drive - 1.4 miles
  • Mandalay Palace - 4 min drive - 2.6 miles
  • Kuthodaw Pagoda - 7 min drive - 4.0 miles

Getting around

  • Mandalay Central Railway Station - 13 min walk
  • Mandalay (MDL-Mandalay Intl.) - 44 min drive

Restaurants

  • ‪Karaweik Cafe - ‬8 min walk
  • ‪Nova Coffee - ‬5 min walk
  • ‪Shwe Muse Shan Noodle - ‬16 min walk
  • ‪Shwe Pyi Moe Cafe - ‬13 min walk
  • ‪Mandalay Restaurant - ‬2 min walk

About this property

Sanctuary Hotel

Hotel in the city center
You can look forward to a free breakfast buffet, a rooftop terrace, and a coffee shop/cafe at Sanctuary Hotel. At the two on-site restaurants, enjoy breakfast, lunch, dinner, and local and international cuisine. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
You'll also enjoy perks such as:
  • Free self parking
  • A roundtrip airport shuttle (surcharge), tour/ticket assistance, and a gift shop
  • A porter/bellhop, a banquet hall, and a 24-hour front desk
Room features
All guestrooms at Sanctuary Hotel include comforts such as fireplaces and premium bedding, as well as thoughtful touches like air conditioning and separate dining areas.
Extra amenities include:
  • Bathrooms with rainfall showers and free toiletries
  • Flat-screen TVs with satellite channels
  • Separate dining areas, electric kettles, and ceiling fans

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • TV in common areas

Family friendly

  • Free babysitting
  • Laundry facilities
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Separate dining area

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Fireplace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 15 per vehicle

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

Property is also known as

Sanctuary Hotel Mandalay
Sanctuary Mandalay
Sanctuary Hotel Hotel
Sanctuary Hotel Mandalay
Sanctuary Hotel Hotel Mandalay

Frequently asked questions

Is Sanctuary Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Sanctuary Hotel?

Self parking is free at this property.

What time is check-in at Sanctuary Hotel?

Check-in start time: 2 PM; Check-in end time: midnight.

What time is check-out at Sanctuary Hotel?

Check-out is at noon.

Does Sanctuary Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 15 per vehicle applies.

Where is Sanctuary Hotel located?

Located in the heart of Mandalay, this hotel is within 1 mi (2 km) of Yadanarpon Diamond Plaza, Jade Market, and Mandalay religious sites. Sanda Muni Paya and Setkyathiha Paya are also within 2 mi (3 km). Mandalay Central Railway Station is 13 minutes by foot.

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Sanctuary Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 25 out of 45 reviews
Rating 8 - Good. 11 out of 45 reviews
Rating 6 - Okay. 6 out of 45 reviews
Rating 4 - Poor. 1 out of 45 reviews
Rating 2 - Terrible. 2 out of 45 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Stay

Good locations, close to famous gold leaf workshops, close walk to the train station. Hotel is very new rooms in good condition, cool roof top bar with puppet show. Good food.
Stayed 2 nights in Mar 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
中心部からやや離れていますが、三輪タクシーが往来するので気になりませんでした。設備は清潔で、お湯も十分な量が出ます。観光の道順や車の手配など、スタッフの方々に大変良くしていただきました。
Stayed 1 night in Jan 2020

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We didn’t stay as condition unacceptable. Smelly room, dirty towels, gaps around window, very noisy.
Stayed 3 nights in Dec 2019

10/10 Excellent

Mini, Florida

Liked: Cleanliness, staff & service, property conditions & facilities
Very accommodating staff and nice clean rooms. Location is not close to main attractions but not far either.
Stayed 1 night in Nov 2019

10/10 Excellent

M C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Central for visiting most sites. Near to Station.

Loved this hotel. Easy to get to from the airport and a great welcome from the reception staff. Arrived slightly early so room was not ready for occupation. Supplied with cold fruit juice while we waited. Room was spacious clean with a great bathroom and real comfy bed. Housekeeping is superb clean towels everyday bed made up and room made spotless. The breakfast and staff in restaurant were terrific. Thoroughly enjoyed our stay here. Highly recommended.
Stayed 5 nights in Nov 2019

10/10 Excellent

CasandraG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel. Staff is really friendly and helpful. Good location. Drinks and food are a little expensive, priced in US dollars, but breakfast is included and it's really good!
Stayed 2 nights in Nov 2019

2/10 Terrible

Lukshmi

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Advise not to stay here

No hot water, the air conditioning can't be turned on until some time after you come in and turns off sporadically, and the staff aren't trustworthy. Also as the other reviews say it's quite loud. Linens don't appear clean. Bathroom not as in the pictures but more like a wet room, no water pressure maybe because there's no hot water and nowhere to put anything. More like a 1* hotel.
Stayed 1 night in Oct 2019

10/10 Excellent

Tany, Japan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Security was always at entrance and it was enough safe to stay. Staffs were friendly and helped me a lot.
Stayed 2 nights in Sep 2019

10/10 Excellent

alejandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

perfecto para estancia en Mandalay

Perfecto para la estancia en Mandalay. Buenas vistas desayuno muy bueno tipo buffet. Estupendo. Ninguna queja.
Stayed 3 nights in Sep 2019

6/10 Okay

HIROYUKI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2019

6/10 Okay

Verified traveler

Liked: Cleanliness

Nearby noise can cause insomnia

People who like to sleep quietly and comfortably, it is best not to come to this hotel.
Stayed 15 nights in Aug 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
値段に対しては凄くいいと思います。部屋の設備が思ったよりずっと良かった(古くなくて綺麗、シャワーカーテンもあったし、朝食の場所、内容も良かった).
Stayed 3 nights in Aug 2019

10/10 Excellent

Mikko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A really nice stay!

A really nice hotel with everything you need! Recommended! :) Thank you!
Stayed 1 night in Jun 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Room was nice. Bathroom was very well stocked with items Sochi as a shaver and sewing kit. Fridge was roomy and bed was comfortable. However, ‘complimentary’ items such as the mini bar could cost as much as 2500 Kt depending on what you drank.
Stayed 2 nights in Jun 2019

6/10 Okay

Verified traveler

Liked: Property conditions & facilities
Stayed 1 night in Jun 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good option for Mandalay

Great service, nice and clean rooms. I did not like the fact there is a metal layer in front of windows. Could have a better breakfast.
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Whenever I come to Mandalay I stay here. Perfect place. Clean room ,kind staff, good food.
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveler

Stayed 2 nights in May 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small clean a d convenient, but on a main road so a little noisey
Stayed 1 night in Apr 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Close to town,but a bit noisey,plus it was the water festival
Stayed 1 night in Apr 2019

10/10 Excellent

Hélène

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

8/10 Good

Chang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service

So so

I was transferred to your hotel not caude of my will, and the one I booked suppose to have the bathtub. In Sanctuary I did not find it. Plus the room smell was horrible, dont know where it comes from, but the sheets and towels were clean
Stayed 1 night in Mar 2019

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities
スタッフの対応が他のミャンマーのホテルに比べ、 とても良かったです。 部屋、設備共に問題なく、日本のビジネスホテルの様な印象でした。
Stayed 2 nights in Feb 2019

8/10 Good

HIROMU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

総合的に良いホテルだと思います。

とてもキレイなホテルで、立地も悪くないと思います。 郊外の観光に利用するタクシーやリクシャー等も手配もスムーズに行って頂けましたし、金額的には特段に安くはないと思いますが、ビュッフェ式の朝食も美味しかったですし、このサービスなら納得できるかなぁ…という感想を持ちました。
Stayed 2 nights in Jan 2019