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Alsus Boutique Hotel

Property class: 4

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Photo gallery for Alsus Boutique Hotel

A modern outdoor pool area with a seating area, lounge chairs, and a glass-enclosed room with a bed. - Alsus Boutique Hotel (Malevizi)
A modern hotel lobby with a reception desk, a glass wall with illuminated palm tree design, and a marble floor. - Alsus Boutique Hotel (Malevizi)
A modern boutique hotel entrance with a marble facade, glass doors, and a welcoming interior visible through the windows. - Alsus Boutique Hotel (Malevizi)
An indoor restaurant with wooden tables and chairs, hanging wicker lamps, and a tropical ambiance with plants and a thatched ceiling. - Alsus Boutique Hotel (Malevizi)
An outdoor dining area with wooden furniture and tropical plants. - Alsus Boutique Hotel (Malevizi)
Take advantage of a poolside bar, a free daily manager's reception, and a coffee shop/cafe at Alsus Boutique Hotel. In addition to a garden and a hair salon, guests can connect to free in-room WiFi.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym

Room options

View all photos for Majestic Suite with Private Thermal Pool

A modern hotel room with a large bed, a desk with a bowl, a ceiling fan, and a large window with curtains.

Majestic Suite with Private Thermal Pool

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Exclusive Junior Suite Pool view

A modern hotel room with a large bed, a desk with a bowl, a ceiling fan, and a large window with curtains.

Exclusive Junior Suite Pool view

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Exclusive Suite Side Sea view

A modern hotel room with a large bed, a built-in desk, a large window with curtains, a marble sink, and a plant.

Exclusive Suite Side Sea view

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Veranda Suite with Private Jacuzzi

A balcony with a hot tub, lounge chairs, and a table with a bag.

Veranda Suite with Private Jacuzzi

  • Water view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

JUNIOR SUITE POOL VIEW KING BED

  • Sleeps 5
  • Free WiFi

JUNIOR SUITE PARTIAL SEA VIEW

  • Sleeps 5
  • Free WiFi

JUNIOR SUITE POOL VIEW

  • Sleeps 5
  • Free WiFi

About the neighborhood

Located in Malevizi, Alsus Boutique Hotel is near the beach. Nikos Kazantzakis Museum and Historical Museum of Crete are cultural highlights, and some of the area's attractions include Natural History Museum of Crete and Watercity Waterpark. Looking to enjoy an event or a game while in town? See what's happening at Pankritio Stadium or Theodoros Vardinogiannis Stadium. Take an opportunity to explore the area for outdoor excitement like horse riding. Visit our Malevizi travel guide
Map
50 Leof. Andrea Papandreou, Malevizi, 714 14

What's nearby

  • A beach with waves, a clear sky, and distant hills.
    Ammoudara Beach
    2 min walk - 0.1 miles
  • A museum entrance with large glass windows and informational banners.
    Heraklion Archaeological Museum
    10 min drive - 3.8 miles
  • An ancient temple with red columns and a stone base, set against a dramatic sunset sky.
    Palace of Knossos
    12 min drive - 6.2 miles
  • A marina with numerous boats docked, a stone wall, and buildings in the background.
    Heraklion Port
    12 min drive - 3.8 miles
  • Pankritio Stadium
    4 min drive - 1.7 miles

Getting around

  • Nikos Kazantzakis Airport (HER)
    18 min drive

Restaurants

  • Δαφερμος
    16 min walk
  • Snack Point
    2 min drive
  • Baranoa Cocktails Bar
    6 min walk
  • Καλαμάκι
    2 min drive
  • Blanco
    4 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Gym
  • Outdoor pool (guest access)
  • Seasonal outdoor pool
  • Winery release events

Family friendly

  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Beach towels
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 steps to reach entrance
  • Handrails in stairways
  • No elevator
  • Tile flooring in room

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 16

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 0.50 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 2.00 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 1039Κ013A3241200

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from April to October

Frequently asked questions

Does Alsus Boutique Hotel have a pool?

Yes, this property has a seasonal outdoor pool.

Is Alsus Boutique Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Alsus Boutique Hotel?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Alsus Boutique Hotel?

Check-out is at 11:00 AM.

Where is Alsus Boutique Hotel located?

Situated near the beach, this hotel is within 1 mi (2 km) of Ammoudara Beach and Pankritio Stadium. Theodoros Vardinogiannis Stadium and Venetian Walls are also within 3 mi (5 km).

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Reviews

Alsus Boutique Hotel Reviews

9.4

Exceptional

9.6

Cleanliness

9.4

Amenities

9.6

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 37 out of 47 reviews
Rating 8 - Good. 5 out of 47 reviews
Rating 6 - Okay. 4 out of 47 reviews
Rating 4 - Poor. 0 out of 47 reviews
Rating 2 - Terrible. 1 out of 47 reviews

Reviews

Verified review

10/10 Excellent

Valeria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect. The staff was incredibly welcoming, the room was clean and comfortable, and the location was excellent. The caldera view and the private infinity pool made our stay even more special. Highly recommended!
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay from the first minutes entering the hotel. Great staff and lovely room. Had dinner in the restaurant the first night and it was excellent. Breakfast both mornings was exceptional. Helped us find transportation to our next stop.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Zahra

Liked: Cleanliness, amenities, property conditions & facilities
Comfortable and moderm room/bed, kindly staff, nice location, cozy and friendly vibe
Stayed 7 nights in Dec 2025
Verified review

10/10 Excellent

Frederick

Liked: Cleanliness, amenities, property conditions & facilities
Staff Service Cleanliness Wonderful hosts
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff clean property parking would recommend staying there
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Emily Clare

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, friendly and helpful staff, delicious food and big, comfy, well-designed rooms. It really does feel like a little oasis on the edge of the city.
Stayed 5 nights in Sep 2025
Verified review

8/10 Good

Jenny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
newly renovated facilities with a handful of rooms for the ultimate exclusive experience. Breakfast could switch up a bit more, as they offered the same selection for every day throughout my stay. The Restaurant has a great dinner menu, definitely worth a try.
Stayed 3 nights in May 2025
Verified review

10/10 Excellent

Alysha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A true haven!

I had the most amazing 3 night stay at Alsus! The room had the most comfortable bed I slept in ever in Europe. The complimentary breakfast was always plentiful and delicious. The pool area is pristine, and during my stay in April, it was empty! The beach is a short 4 min walk away. The local bus connects the hotel to the airport for ease as well.
Stayed 3 nights in Apr 2025
Verified review

10/10 Excellent

Roy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at Alsus Boutique Hotel was a wonderful experience. The hotel is beautifully modern, with great attention to detail throughout the design and atmosphere. The food and drinks were of excellent quality, and we especially appreciated the breakfast, which was diverse and well prepared. The staff were exceptionally friendly and made us feel truly welcome from the moment we arrived. The amenities are plentiful and very well maintained, contributing to a relaxing and comfortable stay. The location is good: the beach is only a short walk away, and there’s both a supermarket and a bus stop nearby, making it easy to reach Heraklion in about 15 minutes. Overall, Alsus Boutique Hotel combines modern comfort, warm hospitality, and convenience in a perfect way. We would gladly stay again and highly recommend it to others.
Stayed 5 nights in Oct 2025
Verified review

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay
Stayed 6 nights in May 2026
Verified review

8/10 Good

jacob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is amazing Very nice breakfast
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Emmanuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service at the front desk was excellent and Anthi really made us feel welcome.
Stayed 4 nights in Oct 2025
Verified review

8/10 Good

Dani

Liked: Cleanliness, amenities, property conditions & facilities
Amazing hotel but the night shift hotel staff was rude and wouldn’t help book anything the day of including a taxi to the other side of the Island which we ended up doing ourselves. We also tried to book a sailing excursion the day of and they told us no and then we did it ourselves and both times when we got back the staff questioned where and how we went and did it day of 😂 it was honestly really uncomfortable
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Rajan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was lovely and clean and the bed was fantastic. The staff are amazing and attentive and are happy to help make the stay feel welcoming. The ourdoor area is top notch, comfortable seats and lots of space to relax in the sun. The hotel is not far from all the areas youll want to go and plenty of taxis or car hiring as well. Our only complaints are, we had repeating trouble with the wifi which would shut down and stop working regularly, on one of our nights the lights in our room turned on while we were sleeping and would not turn off. It was also quite noisy but not enough to cause us to lose any sleep. Overall I would definitely recommend this hotel as a go to spot and we are considering returning next year.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Ipek

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was Fine. We had a great time.
Stayed 8 nights in May 2025
Verified review

10/10 Excellent

Dejan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was really good, thank you for the Nice Time!! :) The Personal was amazing, all of them!
Stayed 7 nights in Jul 2025
Verified review

2/10 Terrible

Andrea

Liked: Cleanliness
I was put in a room and they had workers doing construction work ON MY BALCONY. you know, cutting metal with a saw, painting the fence, installing tent. So I was in a room with 4 men on my balcony peering inside for 8 hours/day. A lot of noise and smell from painting. I had multiple discussions with the property, explaining to them that that was unacceptable. They offered to change my room but only after two days because they were full. They said they did not understand why I was making such a fuss, since the other customers were fine... 😂 Zero customer service, a huge culture gap. So, very bad experience. Unless of course you are someone that enjoys men peering into your room when you are undressed...
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Lucrezia De

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tutto meraviglioso, dalla stanza al ristorante, al personale. Nulla da dire.
Stayed 7 nights in Aug 2026
Verified review

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr freundliches und aufmerksames Personal.
Stayed 7 nights in Aug 2026
Verified review

10/10 Excellent

Nele Marta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wunderschöne Anlage, moderne Zimmer und ein toller Service
Stayed 7 nights in Jul 2026
Verified review

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parken war direkt an der Unterkunft möglich, das ganze Hotel ist wirklich sehr, sehr schön eingerichtet. Komischerweise gibt es einen Blick auf eine gegenüberliegende Bauruine.
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

lea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wir waren zehn Tage in diesem Hotel und sind zwiegespalten. Positiv hervorzuheben sind das moderne und sehr saubere Zimmer, die gepflegte Anlage, die langen Frühstückszeiten (7:30–11 Uhr), das nachhaltige Handtuchkonzept sowie der private Pool, der rund um die Uhr nutzbar ist. Leider gibt es viele technische Probleme: Der „Do Not Disturb“-Knopf legt bei uns das komplette Zimmer lahm und löst sogar die Sicherung aus. Vorhangsteuerung, Klimaanlage und Ventilator funktionieren nur eingeschränkt oder gar nicht. Insgesamt wirkt vieles modern, aber nicht fertig durchdacht oder schlecht gewartet. Auch der Komfort ist eingeschränkt: wenig Stauraum und Ablagefläche, kleines Bett, kaum deutsche TV-Sender. Die größte Enttäuschung ist jedoch die fehlende Privatsphäre. Für ein Zimmer mit Privatpool erwartet man deutlich mehr Abgeschiedenheit. Durch offene Seitenelemente und Glasabtrennungen kann man Nachbarn und andere Gäste problemlos sehen – und wird selbst ebenfalls gesehen, teils sogar bis ins Zimmer hinein. Dadurch mussten wir oft die Vorhänge geschlossen halten. Außerdem wurde das beworbene Ruhekonzept nicht eingehalten, da es am Hauptpool regelmäßig sehr laut war. Insgesamt ein schönes Hotel mit guten Ansätzen, aber für den Preis hätten wir deutlich mehr Komfort, Ruhe und Privatsphäre erwartet.
Stayed 9 nights in Apr 2026
Verified review

10/10 Excellent

Florian

Liked: Cleanliness, staff & service, property conditions & facilities
Parking super facile d’accès. Hôtel très bien situé à 12 min de l’aéroport et du centre ville d’heraklion. Avec une location de voiture tout est à proximité ( restaurants, spa, port, bars). Personnel au top et aux petits soins! Merci à Dimitris pour son accueil chaleureux, ces conseils et sa gentillesse. Les chambres sont vraiment très belles et spacieuses. Une décoration en air avec le style de l’hôtel. Un plus pour la très bonne qualité de l’eau. Petit déjeuner copieux et avec des produits de qualité. Et surtout le restaurant de l’hôtel qui est une pépite ! Que dire, un rapport qualité prix hors norme. Des produits frais et savoureux ! Les sushis sont vraiment bons. Spa partenaire de l’hôtel avec un parcours thermal accessible financièrement et digne d’un spa parisien. On reviendra !
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Maksimilijan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Personal stets sehr bemüht und war bei allen Problemen sofort anwesend. Die Zimmer waren sehr sauber und das Bett sehr gemütlich. Parkmöglichkeiten sind sehr viele vor Ort und einfach zu erreichen. Die Pools sind sehr sauber und werden immer geprüft, ob das Wasser noch passt. Der Wellnessbereich dazu ist sehr gemütlich und hat eine tolle Atmosphäre.
Stayed 9 nights in Mar 2026
Verified review

10/10 Excellent

Sachen

Liked: Cleanliness, amenities, property conditions & facilities
Super Zimmer , super Service Personal überaus freundlich! Gut gelegen mit dem Bus schnell in die city! Hotel sehr gepflegt ! Inhaber kümmert sich sehr ums Hotel ! Frühstück super !
Stayed 6 nights in Nov 2025