From 29 April 2025 until the end of the Hajj season, accommodations in Makkah will only accept travelers with a valid Hajj permit or an official Makkah entry permit issued to residents.
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Retaj Alhayat

Hotel with free valet parking, near Great Mosque of Makkah

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Photo gallery for Retaj Alhayat

Restaurant - Retaj Alhayat (Makkah)
Restaurant - Retaj Alhayat (Makkah)
Mini-fridge, electric kettle - Retaj Alhayat (Makkah)
Front of property - Retaj Alhayat (Makkah)
Double Room | Premium bedding, free WiFi, bed sheets, wheelchair access - Retaj Alhayat (Makkah)
Retaj Alhayat provides amenities like a coffee shop/cafe and a restaurant. Stay connected with free in-room WiFi.

Reviews

6.8 out of 10

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • 24/7 front desk

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Double Room

Mini-fridge, electric kettle

Double Room

Highlights

Air conditioning
Kitchenette
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Hair dryer
Private bathroom
  • 26 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Triple Room

Mini-fridge, electric kettle

Triple Room

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Private bathroom
Electric kettle
Satellite channels
  • City view
  • 25 sq m
  • Sleeps 3
  • 4 Twin Beds

View all photos for Quadruple Room

Shower, free toiletries, towels, soap

Quadruple Room

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Private bathroom
Electric kettle
Satellite channels
  • City view
  • 25 sq m
  • Sleeps 4
  • 4 Twin Beds

View all photos for Single Room

Shower, free toiletries, towels, soap

Single Room

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Private bathroom
Electric kettle
Satellite channels
  • City view
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Located in Al Khansa, a neighborhood in Makkah, Retaj Alhayat is in a shopping district. Notable landmarks in the area include Great Mosque of Makkah and Kaaba. Al-Hukair Time and Woosh Entertainment Center Mecca are also worth visiting. Visit our Makkah travel guide
Map
Majed Prince Road, Makkah, Makkah Province, 24238

What's nearby

  • evening in holly city of makkah
    Great Mosque of Makkah
    2 min drive - 1.6 miles
  • A female pilgrim performs Umrah, walks between Safa and Marwa and reads prayers in the Sacred Mosque of Al Haram in Mecca.
    Safa and Marwah
    4 min drive - 2.3 miles
  • Muslim Pilgrims at The Kaaba in The Haram Mosque of Mecca, Saudi Arabia, during Hajj.
    Kaaba
    4 min drive - 3.0 miles
  • Al Malaa Cemetery
    20 min walk - 1.1 miles
  • Masjid Al-Jinn
    20 min walk - 1.1 miles

Getting around

  • Makkah Station
    19 min drive
  • King Abdulaziz Intl. Airport (JED)
    72 min drive

Restaurants

  • موكاتشينو
    17 min walk
  • كفتريا حماده
    15 min walk
  • مطعم النور
    14 min walk
  • مطعم الجزيرة للمشويات التركية
    8 min walk
  • فول و عريكة السلطان
    3 min drive

About this property

Retaj Alhayat

Hotel near Great Mosque of Makkah
Retaj Alhayat provides amenities like a coffee shop/cafe and a restaurant. Guests can connect to free in-room WiFi.
You'll also find perks like:
  • Free self parking and valet parking
  • A free area shuttle, a 24-hour front desk, and an elevator
  • Luggage storage, a front-desk safe, and smoke-free premises
Room features
All 370 rooms offer comforts such as premium bedding and air conditioning, in addition to thoughtful touches like free WiFi.
Other amenities include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with satellite channels
  • Wardrobes/closets, mini fridges, and electric kettles

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour airport drop-off shuttle on request for a surcharge
  • Free area shuttle up to 1,800 m
  • Free covered self parking on site
  • Free secured, covered valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A coffee shop/cafe
  • A restaurant

Family friendly

  • Free area shuttle
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Accessible airport shuttle
  • Area rugs in room
  • Elevator (48 inch wide door)
  • Front entrance ramp
  • Handrails in hallways (39 inches high)
  • Handrails in stairways (38 inches high)
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (40 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Smoking not allowed

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 7:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 12:30 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from February 14 2026 to March 14 2026 (dates subject to change).

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: AED 198 per vehicle (maximum occupancy 4)
  • Airport shuttle fee per child: AED 100 (from 1 to 10 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

Couples wishing to share a room must provide proof of marriage
No pets and no service animals are allowed at this property
A car is required for transportation to and from this property

Property is also known as

Retaj Alhayat Hotel
Retaj Alhayat Makkah
Retaj Alhayat Hotel Makkah

Frequently asked questions

Is Retaj Alhayat pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking and valet parking are free at this property.

What time is check-in at Retaj Alhayat?

Check-in start time: 4:00 PM; Check-in end time: 7:00 AM. Late check-in is available during limited hours.

What time is check-out at Retaj Alhayat?

Check-out is at 12:30 PM.

Does Retaj Alhayat provide a shuttle to the airport?

Yes, there's a shuttle from the hotel to the airport that runs on request. A fee of AED 198 per vehicle applies.

Where is Retaj Alhayat located?

Located in Al Khansa, this hotel is 1.1 mi (1.8 km) from Masjid Al-Jinn and within 3 mi (5 km) of Great Mosque of Makkah and Kaaba. Al Malaa Cemetery and Safa and Marwah are also within 2 mi (3 km).

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Reviews

Retaj Alhayat Reviews

6.8

6.6

Cleanliness

7.0

Amenities

7.2

Staff & service

7.0

Property conditions & facilities
Rating 10 - Excellent. 6 out of 15 reviews
Rating 8 - Good. 1 out of 15 reviews
Rating 6 - Okay. 4 out of 15 reviews
Rating 4 - Poor. 0 out of 15 reviews
Rating 2 - Terrible. 4 out of 15 reviews

Reviews

6/10 Okay

ALI

Liked: Property conditions & facilities
Disliked: Amenities
Not bad I rate it as two star hotel water kettle available refrigerator, refrigerator, hand towels the bed wire clean. The air condition was very good.
Stayed 7 nights in Nov 2025

6/10 Okay

Iqbal

Liked: Staff & service, property conditions & facilities
The hotel we booked was not the one we ended up in, it is a sister hotel of the one we booked, my group and I were told just as we landed in the airport that the hotel we booked (Retaj Al Hayat) had closed down for unforeseen circumstances (I don't believe this).I didn't realise this till we arrived at the premises and realised the hotel was shut! Luckily there was a random guy around the area who told us to call a number, I didn't have any mobile data so when I eventually did i had recieved messages on Expedia from the hotel managersaying that we needed to go to their other hotel which was in another loaction, this was not great after a long flight! The staff were good and helped when they could, English was not their first language and this is something they need to work on, overall we managed to communicate through Google translate etc The hotel is located on a huge hill which I would not recommend for any elderly or children, they do have a buggy service/ golf cart which is available 24/7 to take you down the hill and up the hill when required, you have to call them on a mobile phone for the to send it down, the traffic at the drop of point is horrendous and usually you end up stuck their for 10-15 minutes etc. It says the walk from the hotel is 10-15 minutes to the mosque ..this is not true it is at least 25 minutes before you enter the Haram at least on the outskirts .. I would use Uber to order taxis as they all charge you double and Uber worked great for us.
Stayed 7 nights in Sep 2025

10/10 Excellent

farogh

Liked: Cleanliness, amenities, property conditions & facilities
Yes everything was excellent
Stayed 3 nights in Jan 2026

2/10 Terrible

Shahbaz

Disliked: Cleanliness, staff & service, property conditions & facilities
No Clean
Stayed 1 night in Dec 2025

10/10 Excellent

Abdoulaye

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was wonderful, the only thing missing is no microwave in the room, I Will came back Insha Allah
Stayed 6 nights in Feb 2025

6/10 Okay

Momota

The property itself nice for the price but bit far
Stayed 1 night in Jan 2025

10/10 Excellent

Khaled Mohamedwagdy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well I would love to share my experience and I know it will be a weird one . What happened is when I went there I found out that the hotel is closed and under construction so I was so disappointed , then I was able to get hold off the manager and he apologized for me and transferred me to a different hotel the other hotel name was alosol almasiah الاصول الماسيه a very nice hotel and so close to the haram .not sure whose mistake was ? Expedia or the hotel .so the 5 starts rating is not for Retaj Alhayat it is for the other one and the manager
Stayed 5 nights in Aug 2025

2/10 Terrible

Sadhana

Disliked: Cleanliness, amenities, property conditions & facilities
Alles was kapot wc ging lekken en stinken
Stayed 6 nights in Dec 2025

2/10 Terrible

ahmad

Die Unterkunft war geschlossen. Ich wurde abgezogen. Ich möchte sofort mein Geld zurück haben
Stayed 5 nights in Aug 2025

10/10 Excellent

abdullah

Liked: Cleanliness, staff & service, property conditions & facilities
amazing
Stayed 1 night in Feb 2025

6/10 Okay

Aboubakr

Stayed 1 night in Oct 2025

10/10 Excellent

Mohammad Suha

Stayed 15 nights in Sep 2025

2/10 Terrible

Abu

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Chattah

Liked: Property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025