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The Malvern

4.0 star property
Urban wellness sanctuary offers rejuvenating spa treatments and two inviting pools - one indoor and one outdoor with sun loungers - for ultimate relaxation

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Photo gallery for The Malvern

Indoor pool, outdoor pool, sun loungers - The Malvern (Malvern)
Lounge - The Malvern (Malvern)
Breakfast, lunch and dinner served - The Malvern (Malvern)
Lounge - The Malvern (Malvern)
Garden - The Malvern (Malvern)
The Malvern in the city center offers a refined getaway with continental breakfast, a coffee shop, and on-site spa. Dine at The Malvern Restaurant. Enjoy free in-room WiFi, attentive staff, and indoor/outdoor pools for a relaxing stay.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Parking included
  • Free WiFi

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Classic Double Room

In-room safe, desk, soundproofing, iron/ironing board

Classic Double Room

9.4 out of 10
Exceptional
(9 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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Classic Twin Room | In-room safe, desk, soundproofing, iron/ironing board

Classic Twin Room

7.6 out of 10
Good
(4 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Double Room Single Use

In-room safe, desk, soundproofing, iron/ironing board

Classic Double Room Single Use

  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed

About the neighborhood

Located in Malvern, The Malvern is in the city center. Great Malvern Priory and Herefordshire Beacon are local landmarks, and the area's natural beauty can be seen at Malvern Hills and Knapp & Papermill Reserve. Morgan Motor Company and Three Counties Showground are also worth visiting. Visit our Malvern travel guide
Map
Grovewood Road, Malvern, England, WR14 1GD

What's nearby

  • Three Counties showground, Worcestershire
    Three Counties Showground
    9 min drive - 4.6 miles
  • West Midland Safari Park
    West Midland Safari Park
    43 min drive - 27.2 miles
  • Barnards Green Cricket Club
    9 min walk - 0.5 miles
  • Morgan Motor Company
    18 min walk - 1.0 mile
  • Great Malvern Priory
    5 min drive - 2.5 miles

Getting around

  • Malvern Link Station
    3 min drive
  • Birmingham Airport (BHX)
    55 min drive

Restaurants

  • The Nag's Head
    4 min drive
  • McDonald's
    6 min walk
  • The Malvern Tavern
    4 min drive
  • Barnards Green Fish Bar
    4 min drive
  • Bluebell Inn
    4 min drive

About this property

The Malvern

Upscale hotel in the city center
Consider a stay at The Malvern and take advantage of free continental breakfast, a terrace, and a coffee shop/cafe. Indulge in aromatherapy, a body scrub, and a manicure/pedicure at the onsite spa. The on-site restaurant, The Malvern Restaurant, offers breakfast, lunch, and dinner. In addition to a hair salon and dry cleaning/laundry services, guests can connect to free in-room WiFi.
Additional perks include:
  • An indoor pool and an outdoor pool, along with sun loungers
  • Free self parking
  • Luggage storage, smoke-free premises, and a 24-hour front desk
  • Newspapers in the lobby, massage treatment rooms, and a front-desk safe
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms at The Malvern offer comforts such as air conditioning and bathrobes, in addition to amenities like free WiFi and safes.
More conveniences in all rooms include:
  • Deep soaking tubs, free toiletries, and hair dryers
  • Electric kettles, daily housekeeping, and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Malvern Restaurant

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Steam room

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • 11 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 floors
  • Built in 1998
  • Smoking not allowed

Room amenities

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • TV

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:30 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and mobile payments; cash is not accepted
Mobile payment options include: Google Pay and Apple Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property

Property is also known as

The Malvern Hotel
Malvern
The Malvern Malvern
Malvern Hotel Malvern
The Malvern Hotel Malvern

Frequently asked questions

Does The Malvern have a pool?

Yes, this property has an indoor pool and an outdoor pool.

Is The Malvern pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at The Malvern?

Check-in start time: 3:00 PM; Check-in end time: 10:30 PM.

What time is check-out at The Malvern?

Check-out is at 11 AM.

Where is The Malvern located?

Located in the heart of Malvern, this spa hotel is within a 15-minute walk of Barnards Green Cricket Club and Morgan Motor Company. Malvern Theatres and Great Malvern Priory are also within 3 mi (5 km). Malvern Link Station is 22 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The Malvern Reviews

8.6

Excellent

8.8

Cleanliness

7.0

Location

8.8

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 106 out of 208 reviews
Rating 8 - Good. 63 out of 208 reviews
Rating 6 - Okay. 21 out of 208 reviews
Rating 4 - Poor. 12 out of 208 reviews
Rating 2 - Terrible. 6 out of 208 reviews

Reviews

Verified

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, amenities
Great stay, the spa was so relaxing we stayed for hours!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Sumon

Liked: Cleanliness, amenities, property conditions & facilities
Great spa hotel. Staff are helpful, friendly atmosphere and relaxing environment.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and great facilities
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities
Clean room excellent staff great amenities
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Susan

Liked: Amenities
Friendly helpful staff, clean room, good food. All of the facilities were good. Treatments really good.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Bev

Liked: Cleanliness, staff & service, amenities
The hotel was fabulous, the staff were friendly and very welcoming. Spa was really great amazing experience. Breakfast was also very good selection and service outstanding.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, amenities
Amazing hotel, super attentive staff, very generous gifts in my room for Christmas and a card, lovely surprise!
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Louisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely spa break
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Freda

Liked: Cleanliness, staff & service, amenities
I enjoyed my stay at the Malvern. The staff were so nice and they made my birthday a memorable one.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worth a visit

Place is great well worth a visit Facilities are great
Stayed 1 night in Jun 2025
Verified

8/10 Good

Paul Lloyd

Liked: Cleanliness, staff & service, property conditions & facilities
The accommodation was good and the food in the restaurant excellent. Staff were also very welcoming
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Kirsty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay

Lovely stay. Comfortable beds. Lovely atmosphere.
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Stephanie

Liked: Cleanliness, amenities, property conditions & facilities
Staff were very friendly and accommodating Hotel was clean and inviting Spa was lovely, relaxing. Thoroughly enjoyed the outdoor pool especially after sunset Food lovely
Stayed 1 night in Jan 2025
Verified

8/10 Good

IAN

Liked: Cleanliness, staff & service, property conditions & facilities
Staff excellent. Food very good - evening and breakfast Car park was quite full when we arrived early eve. Bar was surprisingly good for a health spa etc. Great draught beer, wine, cocktails -and not overpriced for such a lovely establishment! Really enjoyed- cheers!!
Stayed 1 night in Jul 2025
Verified

8/10 Good

christine

Liked: Cleanliness, amenities, property conditions & facilities
Nice spa pool.
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spa all good location 5 minutes to town in a taxi staff all excellent room excellent enjoyable stay
Stayed 1 night in Mar 2024
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good facilities and food. Incredibly friendly and welcoming staff.
Stayed 1 night in Apr 2024
Verified

8/10 Good

Rhiannon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay

A lovely stay, staff were super friendly and efficient. Rooms could do with a little updating to make this a 5/5 but excellent amenities and cleanliness.
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, room comfort

Great stay

Our experience and overall stay was great and staff very friendly and helpful. Any contact, however ahead of the stay was frustrating as it was hard to speak to anyone on the telephone with small queries or to book treatments - with a referral back to sending an email.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Welcoming and helpful staff. Lift was out of order during our stay however we did receive courtesy phone call to advise ore stay. Spa/pool lovely and relaxing. This was a ladies break, thoroughly enjoyed.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Mrs Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Malvern is really special

The Malvern is our very favourite spa. The facilities are excellent and the staff always go out of their way to be friendly and helpful.
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Breakfast team are exceptional....food out of this world, one of the best breakfasts you will ever have at a hotel. We are elderly and Olivia was so kind to us during our stay. The pool was wonderful on a hot day. Plenty of beds in the morning and a great escape to the air conditioning in the afternoon. Nicest bunch of people made this a great stay. Thank you to all the team
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Rhodri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place.

A Great stay. very welcoming at reception. Nice tidy clean room. The spa was lovely and very relaxing. Drinks delivered to our loungers was a nice touch in the spa. Would definitely stay again.
Stayed 1 night in Apr 2024
Verified

8/10 Good

Shauna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for one night at this hotel. We had lunch at the restaurant before we checked in which we really enjoyed - plenty of options and good quality food. The pool and spa area is absolutely amazing. Both the indoor and outdoor pools are heated and it feels very cosy once it gets dark with the different lights. There’s plenty of beds to sit by the pool and you can order drinks straight to you - I’d recommend the mango rum punch! As it was NYE the staff very kindly gave every guest a glass of prosecco whilst counting in the new year. The staff were absolutely amazing throughout our whole stay, very helpful! I would say the only negative about the place is the rooms. We were a bit disappointed as the room didn't have the same quality as the rest of the hotel. It was a bit run down and in need of redecorating, which is a bit of a shame as the rest of the hotel looks amazing. We would definitely come back but I don’t think we would stay overnight again unless there was a bit of a renovation with the rooms, however we would definitely come back to use the spa, pool and food services!
Stayed 1 night in Dec 2025
Verified

6/10 Okay

Stephen

Liked: Cleanliness, staff & service, room comfort

Location not nice, service fantastic

Service was fantastic. Although the on line check in is pointless as you have to fill out the details again on arrival. Weird spa though in a light industrial estate opposite an Aldi, did not expect that. Dinner was really good, breakfast was terrible, poached eggs where the eggs were so overcooked they were inedible. For a spa break I wouldn’t go here again, for a business trip I would as the staff could not do enough, even finding my wife a hairbrush which she forgot to pack.
Stayed 1 night in Aug 2025