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The Abbey Great Malvern

4.0 star property
Hotel in Malvern with a 24-hour front desk and a coffee shop

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Photo gallery for The Abbey Great Malvern

Property entrance
Hypo-allergenic bedding, in-room safe, individually decorated
View from property
Property grounds
View from property

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service
  • Laundry
  • Pet friendly

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Executive Double Room, 1 Double Bed

Executive Double Room, 1 Double Bed | Hypo-allergenic bedding, in-room safe, individually decorated

Executive Double Room, 1 Double Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
Refrigerator
TV
Hypo-allergenic bedding
Portable fan
  • 23 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Premium Double Room, 1 King Bed

Premium Double Room, 1 King Bed | Hypo-allergenic bedding, in-room safe, individually decorated

Premium Double Room, 1 King Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
TV
Hypo-allergenic bedding
Portable fan
Private bathroom
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed | Hypo-allergenic bedding, in-room safe, individually decorated

Standard Double Room, 1 Double Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
TV
Hypo-allergenic bedding
Portable fan
Private bathroom
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

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Great Malvern Hotel

About the neighborhood

Map
Abbey Road, Worcestershire, Malvern, England, WR14 3ET

What's nearby

  • Great Malvern Priory - 3 min walk - 0.2 miles
  • Malvern Theatres - 4 min walk - 0.3 miles
  • Morgan Motor Company - 15 min walk - 0.8 miles
  • Malvern Hills - 17 min walk - 0.9 miles
  • Three Counties Showground - 5 min drive - 2.8 miles

Getting around

  • Great Malvern Station - 12 min walk

Restaurants

  • ‪The Nags Head - ‬16 min walk
  • ‪Brewers Arms - ‬6 min drive
  • ‪Faun - ‬5 min walk
  • ‪Caffè Nero - ‬3 min walk
  • ‪Barnards Green Fish Bar - ‬17 min walk

About this property

The Abbey Great Malvern

Hotel in a shopping district
You can look forward to a terrace, a coffee shop/cafe, and a garden at The Abbey Great Malvern. The on-site British cuisine restaurant, Priory View Restaurant, offers breakfast, lunch, dinner, and garden views. In addition to dry cleaning/laundry services and an outdoor entertainment area, guests can connect to free in-room WiFi.
You'll also find perks like:
  • Full breakfast (surcharge), express check-out, and express check-in
  • A living plant wall, bicycle parking, and a front-desk safe
  • Multilingual staff, a banquet hall, and a reception hall
  • Guest reviews say great things about the helpful staff and location
Room features
All 103 individually furnished rooms boast comforts such as 24-hour room service and laptop-friendly workspaces, as well as amenities like free WiFi and safes.
Other amenities include:
  • Heating and portable fans
  • Recycling, LED light bulbs, and composting
  • Bathrooms with eco-friendly toiletries and shower/tub combinations
  • TVs with digital channels
  • Eco-friendly cleaning products, coffee/tea makers, and housekeeping

Languages

English, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: GBP 19.95 for adults and GBP 17.95 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Priory View Lounge Bar
  • Priory View Restaurant

Things to do

  • Bicycle storage
  • TV in common areas

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 7 meeting rooms
  • Business center
  • Computer station
  • Conference center (2,443 square feet of space)

Outdoors

  • Garden
  • Outdoor entertainment area
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Elevator (30 inch wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (45 inches high)
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Composting
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Portable fan
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out fee: GBP 45.00
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 20 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 15.0 per day
Cribs (infant beds) are available for GBP 15.0 per day

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 19.95 for adults and GBP 17.95 for children
  • Pet fee: GBP 20 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out fee: GBP 45.00
  • Crib (infant bed) fee: GBP 15.0 per day
  • Rollaway bed fee: GBP 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Abbey Great Malvern Hotel
Abbey Great Hotel
Abbey Great Hotel Malvern
Abbey Great Malvern
Abbey Malvern
The Abbey Great Malvern
The Abbey Great Malvern Hotel
The Abbey Great Malvern Malvern
The Abbey Great Malvern Hotel Malvern

Frequently asked questions

Is The Abbey Great Malvern pet-friendly?

Yes, The Abbey Great Malvern allows cats and dogs (limit 2 total). There's a fee of GBP 20 per accommodation, per night. Service animals are exempt from fees.

What time is check-in at The Abbey Great Malvern?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at The Abbey Great Malvern?

Check-out is at 11 AM. Late check-out is available for GBP 45.00.

Where is The Abbey Great Malvern located?

Situated near the airport, this hotel is steps from Malvern Museum, Great Malvern Priory, and Malvern Theatres. Morgan Motor Company and Malvern Hills are also within 1 mi (2 km). Great Malvern Station is 12 minutes by foot.

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The Abbey Great Malvern Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 406 out of 871 reviews
Rating 8 - Good. 334 out of 871 reviews
Rating 6 - Okay. 91 out of 871 reviews
Rating 4 - Poor. 32 out of 871 reviews
Rating 2 - Terrible. 8 out of 871 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an excellent one night stay, as watching a show at the theatre ,as situated opposite the Malvern theatre. Excellent accommodation and superb breakfast
Stayed 1 night in Jun 2025

10/10 Excellent

Gary

Liked: Amenities
great location , near the centre , clean rooms , great veiws of surrouding areas
Stayed 1 night in Apr 2025

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a traditional hotel with a great deal of character
Stayed 1 night in Apr 2025

10/10 Excellent

Prema

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location & great customer service
Stayed 2 nights in Mar 2025

8/10 Good

Janine

Liked: Cleanliness, amenities
Everything was lovely, although the shower was very old and the water pressure poor. Otherwise the room was lovely. The 1st room we were allocated wasn't ready but they'd already sent us up, so we had to go back down and get a new room. They were very apologetic and it was fine.
Stayed 2 nights in Jun 2025

10/10 Excellent

Jeanette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Abbey Hotel at Great Malvern

Really enjoyed our stay, the staff were very helpful and kind. The hotel was beautiful and we will certainly stay there again. It was also well located for all the things we wished to do in Great Malvern.
Stayed 2 nights in Jan 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff wear very good, breakfast excellent, parking was easy , we really enjoyed our stay.
Stayed 2 nights in Dec 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very much liked the Olde Worlde aspect of the hotel. Room and bed were comfortable. Hotel plumbing could benefit from an upgrade. The shower and bath were difficult to operate and the water was very slow running. However, water into the hand basin was fine. We felt the menu for evening meals wasn't very inspiring. The breakfast buffet was good and we were able to order gluten-free options including bread. Overall a very nice stay and would recommend.
Stayed 3 nights in May 2025

8/10 Good

Alison

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfotable (especially the bed), lots of pleasant sitting areas for guests. Great position close to the theatre & the town for eats & drinks. Fabulous views ftrom the rear facing windows. Good breakfast buffet.
Stayed 1 night in Feb 2025

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, property conditions & facilities
Stunning hotel. Great location and good value.
Stayed 1 night in Oct 2024

10/10 Excellent

Irina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and nice hotel
Stayed 1 night in Jul 2024

8/10 Good

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our room
Stayed 1 night in Nov 2024

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities
Great check in
Stayed 1 night in Dec 2024

10/10 Excellent

Lorna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location Great accommodations Great service !
Stayed 2 nights in May 2024

10/10 Excellent

Kezi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay at The Abbey. Excellent location, friendly staff, good choice for breakfast. Would highly recommend and definitely stay again.
Stayed 2 nights in Aug 2024

8/10 Good

Paul W

Liked: Cleanliness, staff & service, room comfort

Dog disappointed but people happy!

The hotel is well located, with incredible views from our room. The food was good, and the room was clean and well maintained albeit v dated. Disappointed that it wasn’t the greatest dog friendly hotel ever. Dogs not allowed at breakfast, and nothing specific provided (like a bed or bowls etc.) That said, I would stay again for th3 location in Malvern, which is such a beautiful place
Stayed 2 nights in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean

Very clean and comfortable rooms, friendly staff
Stayed 1 night in Nov 2024

10/10 Excellent

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
Room was good, food and staff were excellent.
Stayed 1 night in Aug 2024

10/10 Excellent

dave

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very attractive building, great position, good value.
Stayed 2 nights in Sep 2024

8/10 Good

Hackett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for the theatre, onsite parking.
Stayed 1 night in Sep 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We have stayed before and are happy to return. The service and friendliness are excellent.
Stayed 1 night in Sep 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable and enjoyable stay.

Comfortable and enjoyable stay. Food very good alongside friendly and helpful staff. Be aware a Service Charge is put on your bill if you eat in the restaurant. Customers should be aware and given an option.
Stayed 1 night in Dec 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing , such a pretty setting and outlook , we will be back
Stayed 2 nights in Aug 2024

10/10 Excellent

Carol

Liked: Cleanliness, amenities, property conditions & facilities
Lovely one night stay. After working out how to get mobility scooter into the lift accessibility was good around the hotel. Close to theatre. Excellent breakfast and very helpful friendly staff.
Stayed 1 night in Oct 2024

10/10 Excellent

deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable bed so big beautiful room
Stayed 1 night in Sep 2024