Does Phāea Cretan Malia, a Member of Design Hotels have a pool?

Yes, this property has 3 outdoor pools and a children's pool.

Is Phāea Cretan Malia, a Member of Design Hotels pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Phāea Cretan Malia, a Member of Design Hotels?

Self parking is free at this property.

What time is check-in at Phāea Cretan Malia, a Member of Design Hotels?

Check-in begins at 3:00 PM. Late check-in is available during limited hours.

What time is check-out at Phāea Cretan Malia, a Member of Design Hotels?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Phāea Cretan Malia, a Member of Design Hotels located?

Nestled on the beach, this Hersonissos hotel is within 3 mi (5 km) of Palace of Malia, Malia Beach, and Stalis Beach. Aquaworld Aquarium and Sarandaris Beach are also within 9 mi (15 km).

10/10 Excellent

Gemma

Oct 26, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This is such a brilliant hotel for young families. It’s a really beautiful place with some lovely restaurants, bars & some cute additions like the gelateria & the little on-site kafenio. The staff are brilliant with kids and they’ve thought of everything you need. Malia isn’t the prettiest area, but parts of the Old Town are charming with some lovely, great value restaurants. My only criticism of this hotel how expensive the restaurant are. We chose not to go half board or all-included but I wish we had – I think it would’ve been much better value overall!

Stayed 7 nights in Oct 2025

2/10 Terrible

Zaki

Jul 26, 2025

Disliked: Cleanliness, amenities, property conditions & facilities

AVOID AT ALL COST !!! this hotel is not adult friendly. thousands of kids running around screaming all day and night. parents lounging on the grass and walking areas everywhere. beach is rocky. breakfast buffet is average with a lot of frozen foods. not worthy of the design hotel list.

Stayed 5 nights in Jul 2025

10/10 Excellent

ATHANASIA

Sep 21, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful property and lovely staff throughout. Would stay again.

Stayed 2 nights in Sep 2024

10/10 Excellent

Bubune

Jul 7, 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Wonderful hotel, staff and facilities

Stayed 6 nights in Jul 2023

8/10 Good

Bryony Claire

Oct 16, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Pros Rooms very nice with everything you need Huge beds Staff very friendly Food and setting at the restaurants lovely (especially Cretan and Italian) Kids play area was nice to have especially on a rainy day Design of property is stunning Cat cafe and organic garden were nice places to potter around Cons/areas for improvement Relatively small for a resort and not much to do around the resort. Bungalow rooms are not actually bungalows - our room was on the first floor Balconies small Pools not heated enough to be a pleasant experience in October (24 degrees outside). Daughter was turning blue! There’s a nice splash pool for toddlers but it’s under trees so coated in tree debris all the time - feels like it should’ve been cleaned out more regularly Menus were all on qr codes in the app but you couldn’t order through the app There was a yoga pavilion so I expected to be able to pop along to yoga classes but they only had private yoga classes on offer. Every other resort I’ve stayed in does free sessions once or twice a day Massage was lovely but availability was very limited so recommend booking in advance. Offers were advertised but not honoured. Seemed to be one “experience” available most days but they were pricey. For example Brad making we’d have paid €200 for two suits and a one year old Similarly we paid €23 for our daughter at the buffet (but she was free the second time) Difficult to get restaurant reservations within a day or two Beach not the nicest

Stayed 7 nights in Oct 2025

8/10 Good

Kevin

Sep 24, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place. Lots of kids.

Great location, Amazing building, food and service. Maybe toooo child friendly for such an amazing place. Most areas are littered with Toddlers running around or making noise.

Stayed 7 nights in Sep 2024

10/10 Excellent

Nikolaus

Jun 20, 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Very nice place. Especially with children. The Cretan restaurant with its Cretan breakfast is marvelous.

Stayed 6 nights in Jun 2023

10/10 Excellent

Pernille Eiberg

Jul 18, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderfull. Very beautiful resort. Nice restaurants with decent prises. One widget though: They could improve the teenage program and the gym could be bigger. All in all a really great hotel. We will definitely return.

Stayed 4 nights in Jul 2024

10/10 Excellent

George

May 15, 2023

Liked: Staff & service, property conditions & facilities

We had a brilliant stay - The facilities are lovely and you couldn't wish for a whole lot more when trying to relax with a young family. Only negative was that we could hear our neighbours through the walls, which wasn't ideal as we both had v small children.

Stayed 4 nights in May 2023

10/10 Excellent

PHUONG

Sep 21, 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We were stunned at how beautiful the property was. It had many restaurants to choose from, some of the best resort/hotel food we've had. Even an ice cream/crepe bar! Staff was welcoming, warm and friendly. The spa was great. I didn't want to leave b/c they had everything there on the property. Would def come back again and recommend to friends.

Stayed 3 nights in Sep 2023

2/10 Terrible

Valeria

Aug 2, 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Rocky Beach with broken umbrellas and dirty loungers, tiny gym with broken equipment (you have to book timeslots to secure a space) only limited timeslots available for restaurant reservation. Claustrophobic layout (with beautiful design elements. Food was good and staff friendly but we had to leave early because we found it impossible to relax and the place to crowded. Not your typical design hotel.

Stayed 6 nights in May 2024

8/10 Good

Sedat

Sep 12, 2023

Liked: Property conditions & facilities

Stayed 5 nights in Sep 2023

8/10 Good

Verified traveler

Jul 5, 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice location for a young family

As a couple there are perhaps better suited hotels as the majority of guests were families with small children. That being said the service, the food and the bar were excellent. We were upsold quite aggressively at check in so be straight with them if you would like to go direct to your room. The beach is nice, lots of loungers available but lots of rocks in the sea so you have to be careful

Stayed 3 nights in Jun 2022

8/10 Good

Shalini

Aug 18, 2024

Liked: Cleanliness, staff & service, amenities

For part of days, AC was not functioning properly. Issue with check-in.

Stayed 2 nights in Aug 2024

10/10 Excellent

Brandon

Jun 27, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We stayed here in June. The large family suite with bunk beds was very comfortable and the staff was very diligent about replacing towels which was really appreciated. The room was supposed to be seafront but in reality we were looking at trees blocking the view. The beach is great IF not windy. We had a few days where the wind meant no swimming at the beach was allowed. No big deal but something to be aware of. Mezze and Mouries restaurant had great food. The breakfast options are also great. The Italian restaurant was our least favorite, with some of the food lacking flavor, but the view overlooking the beach is special. It was a bit frustrating that the Beach Shack was closed for food on Sunday but the food was good when open. There were always chairs on the beach. We were there for over a week and the kids requested to try kids club and enjoyed it. It was very well staffed (6 staff for 3 kids) so they clearly enjoyed the attention. Cons: wish it was possible to order drinks poolside. We were coming from the States and in hindsight, Malia is a bit far to visit some of the best beaches on Crete. We chose it because it was close to Palace of Knossos and the archeology museum but we ended up spending a night in Chania to go to Elofonisi bc it’s too far for a day trip. The hotel app was not particularly useful. Everytime I tried to make a reservation for dinner I got an error. On the plus side, I called the hotel to make the reservations and always got what we wanted.

Stayed 9 nights in Jun 2025

6/10 Okay

Ravinder

Jun 5, 2024

The hotel is lovely. The staff are very friendly but also unhelpful. Concierge recommendations was not very good and very inconsiderate, considering travelling with a nine month old baby. The rooms with a garden has severe bold patches full of mud. Was asked to move room 3 times. We did extend our stay but made to move rooms each time. Beds are like sponge too soft causing back ache. The Signator rooms are much better. Charges £50 for couple hours late check out. Massive positive is the pool is heated.

Stayed 1 night in Jun 2024

8/10 Good

Catherine

Nov 10, 2024

Liked: Staff & service, amenities, property conditions & facilities

We had a lovely holiday here. The kids club was brilliant, the restaurants were excellent quality food in all the restaurants. Other guests we met on holiday who were half board and eating in the dinner buffet each night loved it. Kids were welcome in the buffet with a kids section that is a bit like school dinners to choose from. The breakfast buffet was brilliant and the hotel’s programme of events and activities are great for families. My two negatives was that the restaurants outside of the buffet, were inflexible for children, which overall made me feel that the hotel would rather you were eating in the buffet restaurant if you are there with kids.. which isn’t for us. We booked bed and breakfast because we enjoy the freedom for our other meals to be in or out of the hotel and restaurant experiences as a family are something we enjoy on holiday. We had some great meals in nearby restaurants that were very welcoming for kids too so if you’re the same, and don’t enjoy hotel buffet dinners, then there’s places to go outside of the resort. And then my only other disappointment was the towels were threadbare and our room wasn’t as clean as I would’ve expected. Overall a 4 star experience. Not the touches you would expect for 5 star. Crete was amazing as ever.

Stayed 7 nights in Oct 2024

10/10 Excellent

Victoria

Aug 21, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This was our second stay at Cretan Malia Park, and once again, it exceeded our expectations. The hotel is on a nice beach, and the grounds include lovely gardens, pools, and various excellent dining options. The lawns and landscaping make the area cooler and was also nice for our child to explore. What stands out about this hotel is its ability to cater to families without compromising on comfort. Our daughter loved spending some time at the Kid's Club every morning, allowing us parents to relax and enjoy the beach or other facilities the hotel offers. We always found lounge chairs at the beach or the pool and didn't have to compete. Although the hotel is large, it has a more boutique feel, so it never felt overcrowded, and we stayed in mid-August. We also appreciated that while the hotel is family-friendly, it doesn't go overboard with flashy attractions like large or noisy water parks/slides or loud/bright discos or kid-themed areas. Everything is done with attention to creating a serene atmosphere for everyone. The daily buffet breakfast and dinner were great, with a changing menu that kept things fresh. The hotel also offers a selection of bars and restaurants for more variety or options. We liked lunch at the Beach Bar, though one suggestion would be more snack options for the beach area. The staff were consistently helpful and accommodating, making our stay even more enjoyable.

Stayed 7 nights in Aug 2024

6/10 Okay

Yann

Aug 21, 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We booked a bungalow in the garden, and found out that they are not bungalows, i.e. small individual houses, but simply a regular room in a 2-floors building... Their ad and website is definitely deceiving. Aside from that, the resort is very nice. Beach is beautiful, sunbeds are largely available across all the resort (although some customers still feel the need to reserve them in the morning!!!). There are lots of family in the resort with young kids, so it can get very noisy and I do not really recommend the hotel for a romantic getaway. It's also remote, so if you want to enjoy Malia village for shopping or dining, this is not the best option. This is why we were disappointed by the various restaurants: food is decent but extremely expensive compared to what we found the rest of our 3 weeks in Crete... Almyra and Mezze were OK, but the Beach Shack is definitely poor...

Stayed 3 nights in Aug 2023

10/10 Excellent

Constantin

Sep 30, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Sauberes Zimmer jeden Tag, tolle Welnessabteilung, gutes Essen und sehr nettes Personal

Stayed 7 nights in Sep 2025

10/10 Excellent

Friederike

Sep 28, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Modernes Design Hotel, sehr gute Qualität des Essens, aufmerksames Personal, ausreichend Parkplätze, saubere moderne Zimmer, schöner Strand mit guten Liegen

Stayed 9 nights in Sep 2025

10/10 Excellent

Franz

Sep 27, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Super tolles Hotel und das Personal extrem freundlich und hilfsbereit. Wir haben Aufenthalt sehr genossen 😍

Stayed 7 nights in Sep 2025

10/10 Excellent

Ernst

Sep 10, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Sehr schöne weitläufige Anlage mit guter Auswahl an Restaurants und Bars. Auch ein kleiner Shop ist dabei, wo man alles nötige zu einem guten Preis erhält. Das Personal ist freundlich und sehr hilfsbereit. Die Bungalows sind geräumig auch wenn die Badezimmer etwas eng sind. Punktabzug gibt es dafür, dass die Liegen und Tische am Pool zu selten gereinigt wurden

Stayed 9 nights in Aug 2025

10/10 Excellent

nneka

Aug 26, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Amazing family resort

Stayed 5 nights in Aug 2025

10/10 Excellent

Daniel

Aug 24, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful resort, totally kid friendly, pristine beach and pool, amazing staff, excellent food. Would recommend 100 times out of 100

Stayed 3 nights in Aug 2025

Phāea Cretan Malia, a Member of Design Hotels

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