Located close to Kubah 99 Asmaul Husna Mosque and Losari Beach, Swiss-Belhotel Waterfront Makassar provides a poolside bar, a terrace, and a coffee shop/cafe. Treat yourself to a massage or other spa services. The on-site international cuisine restaurant, Swiss Cafe, offers breakfast, lunch, and dinner. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
Reviews
8.08.0 out of 10
Very good
Popular amenities
Pool
Spa
Parking included
Free WiFi
Restaurant
Air conditioning
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View all photos for Deluxe Double Room with City View
Deluxe Double Room with City View
Sleeps 3
1 Double Bed
View all photos for Superior Double Room
Superior Double Room
City view
24 sq m
1 bedroom
Sleeps 2
1 King Bed
View all photos for Deluxe Twin Room, City View
Deluxe Twin Room, City View
City view
30 sq m
1 bedroom
Sleeps 2
2 Twin Beds
View all photos for Grand Deluxe King City View
Grand Deluxe King City View
City view
45 sq m
1 bedroom
Sleeps 2
1 King Bed
View all photos for Business Suite
Business Suite
8.08.0 out of 10
Very good
1 review
(1 review)
56 sq m
1 bedroom
Sleeps 3
1 King Bed
View all photos for Deluxe Twin Room, Sea View
Deluxe Twin Room, Sea View
8.08.0 out of 10
Very good
1 review
(1 review)
30 sq m
1 bedroom
Sleeps 2
2 Twin Beds
View all photos for Double Room Deluxe
Double Room Deluxe
Sleeps 2
1 Double Bed
View all photos for Grand Pavilion
Grand Pavilion
Sleeps 3
2 King Beds and 1 Twin Bed OR 1 King Bed
View all photos for Deluxe Double Room, City View
Deluxe Double Room, City View
10.010.0 out of 10
Exceptional
1 review
(1 review)
City view
30 sq m
1 bedroom
Sleeps 2
1 King Bed
View all photos for Deluxe Double Room, Sea View
Deluxe Double Room, Sea View
30 sq m
1 bedroom
Sleeps 2
1 King Bed
View all photos for Grand Deluxe Twin City View
Grand Deluxe Twin City View
City view
45 sq m
1 bedroom
Sleeps 2
2 Twin Beds
View all photos for Pavilion
Pavilion
43 sq m
1 bedroom
Sleeps 2
1 King Bed
View all photos for Executive Suite
Executive Suite
Sea view
90 sq m
1 bedroom
Sleeps 2
1 King Bed
View all photos for Grand Pavilion
Grand Pavilion
1 bedroom
Sleeps 3
1 King Bed
View all photos for Pavilion Deluxe
Pavilion Deluxe
1 bedroom
Sleeps 3
1 King Bed
View all photos for Pavilion Suite
Pavilion Suite
1 bedroom
Sleeps 3
1 King Bed
About the neighborhood
Located in Makassar, Swiss-Belhotel Waterfront Makassar is in the business district and on the waterfront. Monumen Mandala and Makam Pangeran Diponegoro are notable landmarks, and some of the area's activities can be experienced at Pelabuhan Makasar and Paotere Harbor. Don't miss out on a visit to Trans Studio Makassar. Visit our Makassar travel guide
24-hour roundtrip airport shuttle on request for a surcharge
Free self parking on site
Food and drink
Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: IDR 150,000 per person
A bar/lounge
A coffee shop/cafe
A poolside bar
A restaurant
Restaurants on site
Swiss Cafe
Things to do
Children's pool
Gym
Outdoor pool
Family friendly
Children's pool
In-room washer/dryer
Laundry facilities
Outdoor pool
Soundproofed rooms
Conveniences
24-hour front desk
ATM
Free newspapers in lobby
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Porter/bellhop
Business services
Business center
Meeting rooms
Outdoors
Barbecue grill
On the waterfront
Terrace
Spa
In-room massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Low-height door lock
Phone accessibility kit
Well-lit path to entrance
Wheelchair accessibility
Wheelchair accessible (may have limitations)
Wheelchair-accessible public washroom
Wheelchair-width doorways
Wheelchairs on site
More
1 building
22 floors
Ballroom
Banquet hall
Built in 2016
Designated smoking areas
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Bathrobes
Free toiletries
Hair dryer
Private bathroom
Shower
Slippers
Towels provided
Entertainment
42-inch LCD TV with cable channels
Food and drink
24-hour room service
Electric kettle
Free bottled water
More
Air conditioning
Desk
Desk chair
Iron/ironing board on request
Laptop-compatible safe
Phone
Separate sitting area
Soundproofed rooms
Washer/dryer
Policies
Check-in
Check-in start time: 2 PM; Check-in end time: noon
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Fee for buffet breakfast: approximately IDR 150000 per person
Airport shuttle fee: IDR 200000 per vehicle (one-way)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
Property Registration Number 55110, 9120406272304
We should mention
No pets and no service animals are allowed at this property
Frequently asked questions
Does Swiss-Belhotel Waterfront Makassar have a pool?
Yes, this property has an outdoor pool and a children's pool.
Is Swiss-Belhotel Waterfront Makassar pet-friendly?
No, pets are not allowed at this property.
How much is parking?
Self parking is free at this property.
What time is check-in at Swiss-Belhotel Waterfront Makassar?
Check-in start time: 2 PM; Check-in end time: noon. Late check-in is available during limited hours.
What time is check-out at Swiss-Belhotel Waterfront Makassar?
Check-out is at noon.
Does Swiss-Belhotel Waterfront Makassar provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of IDR 200000 per vehicle applies.
Where is Swiss-Belhotel Waterfront Makassar located?
Situated on the waterfront, this hotel is within 1 mi (2 km) of Losari Beach, Pelabuhan Makasar, and Monumen Mandala. Makam Pangeran Diponegoro and Kubah 99 Asmaul Husna Mosque are also within 2 mi (3 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Swiss-Belhotel Waterfront Makassar Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Best location you can get in Makassar .The staff are so friendly and always try to help . I have stayed here many times and will always stay if I come to Makassar .
Meimy
Stayed 18 nights in Jul 2023
Verified review
6/10 Okay
Kazuaki
Jan 3, 2026
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Lifts were terrible. One was out of order and so everyone waited too long.
Ocean view is nice.
I like the breakfast and clean room. However, it’s loud noise/music from the outside.
Yulisna
Stayed 2 nights in Aug 2024
Verified review
6/10 Okay
yohei
Aug 14, 2024
Liked: Cleanliness, staff & service
Clean hotel. They advertise washer / dryer in the rooms but this is not the case. Restaurant in hotel has slow service.
yohei
Stayed 1 night in Aug 2024
Verified review
4/10 Poor
Steve j
Oct 16, 2025
Disliked: Cleanliness, staff & service
Swiss hotel Macassar
Mixed review for this one - check in painfully slow, first room booked was the sea view room. Seeing the view was made diificult due to the filthy windows - mini bar and tv didnt work. Credit to the management who upgraded me immediately.
Next room was much better and the views terrific. Slightly annoyed with room service who hung up on me due to my poor attempt at Bahasa. Breakfast buffet and pool were good. Gym was pathetic. Would hesitate to recommend.
Steve j
Stayed 2 nights in Oct 2025
Verified review
6/10 Okay
Kion
Mar 27, 2026
Liked: Cleanliness, staff & service
Initially the room given was a smoker room but lucky enough was changed to a non-smoker on the same night. Otherwise it's unbearable having to endure the smell of the smoke all night long. Staff were very friendly but that was the last night stay there where the room above was very noisy with lots of sounds from people above stomping or running around making so much noise close to 11:00 at night. I reported to the reception but no action was done for half an hour and when I called back with irritated tone the staff hung up on me. That was extremely rude. Those noises need to be dealt with well and quick to ensure other people's comfort. The gym has more than what usual other hotels equipment has. Pity the air conditioning stopped working or maybe deliberately stopped to save energy. Was quite unpleasant to do cardio just using fan on the floor. The breakfast has lots of variety of local and Continental options which caters everybody. Staff there we're very helpful and friendly.
Kion
Stayed 13 nights in Mar 2026
Verified review
8/10 Good
Xabat
Jan 26, 2025
Liked: Staff & service
The hotel room was big and the bed comfortable. About the part that I didn't like, two points to mention. There was no soup and tissue on the lobby restrooms ( I went in two consecutive days in the morning around 9 pm). They had three umbrellas to borrow and the three of them were broken. Even if they were broken they stored them at the entrance and didn't throw it away.
Xabat
Stayed 8 nights in Jan 2025
Verified review
6/10 Okay
Mutia
Aug 24, 2026
It's an older hotel. Location is great but I think it needs some updating.
Had to wait forever to checkin then was asked 3 times why I booked through Expedia. Bathroom has no hand towels or bath mat. Wet, slippery floor. Bath towel was frayed and falling apart. Breakfast was cold. Advised the staff but no apology or alternative. Staff wouldn’t cook an omelette to order, you have to have what they give you. Take payment with you to the restaurant as you can’t charge to room. Didn’t expect 5 star but this hotel can do better.
The Hotel is amazing. The rooms are great and you have a nice rooftop bar. Also the pool was nice and the location is perfect in the middle of the city of Makassar. Also the staff is very friendly and helpful. From the hotel you can easily take a boat trip to Samalona Island. It takes only 25 min. I would definitely recommend Swiss-bel Hotel when you are going to visit Makassar.
Some issues were a challenge.
When we checked in our non-smoking room was unavailable and we could only be moved to a non-smoking room after two days.
One elevator was out of order leading to very very long wait times as the hotel was full and too many people for just two elevators.
When we did move room, we have to stand a queue for 45 minutes just to get our new key
Lars
Stayed 4 nights in Dec 2025
Verified review
6/10 Okay
Suzanne
Oct 3, 2024
Liked: Cleanliness, amenities
No tourist information or local maps available. Staff were helpful but had no information to pass on. Restaurant was very limited. There needs to be better staff training in all areas.
Suzanne
Stayed 2 nights in Sep 2024
Verified review
6/10 Okay
Verified traveler
Jul 16, 2022
Disliked: Staff & service
Loudy experience at swissbel makassar
Bad experience.
They changed my room and moved my stuffs without informing me.
I realised only when I entered the room to find all my belonging missing.
The room behind the lift is very noisy, the mechanisms of the lifts can be heard from the room. Will not stay this hotel again.
Nice is good only if you stay high floor.
Verified traveler
Stayed 3 nights in Jul 2022
Verified review
8/10 Good
Verified traveler
Apr 17, 2023
Liked: Cleanliness, staff & service, room comfort
After complaint - top service
Check in was smooth. We liked the hotel and wanted to extend our stay for one night. Had to be moved to a different category room, which was fine with us. After being told two times they will call us back in the room and transfer us to
The new room still nothing happened. We waited 2 hours in our room in the end got transferred to the operator where no one picked up the phone.
After I heavily complained at the reception and requested the manager to explain that this is not how four star hotels can treat their clients, things started moving.
We got transferred to the new room and a dedicated person from the reception helped us immediately with all further requests and questions during our stay. Nungki was very helpful in organizing us massages in the room (which were splendid!!) and helping us to arrange our tour to Toraja.
Later in the day we got a phone call from the management who wanted to upgrade our room as means of apologies for the inconveniences.
I would book the hotel again; rooms were clean and showers were warm. However, Swiss hospitality standards must be looked for elsewhere.