Ratings based on 992 Verified Reviews
3.4 Room cleanliness
3.7 Service & staff
3.4 Room comfort
3.2 Hotel condition
AARP Travel Center Verified Reviews
by A verified traveler
Posted Jan 20, 2024 on Expedia
Unkept, dirty and gross… and staff didn’t seem to care. Unknown white and yellow stuff on the bedding, smelled of old cigarettes and pets, pillows where a bags of chunked up foam not an actual pillow, all sorts of unknown substances on the bench, bathroom was soiled with mildew and hair in the drain. Places was banged up all over and not just I’m an old building stuff but zero up keep and maintenance stuff. (Left immediately with a refusal to refund “our policy” and immediately locked my “security deposit” credit card because they seemed sketchy!)
Comment from Hotel Management
Jan 22, 2024 by jess, Hotel Management
Thank you for your feedback. We are actually under renovations at the moment, if you were unhappy with your room all you had to do was go down and tell the front desk, we would have been more than happy to move your room.
by A verified traveler
Posted Jan 17, 2024 on Expedia
Clean enough but just a very run down place. Lots of people “living” there, staff didn’t care about anything. I wouldn’t stay again.
Comment from Hotel Management
Jan 22, 2024 by jess, Hotel Management
Thank you for staying with us, we appreciate the feedback. Staff does care about what is going on, at the moment we are very short staffed and have a few people who are still learning and training.
by A verified traveler
Posted Jan 15, 2024 on Expedia
Nice
Comment from Hotel Management
Jan 15, 2024 by jess, Hotel Management
Thank you for staying with us, we appreciate the feedback
by A verified traveler
Terrible Otel Stay Away
Posted Dec 30, 2023 on HotelsEvery spot in this place smell terrible
Blankets, towels, carpet, sheet terrible dirty .
Breakfast disgusting.
Comment from Hotel Management
Jan 5, 2024 by jess, Hotel Management
Thank you for staying with us, we appreciate the feedback and will be looking into these issues with housekeeping
by A verified traveler
Worst service ever
Posted Dec 29, 2023 on HotelsComment from Hotel Management
Jan 5, 2024 by jess, Hotel Management
Thank you for staying with us, we appreciate the feedback
by A verified traveler
Posted Dec 17, 2023 on Hotels
Comment from Hotel Management
Dec 18, 2023 by jess, Hotel Management
Thank you for staying with us, we appreciate the feedback
by A verified traveler
Posted Dec 14, 2023 on Expedia
Comment from Hotel Management
Dec 18, 2023 by jess, Hotel Management
Thank you for staying with us, we appreciate the feedback
by A verified traveler
Posted Dec 14, 2023 on Expedia
Comment from Hotel Management
Feb 7, 2024 by JESS, Hotel Management
Thank you for staying with us, we appreciate the feedback
by A verified traveler
Posted Dec 12, 2023 on Expedia
Comment from Hotel Management
Jan 17, 2024 by jess, Hotel Management
Thank you for staying with us, we appreciate the feedback.
by A verified traveler
Posted Dec 12, 2023 on Expedia
Comment from Hotel Management
Jan 17, 2024 by jess, Hotel Management
Thank you for staying with us, we appreciate the feedback