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Philea Resort & Spa

5.0 star property
Luxury resort with bars and a fitness center

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Photo gallery for Philea Resort & Spa

Outdoor pool
Exterior detail
Minibar, in-room safe, blackout drapes, iron/ironing board
23-inch TV with digital channels
Reception

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Room service
  • Gym
  • Laundry
  • Air conditioning

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Suite, 1 King Bed (Philea)

Suite, 1 King Bed (Philea) | Minibar, in-room safe, blackout drapes, iron/ironing board

Suite, 1 King Bed (Philea)

Highlights

Air conditioning
TV
Ceiling fan
Blackout drapes/curtains
Hydromassage showerhead
Hair dryer
Bathrobes
Bidet
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for 2-Bedroom Pavilion Villa

Minibar, in-room safe, blackout drapes, iron/ironing board

2-Bedroom Pavilion Villa

Highlights

Air conditioning
TV
Blackout drapes/curtains
Ceiling fan
2 bedrooms
2 bathrooms
Hair dryer
Private bathroom
  • 35 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Run of House

Minibar, in-room safe, blackout drapes, iron/ironing board

Run of House

Highlights

Air conditioning
TV
Ceiling fan
Blackout drapes/curtains
Bidet
Hair dryer
Rainfall showerhead
Private bathroom
  • 37 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for 3-Bedroom Pavilion Villa

Minibar, in-room safe, blackout drapes, iron/ironing board

3-Bedroom Pavilion Villa

Highlights

Air conditioning
TV
Blackout drapes/curtains
Ceiling fan
3 bedrooms
3 bathrooms
Hair dryer
Private bathroom
  • 45 sq m
  • Sleeps 6
  • 3 King Beds

View all photos for Pavillion Villa

Minibar, in-room safe, blackout drapes, iron/ironing board

Pavillion Villa

Highlights

Air conditioning
TV
Ceiling fan
Blackout drapes/curtains
Separate bathtub and shower
Hair dryer
Private bathroom
Bidet
  • 37 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for 1-Bedroom Pavilion Villa

Room amenity

1-Bedroom Pavilion Villa

Highlights

Air conditioning
TV
Blackout drapes/curtains
Ceiling fan
Separate bedroom
Bidet
Hair dryer
Rainfall showerhead
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Lot 2940, Jalan Ayer Keroh, Off Jalan Plaza Tol, Malacca City, Malacca, 75450

What's nearby

  • Butterfly and Reptile Sanctuary - 2 min walk - 0.1 miles
  • Malacca Zoo - 3 min drive - 1.9 miles
  • Melaka International Bowling Centre - 4 min drive - 2.6 miles
  • Melaka International Trade Center - 5 min drive - 2.9 miles
  • Jonker Street Night Market - 15 min drive - 10.1 miles

Getting around

  • KB17 Pulau Sebang/Tampin Station - 25 min drive
  • Kuala Lumpur International Airport (KUL) - 76 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Medan Selera Jalan Zoo - ‬3 min drive
  • ‪Roti Selimut - ‬20 min walk
  • ‪The Moonbar Lounge & Restaurant - ‬4 min drive
  • ‪Gerai Tasik Ayer Keroh - ‬4 min drive

About this property

Philea Resort & Spa

Luxury family-friendly resort near Malacca Zoo
Located close to Butterfly and Reptile Sanctuary and Melaka International Bowling Centre, Philea Resort & Spa provides a garden, an arcade/game room, and dry cleaning/laundry services. For some rest and relaxation, visit the sauna. The on-site restaurant, Cravo Cravo, features international cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as 2 bars and a gym.
Other perks include:
  • An outdoor pool and a children's pool
  • A banquet hall, luggage storage, and a 24-hour front desk
  • A front-desk safe, concierge services, and free newspapers
  • A ballroom and wedding services
Room features
All 201 rooms include comforts such as 24-hour room service and air conditioning, in addition to thoughtful touches like free WiFi and safes.
Extra amenities include:
  • Bidets, free toiletries, and hair dryers
  • 23-inch TVs with digital channels
  • Ceiling fans, daily housekeeping, and phones

Languages

Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • 2 bars/lounges
  • A restaurant

Restaurants on site

  • Chill Out
  • Cravo Cravo
  • Tropics Lounge

Things to do

  • Arcade/game room
  • Children's pool
  • Gym
  • Outdoor pool
  • Sauna

Family friendly

  • Arcade/game room
  • Children's pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Business center
  • Conference center

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)

More

  • 1 floor
  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 23-inch TV with digital channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6:00 PM

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Philea Resort Durian Tunggal
Philea Ayer Keroh
Philea Durian Tunggal
Philea Resort Ayer Keroh
Philea Hotel Ayer Keroh
Philea Resort & Spa Melaka State/Ayer Keroh, Malaysia
Philea Resort And Spa
Philea Resort Malacca
Philea Resort
Philea Malacca
Philea Resort Spa
Philea Resort & Spa Resort
Philea Resort & Spa Malacca City
Philea Resort & Spa Resort Malacca City

Frequently asked questions

Does Philea Resort & Spa have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Philea Resort & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking at Philea Resort & Spa?

This resort doesn't offer parking.

What time is check-in at Philea Resort & Spa?

Check-in start time: 3 PM; Check-in end time: 6:00 PM.

What time is check-out at Philea Resort & Spa?

Check-out is at 11:00 AM.

Where is Philea Resort & Spa located?

This family-friendly Malacca City resort is located in the historical district, within 3 mi (5 km) of Butterfly and Reptile Sanctuary, Malacca Zoo and Melaka International Trade Center. Melaka International Bowling Centre and Pantai Hospital are also within 6 mi (10 km).

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Philea Resort & Spa Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 45 out of 181 reviews
Rating 8 - Good. 66 out of 181 reviews
Rating 6 - Okay. 44 out of 181 reviews
Rating 4 - Poor. 20 out of 181 reviews
Rating 2 - Terrible. 6 out of 181 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

7.4/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

4/10 Poor

Hazimah Aminah

Liked: Staff & service
its overrated
Stayed 1 night in Jun 2023

6/10 Okay

Amanda

Liked: Room comfort

Nice but room for improvement

Great in theory, but it’s a little tired. Only one of the dining options was open, which was a challenge given it’s a long way from anything else. The pool is gorgeous but closes at 6, and the breakfast left a lot to be desired. Overall it was fine, but not what I expected for the price paid
Stayed 1 night in Jun 2024

4/10 Poor

koh

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Beng Khim

Stayed 1 night in Mar 2023

4/10 Poor

Lim

Liked: Staff & service

5 stars price 3 stars environment

Need to improve the breakfast meals, disappointed the breakfast environment found dead fly body around.
Stayed 1 night in Jun 2022

2/10 Terrible

Ping

All services no on. House inside a lot of ants.
Stayed 3 nights in May 2022

2/10 Terrible

NUR DIANA

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

I dont know.price just not worth it for overall

So far everytime want to go to room from lobby/swimming pool need to call buggy. Service buggy is good. Staff friendly. But why give room very far. Somemore internet line not clear. Yes its nice in jungle. But for me very difficult to walk very far. Place also lack of maintainence. Expecially at the pool.there are stone that is broken it hurt my leg when i swim in pool. Very dangerous. Must check the floor. Some part need to repair. The scenery is nice. And lastly. Guys please bring your own towel. I think management also need to change the towel. Its like a budget hostel la. Common. 5 stars hotel used this kind of towel. Thin. No label.and its looks old and yellowish already.bye!
Stayed 1 night in Jan 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Premium & isolated getaway

Very good and friendly staffs. They have all kinds of farms you can visit. Buggy service to your hotel room.
Stayed 1 night in Mar 2021

8/10 Good

Bahari

Liked: Room comfort
Good
Stayed 2 nights in Dec 2020

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities, room comfort

Dissapointed trip

Facility in the room was not maintain. Dissapointed as requested for a king size bed, but 2 single beded provided. The hotel shld contact the customer if unable to accomodate/suggest for upgrading instead of dissaponting the customer during check in.
Stayed 1 night in Sep 2020

4/10 Poor

WK, Kuala Lumpur

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
If you love nature, u can stay here, but the hospitality is totally kurenggg for a 5 star rating hotel! 5 kali i jmp lipas dlm toilet! Air dalam cattle pon dorg x cuci from previous visitors! Face towel pon xde, plus air shower pon keluar x sekata. 😏
Stayed 1 night in Aug 2020

6/10 Okay

Candy

The food still need improve services,the environment is ok
Stayed 1 night in Jul 2020

8/10 Good

Jamilah

Liked: Cleanliness, property conditions & facilities, room comfort

beautiful place but pity lack effort to keep it.

it was a very nice place to stay. people who love nature will be happy to stay here. cozy and beautiful. However due to not much activities here it makes the place "dead". should have some live band to play during peak time or have your massage spa available for your guest. it is cause resort and spa but there wasn't anything to do there besides the swimming pool. everything else like the spa, karaoke room not working and not available. we reached there evening and we ordered the food. it takes very long to come even though there are only the two of us there and the food prepared was not fresh. Satay dumpling rice was hard like it was just out of the fridge. the lava cake was hard. really disappointed. wish the management could do something to improve this beautiful place and not let it go to waste.
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveler

Stayed 1 night in Jan 2020

4/10 Poor

Verified traveler

Service sangat lambat
Stayed 1 night in Jan 2020

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing impressed us at this place except for the ambience & environment. (Booked Philea Suite) Staffs: 1. Not even a single smilling or friendly face. Everyone seem to look busy. 2. Hospitality from hotel staffs failed big time, during breakfast there were no drinking glasses beside the juice area, upon requests from the staff i think even a wall could have responded better. He merely took the empty tray and walked off without uttering a word. Cleanliness: 1.I understand that the rooms are made of woods but that doesnt give you an excuse to serve your guest with a musty smelling room. This clearly shows the rooms were not occupied for long and it wasnt cleaned or prepped. 2.What was suppose to be a romantic bathroom felt like walking into The Adam's Family house, cob webs at every corner of the wall. 3. We hardly spent 30mins at the pool, it was unbelievably dirty. Dirt particles floating and visible before even jumping in. You can only imagine what was the view like with goggles as we were using them. 4. During breakfast there was no empty space thus we had to wait to be seated which was fine. What was rather disappointing is they served us a table for 2 at a corner that was filled with filth from food particles under the table and uncleaned/wiped table. Amenities : 1. We were shocked at the fact that when we requested for 2 extra water bottles, we had to pay rm3 for each. Never have we ever experienced such a thing in a 5star as it was always complimentary.
Stayed 1 night in Jan 2020

6/10 Okay

Jennifer

good short staycation but room need maintenance

We booked 2 deluxe king rooms. One for my sister and one for my hubby and me. Unfortunately, our room has aircon was not cold and water heater not hot. Gotten the mechanical to repair twice fir the aircon before it could function properly. Spa is under renovation and dinner option is limited. Breakfast not very fantastic. But we love the lush greenery and peace of the surrounding.
Stayed 1 night in Dec 2019

10/10 Excellent

saharudin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

8/10 Good

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveler

Liked: Staff & service
Disliked: Amenities
No tv programmes available due to unknown reason. Pool water not really clean, a lot of floating items. Staffs should greet. Foods are acceptable.
Stayed 1 night in Nov 2019

4/10 Poor

Verified traveler

Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
no umbrella in the room
Stayed 1 night in Oct 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Should have birthday treat for customer
Stayed 1 night in Oct 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
feeling good even the country is surronded by haze. i believed the environment not so much affected by haze and my kids really enjoy our stay and really love the swimming pool, thus located in the heart of nature
Stayed 1 night in Sep 2019

6/10 Okay

Mohd

Perlu ditambah baik lagi kemudahan yg ada

Perlu diberi nafas baru untuk menarik lebih ramai pelanggan. Kemudahan untuk kanak-kanak perlu ditambah untuk menarik percutian keluarga. Sekiranya persekitaran dan kemudahan dijaga dgn baik, pasti akan bertambah lebih baik.
Stayed 1 night in Aug 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
冷蔵庫が壊れていると言って修理を依頼して出て行ったのに夜帰ってきたら、そのままで中の果物が腐ってしまっていて、異臭が部屋に充満してしまっていた。また、ベッドメイキングを含めた部屋の清掃が1割くらいのところで止められていた。ただ、ベッドメイキングは一見しているように見えたが、実際はシーツは変えられておらず、整えただけ。 下のフロアの天井ファンのモーター音がうるさすぎて眠られなかった。その後、下の階のマレー人のゲストとトラブルになり付き倒されて蹴られたので、警察を呼んでもらったが、ホテル側と警察もマレー人の方寄りの立場でフェアでなく、継続しての宿泊に身の危険を感じたので、最後の1泊はキャンセルしてチェックアウトした。 ホテルのマネージャーも警察も名前を教えてくれず、最悪な対応のホテルだった。 二度と泊まりたくないし、全ての外国人に泊まらない事をお勧めしたい。
Stayed 3 nights in Aug 2019