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Heeren Palm Suites

Property class: 3.5

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Photo gallery for Heeren Palm Suites

A spacious lobby with a marble floor, a central potted plant, a spiral staircase, and decorative wall panels. - Heeren Palm Suites (Malacca City)
A hotel room with a bed, a glass table, a black chair, a sofa, a wooden bench, and a glass-enclosed wardrobe. - Heeren Palm Suites (Malacca City)
A staircase with multiple levels of potted plants and a decorative tiled wall. - Heeren Palm Suites (Malacca City)
A buffet setup with various food items and serving utensils. - Heeren Palm Suites (Malacca City)
A hotel entrance with a black gate, yellow pillars, and a tiled roof. - Heeren Palm Suites (Malacca City)
Near Jonker Street Night Market, Heeren Palm Suites provides free breakfast (local cuisine), a playground, and an arcade/game room. Stay connected with free in-room WiFi, and guests can find other amenities such as a library and dry cleaning/laundry services.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

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Room options

View all photos for Junior Deluxe Suite

A bedroom with a large bed, two bedside tables, a chair, and two paintings on the wall.

Junior Deluxe Suite

  • Sleeps 3

View all photos for Junior Deluxe Suite

A bedroom with a large bed, bedside tables, a bench, and a chair.

Junior Deluxe Suite

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite

A spacious room with a bed, a sofa, a dining table, and a chair.

Deluxe Suite

  • City view
  • 38 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Deluxe Suite

A four-poster bed with white linens, red pillows, and a wooden headboard. There are two bedside tables with lamps and a small trash bin.

Grand Deluxe Suite

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Parameswara Suite

A neatly arranged bedroom with a wooden bed, a chair, and a window with a stained glass design.

Parameswara Suite

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 54 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite

A neatly made bed with white linens and striped pillows, a painting on the wall, and bedside lamps.

Deluxe Suite

  • Sleeps 3

Grand Deluxe Suite

  • Sleeps 3
  • 1 King Bed

About the neighborhood

Located in Taman Kota Laksamana, a neighborhood in Malacca City, Heeren Palm Suites is in a shopping district. Melaka Botanikal Garden and Malacca River reflect the area's natural beauty and area attractions include Maritime Museum Muzium Samudera and UK Fun Park. Traveling with kids? Consider A' Famosa Water Theme Park, or check out an event or a game at Hang Jebat Stadium. Visit our Malacca City travel guide
Map
155 Jalan Tun Tan Cheng Lock, Malacca City, Malacca, 75200

What's nearby

  • A bustling night market with red lanterns and signs, crowded with people and vendors.
    Jonker Street Night Market
    2 min walk - 0.1 miles
  • A covered walkway with hanging plants and heart-shaped decorations.
    Dataran Pahlawan Melaka Megamall
    12 min walk - 0.7 miles
  • An ancient fortress with a red archway and a weathered stone exterior.
    A Famosa
    14 min walk - 0.8 miles
  • Malacca Heritage Centre
    3 min walk - 0.2 miles
  • Malacca River
    7 min walk - 0.4 miles

Getting around

  • KB17 Pulau Sebang/Tampin Station
    31 min drive
  • Kuala Lumpur International Airport (KUL)
    101 min drive

Restaurants

  • Bibik House
    3 min walk
  • Asam Pedas Claypot
    4 min walk
  • Anak Nyonya
    3 min walk
  • Peranakan Mansion
    2 min walk
  • Rumah Kechik | Small House
    1 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free secured self parking on site
  • Limited onsite self parking
  • Onsite parking includes off-street options

Food and drink

  • Free local cuisine breakfast available daily 7:30 AM to 10:30 AM
  • A restaurant

Things to do

  • Arcade/game room
  • Gym
  • Library
  • Playground

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Meeting rooms

Accessibility

  • No elevator

More

  • 3 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite premium channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Room service

More

  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Rollaway/extra beds are available for MYR 70 per day
Cribs (infant beds) are not available

Property payment types

  • American Express
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

  • Rollaway bed fee: MYR 70 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Frequently asked questions

Is Heeren Palm Suites pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Heeren Palm Suites?

Check-in start time: 3 PM; Check-in end time: anytime.

What time is check-out at Heeren Palm Suites?

Check-out is at noon.

Does Heeren Palm Suites provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Heeren Palm Suites located?

This family-friendly Malacca City hotel is located in the historical district, steps from Jonker Street Night Market, Straits Chinese Jewellery Museum, and No 8 Heeren Street Heritage Centre. Malacca River and Baba Nyonya Heritage Museum are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Heeren Palm Suites Reviews

9.0

Wonderful

9.2

Cleanliness

8.8

Location

9.0

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 68 out of 126 reviews
Rating 8 - Good. 48 out of 126 reviews
Rating 6 - Okay. 9 out of 126 reviews
Rating 4 - Poor. 1 out of 126 reviews
Rating 2 - Terrible. 0 out of 126 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Each room is a suite -spacious and with a sitting lounge. Tastefully designed for relaxation and meeting friends on ground floor. Enjoyed the ambience. People with mobility - no lift to room.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great super friendly staffs! The room is beautiful and kept very tidy and spacious. Amenities are in good condition. Location needless to mention, is perfect - right at Jonker Street.
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful Peranakan mansion with large rooms, helpful staff, excellent breakfast and many lounging areas. There is much street noise when the night market closes off Jonker Street. For Fri, Sat, Sunday nights, ask for rooms far from Hereen Street.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good friend staff and room is well maintain.
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old town Melaka in this hotel our suite was spacious and the bathroom was modern and beautiful. The bed was spacious and lounge chair amazing. Enjoyed the walkable tours . Food suggestions and many options to eat and shop. This hotel was over 100 years d with Asian inlays and carved furnishings. The Portuguese architecture was awesome blended with Chinese decor. Enjoyed our stay. Would recommend to stay here again.
Stayed 2 nights in Aug 2025
Verified review

8/10 Good

Friendly staff. Concerned that they would not return my deposit which they took on my first night after 7 days. Also expect to pay all nights on the first day. Beautiful Perakaan house. Locality is ideal for sight seeing and eating local food. Grab drivers are helpful and friendly
Stayed 3 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I hope my review will be helpful to other guests who are considering this hotel. It's a beautiful old building. We enjoyed our stay. There are no elevators and the rooms are upstairs so travel light, if possible. There was a staff member who helped with our bags so that was very helpful for my elderly parents. On the first night, there were not many guests so it was lovely and quiet. On the second night, it was the weekend so there were many more guests and it became very noisy. You can hear people talking loudly outside in the common spaces, kids stomping around on the floor above, crying and squealing in the middle of the night and early in the morning. The walls are thin and the floor creaks so it's hard to have a good rest. Bring ear plugs. A fitness centre was advertised in the hotel description but when we enquired, there wasn't one. The staff were lovely and helpful. The breakfast was simple but good. The wifi was good enough for Zoom. The room was spacious, the bed was comfortable and the air conditioner kept the room very cool. The location is excellent for exploring Jonkers Street and the shops and restaurants along the river. Overall, it's a great hotel if you are looking for something with character, old world charm, and good service in a central location.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a pleasant experience. This boutique hotel offers a unique blend of privacy and comfort, with only 10 spacious rooms—perfect for those who appreciate a quieter, more exclusive stay. The Peranakan-inspired décor is absolutely charming, with intricate details that reflect Melaka’s rich heritage, while the modern bathrooms provide all the expected amenities (though a small addition like cotton pads for makeup removal would be nice!). The location is fantastic—right in the heart of the heritage district, making it easy to explore the city’s main attractions on foot. Service is warm and attentive, adding a personal touch to my stay. Cleanliness is top-notch, and the overall ambiance feels both cozy and elegant. A couple of things to note: WiFi can be weak at times, and while the hotel advertises on-site parking, spaces are quite limited. Also, there are no elevators, so be prepared for some staircase climbing. 😅 Overall, Heeren Palm Suites is a wonderful choice for those looking for a blend of heritage charm, comfort, and a prime location in Melaka! Would definitely stay again.
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful devory
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness

Great location

Nice Hotel with great location in the heart of Melaka Bit noisy from the street.
Stayed 3 nights in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property looked very basic but the rooms were excellent. The staff were very helpful and polite. Locations was within walking distance to interesting locations.
Stayed 2 nights in Dec 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast
Stayed 2 nights in Jul 2022
Verified review

8/10 Good

Liked: Cleanliness
Room is okay but can improve on the soundproof. Abke to hear the next unit open & slam door.
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, right next to Jonker street. The only issue with I had was the squeaky wooden floors. I heard mine as well as my neighbors. As long as you don’t mind that, place is awesome
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
UPDATES FACITILITES SUCH BREAKFAST
Stayed 2 nights in Mar 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

They offer more then hospitality

More than friendly personal, makes you feel like home. All our needs were taking care of even the ones that are not related to them. Location wise is the best as you can walk to Jonker Street and many other historical places in few minutes. Thank you Heeren Palm Suites for your warmth welcome.
Stayed 3 nights in Dec 2023
Verified review

6/10 Okay

Average quality
Stayed 1 night in Jun 2025
Verified review

8/10 Good

Liked: Cleanliness
The hotel was a nice building in a good location. We received a good welcome by reception staff and there were no problems. Breakfast was very average with a limited choice and staff who weren’t that interested, although by no means unpleasant. There was no bar or restaurant. The room was absolutely fine. The hotel overall just seemed a bit bare. But it really wasn’t bad. Don’t be put off if you get a good deal.
Stayed 1 night in Jul 2022
Verified review

6/10 Okay

Disliked: Staff & service, amenities
La sera a mezzanotte mi arriva un addebito di una cifra random sulla carta da parte delll’Hotel che era stato pagato interamente al mio arrivo . Si sono ovviamente scusati dopo che ho fatto notare il fatto ma ugualmente il fatto che un dipendente a mezzanotte ha preso dal sistema l mi carta e senza motivo ha addebitato una cifra a caso mi ha lasciata con l’amaro in bocca. Si trova comunque in una posizione abbastanza centrale il prezzo è onesto le camere spaziose . Potrebbero mettere qualche asciugamano in più e un po’ più nuovi .
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
Il manquait l'eau chaude pour les douches (matin et soir). Checkout où la confiance ne semble pas être là priorité.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
夜10時すぎの到着だったが、事前に連絡しておいたので全く問題なし。入り口を入るとプラナカン様式の美しい建築が目に入る。エレベーターはないが、宿の方が重い荷物を部屋まで運んでくれて助かった。部屋はMALAY ROOM。手入れされた歴史を感じる家具が、1人では広すぎる部屋に置かれており落ち着く。メンテナンスされたバスルームはシャワーのみ。他の投稿でお湯が出ないと書かれていたが、バスルーム入り口に、利用する5分前にオンするスイッチがあり、忘れると水のままなので注意が必要。バルコニーもあるが、夜は開けると蚊が入ってきた。（蚊取りは部屋に設置されている） 朝食は一階の庭に面した部屋で、木曜はナシレマッなど4〜5種類から一つ選択して、おばちゃんにオーダー。金曜はバフェ形式で、ひととおりの洋食とフルーツに、ルンダンやチャークイティオ、クエダダールなどニョニャ料理もあってどれも美味。部屋数がそれほど多くないので、混み合うことなくゆっくりいただけた。 明るくなって建物内を探検したが、一階はプラナカン様式の白い床と焦茶の木彫りの造りがとにかく美しい。階段がいくつもあり、ちょっと迷路のようで楽しい。 ジョンカーストリートやオランダ広場も徒歩で5分ほどなので、お土産を買ったら荷物を置きに来るのも便利。 次回のマラッカ訪問では、ここで3泊くらい過ごしたい。
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hébergement
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
A gem
Stayed 1 night in Aug 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service
素敵な建物です
Stayed 3 nights in Dec 2024