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Mansión de Chocolate

3.0 star property
Travelers indulge in rejuvenating spa treatments before browsing the on-site shops, then gather with family by the rooftop pool under clear blue skies

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Photo gallery for Mansión de Chocolate

Outdoor pool - Mansión de Chocolate (Granada)
Property grounds - Mansión de Chocolate (Granada)
Interior - Mansión de Chocolate (Granada)
Outdoor pool - Mansión de Chocolate (Granada)
Check-in/check-out kiosk - Mansión de Chocolate (Granada)
Mansión de Chocolate in the city center offers a perfect retreat. Guests enjoy sports massages or aromatherapy at Choco Spa, shop on-site, or relax poolside. The family-friendly hotel provides free in-room WiFi, express check-in, and helpful porter service.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Economy Room

Economy Room | Individually decorated, blackout drapes, free WiFi, bed sheets

Economy Room

  • Garden view
  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Triple Room

Deluxe Triple Room | Individually decorated, blackout drapes, free WiFi, bed sheets

Deluxe Triple Room

  • Mountain view
  • 45 sq m
  • Sleeps 5
  • 1 King Bed and 1 Twin Bed

View all photos for Deluxe Room

Deluxe Room | Individually decorated, blackout drapes, free WiFi, bed sheets

Deluxe Room

  • City view
  • 40 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Basic Shared Dormitory, Mixed Dorm

Individually decorated, blackout drapes, free WiFi, bed sheets

Basic Shared Dormitory, Mixed Dorm

  • 45 sq m
  • Sleeps 6
  • 6 Twin Beds

View all photos for Deluxe Apartment, 1 King Bed

Deluxe Apartment, 1 King Bed | Individually decorated, blackout drapes, free WiFi, bed sheets

Deluxe Apartment, 1 King Bed

  • City view
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Located in Granada, Mansión de Chocolate is in the city center and near the airport. Antigüa Estación del Ferrocarril and Old Train Station are cultural highlights, and travelers looking to shop may want to visit Calle la Calzada and Masaya Old Market. Water skiing and sailing offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails and ecotours nearby. Visit our Granada travel guide
Map
Calle Atravesada, across from Bancentro, Granada

What's nearby

  • Granada Cathedral showing a church or cathedral, a city and heritage architecture
    Granada Cathedral
    2 min walk - 0.1 miles
  • Calle La Calzada and Cathedral de Granada, Granada, Nicaragua
    Calle la Calzada
    3 min walk - 0.2 miles
  • Parque Central
    2 min walk - 0.1 miles
  • Mansion de Chocolate Museum
    3 min walk - 0.2 miles
  • Casa de Los Tres Mundos
    3 min walk - 0.2 miles

Getting around

  • Augusto C. Sandino Intl. Airport (MGA)
    65 min drive

Restaurants

  • The Hot Dogs Connection
    2 min walk
  • cafe de arte
    5 min walk
  • Granada’s Grill
    3 min walk
  • Eco
    3 min walk
  • Lucy's Café
    2 min walk

About this property

Mansión de Chocolate

Family-friendly hotel in the city center
Take advantage of a poolside bar, a rooftop terrace, and shopping on site at Mansión de Chocolate. Treat yourself to reflexology, a deep-tissue massage, or aromatherapy at Choco Spa, the onsite spa. Stay connected with free in-room WiFi, and guests can find other amenities such as a coffee shop/cafe and a garden.
Other perks at this hotel include:
  • An outdoor pool
  • Free self parking
  • A roundtrip airport shuttle (surcharge), express check-out, and express check-in
  • A 24-hour front desk, wedding services, and a porter/bellhop
Room features
All guestrooms are individually decorated, and include amenities such as free WiFi.
More amenities include:
  • Bathrooms with rainfall showers
  • TVs with cable channels

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) on request
  • Area shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Choco Museo

Things to do

  • Full-service spa
  • Outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Free babysitting
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Lockers

Guest services

  • Concierge services
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Garden
  • Rooftop terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Sports massages

Accessibility

  • No elevator

More

  • 2 buildings
  • 2 floors
  • Built in 1865
  • Colonial architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

More

  • Access via exterior corridors
  • Individual decor

Policies

Check-in

Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the ferry terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay free

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Airport shuttle fee: NIO 1080.00 per vehicle (one way)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Granada Hotel Spa
Granada Spa
Granada Spa Hotel
Hotel Granada Spa
Hotel Spa Granada
Spa Granada
Spa Hotel Granada
Mansión Chocolate Hotel Granada
Mansión Chocolate Hotel
Mansión Chocolate Granada
Mansión Chocolate
Mansión de Chocolate Hotel
Mansión de Chocolate Granada
Mansión de Chocolate Hotel Granada

Frequently asked questions

Does Mansión de Chocolate have a pool?

Yes, this property has an outdoor pool.

Is Mansión de Chocolate pet-friendly?

Yes, pets are allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Mansión de Chocolate?

Check-in end time: anytime.

What time is check-out at Mansión de Chocolate?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Mansión de Chocolate provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of NIO 1080.00 per vehicle applies.

Where is Mansión de Chocolate located?

This family-friendly Granada hotel is located near the airport, steps from Mansion de Chocolate Museum, Granada Cathedral, and Parque Central. Calle la Calzada and Casa de Los Tres Mundos are also within 5 minutes.

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Reviews

Mansión de Chocolate Reviews

8.0

Very Good

8.2

Cleanliness

8.8

Location

8.6

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 49 out of 126 reviews
Rating 8 - Good. 45 out of 126 reviews
Rating 6 - Okay. 19 out of 126 reviews
Rating 4 - Poor. 8 out of 126 reviews
Rating 2 - Terrible. 5 out of 126 reviews

Reviews

Verified

10/10 Excellent

Verified traveler

La casa es espectacular, colonial, súper grande y muy bien decorada
Stayed 1 night in Jan 2020
Verified

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Pool area poir maintain, bedroom shower poor conditions, air conditioner not working correctly, tv did not function. Etc, etc, etc
Stayed 1 night in Jul 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La estadía es muy buena estamos muy contentos, y recomendamos este hotel a nuestros amistades.
Stayed 5 nights in Jun 2019
Verified

8/10 Good

Verified traveler

Liked: Staff & service
I love Granada, the pool is beautiful, room was Dak and very noisy as it backed up to the pool and we could hear late night swimmers enjoying themselves as well as an early mornin kids swimming lesson.
Stayed 1 night in Jan 2019
Verified

10/10 Excellent

Wilbur’s

Liked: Cleanliness, staff & service, amenities
Amazing place to rest,pool,spa, just to take a day off from party, and exploring granada. Safe parking, security all night, lovely place! Make sure you say hi to the little dog Shih Zu been living there for 10 yrs. see the chocolate show very interesting if you are learning a new cultures.
Stayed 1 night in Jan 2019
Verified

8/10 Good

Mike

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 2 weeks.great breakfast included.close to everything.all the chairs were wood or metal.not comfortable saw one cushion chair.small tv in room.staff outstanding
Stayed 14 nights in Nov 2018
Verified

10/10 Excellent

D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

lots of charm

Tony was the greatest he went out of his way to help we do not speak Spanish Tony had lived in the USA so his English was really good the room was nice comfortable bed , floor could have been cleaner we enjoyed the Chocolate factory tour great breakfast I would stay here again
Stayed 2 nights in Feb 2018
Verified

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My favourite hotel in the world.

I came back to Granada, Nicaragua for a second time, from Canada, just to come here. Words, and even photos, cannot fully capture how unique and charming this place is. I recommend getting the best room there you can, everything about it is special. You will feel like you have stepped back in time. Everything about this place is pure magic!!
Stayed 2 nights in Feb 2018
Verified

6/10 Okay

kathy

Liked: Cleanliness, staff & service, room comfort

Live the spa treatment

Although the room was a bit small and we ended up with 2 single beds instead of a queen it was sufficient for the amount of time spent in the room .. hotel needs a few Reno’s but is charming . We took full advantage of the spa . Stayed 5 days and had a treatment everyday ! Really good prices when you stay
Stayed 5 nights in Feb 2018
Verified

8/10 Good

bob

Liked: Cleanliness, staff & service

Old hotel with lots history had a very pleasant

Pool and staff we great patio around pool could use a up grade
Stayed 2 nights in Feb 2018
Verified

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buena eleccion

El hotel es muy muy grande, siempre está lleno de movimiento por todos los servicios que ofrecen. Por la noche es muy tranquilo y silencioso. Muy céntrico, personal muy amable y atento.
Stayed 5 nights in Jan 2018
Verified

8/10 Good

Adriana

Liked: Cleanliness, property conditions & facilities

Relax and quiet

Nice hotel and clean. Nice pool and good breakfast
Stayed 4 nights in Oct 2017
Verified

10/10 Excellent

Karen

Liked: Staff & service, property conditions & facilities

Good

It was great. The staff were awesome and the location was great too. The headboard of the bed was a bit dirty and they only gave us a thin sheet to sleep with.
Stayed 1 night in Aug 2017
Verified

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities

Wonderful staff

Very nice staff. Quick check in. As we had to leave early the next morning, the kitchen staff were very good with cooking our omelettes and waffle. The only complain was the air conditioner as it was not cool enough.
Verified

6/10 Okay

Jecafer

Disliked: Cleanliness, property conditions & facilities

Good Location and Breakfast

The good thing about this hotel is the location and the breakfast it was delicious. The hotel need to be cleaner on the common areas. Specially by the pool, the ducks should not be allowed on the pool. The SPA should be close,the therapist do not know what are they doing. my sport massage injured my back and now I am on a special treatment with my doctor back home. The whole SPA was dirty need deep clean. My room was OK but the bathroom need cleaning too, our bathroom had black mold.
Verified

4/10 Poor

Bran

Liked: Staff & service
Disliked: Cleanliness, room comfort

I think price is not fear compare you get

Bed is not as good as we hope, springs are on top of mattress, there are humidity into bathroom.
Verified

8/10 Good

Les

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cool vintage

A Funky creative hotel with local history and art deco style furnishings.
Verified

8/10 Good

Anna & Paul

Liked: Staff & service, room comfort

Nice old charm hotel in center of town

Granada invites for nice evening strolls. Somehow the hotel feels like home away from home. Staff is very friendly and accommodating.
Verified

8/10 Good

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel near the center of the coty

This was a really cute boutique like hotel that was perfect for my visit to Granada. The inside courtyards were so wonderful with the blends of colonial architecture and modern artwork and these funky chairs. I loved walking around. The pool was refreshing, with some broken tiles on its floor, but that didn't take anything away from my enjoyment. They give you a delicious breakfast each morning that you can enjoy in the courtyard next to beautiful plants.
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Could not stay for swerve gas

Sewer gas and filthy. Do not go to this hotel. Soiled bed spread, grime in shower, toilet dirty.
Verified

10/10 Excellent

fenella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic, the staff was amazing.

Everything was really close to walk to. There is plenty of restaurants, shopping, coffee shops and markets near by. The hotel offers a buffet breakfast and a really cool chocolate store and drink bar. The pool area is large and has an outdoor bar. The staff is amazing and will help with all of your needs. Tony is fantastic. Very helpful and knows all the best places to shop and eat. He should be the manager!!
Verified

10/10 Excellent

Lewis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Situated right in the heart of old town
Verified

2/10 Terrible

D

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointing Hotel

Extremely disappointed with our stay there. RUDE and unhelpful staff. Air conditioning did to work and there was no ceiling fan to help with cooling situation. There is not a phone in the room to call reception. There were No towels, No shampoo nor conditioner, No shower caps, No lotion, No bath mat. When I walked downstairs to ask for these things I was not given towels to take up. I was told I had to wait and they would be brought up to us. When we did get the towels we only got two bath towels. No wash cloths nor bath mat. As for the shampoo and conditioner, I was told that all they offered was the body wash that was in an attached container to the wall (like the ones that are found in public restrooms for hand washing purposes) which had to be pumped and all you got was a tiny bit per pump. They said they did not offer lotion, nor shower caps. Terrible food in restaurant and drink selection (soft drinks and juice) was very limited. The sheets were clean. Pool was very nice but closed way to early in the evening so we did not get to enjoy it. Overall stay was very awful and so not worth the money we spent. I DO NOT RECOMMEND THIS HOTEL.
Verified

10/10 Excellent

kerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel in Granada

The hotel made our stay in Granada , it is a chocolate museum and an amazing old colonial/Spanish style building. The pool and bar are beautiful. The staff were incredibly friendly and helpful - especially tony at concierge. Massages and spa treatments are half price when staying at the hotel. There is free secure parking. It also looks like a great place to learn Spanish as everyday in the courtyard they had one on one tutoring going on. I would highly recommend
Verified

4/10 Poor

Karen

Disliked: Staff & service, room comfort

Disappointing service and treatment

When we arrived at the hotel we had booked a triple deluxe room with a city or mountain view and instead were placed in a small room with 2 single beds on the first floor for 4 people. When we asked why we were told they were booked and had no other option but would not compensate us. Only after many complaints did a room all of a sudden become available at 10pm at night that was bigger but still no view. We were never told how to get the free breakfast included and had to ask several times and be directed back and forth between the front desk and cafe to finally be given tickets for the meal. The housekeeper never came to clean our room after being out all day on Saturday. The hotel has a great location but sadly they treated us like we were an annoyance not guests. They were not helpful when we asked for explanations. When we left we asked about the inconvenience of having to move twice and not getting the room we booked and they told us they would not compensate us but we could go to the spa (we were checking out and had our bags packed when this was offered so it was basically meaningless). They were so many nice hotels at the same or less price closer to the plaza that were much friendlier and did not treat you with such disregard I would stay elsewhere.