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Swan Garden Hotel

Property class: 3.5

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Photo gallery for Swan Garden Hotel

A spacious restaurant with high ceilings, large windows, and modern furniture. - Swan Garden Hotel (Malacca City)
A building with a prominent illuminated sign for 'The Kam Ching Restaurant' at night. - Swan Garden Hotel (Malacca City)
A hotel room with a wooden wall, a bed, a desk, and a chair. - Swan Garden Hotel (Malacca City)
A lobby with a Christmas tree, claw machines, and a reception desk. - Swan Garden Hotel (Malacca City)
A bedroom with a large bed, wooden panel wall, two bedside tables with lamps, a window with curtains, and a painting on the wall. - Swan Garden Hotel (Malacca City)
Located close to Jonker Street Night Market and Baba Nyonya Heritage Museum, Swan Garden Hotel provides dry cleaning/laundry services, a sauna, and a restaurant. Stay connected with free in-room WiFi.

Reviews

7.6 out of 10
Good

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Parking available
  • Business services

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Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Deluxe Room, Courtyard Area

A hotel room with a large bed, a desk, a flat-screen TV, and a decorative wall panel.

Deluxe Room, Courtyard Area

8.0 out of 10
Very good
(1 review)
  • City view
  • 18 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Garden Suite

A modern hotel room with a large bed, wooden panel wall, and a city view.

Garden Suite

  • City view
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Swan Suite

A hotel room with a large bed, a chair, a nightstand, and a wall with decorative paneling.

Swan Suite

  • City view
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Double Room, 1 King Bed

A hotel room with a large bed, a TV mounted on the wall, a desk, and a chair.

Deluxe Double Room, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • City view
  • 21 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Twin Room, 2 Twin Beds

A hotel room with two beds, a wooden headboard, a small table with a lamp, and a TV.

Deluxe Twin Room, 2 Twin Beds

8.6 out of 10
Excellent
(4 reviews)
  • City view
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior Double Room, 1 King Bed

A hotel room with a bed, bedside table, lamp, desk, chair, TV, and wooden paneling.

Superior Double Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 21 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Superior Twin Room, 2 Twin Beds

  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for Premier Double Room, 1 King Bed

A hotel room with a large bed, a wooden accent wall, a television, a desk, and a window with curtains.

Premier Double Room, 1 King Bed

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Twin Room, 2 Twin Beds

A hotel room with two beds, a wooden accent wall, a large window with curtains, a bedside table with a lamp, and a TV mounted on the wall.

Premier Twin Room, 2 Twin Beds

  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

About the neighborhood

Located in Malacca City, Swan Garden Hotel is in the business district. Baba Nyonya Heritage Museum and Maritime Museum Muzium Samudera are cultural highlights, and some of the area's notable landmarks include Malacca River and St Paul's Church. Cheng Hoon Teng Temple and Jonker Street Night Market are two other places to visit that come recommended. Take an opportunity to explore the area for water adventures such as boat tours. Visit our Malacca City travel guide
Map
1, Jalan KSB 1, Taman Kota Syahbandar, Malacca City, Malacca, 75200

What's nearby

  • A bustling night market with red lanterns and signs, crowded with people and vendors.
    Jonker Street Night Market
    14 min walk - 0.8 miles
  • A bakery display case with various cakes and pastries.
    Mahkota Parade Shopping Mall
    19 min walk - 1.0 mile
  • An ancient fortress with a red archway and a weathered stone exterior.
    A Famosa
    2 min drive - 1.2 miles
  • Malacca River
    19 min walk - 1.0 mile
  • Baba Nyonya Heritage Museum
    19 min walk - 1.0 mile

Getting around

  • Kuala Lumpur International Airport (KUL)
    112 min drive

Restaurants

  • Uncle Wok Steamboat & Bbq
    3 min walk
  • The Kam Cheng 感情
    1 min walk
  • Bon Bonne Pastry Lab
    1 min walk
  • Ichi Zen Japanese Restaurant
    4 min walk
  • Handmade Signature
    7 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (MYR 5 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: MYR 68 for adults and MYR 48 for children
  • A restaurant

Restaurants on site

  • The KamCheng

Things to do

  • Sauna

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • Meeting room

Outdoors

  • Garden

Accessibility

  • No elevator

More

  • 1 building
  • 10 floors
  • Banquet hall
  • Built in 2013
  • Local artist showcase
  • Locally sourced food prioritized
  • Smoking not allowed
  • Some LED lighting used
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bed sheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV

Food and drink

  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for buffet breakfast: approximately MYR 68 for adults and MYR 48 for children
  • Covered self parking fee: MYR 5.00 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 198301014091 (109484-k)

We should mention

This property does not have elevators

Frequently asked questions

Is Swan Garden Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for MYR 5.00 per day.

What time is check-in at Swan Garden Hotel?

Check-in start time: 3 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Swan Garden Hotel?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Swan Garden Hotel located?

Situated in the entertainment district, this hotel is within 1 mi (2 km) of Jonker Street Night Market, Maritime Museum Muzium Samudera, and Cheng Hoon Teng Temple. Baba Nyonya Heritage Museum and Malacca River are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Swan Garden Hotel Reviews

7.6

Good

7.8

Cleanliness

6.8

Location

7.6

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 53 out of 244 reviews
Rating 8 - Good. 105 out of 244 reviews
Rating 6 - Okay. 61 out of 244 reviews
Rating 4 - Poor. 15 out of 244 reviews
Rating 2 - Terrible. 10 out of 244 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The king bed was a perfect fit. Our rooms were next to each other and the amenities are resourceful between the hotel and resort. The parking is indoor and outdoor. The staff are friendly and speak English which was helpful for my family and I. The hotel is clean and each unit has leveled AC in each room.
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here with my family. It's a near to joker street and nearby eatery places.
Stayed 1 night in Sep 2024
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
The room was very large with a long bench for storage, it also had a built in closet with wall safe for valuables. The view from the window showed a large section of town. The T.V had multiple channels.The bathroom and toilet had a step down. The staff very helpful at all times and one cannot fault the service of them. To value for money it was good. Taxi's are needed to get about, although i walked,and breakfast is available as well as meals next door.
Stayed 4 nights in Jan 2026
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities
Stayed for a night here. Receptionist was very professions. Room was sufficient for the stay. not much complaints other than the non working TV channels and wifi. However, staff does not seem to be sure on the "newly imposed" tourism tax imposed by the government. I only realized i paid for it twice after i checked the invoice - once in expedia, and once by cash at check in.
Stayed 1 night in Aug 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service
It is a good locations, near most of the eatery. The hotel needs maintaining especially in the bathroom.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money and nice environment
Stayed 1 night in Jun 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Nice stay. Just a bit noisy because it is beside a road
Stayed 1 night in Dec 2024
Verified review

6/10 Okay

Car park locates
Stayed 1 night in Nov 2022
Verified review

6/10 Okay

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, amenities
Good
Stayed 1 night in Jul 2024
Verified review

6/10 Okay

Disliked: Amenities
Tv is not functioning even though the technician came and fix it
Stayed 1 night in Sep 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bilik bersih
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
房间很清洁
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Good location and service. Room was a bit noisy as it faced the main road. Room was clean.
Stayed 2 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très propre
Stayed 1 night in Jun 2024
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities
The room is spacious , air con is strong enough and comfortable. The disadvantage of this hotel is the room facing the front door of hotel is disturb by the noisy sound of the midnight car / motorcycle racing. You are unable to sleep or Wii be wake up by the noisy sound, this is terrible, end up you can't have a good rest.
Stayed 2 nights in Apr 2022
Verified review

6/10 Okay

Liked: Staff & service
The shower water cannot go out .... so after bath floor happen 🙄 .... tell the staff then they change onother room for us .... overall not bad ... can come again .... location is good .... bot so crowded and nearby got alot of good food
Stayed 1 night in Sep 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relax and enjoy

This is my second time stay here. My children enjoyed the bath tub, comfortable, clean, and relaxed. Only the parking need coupon other else is good.
Stayed 1 night in Aug 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
near to tourist attraction (2 km) and surrounding got a lot variety of restaurant to choice.
Stayed 5 nights in Aug 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, room comfort

Hotel room

Okok, it has creepy yet unexplainable feeling before sleeping . Other then that its fine
Stayed 2 nights in Mar 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
was good !!❤️
Stayed 1 night in Jan 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Stay

Friendly staff at the lobby. Easy to find carpark. Room is clean and the bed is comfortable. I had a pleasant stay at Swan Hotel.
Stayed 1 night in Dec 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wifi connection

Room is big enough for 2 person, nice and comfort, Breakfast less choices, need improvement, Location ok , Only problem is wifi connection, very2 poor sometimes unable to connect at all. They really need improvement on this. Otherwise ok for me.
Stayed 2 nights in Nov 2019
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort
房间有重新装修过。满意。。
Stayed 1 night in Nov 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Keep it up
Stayed 1 night in Oct 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is in good location, staffs are very friendly and very helpful. Highly recommended it.
Stayed 2 nights in Oct 2019