Malena Hotel & Suites - Adults Only by Omilos Hotels

4.0 star property
Adults-only hotel with a fitness center and spa services

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Photo gallery for Malena Hotel & Suites - Adults Only by Omilos Hotels

Restaurant
Reception
Breakfast area
1 bedroom, hypo-allergenic bedding, individually furnished, desk
Exterior
Located near Heraklion Port, Malena Hotel & Suites - Adults Only by Omilos Hotels is a tranquil oasis with a beautiful garden and serene spa services like deep-tissue massages. Unwind at the seasonal outdoor pool, indulge in coffee or tea in the lobby, or enjoy dry cleaning/laundry services and tour/ticket assistance for added convenience.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Spa
  • Housekeeping
  • Gym
  • 24/7 front desk

Room options

Available filters for rooms
Showing 4 of 4 rooms

Two Room Suite

8.8 out of 10
Excellent
(10 reviews)

Highlights

Soundproofed
Individually furnished
Air conditioning
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Sofa Bed

Superior Room, Hot Tub

8.8 out of 10
Excellent
(3 reviews)

Highlights

Soundproofed
Individually furnished
Private outdoor hot tub
Air conditioning
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

Suite, 1 Bedroom, Private Pool

8.0 out of 10
Very good
(5 reviews)

Highlights

Soundproofed
Individually furnished
Private pool
Air conditioning
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Sofa Bed

Suite with Private Heated Pool

Highlights

Soundproofed
Individually furnished
Private pool
Air conditioning
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Sofa Bed

About the neighborhood

Map
28 Leof. Andrea Papandreou, Malevizi, Ammoudara, 714 14

What's nearby

  • Ammoudara Beach - 5 min walk - 0.3 miles
  • Historical Museum of Crete - 4 min drive - 2.6 miles
  • Heraklion Town Hall - 5 min drive - 2.9 miles
  • Heraklion Archaeological Museum - 6 min drive - 3.1 miles
  • Heraklion Port - 7 min drive - 3.3 miles

Getting around

  • Nikos Kazantzakis Airport (HER) - 15 min drive

Restaurants

  • ‪Snack Point - ‬2 min drive
  • ‪Poolbar @ Marilena Hotel - ‬19 min walk
  • ‪Δαφερμος - ‬16 min walk
  • ‪Blanco - ‬7 min walk
  • ‪Magico - ‬8 min walk

About this property

Malena Hotel & Suites - Adults Only by Omilos Hotels

Upscale hotel near Heraklion Port
Take advantage of a terrace, a coffee shop/cafe, and a garden at Malena Hotel & Suites - Adults Only by Omilos Hotels. Treat yourself to spa services, such as a body scrub, a deep-tissue massage, or a body treatment. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a bar.
Other perks include:
  • A seasonal outdoor pool
  • Free self parking
  • A roundtrip airport shuttle (surcharge), a front-desk safe, and luggage storage
  • Tour/ticket assistance, a 24-hour front desk, and bicycle parking
Room features
All guestrooms are individually furnished, and boast comforts such as laptop-friendly workspaces and air conditioning, in addition to perks like free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 43-inch flat-screen TVs with satellite channels
  • Wardrobes/closets, mini fridges, and electric kettles

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free secured self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Spa

  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Prenatal massages
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Toilet paper

Entertainment

  • 43-inch flat-screen TV with satellite channels

Food and drink

  • Champagne service
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 17

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 14 and up, and test must have been administered no more than 72 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete vaccination at least 14 days prior to check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children younger than 16 are not allowed at this adults-only property; all guests 16 and older are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 3.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 10.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • In-room safe fee: EUR 2 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Property Registration Number 1039Κ032A0009300

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from April to December
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 16 years old are not permitted at this adults-only property

Property is also known as

Malena hotel
Malena Hotel Adults Only
Malena Hotel & Suites - Adults Only by Omilos Hotels Hotel
Malena Hotel & Suites - Adults Only by Omilos Hotels Malevizi

Frequently asked questions

Does Malena Hotel & Suites - Adults Only by Omilos Hotels have a pool?

Yes, this property has a seasonal outdoor pool.

Is Malena Hotel & Suites - Adults Only by Omilos Hotels pet-friendly?

No, pets are not allowed at this property.

How much is parking at Malena Hotel & Suites - Adults Only by Omilos Hotels?

Self parking is free at this property.

What time is check-in at Malena Hotel & Suites - Adults Only by Omilos Hotels?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Malena Hotel & Suites - Adults Only by Omilos Hotels?

Check-out is at 11:00 AM.

Does Malena Hotel & Suites - Adults Only by Omilos Hotels provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Malena Hotel & Suites - Adults Only by Omilos Hotels located?

Situated near the beach, this hotel is within 1 mi (2 km) of Ammoudara Beach and Pankritio Stadium. Theodoros Vardinogiannis Stadium and Hania Gate are also within 3 mi (5 km).

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Reviews

Malena Hotel & Suites - Adults Only by Omilos Hotels Reviews

8.6

Excellent

8.2

Cleanliness

8.0

Amenities

9.0

Staff & service

8.0

Eco-friendliness

8.4

Property conditions & facilities
Rating 10 - Excellent. 49 out of 100 reviews
Rating 8 - Good. 38 out of 100 reviews
Rating 6 - Okay. 8 out of 100 reviews
Rating 4 - Poor. 3 out of 100 reviews
Rating 2 - Terrible. 2 out of 100 reviews

Reviews

10/10 Excellent

Julia

Liked: Cleanliness, amenities, property conditions & facilities
Staff very friendly; food good and rooms good. On bus route into city so easy to get around.
Stayed 5 nights in Jun 2025

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities
Great way to relax and nice beach close by
Stayed 1 night in Dec 2024

8/10 Good

Darrin

Liked: Cleanliness, property conditions & facilities
This was a relaxing property for a one night stay prior to our flight home. Staff were accommodating and grounds were smaller but nice. The property is located where several busy roads are nearby so there was some traffic noise but it did not impact our short stay.
Stayed 1 night in May 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great
Stayed 1 night in Jan 2025

8/10 Good

Collin

Liked: Amenities
The staff were amazing. Always friendly and helpful. I could not praise them highly enough. The restaurant is top rate and definitely worth coming back for. The pools area was very nice but a little more sun protection would have been nice. The only area lacking was the maintenance. My toilet hardly flushed and the hand basin was cracked and leaked.
Stayed 13 nights in Jun 2025

8/10 Good

Ake

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, limited al la carte dishes for dinner.
Stayed 3 nights in May 2024

8/10 Good

Rita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice swimming pool, cozy and elegant restaurant next to it. However, I consider 7 euro per night as high tourist fee.
Stayed 3 nights in Aug 2024

10/10 Excellent

Sven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fantastic stay at Malena Hotel and Suites! The hotel itself is beautiful, well-maintained, and offers a comfortable and relaxing atmosphere. The rooms were clean and well-equipped, and the overall ambiance was perfect for a great vacation. A special mention goes to Despina, who was exceptionally friendly and helpful throughout our stay. She truly went above and beyond to make us feel at home, and her warm hospitality made a huge difference. The rest of the staff was also very friendly and accommodating, always ready to assist with anything we needed. We absolutely recommend Malena Hotel and Suites to anyone looking for a great place to stay. We would love to return in the future!
Stayed 16 nights in Nov 2024

8/10 Good

Sevak

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 10 nights in Nov 2022

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicely landscaped facility, near the beach. If you're not interested in walking a few hundred meters, there's a huge parking area at the beach. The property is a beautiful oasis in a mixed-use region. That's a plus. There's an enormous hypermarket three minutes distant, and plenty of restaurants readily accessible by car. Breakfast was excellent. Our unit had a hot-tub which we didn't use. There's adequate parking on-site. If that's filled, there's plenty more space next door. We stayed our last night in Crete. It's only about 15 easy minutes from Heraklion airport. Being "adults only" the pool and open areas are quiet and pleasant. Let the kids do their thing elsewhere.
Stayed 1 night in Mar 2024

8/10 Good

Leena

Liked: Cleanliness, staff & service
2-3am we could hear water dripping down from the property/side of our room there was also noise coming from a hose pipe from outside - very loud spraying outside on to our room. The AC wasn’t great felt non existent.
Stayed 1 night in Jun 2023

8/10 Good

Tim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Hotel war prinzipiell wie beworben. Das Personal war sehr freundlich und hilfsbereit, das Zimmer in gutem Zustand und sauber. Es herrachte durchgängig eine sehr entspannte Atmosphäre, selbst wenn viele Gäste gleichzeitig anwesend waren. Einziger Kritikpunkt ist, dass die Sitzgelegenheit am zimmereigenen Pool leider dreckig und dauerhaft nass war, so dass man diese nicht wirklich benutzen konnte. Da aber Stühle vorhanden waren, war das für uns nicht weiter problematisch.
Stayed 7 nights in Oct 2025

10/10 Excellent

Sara Caroline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were lovely and very accommodating. The first room was by a rather busy road but they kindly moved us to a better, quieter room. Our room had a hot tub which was clean and lovely and warm. The breakfasts were good with a nice variety of hot and cold choices. We would certainly recommend this hotel and go back again. .
Stayed 6 nights in Oct 2025

8/10 Good

George

Liked: Cleanliness, staff & service, amenities
The staff were brilliant they always help and patient about the room its clean we had issues with our hotel room door it did not open easily when you swipe the card and ironing board did not have legs on it so its just small ironing board that I hade to put on chair for me to iron my close.
Stayed 6 nights in Sep 2025

8/10 Good

Swen Günther

Liked: Staff & service, property conditions & facilities
Besonders nette Anmeldung. Immer freundlich. Zimmerservice unterschiedlich. Je nach Mitarbeiter.
Stayed 10 nights in Sep 2025

6/10 Okay

Felix

Liked: Staff & service
Keine öffentliche Verkehrsmittel in der Stadt
Stayed 7 nights in Aug 2025

8/10 Good

Kathrin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tolles Hotel mit schönen Zimmern, gutem Pool und bequemen Liegen. Das Frühstück war jeden Tag sehr lecker (Müsli, frische Früchte, Eierspeisen, süßes und salziges Gebäck, Wurst, Käse, Säfte, Smoothies, Kaffee, süße Cremes,...). Katzen hat es auch im Hotel :) Die Lage war für uns nicht nicht ganz optimal. Wir hatten ein Zimmer mit Jacuzzi aber leider war es aufgrund der Durchfahrtsstraße tagsüber und nachts recht laut, wenn man ein Fenster offen hatte bzw. wenn man auf dem Balkon war. Es gibt in der Nähe Restaurants, Souvenirshops und eine Bar, die fußläufig zu erreichen sind. Allerdings läuft man auch hier fast immer direkt an der Durchfahrtsstraße.
Stayed 7 nights in Sep 2025

4/10 Poor

Michael Alexander

Disliked: Cleanliness, staff & service
Hotel wirkt auf den ersten Blick gepflegt und modern. Erreichbarkeit vom Flughafen sehr gut. Zimmer geräumig und gut geschnitten, Bad groß und mit einer guten Dusche ausgestattet. Die Köchin beim Frühstück war wahnsinnig nett und freundlich! Zum Strand etwa 5min zu Fuß. Frühstück: Tische kleben auf der kompletten Oberseite und das jeden Tag. Der sehr arrogante Manager läuft jeden Morgen nur auf und ab und tut recht geschäftig, geht an seinen Gästen aber ohne Gruß vorbei. Seine Lieblingsaufgabe besteht darin, die Mitarbeiter vor allen Gästen zu maßregeln und die Wärmelampen über dem Buffet mal nach oben und dann wieder nach unten zu ziehen. An einem Tag lag am Buffet aufgeschnittene Wurst, die schon richtig schmierig war und gestunken hat. Wir haben sie dem Manager diskret gezeigt und er meinte nur die ist frisch und auch frisch aufgeschnitten - und hat die Wurst im Buffet gelassen. Einer aus unserer Gruppe ist Fleischermeister und der hat die Wurst als eindeutig ungenießbar eingestuft!! Wir waren zu dritt und haben für 3 Erwachsene gebucht und voll bezahlt. Anstatt eines dritten Betts gab es aber nur ein Laken auf das Sofa. Das Sofa ist bretthart und es ist unmöglich darauf zu schlafen. Wir haben den Aufenthalt dann zu dritt im Doppelbett geschlafen. Terrasse wurde bei unserem Aufenthalt (8 Tage) nur 1x und nur nach Aufforderung gereinigt. Am privaten Pool war ein schönes, aber komplett versifftes Balibett. Putzfrau wäscht den Mob im privaten Pool aus!! Ekelhaft!! :(
Stayed 8 nights in Aug 2025

10/10 Excellent

Josef

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wir hatten einen sehr erholsamen Urlaub. Sowohl das Frühstück als auch das Abendessen waren hervorragend. Abends Service am Platz und als Abschluss einen Raki. Das Personal war überaus freundlich und zuvorkommend. Unser Zimmer mit Whirlpool war sauber und sehr geräumig. Am Pool konnte man sich entspannen da alles sehr ruhig und gediegen war. Die Busverbindung in die Stadt ist super, der Bus hält direkt vor dem Eingang. Der schöne Strand ist zu Fuß in 5 Minuten zu erreichen. Einzig die Gegend außerhalb des Hotels ist sehr vernachlässigt, was sehr schade ist.
Stayed 5 nights in Aug 2025

8/10 Good

Mischa

Liked: Staff & service, amenities, property conditions & facilities
Die Empfangsdame war sehr Freundlich und Nett, hat uns immer sehr geholfen und konnte sich sogar auf Deutsch mit uns Verständigen. Die Essensauswahl zum Frühstück war ausreichend. Das Zimmer könnte Sauberer sein. Das Bad war schon sehr dreckig trotz reinigung. Der Whirlpool hätte gereinigt werden müssen während unseres Aufenthaltes.
Stayed 7 nights in Aug 2025

8/10 Good

Liliane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
L hôtel est bien entretenu nous avons passé un bon séjour Par contre, nous sommes arrivées tard dans la nuit dommage que la personne qui nous a accueilli ne nous a même pas proposer une bouteille d eau Et il n y avait rien non plus dans la chambre pour se déshydrater
Stayed 7 nights in Aug 2025

8/10 Good

Daniel Stefan

Liked: Staff & service
Wir waren 10 Tage im Malena Hotel und haben es wirklich genießen können. Das Personal ist sehr zuvorkommend und der Service lässt nicht zu wünschen übrig. Die Zimmer könnten etwas sauberer und die Ausstattung etwas gehobener sowie gepflegter sein. Ansonsten sehr zu empfehlen man hat eine gute Anbindung und ist schnell überall auf der Insel.
Stayed 10 nights in Aug 2025

10/10 Excellent

Gabriele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very nice stay, amazing staff, hotel and cuisine. Thanks a lot for the hospitality and hope to stay again in your hotel in the future.
Stayed 12 nights in Jul 2025

8/10 Good

Karin

Liked: Staff & service, amenities, property conditions & facilities
Ein gutes Hotel mit Makel… gut gelegen nähe Stadt und Nähe Strand… ruhig und entspannt Gutes Frühstück und angenehme Atmosphäre Leider ist alles nicht so sauber… Im Essbereich sind die Tische klebrig.. im Zimmer wird nur gewischt , das Geschirr nur kalt gespült… alles etwas schmutzig… das wirpool wird alle 2-3 Tage gereinigt! Personal freundlich! Preisleistung stimmt nicht ganz..
Stayed 12 nights in Jul 2025

6/10 Okay

Vicky

Liked: Property conditions & facilities
Decent hotel but disappointing. Cleanliness was average, and our jacuzzi broke on the first day with no compensation from the staff. Additionally, the hotel is a bit far from the city center, making getting around inconvenient. For a pleasant stay, it’s better to consider other options.
Stayed 2 nights in May 2025