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Hotel Cristallo

Property class: 3

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Photo gallery for Hotel Cristallo

A terrace with sun loungers and a view of a lake and mountains. - Hotel Cristallo (Malcesine)
A swimming pool with blue and white umbrellas, palm trees, and a mountainous backdrop. - Hotel Cristallo (Malcesine)
A hotel room with a large bed, a bedside table with a phone, a window with a view of mountains, and a red wall. - Hotel Cristallo (Malcesine)
A bar area with a marble counter, bar stools, a coffee machine, and a variety of bottles and glasses on shelves. - Hotel Cristallo (Malcesine)
A hotel entrance with a stone staircase leading up to a building with balconies. - Hotel Cristallo (Malcesine)
Malcesine-Monte Baldo Cableway is located near Hotel Cristallo, which provides a free breakfast buffet, a terrace, and a garden. Take some time to relax at the onsite spa. Free in-room WiFi, with speed of 25+ Mbps, is available to all guests, along with a bar and a gym.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Hot tub
  • Breakfast included
  • Spa
  • Parking included
  • Free WiFi

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Double Room, Lake View

A hotel room with a large bed, a bedside table with a phone, a window with a view of mountains, and a red wall.

Standard Double Room, Lake View

8.0 out of 10
Very good
(3 reviews)
  • Lake view
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Standard Double or Twin Room, Mountain View

A hotel room with a bed, a desk, a chair, a wardrobe, and a painting on the wall.

Standard Double or Twin Room, Mountain View

8.0 out of 10
Very good
(1 review)
  • Mountain view
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

About the neighborhood

Located in Malcesine, Hotel Cristallo is near the beach. Malcesine-Monte Baldo Cableway and Limone Sul Garda Harbour are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Lake Ledro. Consorzio Olivicoltori di Malcesine and Go-Sail are also worth visiting. Visit our Malcesine travel guide
Map
Via Gardesana 184, Malcesine, VR, 37018

What's nearby

  • A coastal pathway with clear water, red flowers, and a mountain backdrop.
    Castello Scaligeri
    19 min walk - 1.0 mile
  • Val di Sogno Beach
    13 min walk - 0.7 miles
  • Palazzo dei Capitani
    16 min walk - 0.9 miles
  • Consorzio Olivicoltori di Malcesine
    17 min walk - 1.0 mile
  • Malcesine-Monte Baldo Cableway
    4 min drive - 1.6 miles

Getting around

  • Rovereto Station
    36 min drive
  • Valerio Catullo Airport (VRN)
    83 min drive

Restaurants

  • Bar Al Molo
    36 min drive
  • Il Cortiletto
    36 min drive
  • Incontro
    36 min drive
  • SkyWalk Monte Baldo Lounge Bar
  • Hostaria Al Buongusto
    36 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor pool
  • Sauna

Family friendly

  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Hot tub
  • Sauna
  • Spa open daily

Accessibility

  • Elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 29-inch flat-screen TV

Food and drink

  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 7:30 AM - 10:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.50 per person, per night, up to 20 nights. This tax does not apply to children under 15 years of age.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit
Property Registration Number IT023045A1L5ZVCUB6

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from May to September
Pool access available from 9:00 AM to 7:00 PM
Only registered guests are allowed in the guestrooms
In accordance with national/local laws, air conditioning may be restricted to certain hours from 15 June to 15 September

Property class

This property has received its official star rating from the local rating authority.

Frequently asked questions

Does Hotel Cristallo have a pool?

Yes, this property has an outdoor pool. Pool access is from 9:00 AM–7:00 PM.

Is Hotel Cristallo pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Cristallo?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. After-hours check-in is not available.

What time is check-out at Hotel Cristallo?

Check-out is at 10:00 AM.

Does Hotel Cristallo provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Hotel Cristallo located?

Situated near the beach, this spa hotel is within 1 mi (2 km) of Palazzo dei Capitani and Malcesine-Monte Baldo Cableway. Val di Sogno Beach and Consorzio Olivicoltori di Malcesine are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Cristallo Reviews

8.8

Excellent

9.4

Cleanliness

7.6

Amenities

9.6

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 10 out of 19 reviews
Rating 8 - Good. 6 out of 19 reviews
Rating 6 - Okay. 2 out of 19 reviews
Rating 4 - Poor. 1 out of 19 reviews
Rating 2 - Terrible. 0 out of 19 reviews

Reviews

Verified review

8/10 Good

reinder

Liked: Cleanliness, staff & service
The breakfast and dinner was good. We had an beautifull sight over the lake.
Stayed 8 nights in Aug 2023
Verified review

10/10 Excellent

Hafthor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Cristallo

We stayed at Hotel Cristallo for 11 nights and had a fantastic experience! The hotel is exceptionally clean, and the staff are simply amazing—kind, helpful, and truly wonderful human beings. You can feel their warmth throughout the entire hotel. The beds were very comfortable, and every detail was taken care of. The hotel is in a calm and peaceful area, just an 8-minute walk from the center of Malcesine. There’s a bit of noise from cars and Vespas now and then, but it didn’t bother us at all. Highly recommended—we can’t wait to come back!
Room with a Lake View ✨💫
Rooftop
Stayed 11 nights in Jun 2025
Verified review

4/10 Poor

adam

Disliked: Amenities, property conditions & facilities
Nice friendly staff. Room was very hot. Informed reception that AC wasn’t working only to be told that it’s only switched on in July & August. I pointed out that it’s advertised as having AC on Expedia & she replied, we have no communication with Expedia, but all tour operators are aware. Had to sleep with the doors open onto communal area. Food, particularly breakfast was very poor quality & decided to eat out most days despite being half board. Would not go back. Avoid.
Stayed 3 nights in Jun 2024
Verified review

8/10 Good

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Air conditioner was inadequate.
Stayed 9 nights in Jul 2026
Verified review

10/10 Excellent

Mette Løndal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and very helpful and smiling Stuff.
Stayed 6 nights in Jul 2022
Verified review

8/10 Good

Pius

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Zimmer war sehr ordentlich und ausreichend. Das Bad war etwas eng. Bei meinem letzten Aufenthalt 2025, bei gleicher Kategorie war das Bad sehr großzügig und das Zimmer freier, jedoch ohne 3. Bett. Die Klimaanlage funktionierte bestens. Diese kann per Fernbedienung bedient werden. Ein besonderes Plus. Im TV sind die wichtigsten deutschen Sender vorhanden. Jedoch ist dieser TV etwas klein, jedoch ausreichend. Der Pool ist sehr ordentlich und sauber gehalten. Ausreichend Sonnenschirme sind vorhanden. Eine sehr empfehlenswerte Unterkunft.
Stayed 14 nights in Jun 2026
Verified review

6/10 Okay

Anastasia

Liked: Cleanliness, staff & service
Grundsätzlich war es sehr sauber und das Personal war sehr freundlich und zuvorkommend. Frühstück und Abendessen fanden wir allerdings ziemlich enttäuschend. Die Auswahl war dürftig, die Qualität eher gering und auch teilweise nicht frisch. Es ist immer Geschmacksache, uns haben die meisten Gerichte nicht geschmeckt. Man hatte das Gefühl, dass jede mittelmäßige Betriebskantine mit mehr Engagement ihre Gerichte zubereitet. Das Lunchpaket war auch eher trollig. Wir hätten am liebsten die Halbpension abgewählt und sich selbst versorgt, das ging aber nicht.
Stayed 6 nights in May 2026
Verified review

8/10 Good

Anders

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, room comfort
Hotellet ligger fantastiskt och utsikten är magisk. Tyvärr fick vi påminna om byte av sängkläder. Klimatanläggningen kan i bästa fall kallas för fläkt, då den i princip inte kylde alls.
Stayed 7 nights in Jul 2025
Verified review

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr nettes und zuvorkommendes Personal. Das Essen ist lecker und man bekommt alles, was man braucht.
Stayed 5 nights in Apr 2025
Verified review

10/10 Excellent

Mats

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mycket trevligt hotell som vi gärna kommer tillbaka till. Lugnt och fint och mycket vacker utsikt över sjön.
Stayed 7 nights in Jun 2024
Verified review

10/10 Excellent

Per

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ett trevligt hotell med vänlig och serviceinriktad personal. Stort plus för gratis parkering och att middag ingick. Vi hade fin utsikt över sjön och en stor terrass. Perfekt läge med närhet till Malcesines stadskärna med restauranger, caféer, butiker, kyrkan och kastellet samt inte minst linbanan. Bra läge att utgå ifrån med båt och bil för utflykter till andra platser runt sjön.
Utsikt från terrassen.
Stayed 4 nights in May 2024
Verified review

6/10 Okay

Sara

Liked: Cleanliness, staff & service

Nice, simple ackommodation

Nice, simple ackommodation within walking distance to Malcesine. The staff was friendly and helpful. The room, located in the basement was clean but sometimes quite humid. The breakfast offered a good variery of food but non was particularly well-made or tasty.
Stayed 4 nights in May 2022
Verified review

8/10 Good

Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ottima posizione, personale cordiale. Camere un po piccoline, sopratutto il bagno.
Stayed 3 nights in Sep 2020
Verified review

10/10 Excellent

Josef

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Der Urlaub war top Der Service war super freundlich Uns hat es sehr gefallen
Stayed 7 nights in Aug 2020
Verified review

10/10 Excellent

Vibeke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Aug 2025
Verified review

10/10 Excellent

Bente

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2023
Verified review

10/10 Excellent

birger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2021
Verified review

10/10 Excellent

Stéphane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Jul 2020