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Ai Smart Hotel @ Jonker

2.0 star property
Hotel with a 24-hour front desk, steps from Jonker Street Night Market

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Photo gallery for Ai Smart Hotel @ Jonker

Exterior
Superior Triple Room | Desk, iron/ironing board, free WiFi
Interior
Exterior
Superior Triple Room | Desk, iron/ironing board, free WiFi

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking available
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi
  • Restaurant

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Superior King Room

Desk, iron/ironing board, free WiFi

Superior King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Triple Sharing Room

Desk, iron/ironing board, free WiFi

Triple Sharing Room

  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed

View all photos for Family Room

Desk, iron/ironing board, free WiFi

Family Room

  • Sleeps 6
  • 3 Queen Beds

View all photos for Superior Twin Room

Desk, iron/ironing board, free WiFi

Superior Twin Room

  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Map
No.90 Jalan Tokong, Malacca City, Melaka, 75200

What's nearby

  • Jonker Street Night Market - 1 min walk - 0.0 miles
  • Malacca River - 8 min walk - 0.4 miles
  • Dataran Pahlawan Melaka Megamall - 12 min walk - 0.7 miles
  • A Famosa - 14 min walk - 0.8 miles
  • Mahkota Parade Shopping Mall - 15 min walk - 0.8 miles

Getting around

  • KB17 Pulau Sebang/Tampin Station - 32 min drive
  • Malacca Intl. Airport (MKZ) - 17 min drive

Restaurants

  • ‪王老爹 Old Days Shop - ‬1 min walk
  • ‪Poh Piah Lwee - ‬1 min walk
  • ‪Oyster Station - ‬1 min walk
  • ‪Heeren House - ‬2 min walk
  • ‪阿嫲好料 Ah Ma Ho Liao - ‬1 min walk

About this property

Ai Smart Hotel @ Jonker

Hotel near Jonker Street Night Market
Close to Dataran Pahlawan Melaka Megamall, Ai Smart Hotel @ Jonker provides amenities like a coffee shop/cafe and a restaurant. Guests can connect to free in-room WiFi.
You'll also find perks like:
  • Bike rentals, self parking (surcharge), and a 24-hour front desk
  • An elevator, multilingual staff, and tour/ticket assistance
  • Smoke-free premises
Room features
All guestrooms at Ai Smart Hotel @ Jonker feature thoughtful touches such as air conditioning, in addition to amenities like free WiFi and free bottled water.
Other amenities include:
  • Showers, free toiletries, and hair dryers
  • Coffee/tea makers, daily housekeeping, and desks

Languages

Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (MYR 5 per day)

Food and drink

  • A coffee shop/cafe
  • A restaurant

Things to do

  • Bicycle rentals

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • Elevator

More

  • 3 floors
  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Self parking fee: MYR 5.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

Property is also known as

Jonker Inn Melaka Malacca
Jonker Inn Melaka
A.I Smart Hotel @ Jonker
Ai Smart Hotel @ Jonker Hotel
Ai Smart Hotel @ Jonker Malacca City
Ai Smart Hotel @ Jonker Hotel Malacca City

Frequently asked questions

Is Ai Smart Hotel @ Jonker pet-friendly?

No, pets are not allowed at this property.

How much is parking at Ai Smart Hotel @ Jonker?

Self parking is available for MYR 5.00 per day.

What time is check-in at Ai Smart Hotel @ Jonker?

Check-in start time: 3:00 PM; Check-in end time: noon. Late check-in is available during limited hours.

What time is check-out at Ai Smart Hotel @ Jonker?

Check-out is at noon.

Where is Ai Smart Hotel @ Jonker located?

Located in Jonker Walk, this hotel is within a 15-minute walk of Jonker Street Night Market and Dataran Pahlawan Melaka Megamall. No 8 Heeren Street Heritage Centre and Straits Chinese Jewellery Museum are just steps away.

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Ai Smart Hotel @ Jonker Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 13 out of 49 reviews
Rating 8 - Good. 17 out of 49 reviews
Rating 6 - Okay. 13 out of 49 reviews
Rating 4 - Poor. 4 out of 49 reviews
Rating 2 - Terrible. 2 out of 49 reviews

8.0/10

Cleanliness

7.8/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Eugene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simple accommodation right at Jonker walk. Perfect location. Wifi fairly ok, a few outages. Would stay again.
Stayed 3 nights in Feb 2024

8/10 Good

WILLIAM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

wise choice of hotel

Very accesible to many tourist attractions. Located at the heart of Melaka. Although the rooms are quite small but its value for money.
Stayed 1 night in Oct 2022

8/10 Good

Su Kiat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable
Stayed 2 nights in Apr 2023

10/10 Excellent

Noor Hayati

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In the heart of Jonker night market... lots of cafes and shopping. Room was good clean suitable for couples as you will be apending most of your time outdoor.. so this hotel is recommended. Especially for.durian lovers.. its just 1 min walk across.

4/10 Poor

Verified traveler

Disliked: Room comfort

1 day stay is still fine

The location is awesome near to night market. Other than that nothing is great. The wifi is not really working and the staff did not help to solve this issue.
Stayed 2 nights in Apr 2023

10/10 Excellent

Shing Yau

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient, 1 step to Jonker Street End. Staff very attentive, as something wrong with room air-condition, came and check immediately once received our call. Sound proof can be improve more, as can hear next room talk and shower sound. Anyway, is very convenient.
Stayed 1 night in Jun 2024

10/10 Excellent

Yuichi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 1 night in Dec 2023

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location right at Jonker Street, however you'd probably need to pay about RM20 for overnight parking (per night) at the Jonker Walk Parking behind the hotel, as you cannot really park your car in front of the hotel (after 5pm, Jonker Walk stalls start to open and cars would have to move away). But apart from that, comfortable stay!
Stayed 1 night in Sep 2023

6/10 Okay

tai hing

gd location

the wifi is not stable . location is gd cos is near jonker street
Stayed 3 nights in Sep 2022

2/10 Terrible

JEREMY

Disliked: Cleanliness, staff & service, property conditions & facilities
I have to be honest and say that I won't stay here again. The room we were given felt like an afterthought. There was no number on the room, and it was locked on the outside with a padlock, which was a little disconcerting. Once we made it in, there was no soap, no shampoo, the TV had no service, the wifi didnt work, and there was a panel that was supposed to hold the keycard to the room to control the power, but since the keycard wasn't even being used, the panel just chirped and flashed all night long. The walls had holes in them that were just painted over, the wood paneling was loose... we didnt enjoy it at all.
Stayed 1 night in Feb 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfy

Really near the forked end of jonker walk. Room is comfy. For the shower, hot water is only enough to make the water not cold, not hot. No parking provided, there's a jonker walk carpark nearby which u have to pay
Stayed 1 night in Jan 2023

6/10 Okay

sasithon

Liked: Cleanliness, staff & service
Disliked: Amenities
The reception area is smelling. In our room AC is not cold. But over all hotel area is good close to Jonker walk. For parking hotel is not provide, you have to park behind the hotel call "Jonker walk car park" RM20 overnight park.
Stayed 1 night in Oct 2023

4/10 Poor

Siew Sien

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The hotel situated within Jonker area, which convenient to tour the Peranakan place, alot eatery, souvenier. The hotel is abit ran down, the room was average, but need improvement on: - lights very dim - 3 pax in a room but came with 1 set shower & shampoo gel with 2 bottles of mineral water, 2 cups - the kettle nt working, in which the staff tried several spare kettles until 1 kettle is functional - toilet door screeching sound that the staff unable to resolve. We have to bear with it when slept at night - thin dust on the cloth hangers, nobody clean before we checked in - staff is friendly, unfortunately the condition of was slightly below average
Stayed 2 nights in Dec 2023

8/10 Good

Eunsuk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
滞在中、明るく親切に対応していただきました。
Stayed 3 nights in Feb 2024

8/10 Good

Minseung

Liked: Cleanliness, property conditions & facilities
야시장 내에 위치해서 편리하고 방은 작지만 깔끔합니다. 호텔 스태프들이 친절은 한데 방청소는 해달라고 해야하는게 좀 불편하네요
Stayed 3 nights in Jun 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

前台可以說中文，溝通方便，態度佳。 房間很大，很乾淨。
Stayed 3 nights in May 2023

10/10 Excellent

Pardeep

Stayed 1 night in May 2023

2/10 Terrible

Joan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

8/10 Good

Ernie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place is decent for short stay. Parking and breakfast not provided. Might as well stay somewhere with parking since jonker street is a busy street
Stayed 1 night in Jun 2022

6/10 Okay

rebecca

Stayed 1 night in Jun 2022

6/10 Okay

Wen Yee

Disliked: Cleanliness
Aircond not function well although we have adjust in the max temperature. Need to improve on cleanliness
Stayed 1 night in Dec 2021

8/10 Good

Sunilpal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

ALICE IZMATULHUDDA

Stayed 1 night in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Request to change room was processed smoothly, good service from the receptionist. Excellent location along jonker street and basic amenities are available. Happy to come back again!
Stayed 1 night in Sep 2019

4/10 Poor

Ivy

Disliked: Cleanliness, room comfort

Unpleasant stay

Disappointed as booked for family room but told it was overbooked. Found out the staff released the room to the one book later. Offered to put us in 2 room for 6 person but aircon breakdown hence moved us to another room. It took us almost 1.5hrs to settle down to the room. Room cleanliness are terrible.
Stayed 2 nights in Jul 2019