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The Malvern

4.0 star property
Adults-only hotel with a full-service spa and free breakfast

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Photo gallery for The Malvern

Indoor pool, outdoor pool, sun loungers
Garden
Lobby sitting area
Lounge
Lounge

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Air conditioning
  • Hot Tub
  • Gym

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Executive Twin Room

Executive Twin Room | In-room safe, desk, soundproofing, iron/ironing board

Executive Twin Room

Highlights

Soundproofed
Air conditioning
TV
Private bathroom
Hair dryer
Deep soaking bathtub
Bathrobes
Electric kettle
  • 16 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Double Room Single Use

In-room safe, desk, soundproofing, iron/ironing board

Executive Double Room Single Use

Highlights

Soundproofed
Air conditioning
TV
Private bathroom
Hair dryer
Deep soaking bathtub
Bathrobes
Electric kettle
  • Sleeps 1
  • 1 Double Bed

View all photos for Executive Double Room

In-room safe, desk, soundproofing, iron/ironing board

Executive Double Room

Highlights

Soundproofed
Air conditioning
TV
Private bathroom
Hair dryer
Deep soaking bathtub
Bathrobes
Electric kettle
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

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The Abbey Great Malvern

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About the neighborhood

Map
Grovewood Road, Malvern, England, WR14 1GD

What's nearby

  • Barnards Green Cricket Club - 9 min walk - 0.5 miles
  • Morgan Motor Company - 3 min drive - 1.7 miles
  • Malvern Theatres - 5 min drive - 2.5 miles
  • Great Malvern Priory - 5 min drive - 2.5 miles
  • Three Counties Showground - 8 min drive - 4.3 miles

Getting around

  • Malvern Link Station - 3 min drive
  • Birmingham Airport (BHX) - 55 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪The Nags Head - ‬4 min drive
  • ‪The Swan Inn - ‬17 min walk
  • ‪Caffè Nero - ‬7 min walk
  • ‪Barnards Green Fish Bar - ‬4 min drive

About this property

The Malvern

Upscale hotel in the city center
Consider a stay at The Malvern and take advantage of free continental breakfast, a terrace, and a coffee shop/cafe. Indulge in a body wrap, a massage, and a body scrub at the onsite spa. The on-site restaurant, The Malvern Restaurant, offers breakfast, lunch, and dinner. In addition to a hair salon and dry cleaning/laundry services, guests can connect to free in-room WiFi.
Additional perks include:
  • An indoor pool and an outdoor pool, with sun loungers
  • Free self parking
  • Massage treatment rooms, newspapers in the lobby, and smoke-free premises
  • An elevator, luggage storage, and a 24-hour front desk
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms at The Malvern offer comforts such as air conditioning and bathrobes, in addition to amenities like free WiFi and safes.
More conveniences in all rooms include:
  • Deep soaking tubs, free toiletries, and hair dryers
  • Electric kettles, daily housekeeping, and desks

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Malvern Restaurant

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Steam room

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • 11 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 floors
  • Built in 1998
  • Smoke-free property

Room amenities

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • TV

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:30 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and mobile payments; cash is not accepted
Mobile payment options include: Google Pay and Apple Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property

Property is also known as

The Malvern Hotel
Malvern
The Malvern Malvern
Malvern Hotel Malvern
The Malvern Hotel Malvern

Frequently asked questions

Does The Malvern have a pool?

Yes, this property has an indoor pool and an outdoor pool.

Is The Malvern pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Malvern?

Self parking is free at this property.

What time is check-in at The Malvern?

Check-in start time: 3:00 PM; Check-in end time: 10:30 PM.

What time is check-out at The Malvern?

Check-out is at 11 AM.

Where is The Malvern located?

Located in the heart of Malvern, this spa hotel is 0.5 mi (0.8 km) from Barnards Green Cricket Club and within 3 mi (5 km) of Morgan Motor Company and Malvern Theatres. Great Malvern Priory and Malvern Hills Science Park are also within 3 mi (5 km). Malvern Link Station is 22 minutes by foot.

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The Malvern Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 93 out of 176 reviews
Rating 8 - Good. 53 out of 176 reviews
Rating 6 - Okay. 16 out of 176 reviews
Rating 4 - Poor. 8 out of 176 reviews
Rating 2 - Terrible. 6 out of 176 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10

The accommodation was good and the food in the restaurant excellent. Staff were also very welcoming
Stayed 2 nights in Mar 2025

8/10

Nice spa pool.
Stayed 2 nights in Mar 2025

10/10

The Breakfast team are exceptional....food out of this world, one of the best breakfasts you will ever have at a hotel. We are elderly and Olivia was so kind to us during our stay. The pool was wonderful on a hot day. Plenty of beds in the morning and a great escape to the air conditioning in the afternoon. Nicest bunch of people made this a great stay. Thank you to all the team
Stayed 2 nights in Apr 2025

10/10

Lovely stay. Comfortable beds. Lovely atmosphere.
Stayed 2 nights in Jan 2025

10/10

Staff were very friendly and accommodating Hotel was clean and inviting Spa was lovely, relaxing. Thoroughly enjoyed the outdoor pool especially after sunset Food lovely
Stayed 1 night in Jan 2025

8/10

Cooked Breakfast was poor. Staff lovely. Be aware that contrary to expedia selling this option as pay at the property, the hotel doesn't offer this they take the money 3 days before! In my case without notice.
Stayed 1 night in Apr 2025

10/10

All good
Stayed 1 night in Mar 2025

8/10

A lovely stay, staff were super friendly and efficient. Rooms could do with a little updating to make this a 5/5 but excellent amenities and cleanliness.
Stayed 1 night in Aug 2024

10/10

Spa all good location 5 minutes to town in a taxi staff all excellent room excellent enjoyable stay
Stayed 1 night in Mar 2024

8/10

Good facilities and food. Incredibly friendly and welcoming staff.
Stayed 1 night in Apr 2024

10/10

The Malvern is our very favourite spa. The facilities are excellent and the staff always go out of their way to be friendly and helpful.
Stayed 2 nights in Jun 2024

10/10

Everything was wonderful - the food, treatment, facilities and polite, helpful staff! This was my 3rd visit to the hotel and my friends absolutely loved the whole experience and want to return. Loved the ambience and enjoyed such a relaxing break. Thank you to my therapist for a great back, neck and shoulder massage!
Stayed 1 night in Aug 2024

10/10

Had an amazing day .Staff were very friendly & helpful.Room was lovely breakfast delicious. one of the best spas ive been too and will most definitely be returning.
Stayed 1 night in Apr 2023

10/10

A Great stay. very welcoming at reception. Nice tidy clean room. The spa was lovely and very relaxing. Drinks delivered to our loungers was a nice touch in the spa. Would definitely stay again.
Stayed 1 night in Apr 2024

8/10

Spa amazing, food good, staff friendly. Only down side was toilets weren’t great, all seemed quite low and didn’t flush very well. Overall hotel was lovely would definitely go back
Stayed 2 nights in Sep 2023

10/10

I tried to do an early check in but unfortunately didn’t work! Best regards Oussous
Stayed 1 night in Nov 2024

8/10

Lovely staff throughout, spa facilities excellent, comfortable room and dinner was delicious with good choice / variety available. Location good tor showground for RHS show. But sandwiched between Aldi and Premier Inn. Imdustrial location so not exactly on doorstep of Malvern Hills for walking.
Stayed 1 night in May 2024

8/10

Lovely spa, beautifully warm pool. Really clean, staff helpful: loved being able to order drinks to your lounger. Delay taking order for breakfast but that was the only downside.
Stayed 1 night in Apr 2023

8/10

Very clean, the Spa was wonderful and the staff very friendly and helpful. The location was not what I expected in an industrial estate opposite Aldi
Stayed 2 nights in May 2023

4/10

For what they charge the rooms are small and dark, the spa not that great and the location is in the middle of a shopping centre area and not very scenic at all. The place is clean and the staff are great but this place is way overpriced for what is offered.
Stayed 1 night in Jun 2024

10/10

Extremely helpfl and polite staff. Had a small issue with the room when I checked in, however this was quickly and efficiently dealt with. All staff were accomodating, the room was clean and tidy. Nice hotel. Will use again
Stayed 1 night in Jun 2023

6/10

Pool is great but because of the number of people allowed to do spa days it gets really

8/10

Lovely spa, staff very friendly and helpful. Only problem was that the foot baths and salt room weren't working. Both days the foot spas were out of action and the door seemed to be missing from the salt grotto
Stayed 1 night in Mar 2024

4/10

A very disappointing stay, especially after experiencing and comparing this to many other spa break. Having looked at the location and previous reviews, I had been fairly optimistic about this spa break. On first glance it looks amazing, however it seems as if all photos used to depict the location have been its selling points. With a deeper inspection you are greeted with an indoor pool area which I can only resemble being unto a leisure centre facility, with endless sun loungers compact within a limited space. The outdoor pool, described as a hydrotherapy pool had been interesting, as although being different, it lacked pool seating within each feature. Other therapy features had been bog standard. Later the hotel room provided had been clean but shabby, with stains to the carpet, cracked tiles within the bathroom and marks within the shower tray. This being a birthday spa break, I had been really disappointed to eat dinner elsewhere, although the breakfast was fairly pleasant with great customer service demonstrated. Please be aware that this spa is positioned directly opposite a retail park.
Stayed 1 night in Feb 2025

10/10

Room was clean and tidy, bath robes and towels for spa were quite worn and had marks on. Love the fact you can use the spa from when you check in right up until you check out. Bed was very comfortable. Breakfast was lovely, first time I have ever been for breakfast in swimwear and robe. Only thing that let it down was the wait at reception for check in and check out, both times we had to wait about 10 minutes otherwise a nice relaxing stay
Stayed 1 night in Jan 2023