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Mercure Manaus Hotel

3.5 star property
Suburban Manaus hotel connected to a shopping center, a quick walk to Manauara Shopping

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Photo gallery for Mercure Manaus Hotel

Sports facility
Minibar, in-room safe, desk, blackout drapes
Exterior
Exterior
Minibar, in-room safe, desk, blackout drapes

Reviews

7.8 out of 10
Good

Popular amenities

  • Hot Tub
  • Kitchen
  • Bar
  • Pool
  • Parking available
  • Breakfast available

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Superior Room, 1 Double Bed

Superior Room, 1 Double Bed | Minibar, in-room safe, desk, blackout drapes

Superior Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Kitchenette
Mini-fridge
LCD TV
Clothes dryer
Blackout drapes/curtains
Private bathroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room, 2 Twin Beds

Superior Room, 2 Twin Beds | Minibar, in-room safe, desk, blackout drapes

Superior Room, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
Kitchenette
Mini-fridge
LCD TV
Clothes dryer
Blackout drapes/curtains
Private bathroom
  • Sleeps 3
  • 2 Twin Beds

Privilege, Room, 1 Double Bed, Accessible

Highlights

Soundproofed
Air conditioning
Kitchenette
Mini-fridge
LCD TV
Clothes dryer
Blackout drapes/curtains
Private bathroom
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Map
Avenida Mário Ypiranga Monteiro, 1000, Adrianópolis, Manaus, AM, 69057-000

What's nearby

  • Manauara Shopping - 6 min walk - 0.4 miles
  • Amazonas Shopping - 4 min drive - 2.3 miles
  • Teatro Amazonas - 4 min drive - 2.1 miles
  • Amazon Arena - 5 min drive - 2.7 miles
  • Port of Manaus - 5 min drive - 2.9 miles

Getting around

  • Manaus (MAO-Eduardo Gomes Intl.) - 25 min drive

Restaurants

  • ‪Hon Café & Work - ‬2 min walk
  • ‪Café da Manhã - Quality Hotel Manaus | Atlantica Hotels - ‬1 min walk
  • ‪La Vaca Negra - ‬4 min walk
  • ‪Restaurante Terra & Mar - ‬1 min walk
  • ‪Choupana Restaurante - ‬4 min walk

About this property

Mercure Manaus Hotel

Hotel near Manauara Shopping
Located close to Hospital 28 de Agosto and Amazonas Shopping, Mercure Manaus Hotel provides a terrace, a garden, and dry cleaning/laundry services. For some rest and relaxation, visit the sauna or the steam room. In addition to a bar and a gym, guests can connect to free in-room WiFi.
Other perks include:
  • An outdoor pool with sun loungers
  • Buffet breakfast (surcharge), valet parking (surcharge), and a porter/bellhop
  • A 24-hour front desk, meeting rooms, and a water dispenser
  • Luggage storage, a front-desk safe, and a vegetable garden
Room features
All 91 rooms feature comforts such as 24-hour room service and air conditioning, as well as perks like free WiFi and safes.
Extra amenities include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and showers
  • 32-inch LCD TVs with cable channels
  • Kitchenettes, mini fridges, and microwaves

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (BRL 30 per day)

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; BRL 70 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Hot tub
  • Outdoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • In-room kitchenette
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 721 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 12 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2004
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Cookware, dishware, and utensils
  • Electric kettle
  • Kitchenette
  • Microwave
  • Mini-fridge
  • Minibar
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Dryer
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:30 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately BRL 70 per person
  • Valet parking fee: BRL 30 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

There is no hot water on site
Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Only registered guests are allowed in the guestrooms

Property is also known as

Mercure Hotel Manaus
Mercure Manaus
Mercure Manaus Hotel
Mercure Manaus Hotel Hotel
Hotel Mercure Manaus AM, Brazil
Mercure Manaus Hotel Manaus
Mercure Manaus Hotel Hotel Manaus

Frequently asked questions

Does Mercure Manaus Hotel have a pool?

Yes, this property has an outdoor pool.

Is Mercure Manaus Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Mercure Manaus Hotel?

Valet parking is available for BRL 30 per day.

What time is check-in at Mercure Manaus Hotel?

Check-in start time: 2:00 PM; Check-in end time: 5:30 AM. Late check-in is available during limited hours.

What time is check-out at Mercure Manaus Hotel?

Check-out is at noon.

Where is Mercure Manaus Hotel located?

Located in Adrianopolis, this hotel is within a 10-minute walk of Hospital 28 de Agosto and Manauara Shopping. Amazonas Shopping and Mindu Municipal Park are also within 3 mi (5 km).

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Mercure Manaus Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 73 out of 222 reviews
Rating 8 - Good. 86 out of 222 reviews
Rating 6 - Okay. 35 out of 222 reviews
Rating 4 - Poor. 17 out of 222 reviews
Rating 2 - Terrible. 11 out of 222 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10

Excellent hotel
Stayed 10 nights in Apr 2024

8/10

Location, price, big room and big bed, good service. All what you want in a hotel.
Stayed 2 nights in Jan 2023

4/10

They tried to charge me for having a guest, a schoolar friend, that came to chat within the hotel dependencies . It was said that I could only have my friend for one hour. Horrorizes were felt, totally unpleasant, it is not a “real” Mercure. The staff are hostile. Not getting back while on Manaus.
Stayed 3 nights in Apr 2025

8/10

This property had great rooms, large and lovely good size bed. Also the curtains were total blockout. Buffet breakfast was very good. Staff service was good, but not much english speaking staff, but friendly all the same. Would recommend.
Stayed 3 nights in Apr 2024

10/10

It would be better if the check in was faster!
Stayed 2 nights in Jul 2023

10/10

Stayed 3 nights in Jan 2025

10/10

Stayed 3 nights in Dec 2024

6/10

Stayed 3 nights in Sep 2024

8/10

Stayed 4 nights in Dec 2024

10/10

Stayed 1 night in Dec 2024

4/10

Hotel precisa de uma reforma pois tudo é velho elevador, banheiro,corredor...
Stayed 1 night in Oct 2024

8/10

The property is well located to the shopping center, dinners were good. Breakfast is available with a good number of options.
Stayed 3 nights in Oct 2024

10/10

Stayed 1 night in Oct 2024

2/10

Stayed 7 nights in Oct 2024

8/10

Stayed 2 nights in Aug 2024

8/10

Stayed 2 nights in Aug 2024

10/10

Otimo hotel
Stayed 2 nights in Jul 2024

8/10

Hotel bem localizado, quartos bem espaçosos, café da manhã bem completo. Os quartos e o hotel em si já dá sinais de precisar de uma reforma, mas voltaria tranquilamente.
Stayed 3 nights in Jun 2024

8/10

Stayed 2 nights in Jul 2024

10/10

Stayed 2 nights in Jun 2024

10/10

Stayed 1 night in May 2024

8/10

Stayed 2 nights in Apr 2024

6/10

Hotel tá mal cuidado, cortinas furadas, café da manhã péssimo, sem opções, a única coisa boa foi a hospitalidade e educação dos funcionários, por sinal excepcional !
Stayed 4 nights in May 2024

10/10

Stayed 1 night in Apr 2024

4/10

Quero expressar nossa insatisfação com a hospedagem no Hotel Mercure Manaus durante o período de 11 a 15/05/2024. Durante a estadia, enfrentamos problemas significativos que afetaram negativamente nossa experiência. No primeiro dia, o Sr. Erasmo Vieira, hospedado no apartamento 801, não teve acesso à água quente. Este inconveniente persistiu até o dia 14/05, quando fui transferido para o apartamento 505, que felizmente tinha água quente disponível. No apartamento 505 o problema foi o barulho do aparelho de ar condicionado. O Sr. Marcos Knosel ficou 3 dias sem água quente, sendo transferido para o apartamento 106 no dia 13/05. Essa falta de água quente tornou extremamente difícil para nós tomar banho, tanto pela manhã quanto à noite, o que é essencial para nossas rotinas diárias, especialmente considerando a natureza do nosso trabalho. Como palestrante e diretor, é imperativo que mantenhamos uma aparência profissional e bem cuidada em todas as circunstâncias. Escolhemos o Hotel Mercure Manaus principalmente pela sua localização conveniente em relação ao nosso escritório de trabalho e esperávamos uma estadia confortável e sem problemas. Dada a inconveniência enfrentada durante nossa estadia, solicitamos gentilmente uma compensação adequada pela rede Accor, seja na forma de desconto em futuras reservas ou outra forma de compensação que julguem apropriada.
Stayed 4 nights in Mar 2024