Al Shohada by Palm Rich Makkah Reviews, Deals & Photos 2025

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Art Deco hotel with free valet parking and a 24-hour front desk

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Where to?

Dates

May 2025

June 2025

Family Suite | 1 bedroom, in-room safe, desk, iron/ironing board

Overview
Rooms
Location
Policies

Good

Popular amenities

Parking included
Parking available
Free WiFi
Air conditioning
Housekeeping
24/7 front desk

Room options

All rooms

2 beds

3+ beds

Showing 6 of 6 rooms

1 bedroom, in-room safe, desk, iron/ironing board

Standard Quadruple Room

Highlights

Air conditioning

Refrigerator

LCD TV

Separate bedroom

Private bathroom

Bathrobes

Hair dryer

Coffee/tea maker

3.0 sq m
Sleeps 4
4 Double Beds

Junior Suite, 1 Bedroom

Highlights

Air conditioning

Refrigerator

LCD TV

Separate bedroom

Private bathroom

Bathrobes

Hair dryer

Coffee/tea maker

3.3 sq m
Sleeps 4
4 Twin Beds

Standard Triple Room

Highlights

Air conditioning

Refrigerator

LCD TV

Separate bedroom

Private bathroom

Bathrobes

Hair dryer

Coffee/tea maker

2.7 sq m
Sleeps 3
3 Double Beds

Deluxe Suite

Highlights

Air conditioning

Refrigerator

LCD TV

Separate bedroom

Private bathroom

Bathrobes

Hair dryer

Coffee/tea maker

Sleeps 4
4 Twin Beds

Standard Double Room

Highlights

Air conditioning

Refrigerator

LCD TV

Separate bedroom

Private bathroom

Bathrobes

Hair dryer

Coffee/tea maker

2.4 sq m
Sleeps 2
2 Double Beds

Presidential Suite

Highlights

Air conditioning

Refrigerator

LCD TV

Separate bedroom

Private bathroom

Bathrobes

Hair dryer

Coffee/tea maker

3.3 sq m
Sleeps 4
4 Twin Beds

Similar properties

Free WiFi
Restaurant
Air conditioning
Breakfast available

About the neighborhood

Ajyad Street, Holy City, Makkah, Makkah Province, 21955

What's nearby

Great Mosque of Makkah - 8 min walk - 0.5 miles
Kaaba - 11 min walk - 0.6 miles
Abraj Al-Bait Towers - 11 min walk - 0.6 miles
Well of Zamzam - 12 min walk - 0.6 miles
King Fahad Gate - 13 min walk - 0.7 miles

Getting around

Makkah Station - 16 min drive
King Abdulaziz Intl. Airport (JED) - 75 min drive

Restaurants

‪29Th Floor - ‬6 min walk
‪Al Majlis - ‬13 min walk
‪بيتزا هت - ‬10 min walk
‪Masharef Lounge - ‬13 min walk
‪Al Khairat Restaurant - ‬13 min walk

About this property

Al Shohada by Palm Rich Makkah

Luxury hotel near Great Mosque of Makkah

Near Abraj Al-Bait Towers and Well of Zamzam, Al Shohada by Palm Rich Makkah provides a free daily manager's reception, shopping on site, and a hair salon. Stay connected with free in-room WiFi, with speed of 250+ Mbps (good for 3–5 people or up to 10 devices), and guests can find other amenities such as dry cleaning/laundry services and a business center.

Other perks include:

Free valet parking, plus self parking (surcharge)
Buffet breakfast (surcharge), express check-out, and express check-in
A front-desk safe, a porter/bellhop, and a 24-hour front desk

Room features

All 494 rooms boast comforts such as 24-hour room service and air conditioning, as well as thoughtful touches like late night room service and free WiFi.

More amenities include:

Bathrooms with tubs or showers and hair dryers
40-inch LCD TVs with cable channels
Refrigerators, coffee/tea makers, and daily housekeeping

Languages

Arabic, English, Urdu

Property amenities

Internet

Available in all rooms: Free WiFi
In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
Available in some public areas: Free WiFi

Parking and transportation

Free valet parking on site
Self parking on site (SAR 250 per night)
Limited onsite parking
Wheelchair-accessible parking available

Food and drink

Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: SAR 50 for adults and SAR 25 for children
A restaurant
Free daily manager's reception
Snack bar/deli

Things to do

Shopping

Family friendly

In-room refrigerator
Laundry facilities
Separate bedroom
Snack bar/deli

Conveniences

24-hour front desk
ATM
Hair salon
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Porter/bellhop
Tour and ticket assistance

Business services

Business center
Meeting room

Outdoors

Barbecue grill

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessibility
Wheelchair-accessible parking

1 building
Art Deco architecture
Banquet hall
Designated smoking areas

Room amenities

Bedroom

Bedsheets provided

Bathroom

Bathrobes
Bathtub or shower
Hair dryer
Private bathroom
Slippers
Towels provided

Entertainment

40-inch LCD TV with cable channels

Food and drink

24-hour room service
Coffee/tea maker
Refrigerator

Air conditioning (climate-controlled)
Desk
Iron/ironing board on request
Phone
Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 12:30 PM

Express check-in available

Minimum check-in age: 15

Check-out

Check-out before 1:00 PM

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are available for SAR 110.0 per night

Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

Fee for buffet breakfast: approximately SAR 50 for adults and SAR 25 for children
Self parking fee: SAR 250 per night
Housekeeping is available for an additional fee
Rollaway bed fee: SAR 110.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Tax ID - 5%

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property Registration Number 10001669

We should mention

Only Muslims are allowed to enter the holy cities of Mecca and Medina

Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property

Couples wishing to share a room must provide proof of marriage

Only registered guests are allowed in the guestrooms

Alcohol is not served or permitted at this property

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Al Shohada

Al Shohada Hotel

Al Shohada Hotel Mecca

Al Shohada Mecca

Hotel Al Shohada

Hotel Shohada

Shohada

Shohada Hotel

Hotel Al Shohada Makkah/Mecca

Al Shohada

Al Shohada Hotel

Al Shohada by Palm Rich Makkah Hotel

Al Shohada by Palm Rich Makkah Makkah

Al Shohada by Palm Rich Makkah Hotel Makkah

Frequently asked questions

Is Al Shohada by Palm Rich Makkah pet-friendly?

No, pets are not allowed at this property.

How much is parking at Al Shohada by Palm Rich Makkah?

Valet parking is free at this property.

What time is check-in at Al Shohada by Palm Rich Makkah?

Check-in start time: 4 PM; Check-in end time: 12:30 PM. After-hours check-in is not available.

What time is check-out at Al Shohada by Palm Rich Makkah?

Check-out is at 1:00 PM.

Where is Al Shohada by Palm Rich Makkah located?

Located in Ajyad, this luxury hotel is within a 15-minute walk of Great Mosque of Makkah, Kaaba, and Abraj Al-Bait Towers. Well of Zamzam and Abraj Al Bait Hajar Tower are also within 15 minutes.

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Al Shohada by Palm Rich Makkah Reviews

7.2

Good

7.2/10

Cleanliness

6.8/10

Staff & service

7.2/10

Property conditions & facilities

8/10

Stayed 1 night in Jul 2018

8/10

Stayed 1 night in Jun 2018

6/10

عليكم للاسف وللمرة الاولى في فندق اشهداء اطالب بدفع مبلغ مقابل موقف السيارة بالرغم من انني احد زبائن الفندق متى ما جيت لمكه للمعلو مية فان احد عوامل تفضيل فندق الشهداء هو وجد الموقف المجاني للسيارة بالرغم من بعد المسافه عن الحرم ولكن الا هذه الميزه الغيت

2/10

They charged car parking fee 50 Sr / day however car parking is with booking Room service very poor second day we called many times but no no room service

Stayed 2 nights in Apr 2018

6/10

The Room was Nice But When wE open the Windows Frame full Of dust , toilet flush not working well , problem during check out With wrong posting FB outlet

4/10

I had booked the hotel and paid for online. Arrived at the hotel late in the evening to find the hotel staff not speaking much English and not very helpful. The receptionist said that the room had been booked but no payment was received and that we had to pay again. Even though we produced proof of payment he still demanded another payment. It was a problem with their bank I found out later. I did get a refund but it caused quite a bit of inconvenience. The room needed updating and the shower was dirty. The restaurant floor was not swept regularly during the buffet breakfast, there were bits of food etc on the floor. The lobby however is spacious and very good.

Stayed 6 nights in Mar 2018

8/10

اقامة جيدة ولكن للاسف المطعم كان مغلق

10/10

8/10

I was allowed to check out a bit later than expected.

2/10

اسوء خدمة عملاء موظفين ليس لديهم مسؤوليه ولا الخبرة في احترام الضيف وانهاء اجراءات الدخول لا انصح احد يحجز من خلال النت بالفندق هذه ولا يوجد رقم هاتف شغال تتواصل مع احد منهم

10/10

Stayed 1 night in Jan 2018

2/10

كان الاستقبال سيِّئ جداً، والمعاملة سيئة، وموظفي المطعم يتعاملون بأسلوب غير لائق مع النزلاء، وطعام الفطور سيِّئ،

Stayed 1 night in Jan 2018

6/10

I have stayed in Al Shohada hotel twice prior to this visit and i can clearly see the standard has gone down and it is certainly not a five start hotel. The positives: -The hotel staff quickly came to pick up the luggage on our arrival and safely took to our room -The reception staff looked nice and gentle, although had to bring in a translater on one occasion to explain one problem - The two issues related to shower/toilet were responded and fixed in quick time (within 30 mins) by the housekeeping staff who were humble and polite The negatives: - We booked a twin bed room for x2 adults, x2 kids through expedia and what we got is one king size bed. On multiple complaints, we were told sorry this is what we have to bear with, as hotel is full - We booked a non-smoking room through expedia and what we got was a room in a corridor full of smoking guests and bad smell all around. Again this was complained to reception but to no avail - The toilet flush wasn't working on first use and the shower drain was blocked. These were fixed on reporting but what i find disappointing is that these should be checked prior to room allocated to new guests - The housekeeping is TERRIBLE, of our 5 nights stay only once did the room service came to change towels/bed sheets and clean room (despite calling them 3 times and every time they acknowledge to come but won't). This room service bloke was a rude person and the hotel needs to teach him how to speak to guests.

Stayed 5 nights in Dec 2017