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Four Points by Sheraton Manado

Property class: 4

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Photo gallery for Four Points by Sheraton Manado

A deck with lounge chairs and a wooden planter, overlooking a body of water with palm trees and a sunset. - Four Points by Sheraton Manado (Manado)
A corridor with a wooden floor, decorative vases, and a blue-lit ceiling. - Four Points by Sheraton Manado (Manado)
A hotel room with a large bed, a TV, a desk with a chair, and a view of the sea and mountains. - Four Points by Sheraton Manado (Manado)
A modern hotel lobby with a buffet area, seating arrangements, and a large window providing a view of the cityscape. - Four Points by Sheraton Manado (Manado)
A poolside area with lounge chairs and a view of the ocean. - Four Points by Sheraton Manado (Manado)
Located close to Manado Town Square and Mega Mall, Four Points by Sheraton Manado provides a poolside bar, a terrace, and a shopping mall on site. Treat yourself to spa services, such as a detox wrap, a body scrub, or a body treatment. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and international cuisine. Free WiFi in public areas is available to all guests, along with dry cleaning/laundry services and car rentals on site.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Suite, 1 King Bed, City View

A hotel room with a large bed, a desk, a chair, a small table, and a view of a cityscape through a window.

Suite, 1 King Bed, City View

  • City view
  • 41 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

A hotel room with a large bed, a desk, a chair, a small table, and a TV.

Room, 1 King Bed, City View

7.8 out of 10
Good
(6 reviews)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Partial Sea View

A hotel room with a large bed, a desk with a chair, a TV, and a view of a cityscape through a large window.

Room, 1 King Bed, Partial Sea View

8.0 out of 10
Very good
(2 reviews)
  • Partial sea view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Sea View

A hotel room with a large bed, a desk with a chair, a TV, and a view of the ocean.

Room, 1 King Bed, Sea View

7.0 out of 10
Good
(8 reviews)
  • Sea view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Sea View

A hotel room with two beds, a TV, a desk, and a view of a city and mountains.

Room, Sea View

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Suite, 1 King Bed, Sea View

A hotel room with a bed, a red sofa, a desk with a chair, a round table, and a view of the sea.

Suite, 1 King Bed, Sea View

7.0 out of 10
Good
(2 reviews)
  • Sea view
  • 53 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, Sea View

A hotel room with a bed, a desk, a chair, a TV, and a view of the sea.

Deluxe Suite, 1 King Bed, Sea View

  • Sea view
  • 53 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Suite, 1 King Bed, Sea View

A hotel room with a large bed, two bedside lamps, a small table, a red chair, and a decorative screen.

Premier Suite, 1 King Bed, Sea View

  • Sea view
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite, 1 King Bed, Sea View

A hotel room with a large bed, a TV mounted on the wall, a seating area with a red and white chair, and a patterned carpet.

Grand Suite, 1 King Bed, Sea View

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • 67 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed, Sea View

A hotel room with a large bed, a TV on a wooden cabinet, a desk with a lamp, and a view of the ocean through the windows.

Presidential Suite, 1 King Bed, Sea View

  • Sea view
  • 198 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Located near the beach, Four Points by Sheraton Manado is in Manado City Centre neighborhood and is connected to a shopping center. I.R Soekarno Bridge and Ban Hin Kiong are notable landmarks, and travelers looking to shop may want to visit Manado Town Square and Mega Mall. Public Museum of North Sulawesi and Kalimas Harbor are two other places to visit that come recommended. Visit our Manado travel guide
Map
Jalan Piere Tendean Boulevard, Sario, Manado, 95111

What's nearby

  • A cable-stayed bridge under construction with a crane, a boat in the foreground, and a mountainous background.
    Kalimas Harbor
    7 min drive - 1.7 miles
  • Manado Town Square
    7 min walk - 0.4 miles
  • God Bless Park
    13 min walk - 0.7 miles
  • Mega Mall
    13 min walk - 0.7 miles
  • Public Museum of North Sulawesi
    8 min drive - 1.9 miles

Getting around

  • Manado (MDC-Sam Ratulangi Intl.)
    38 min drive

Restaurants

  • Rumah Kopi Wella
    2 min walk
  • Warung Joyokusumo
    3 min walk
  • Saraba, Milu Siram, Milu Bakar & Pisang Epe
    1 min walk
  • Rumah Makan Al Hilal
    1 min walk
  • PINK's CLUB
    4 min walk

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Onsite parking available only on request
  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 10:30 AM on weekends; IDR 99,704 for adults and IDR 49,852 for children
  • 2 bars/lounges
  • 2 restaurants
  • A poolside bar
  • Couples/private dining

Restaurants on site

  • Scorta Pool Bar
  • Tao Yuan
  • The Eatery Restaurant
  • Wrapped

Things to do

  • 24-hour gym
  • Children's pool
  • Free bicycle rentals
  • Outdoor pool
  • Piano
  • Shopping mall
  • TV in common areas

Family friendly

  • Children's pool
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Wedding services

Business services

  • 23,982 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • On the bay
  • Terrace

Spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Detox wraps
  • Massage
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator (71 inch wide door)
  • Hardwood flooring in room
  • High-pile carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • Ballroom
  • Banquet hall
  • Built in 2017
  • Designated smoking areas
  • Double-glazed windows
  • No plastic coffee stirrers
  • Non-plastic coffee stirrers available
  • Reception hall
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bed sheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 43-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g., directions)
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for IDR 363000.0 per night
Free cribs are available on request at the property

Property payment types

  • American Express
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for buffet breakfast: approximately IDR 99704 for adults and IDR 49852 for children
  • Airport shuttle fee: IDR 220000 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: IDR 363000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property advises that proper swim attire is required to access the pool.
Property Registration Number 55110, 9120108850555

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Does Four Points by Sheraton Manado have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Four Points by Sheraton Manado pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Four Points by Sheraton Manado?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Four Points by Sheraton Manado?

Check-out is at noon.

Does Four Points by Sheraton Manado provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of IDR 220000 per vehicle applies.

Where is Four Points by Sheraton Manado located?

Located in Manado City Centre, this spa hotel is within a 15-minute walk of Manado Town Square and Mega Mall. Public Museum of North Sulawesi and I.R Soekarno Bridge are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Four Points by Sheraton Manado Reviews

8.6

Excellent

8.6

Cleanliness

8.8

Location

8.8

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 113 out of 222 reviews
Rating 8 - Good. 71 out of 222 reviews
Rating 6 - Okay. 21 out of 222 reviews
Rating 4 - Poor. 12 out of 222 reviews
Rating 2 - Terrible. 5 out of 222 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good room service food if you’re missing the taste of home. Right next to a large mall for all needs.
Stayed 9 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are all caring and professional. I had need of nothing.
Stayed 3 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great ocean view from our room. Terrific mall next door. Very attentive, friendly and helpful staff. Wonderful breakfast!
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, staff, and amenities
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very good, the room was spacious and the breakfast was excellent. I will definitely come back!
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel offers everything your heart desires. The staff is very attentive and friendly. The breakfast buffet is great and there's a lot of local food to taste. Terima kasih!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, spacious room, fairly good breakfast, excellent swimming pool, good gym, shops in a nearby mall. Considering very reasonable price, this hotel has great value.
View from the room.
Very spacious room with a sea view.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and responsive staff! Great food.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome hotel near the beach. Nice views from the rooms.
Stayed 6 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is well located on the seafront, with a lovely ocean view and direct access to a large mall, with good shopping and food options. The room was clean and nicely furnished, spacious with a very comfy bed and plenty of hot water. The pool is on the 6th floor and is clean and well maintained, however there is no shade, there are umbrella holders, but sadly no umbrellas, lots of guests were looking for shade. Sadly a man was chain smoking in the childrens pool area, which is a designated no smoking area and no staff members asked him to move. Breakfast was plentiful, with good Asian and Western options, just a shame the hot dishes were luke warm or cold, even at 6am. Check in is strictly enforced at 3pm, don't expect to get your room any earlier, which is a shame and unnecessary Would happily stay here again though.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing place!

Everything was perfect.. from warmth of every single staff member, to food to location to the bed .. by far one of our most pleasant snd memorable stays in a hotel ever!
Stayed 4 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Yes, all staff very helpful and courteous. Room came up to expectations. Clean and well equipped.
Stayed 5 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

Our flight was delayed, so we found this hotel to spend the night. It's a very nice, comfortable hotel with a lovely pool where you can watch the sunset with your feet in the water.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best pool in Manado. Also lovely food and big bright rooms
Stayed 5 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Amazing breakfast buffet with every food imaginable. The mall next door has great dinner options. The room was clean and check-in was fast. Highly recommend!
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff are very professional and accommodating.
Stayed 2 nights in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very comfortable and spacious room with a great bed. Quiet, relaxing and a view of the sea. For an international chain, the TV channel selection is quite outdated (no streaming option or major movie channel) but other than that a very enjoyable stay.
Stayed 3 nights in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities
Love the pool. That's why I stay here when in Manado. $100 for two cold steak dinners was pretty surprising. I expect better from the kitchen at that price.
Stayed 5 nights in Oct 2025
Verified review

6/10 Okay

Liked: Cleanliness
Nothing was terrible, food and room were average, service was very good. Overall, it's a bit below the usual Four Points standard. Main complaint is that the windows are poor so there was a lot of street noise in our room and it made it difficult to sleep. So, it wasn't awful but next I wouldn't stay there again.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our complete experience was terrific! All areas of the hotel were spotless. The rooms were very nice and comfortable with the TV which we didn’t watch much was very good and the wifi was stable. The breakfast was fantastic with a great assortment enough to please everyone no matter what they preferred for breakfast. The staff kept the serving plates full and were always there to help and even get for you anything you wanted. I can’t say enough about how well the staff at breakfast and as well anywhere else in the hotel were fantastic. The people cleaning the room was great and always checked with us to make sure everything is the room was ok and if we needed anything. All was fantastic. Thank you very much for a great visit.
Stayed 6 nights in Mar 2026
Verified review

6/10 Okay

Liked: Staff & service
The location is good, connected to the mall. The staff is courteous. The elevator is not working while we are there. The breakfast food is so-so
Stayed 6 nights in Jul 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was excellent with so many variety. Service is excellent. They are fast when you request service. The bathroom’s towel hangers fell off and not replaced. The drawers could be taken care off better. They are hard to open and close. Walking distance to the mall. Overall it was a good stay.
Stayed 2 nights in Jun 2025
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities

Average

Less maintained hotel which results a.o. in towels which don't smell clean, in room carpet with a smell, broken furniture, etc. Staff is good and helpful. Premises just needs a renovation.
Stayed 3 nights in Nov 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel- great breakfast

It was fine - the breakfast was excellent, and generally the staff were very friendly. The hotel is starting to look a bit tired, and a few things did not work as well as they probably should, but this is only a minor gripe. The bar was a little disappointing- they advertised local craft beers, but this turned out to be Heineken (brewed locally) and their ability to make cocktails was restricted by a lack of some key ingredients, but again this was not a big issue (we would only have spent more money with them had they been better stocked…. so probably for the best).
Stayed 1 night in Apr 2025
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Property conditions & facilities
The location next to the mall is great, easy to find foods. the check in process could be more efficient. room is rather small. the maintenance of the property/facility is poor. breakfast with a lot of food variety but the quality and the presentation could be improved. i sat for breakfast this morning, most napkins were not straight, made people suspect if they were clean? no cups on my table. room service quite pricy, yet was not matched by the quality. Staff are hospitable both at ground floor, and lobby area/dining area. I commend the staff especially on ground floors.
Stayed 3 nights in Sep 2024