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Four Points by Sheraton Manado

4.0 star property
Beach fun in outdoor pool, near Manado Town Square

Choose dates to view prices

Photo gallery for Four Points by Sheraton Manado

View from property
1 bedroom, in-room safe, desk, laptop workspace
2 restaurants, breakfast, lunch, dinner served; international cuisine
Grand Suite, 1 King Bed, Non Smoking, Sea View | 1 bedroom, in-room safe, desk, laptop workspace
Presidential Suite, 1 King Bed, Non Smoking, Sea View | 1 bedroom, in-room safe, desk, laptop workspace
Four Points by Sheraton Manado, in Manado City Centre, offers a modern retreat with two all-day restaurants. Enjoy drinks at the poolside bar, spa treatments like detox wraps, explore the on-site mall, or use WiFi from your room.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Bar
  • Housekeeping
  • Room service

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Suite, 1 King Bed, Non Smoking, City View

Suite, 1 King Bed, Non Smoking, City View | 1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Non Smoking, City View

Highlights

Private indoor hot tub
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Separate bedroom
Blackout drapes/curtains
  • 41 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, City View

Room, 1 King Bed, Non Smoking, City View | View from room

Room, 1 King Bed, Non Smoking, City View

7.8 out of 10
Good
(6 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Separate bedroom
Rainfall showerhead
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Partial Sea View

Room, 1 King Bed, Non Smoking, Partial Sea View | View from room

Room, 1 King Bed, Non Smoking, Partial Sea View

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Separate bedroom
Rainfall showerhead
  • 28 sq m
  • Partial sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Sea View

Room, 1 King Bed, Non Smoking, Sea View | 1 bedroom, in-room safe, desk, laptop workspace

Room, 1 King Bed, Non Smoking, Sea View

8.0 out of 10
Very good
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Separate bedroom
Rainfall showerhead
  • 32 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Non Smoking, Sea View

Room, Non Smoking, Sea View | 1 bedroom, in-room safe, desk, laptop workspace

Room, Non Smoking, Sea View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Separate bedroom
Rainfall showerhead
  • 32 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Suite, 1 King Bed, Non Smoking, Sea View

Suite, 1 King Bed, Non Smoking, Sea View | 1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Non Smoking, Sea View

7.0 out of 10
Good
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Separate bedroom
Blackout drapes/curtains
Bidet
  • 53 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, Non Smoking, Sea View

Deluxe Suite, 1 King Bed, Non Smoking, Sea View | 1 bedroom, in-room safe, desk, laptop workspace

Deluxe Suite, 1 King Bed, Non Smoking, Sea View

Highlights

Private indoor hot tub
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Separate bedroom
Blackout drapes/curtains
  • 53 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Suite, 1 King Bed, Non Smoking, Sea View

Premier Suite, 1 King Bed, Non Smoking, Sea View | 1 bedroom, in-room safe, desk, laptop workspace

Premier Suite, 1 King Bed, Non Smoking, Sea View

Highlights

Separate sitting area
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Separate bedroom
  • 60 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite, 1 King Bed, Non Smoking, Sea View

Grand Suite, 1 King Bed, Non Smoking, Sea View | 1 bedroom, in-room safe, desk, laptop workspace

Grand Suite, 1 King Bed, Non Smoking, Sea View

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Separate bedroom
  • 67 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed, Non Smoking, Sea View

1 bedroom, in-room safe, desk, laptop workspace

Presidential Suite, 1 King Bed, Non Smoking, Sea View

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
  • 198 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Map
Jalan Piere Tendean Boulevard, Sario, Manado, 95111

What's nearby

  • Manado Town Square - 7 min walk - 0.4 miles
  • Mega Mall - 13 min walk - 0.7 miles
  • Public Museum of North Sulawesi - 3 min drive - 1.6 miles
  • I.R Soekarno Bridge - 4 min drive - 2.1 miles
  • Malalayang Beach - 8 min drive - 4.6 miles

Getting around

  • Manado (MDC-Sam Ratulangi Intl.) - 38 min drive

Restaurants

  • ‪Warung Lamongan Indah - ‬3 min walk
  • ‪Jangkar Sandar - ‬2 min walk
  • ‪Warung Lamongan Indah Khas Jawa Timur - ‬2 min walk
  • ‪Rumah Kopi Wella - ‬2 min walk
  • ‪Waroeng Makan Tepi Laut - ‬2 min walk

About this property

Four Points by Sheraton Manado

Upscale hotel near Manado Town Square
Located close to Mega Mall and Public Museum of North Sulawesi, Four Points by Sheraton Manado provides a poolside bar, a terrace, and a shopping mall on site. Treat yourself to spa services, such as reflexology, a detox wrap, or a body treatment. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and international cuisine. In addition to dry cleaning/laundry services and car rentals on site, guests can connect to free WiFi in public areas.
You'll also find perks like:
  • An outdoor pool and a children's pool
  • Free self parking
  • Buffet breakfast (surcharge), free bicycle rentals, and a roundtrip airport shuttle (surcharge)
  • An electric car charging station, a 24-hour front desk, and a gift shop
Room features
All 257 rooms have comforts such as 24-hour room service and laptop-friendly workspaces, as well as thoughtful touches like air conditioning and bathrobes.
More amenities include:
  • Bathrooms with bidets and free toiletries
  • 43-inch LCD TVs with cable channels
  • Wardrobes/closets, recycling, and refrigerators

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Onsite parking available only on request
  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 10:30 AM on weekends; IDR 99,704 for adults and IDR 49,852 for children
  • 2 bars/lounges
  • 2 restaurants
  • A poolside bar
  • Couples/private dining

Restaurants on site

  • Scorta Pool Bar
  • Tao Yuan
  • The Eatery Restaurant
  • Wrapped

Things to do

  • 24-hour gym
  • Children's pool
  • Free bicycle rentals
  • Outdoor pool
  • Piano
  • Shopping mall
  • TV in common areas

Family friendly

  • Children's pool
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Wedding services

Business services

  • 23,982 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • On the bay
  • Terrace

Spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Detox wraps
  • Massage
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator (71 inch wide door)
  • Hardwood flooring in room
  • High-pile carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2017
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • No plastic coffee stirrers
  • Reception hall
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 43-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g., directions)

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for IDR 363000.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately IDR 99704 for adults and IDR 49852 for children
  • Airport shuttle fee: IDR 220000 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: IDR 363000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property advises that proper swim attire is required to access the pool.

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Four Points Sheraton Manado Hotel
Four Points Sheraton Manado
Four Points by Sheraton Manado Hotel
Four Points by Sheraton Manado Manado
Four Points by Sheraton Manado Hotel Manado

Frequently asked questions

Does Four Points by Sheraton Manado have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Four Points by Sheraton Manado pet-friendly?

No, pets are not allowed at this property.

How much is parking at Four Points by Sheraton Manado?

Self parking is free at this property.

What time is check-in at Four Points by Sheraton Manado?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Four Points by Sheraton Manado?

Check-out is at noon.

Does Four Points by Sheraton Manado provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of IDR 220000 per vehicle applies.

Where is Four Points by Sheraton Manado located?

Located in Manado City Centre, this beach hotel is within a 15-minute walk of Manado Town Square and Mega Mall. Public Museum of North Sulawesi and I.R Soekarno Bridge are also within 2 mi (3 km).

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Four Points by Sheraton Manado Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 83 out of 171 reviews
Rating 8 - Good. 61 out of 171 reviews
Rating 6 - Okay. 15 out of 171 reviews
Rating 4 - Poor. 9 out of 171 reviews
Rating 2 - Terrible. 3 out of 171 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Valeri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, spacious room, fairly good breakfast, excellent swimming pool, good gym, shops in a nearby mall. Considering very reasonable price, this hotel has great value.
View from the room.
Very spacious room with a sea view.
Stayed 2 nights in Oct 2025

10/10 Excellent

Dianne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and responsive staff! Great food.
Stayed 2 nights in Oct 2025

8/10 Good

jonathan

Liked: Cleanliness, amenities
Love the pool. That's why I stay here when in Manado. $100 for two cold steak dinners was pretty surprising. I expect better from the kitchen at that price.
Stayed 5 nights in Oct 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

Our flight was delayed, so we found this hotel to spend the night. It's a very nice, comfortable hotel with a lovely pool where you can watch the sunset with your feet in the water.
Stayed 1 night in Jul 2025

10/10 Excellent

carmen

Liked: Cleanliness, amenities, property conditions & facilities
Amazing breakfast buffet with every food imaginable. The mall next door has great dinner options. The room was clean and check-in was fast. Highly recommend!
Stayed 1 night in Jun 2025

10/10 Excellent

jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best pool in Manado. Also lovely food and big bright rooms
Stayed 5 nights in Mar 2025

6/10 Okay

Curtis St.

Liked: Cleanliness
Disliked: Staff & service
It needs some upgrades and, unlike most other stays, you have to pay for breakfast.
Stayed 1 night in May 2025

10/10 Excellent

Yosia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome hotel near the beach. Nice views from the rooms.
Stayed 6 nights in Aug 2024

8/10 Good

Jendri

Liked: Staff & service, amenities, property conditions & facilities
Good hotel
Stayed 2 nights in Jun 2024

8/10 Good

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was excellent with so many variety. Service is excellent. They are fast when you request service. The bathroom’s towel hangers fell off and not replaced. The drawers could be taken care off better. They are hard to open and close. Walking distance to the mall. Overall it was a good stay.
Stayed 2 nights in Jun 2025

8/10 Good

Poh San

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay with convenience to amenities
Stayed 2 nights in Jun 2023

10/10 Excellent

Jose Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff are very professional and accommodating.
Stayed 2 nights in Feb 2024

8/10 Good

TOMOATSU

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
breakfast is very good.
Stayed 2 nights in Mar 2024

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel- great breakfast

It was fine - the breakfast was excellent, and generally the staff were very friendly. The hotel is starting to look a bit tired, and a few things did not work as well as they probably should, but this is only a minor gripe. The bar was a little disappointing- they advertised local craft beers, but this turned out to be Heineken (brewed locally) and their ability to make cocktails was restricted by a lack of some key ingredients, but again this was not a big issue (we would only have spent more money with them had they been better stocked…. so probably for the best).
Stayed 1 night in Apr 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Great little property. Best in Manado. Can get a little loud on weekends. But, hey, you're in Asia.
Stayed 4 nights in Sep 2024

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel in Manado

Perfect location. Clean and modern. Fantastic view of Bunaken and the sea. Very satisfying breakfast buffet. The mall beside it is convenient for everything

10/10 Excellent

umbu

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 1 night in Apr 2024

6/10 Okay

Arswendo

Liked: Staff & service
The location is good, connected to the mall. The staff is courteous. The elevator is not working while we are there. The breakfast food is so-so
Stayed 6 nights in Jul 2024

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities

Average

Less maintained hotel which results a.o. in towels which don't smell clean, in room carpet with a smell, broken furniture, etc. Staff is good and helpful. Premises just needs a renovation.
Stayed 3 nights in Nov 2024

10/10 Excellent

henny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

❤️❤️❤️

I really love to stay morel but my trip was too short 👍 next time I’ll be back,thanks ❤️❤️
Stayed 4 nights in Aug 2023

4/10 Poor

Aaron

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I didn't like anything about this property and would not stay there again - I checked out after 2 days despite booking for 8
Stayed 8 nights in Sep 2022

10/10 Excellent

PERRY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We got stuck at the elevator for about 3-5 minutes.. and the elevator does not have the push button call for us to talk to the operator. Other than that everything was great ❤️
Stayed 3 nights in Nov 2024

2/10 Terrible

Anggryani

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
to slow and a lot insidde hotel broke sc no good, room service too
Stayed 3 nights in May 2024

6/10 Okay

Emna ruth

Not very exciting
Stayed 1 night in May 2023

8/10 Good

Russell

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is ideally located right next to, or perhaps even a part of, a large shopping mall where we were able to get to a variety of venues. It included many eating areas as well as higher class department stores and a large supermarket where we were able to purchase many snacks and even inexpensive clothing. The staff at Four Points are mostly very friendly and courteous. There were a few exceptions to that however, but nothing to complain about. Room stewards were great and did their room service very well and with courtesy. The staff at the front entrance were exceptionally friendly and always greeted with a smile and help if we had shopping parcels. A couple negatives are that the air conditioning in the room was extremely cold and would not adjust. After requests to the check in desk an engineer promptly came and adjusted the system. Nevertheless the temperature setting seemed to be erratic and needed daily fiddling. Also inside the main entrance is a small seating area but the seats need a good clean. While they do not look dirty, the cloth coverings on the seats smell strongly of sweat. Would I stay at Four Points again? Most definitely! While there were some things that could be improved there were many positives and the stay was very enjoyable.
Stayed 6 nights in Jun 2025

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