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AC Hotel by Marriott Manchester City Centre

Property class: 4

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Photo gallery for AC Hotel by Marriott Manchester City Centre

The exterior of the AC Hotel Manchester City Centre with a glass entrance and a revolving door. - AC Hotel by Marriott Manchester City Centre (Manchester)
A modern kitchen with a central island, bar stools, and pendant lighting. - AC Hotel by Marriott Manchester City Centre (Manchester)
A modern hotel room with a large bed, bedside tables, a desk, and a wardrobe. - AC Hotel by Marriott Manchester City Centre (Manchester)
A modern library with bookshelves, a table with chairs, and a framed artwork on the wall. - AC Hotel by Marriott Manchester City Centre (Manchester)
A modern reception area with three reception desks, each with a flat-screen monitor and a small decorative item on top. - AC Hotel by Marriott Manchester City Centre (Manchester)
Located close to Manchester Arndale and AO Arena, AC Hotel by Marriott Manchester City Centre provides a grocery/convenience store, a library, and dry cleaning/laundry services. Free in-room WiFi is available to all guests, along with a bar and a 24-hour gym.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Business services

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Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Room, 1 Queen Bed

A modern hotel room with a large bed, bedside tables, a desk, and a wardrobe.

Standard Room, 1 Queen Bed

8.6 out of 10
Excellent
(22 reviews)
  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 King Bed

A hotel room with a large bed, a desk, a chair, and a TV.

Superior Room, 1 King Bed

  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 1 Queen Bed with Sofa bed

Room

Family Room, 1 Queen Bed with Sofa bed

7.6 out of 10
Good
(5 reviews)
  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

About the neighborhood

Located in New Cross, a neighborhood in Manchester, AC Hotel by Marriott Manchester City Centre is near a metro station. Royal Exchange Theatre and Manchester Art Gallery are cultural highlights, and travelers looking to shop may want to visit Manchester Arndale. Looking to enjoy an event or a game? See what's going on at AO Arena or Old Trafford. Visit our Manchester travel guide
Map
15 Mason Street, Manchester, England, M4 5FT

What's nearby

  • The Manchester Arndale shopping center entrance with people walking and a cyclist.
    Manchester Arndale
    9 min walk - 0.5 miles
  • A historic church with a tall clock tower, surrounded by modern buildings and a traditional half-timbered house.
    Manchester Cathedral
    9 min walk - 0.5 miles
  • A city square with a fountain, a tall blue structure, and historic buildings.
    Piccadilly Gardens
    9 min walk - 0.5 miles
  • The Manchester Arena entrance with glass doors and signage.
    AO Arena
    9 min walk - 0.5 miles
  • A brightly lit restaurant named 'revolution' with outdoor seating and a canal below.
    Deansgate
    10 min walk - 0.6 miles

Getting around

  • Shudehill Station
    5 min walk
  • Manchester Victoria Station
    9 min walk
  • Manchester Airport (MAN)
    23 min drive

Restaurants

  • Cafe North
    3 min walk
  • The Koffee Pot
    4 min walk
  • Terrace
    4 min walk
  • The Angel Pub
    2 min walk
  • Bar Fringe
    3 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (GBP 12 per day); discounts available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: GBP 16 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • AC Bistro
  • AC Lounge

Things to do

  • 24-hour gym
  • Library

Family friendly

  • Crib (surcharge)
  • Grocery/convenience store
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 1,076 square feet of conference space
  • 2 meeting rooms
  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 9 floors
  • Banquet hall
  • Comprehensive food waste policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Non-plastic coffee stirrers available
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available
Cribs are available on request at the property

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: GBP 1.20 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately GBP 16 per person
  • Nearby parking fee: GBP 12 per day (16 ft away)
  • Cribs (infant beds) are available for an additional fee
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Is AC Hotel by Marriott Manchester City Centre pet-friendly?

No, only service animals are welcome at the property.

What time is check-in at AC Hotel by Marriott Manchester City Centre?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at AC Hotel by Marriott Manchester City Centre?

Check-out is at noon.

Where is AC Hotel by Marriott Manchester City Centre located?

Located in New Cross, this hotel is within a 15-minute walk of Manchester Arndale, AO Arena, and Royal Exchange Theatre. Manchester Art Gallery and Manchester Opera House are also within 1 mi (2 km). Shudehill Station is only a 5-minute walk and Market Street Station is 9 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

AC Hotel by Marriott Manchester City Centre Reviews

8.6

Excellent

9.0

Cleanliness

8.0

Location

8.8

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 524 out of 1000 reviews
Rating 8 - Good. 291 out of 1000 reviews
Rating 6 - Okay. 94 out of 1000 reviews
Rating 4 - Poor. 45 out of 1000 reviews
Rating 2 - Terrible. 46 out of 1000 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good service from staff
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean hotel and comfy bed
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Liked: Staff & service
The location and staff were great. However our room had issues with cooling system, which made the room stale and uncomfortable. Staff downplayed our concerns and we had to open windows to improve room comfort. The outside noise was very noticeable due to this. The room also had a stale smoke smell from past occupants, which again Hotel downplayed and did nothing to address. Overall very disappointing from a usually reputable hotel chain. I would not rebook this location again.
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay for our daughter graduation, we arrived earlier and asked to leave our bags, the receptionist lady checked us in immediately in better room. Thank you so much! We were able to get ready on time for the graduation and we all had lovely day! Great customer service, staff are always nice, also bar staff, my partner loves your draft beers.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Clean room, nice bathroom, very friendly staff.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing space, great staff and good communication
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff, clean room, parking was full but was able to park across the street in a pay carpark which wasnt too expensive.
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was great food was also great aswell and a good price my room was clean and comfortable
Stayed 1 night in Dec 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solid basic hotel. Decent breakfast
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was only there for one night and didnt have breakfast but everything else was great. Clean and comfortable with friendly staff.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel - nice staff
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff , clean
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great to get early check in . Nice breakfast
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Very comfortable hotel - great bar and excellent chicken caesar salad ! Very hospitable team with great service
Stayed 2 nights in Jun 2024
Verified review

10/10 Excellent

Liked: Amenities
It was very neat and clean before arrival and the staff gave great customer service!
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous hotel in a great location. Check-in swift and we received a complimentary upgrade!
Stayed 2 nights in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Everything perfect

The hotel is a minute away from the Northern Quarter with all its bars and restaurants. The hotel is very stylish and must be brand new. The rooms are great too. Lastly the reception staff were so helpful 10/10. Will definitely stay here again.
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was clean and neatly designed. The food was lovely, and we were offered for food to made fresh when asking about allergies. The service in the restaurant for breakfast was excellent. One point to make, was that we were not open at 5 O’clock in the morning to the fire alarm going off.
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Great Hotel in great location

Nice, spotlessly clean hotel with friendly staff. Great location in the Northern Quarter with plenty of bars and eateries. Hotel bar also nice. Only marked down 1 star as bed was a bit hard.
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend the check in was straight forward car park straight across the road very cheap for 24h. The staff was very polite and helpful the train station and tram stop 5 mins walk down the road 2 mins walk from the Arndale centre will definitely use this hotel again ⭐️⭐️⭐️⭐️⭐️⭐️
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always stay at this hotel and never disappointed. A short walk to the heart of Manchester. Breakfast very good!
Stayed 2 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room, service, and facilities were all great, and the price was very reasonable. It was only one night but was exactly what I needed and I would definitely come back again.
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff friendly, professional and helpful. Hotels location was good only a short walk from the city centre. The room was clean, comfortable had everything you need including a fridge and safe. Would stay again.
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was nice and clean. Staff were courteous and friendly and food was ok. Kitchen closing at 9pm is a downer but nice bar as well
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely room
Stayed 1 night in Jul 2024