Does The Pines Melaka have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is The Pines Melaka pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Pines Melaka?

Self parking is free at this property.

What time is check-in at The Pines Melaka?

Check-in start time: 3 PM; Check-in end time: midnight. After-hours check-in is not available.

Where is The Pines Melaka located?

This family-friendly Malacca City hotel is located on the riverwalk, within 1 mi (2 km) of Bukit China, Jonker Street Night Market, and A Famosa. St. Peter's Church Melaka and Putra Specialist Hospital are also within 5 minutes.

10/10 Excellent

AUSTIN

Mar 6, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It a nice place to stay.

Stayed 1 night in Feb 2025

2/10 Terrible

Amy

Sep 4, 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Bathroom layout was terrible. Mold and mildew seen in shower. Definitely due for renovation.

Stayed 4 nights in Aug 2025

10/10 Excellent

anbha

Jul 16, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We had great stay

Stayed 1 night in Jul 2024

8/10 Good

Toh

Apr 21, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Room is spacious

Stayed 2 nights in Apr 2025

8/10 Good

Nicolas

Mar 1, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nice hotel, next to the river

Stayed 2 nights in Feb 2024

10/10 Excellent

Aishah

Oct 24, 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Rooms are spacious and affordable, worth the money.

Stayed 2 nights in Aug 2023

10/10 Excellent

SHING

Aug 9, 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good choice for family travel

Renewal hotel with God service, 4 pax room is very good for family

Stayed 3 nights in Aug 2023

10/10 Excellent

Saffronz

Mar 29, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Great room

Stayed 1 night in Mar 2024

8/10 Good

Ms Jean

Apr 11, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Short Holiday to Malacca

I always stay in The Pines wherever I visit Malacca. I like the quiet location and also walking distance to nearby attractions. Reception is friendly. Clean room and ample parking space.

Stayed 2 nights in Apr 2024

10/10 Excellent

Welsey C

Dec 13, 2022

Liked: Cleanliness, property conditions & facilities, room comfort

Excellent room and view

Spacious and well designed room (we stayed in the executive room). Marvelous views of the river. Good location. Secure car-park.

Stayed 3 nights in Dec 2022

8/10 Good

Ah Seng

Jun 15, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very spacious room and comfy bed, but room sound proofing is poor as noises from nearby rooms can easily be heard. Location not close to many eatery places.

Stayed 2 nights in Jun 2024

10/10 Excellent

Abdul Malik

Sep 19, 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Pines Hotel Review

I had a wonderful stay at the pines hotel. Check-in was a breeze even though we came early and our room view at the 20th floor was quite nice especially at night. The breakfast spread was not too bad either and there were quite a good and varied spread. I did not get to try the swimming pool but it looked awesome too! I personally found the location of the hotel to be excellent but for those who prefer to be near shopping areas or malls, the hatten hotel might suit them better. Overall, I will definitely stay here again.

Stayed 2 nights in Sep 2023

8/10 Good

Ronald

Jan 12, 2023

Liked: Cleanliness, staff & service

Great size rooms with good views of Melaka

Good sized rooms with great room. Has a lot of potential but really needs modernising. King size bed was short compared to others I’m 177cm and my heals were on the edge. Staff were helpful and maintenance carried out quickly when requested.

Stayed 4 nights in Jan 2023

6/10 Okay

Patricia

Nov 18, 2022

Liked: Property conditions & facilities, room comfort

Average hotel

It was just alright. Breakfast was a big disappointment. Only coffee available were pre-made white Hainanese coffee! Choice of food very limited.

Stayed 3 nights in Nov 2022

6/10 Okay

Nilmini Manori

Mar 26, 2024

Liked: Cleanliness, staff & service

The 2 bedroom unit was nice but as soon as we entered the room there was an issue with one of the toilets. We called maintenance and even though they came to look at the problem they never resolved it. After returning from being out all day we had to call maintenance again to fix the issue once and for all. The biggest issue was that the air con stopped working during the night which made it unbearable to have a good night sleep. The entire apartment was warm until around 6:30am. We attempted to rectify this but the panels were not working. The breakfast was of poor quality. More suited to a 2 star hotel. The ladies at reception were nice and offered good service and as mentioned before the apartment was very nice.

Stayed 1 night in Mar 2024

6/10 Okay

Peng Eng Peter

Nov 29, 2022

Liked: Cleanliness, staff & service, room comfort

Nice room, nice staff, terrible wifi, average BF

The hotel is clean and the rooms are spacious and comfortable. The wifi is really awful and the tv signal goes off frequently. The room has a really old tv so the resolution quality is below average. There is a sort of kitchenette but it is for show as the drawers are empty (no cutlery or plates or glasses or anything). The notice about charges for bedsheets perhaps reveal how these things go missing often! Breakfast in Melaka hotels is usually just commercial and lacks soul.. so you have the standard nasi lemak, Chinese style rice porridge, scrambled eggs baked beans and canned chicken frankfurters, canned fruit-flavoured drink (not juice) and coffee and tea that tastes like it was made from instant powder. Reception, restaurant and housekeeping teams are all super friendly except for one hopeless night duty staff (who gave me wrong information while doing his work and barely looking at me).

Stayed 5 nights in Nov 2022

10/10 Excellent

Gavin

Sep 17, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Lovely pool with a view of the town and the hotel was next to the river so great to have that walkway there. Good off street parking also.

Stayed 2 nights in Sep 2025

6/10 Okay

Gamal

Sep 7, 2025

Liked: Cleanliness, amenities, property conditions & facilities

The reason I gave 3 stars, we arrived 1 1/2 hours before 3 pm check in. The room was not ready as they need to clean the room and we understand this. We booked two Junior Suite rooms. The front desk lady check us in without the room keys and took our mobile number to call us when the rooms is ready. We went for lunch, waited at the lobby still no call until we asked if the room is ready. the front desk forgot to call us though the rooms is ready. My room is cleaned, spacious but the telephone is not workings and connected to the wall! We want to book Encore show for 5.30 pm but we cant call the Front desk and I call the main line which I spent 45 minutes only answering machine. Its really disappointing because the hotel is good, the location is great but because the service its give bad rating to the hotel. As for breakfast buffet, i when down at 9.15 am, i can see the head chef checking the buffet breakfast but i am not sure what is the purpose of him there? He can see the roti canai bowl is empty which i have to ask him about it and it took 30 minutes to get a refill and Mr Hakimi was nice to check on the refills and sent some to my table! the fish ball and the fish cake for the noodles soup area is empty, no bowls for the soup until me and other guests call for it. No bowls for yogurt. The head chef job is to make sure the food is refills and the bowls and the dishes is there. Need to improve on guest service. I would stay here again and hope to see improvements.

Stayed 1 night in Sep 2025

2/10 Terrible

Tsuzaki

Aug 10, 2025

Disliked: Cleanliness, staff & service, amenities

I made a reservation through Expedia, but when I went to the hotel before check-in to leave my luggage, I was told that there was no reservation under my name. I had certainly completed the booking and had the receipt, yet they insisted there was no reservation at all. Even though the reservation was under my name, they wasted a lot of time speculating it might be under my husband’s or children’s names, which was impossible. In the end, they told me to contact customer service myself. I repeatedly asked them to search by my name or reservation number, but they refused, and I was kept waiting for over 90 minutes. They would not take my luggage either, which significantly disrupted our sightseeing plans. It was my husband’s birthday that day, yet this terrible handling turned it into a terrible memory. In the end, it turned out that the reservation existed and we could stay, but there was not even a single word of apology for keeping us waiting. My children had been looking forward to the pool, but because our sightseeing schedule was pushed back by the delay, we couldn’t spend much time there. This was also extremely disappointing. Malacca is a wonderful place and I would love to visit again, but I don’t think I will ever return to this hotel.

Stayed 1 night in Aug 2025

8/10 Good

Bernard

Jul 21, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The buffet breakfast needs to be improved.

Stayed 3 nights in Jul 2025

2/10 Terrible

Verified traveler

Jun 20, 2025

Liked: Cleanliness

Disliked: Staff & service, room comfort

Terrible bed, not soundproof room noise could be heard whenever someone’s outside the hallway. Bed was soft and sinked when sleeping causing back pain. Spacious room with only 2 single beds and had many pieces of furniture that wasn’t useful. TV was small and far from the bed with horrible sound quality. Bathroom had little toiletries and was incredibly noisy from the pipes. Would not recommend this hotel for a comfortable long stay. Surroundings are too noisy to enjoy a good nights rest.

Stayed 1 night in Jun 2025

10/10 Excellent

Patricia

Jun 16, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nous avons été bien accueillis. C'est propre et la nourriture est excellente.

Stayed 3 nights in Jun 2025

10/10 Excellent

Onkar

Jun 4, 2025

Liked: Amenities, property conditions & facilities

Nice location and safe place

Stayed 2 nights in May 2025

8/10 Good

Lyn

Jun 3, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Good hotel, no smart TV. Spacious rooms and just a few steps from the river.

Stayed 3 nights in May 2025

2/10 Terrible

Sonia

Apr 26, 2025

Disliked: Cleanliness, staff & service

Don't be fooled by the appearance

I thought it would be a good place to stay because it is city center but unfortunately I had to change my mind when housekeeping came in without my permission. All my things were out and I was horrified when I got to know. The worst is that They were not sorry about it. Never again

Stayed 5 nights in Apr 2025

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