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Claro Makassar

4.0 star property
Travelers can energize with a gym workout before treating themselves to a rejuvenating massage, then savor excellent cuisine at three distinct restaurants

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Photo gallery for Claro Makassar

Treatment room - Claro Makassar (Makassar)
Front of property - Claro Makassar (Makassar)
Interior entrance - Claro Makassar (Makassar)
3 restaurants, Chinese cuisine - Claro Makassar (Makassar)
Lobby - Claro Makassar (Makassar)
Located in Makassar's business district, Claro Makassar offers an upscale retreat with a sauna, spa tub, and massage services. Enjoy fine dining at three on-site restaurants and unwind in the outdoor pool after a day of activities.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Deluxe Twin

Minibar, in-room safe, desk, free WiFi

Deluxe Twin

  • City view
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, Pool View

Deluxe Room, 1 King Bed, Pool View | Minibar, in-room safe, desk, free WiFi

Deluxe Room, 1 King Bed, Pool View

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Junior Suite | Minibar, in-room safe, desk, free WiFi

Junior Suite

  • City view
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King

Deluxe King | Minibar, in-room safe, desk, free WiFi

Deluxe King

  • City view
  • 24 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Room

Superior Room | Minibar, in-room safe, desk, free WiFi

Superior Room

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for President Suite

President Suite | Minibar, in-room safe, desk, free WiFi

President Suite

  • City view
  • 314 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Located in Makassar, Claro Makassar is in the city center. Monumen Mandala and Fort Rotterdam are local landmarks, and travelers looking to shop may want to visit Mall Panakkukang and Mall Ratu Indah. Visit our Makassar travel guide
Map
Jl. A. P. Pettarani No. 3, Makassar, South Sulawesi, 90222

What's nearby

  • Mall Panakkukang
    6 min drive - 1.8 miles
  • Mall Ratu Indah
    9 min drive - 1.8 miles
  • Paotere Harbor
    9 min drive - 6.7 miles
  • Makassar Great Mosque
    10 min drive - 4.4 miles
  • Pelabuhan Makasar
    10 min drive - 8.0 miles

Getting around

  • Maros Station
    28 min drive
  • Makassar (UPG-Sultan Hasanuddin Intl.)
    30 min drive

Restaurants

  • Poin House
    9 min walk
  • The Executive Lounge Clarion Hotel
    5 min walk
  • Sate UJUNG LANDAK
    2 min walk
  • D'Liquid
    1 min walk
  • RM Paotere
    1 min walk

About this property

Claro Makassar

Upscale hotel in the business district
You can look forward to a nightclub, a hair salon, and dry cleaning/laundry services at Claro Makassar. For some rest and relaxation, visit the sauna or hot tub, and indulge in a massage. Be sure to enjoy Chinese cuisine at one of the 3 on-site restaurants. In addition to a bar and a gym, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An outdoor pool
  • Free self parking
  • Bike rentals, a roundtrip airport shuttle (surcharge), and an electric car charging station
  • Tour/ticket assistance, concierge services, and 19 meeting rooms
Room features
All 585 rooms feature comforts such as air conditioning, in addition to thoughtful touches like free WiFi and safes.
More amenities include:
  • Bathrooms with free toiletries and hair dryers
  • LCD TVs with cable channels
  • Coffee/tea makers, daily housekeeping, and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • 3 restaurants
  • A bar/lounge

Restaurants on site

  • Carita Lounge
  • KOI
  • Legend
  • Sunachi

Things to do

  • Bicycle rentals
  • Gym
  • Hot tub
  • Nightclub
  • Outdoor pool
  • Sauna

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 19 meeting rooms
  • Business center
  • Conference center

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Smoking not allowed

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Room service

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Grand Clarion
Grand Clarion Convention
Grand Clarion Convention Makassar
Grand Clarion Hotel & Convention
Grand Clarion Hotel & Convention Makassar
Claro Makassar Hotel
Clarion Hotel And Convention Makassar
Claro Makassar Hotel
Claro Makassar Makassar
Claro Makassar Hotel Makassar

Frequently asked questions

Does Claro Makassar have a pool?

Yes, this property has an outdoor pool.

Is Claro Makassar pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Claro Makassar?

Check-in start time: 2 PM; Check-in end time: midnight.

What time is check-out at Claro Makassar?

Check-out is at noon.

Does Claro Makassar provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Claro Makassar located?

Located in the heart of Makassar, this hotel is within 3 mi (5 km) of Mall Panakkukang, Mall Ratu Indah, and Losari Beach. Makassar Great Mosque and Monumen Mandala are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Claro Makassar Reviews

7.8

Good

7.8

Cleanliness

7.6

Location

7.8

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 17 out of 54 reviews
Rating 8 - Good. 21 out of 54 reviews
Rating 6 - Okay. 9 out of 54 reviews
Rating 4 - Poor. 6 out of 54 reviews
Rating 2 - Terrible. 1 out of 54 reviews

Reviews

Verified

10/10 Excellent

Niklas

Liked: Cleanliness
Freundliches und aufmerksames Personal.
Stayed 5 nights in Apr 2026
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

happy with everything

clean room and great customer service. will definitely stay here again.
Stayed 1 night in Mar 2021
Verified

10/10 Excellent

Desti

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bersih dan Nyaman
Stayed 1 night in Mar 2020
Verified

8/10 Good

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Large clean room.

The room was large and clean. The Friday night BBQ buffet had a great variety of good food. It would have been even more delicious had the food all been hot.
Stayed 2 nights in Sep 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

朝食が充実している大変お得なホテル

ビジネスで4泊しました。マカッサルで最も収容能力が大きく、団体客も多く、朝食はその団体客との時間をずれせば快適です。朝食のメニューは豊富でインドネシア料理に洋食など、日本食はありませんが、大満足です。ホテル内には中華風、和食風、もちろんインドネシア料理にバーベキューレストランもあり、選択肢が豊富です。また、24時間ではありませんが朝6時から夜10時まで使えるジムやプールがあるフィットネスセンターは、大変便利です。ただし、無線ネットワークに関してはロビー階では問題ありませんが、客室内では繋がりにくい時もありました。いずれにしてもこの価格で上記のようなサービスは大変お得です。次回もぜひ利用したいと思います。
Stayed 4 nights in Aug 2019
Verified

8/10 Good

Guntur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel dengan kualitas melebihi harganya

Sudah beberapa kali menginap disini sejak namanya masih Clarion. Lokasi strategis, fasilitas lengkap seperti sepeda, atm, dll, sarapan lezat dengan berbagai menu pilihan.
Stayed 2 nights in Jun 2019
Verified

10/10 Excellent

Amrita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very Grand

My husband and I stayed here for 2 nights flying in from Bali. For a friends wedding. they had their wedding reception in one of the convention rooms and it was amazing! We enjoyed our experience in Makasaar and the friendly locals.
Stayed 2 nights in Aug 2018
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, comfort, i can finish my jobs savely . My kids also enjoy this hotel facilities. Thanks
Stayed 2 nights in Jul 2018
Verified

4/10 Poor

ebbie

Liked: Staff & service
Disliked: Room comfort

It’s for local people but not a standard for trsm

I booked this hotel for my mom & dad, they had a family wedding held in there. I booked for grand clarion which is a new building of hotel but instead they gave an old room, no carpet & a very small twin bed. The bathroom locked from outside instead from in side for normal bathroom. I’m not surprised when my dad told me, we had an experience when me & my husband stay in there, so not a standard for westerner.
Stayed 1 night in Feb 2018
Verified

8/10 Good

Verified traveler

Liked: Staff & service

Good loication

Generally all round v satisfactory service ! Good spread of Breakfast n service namely Ilham AT LOBBY Service Mgr Genta n front desk Railla v helpful in enquiries
Stayed 3 nights in Nov 2017
Verified

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities

Big hotel, but the service wasnt really good..

Mini bar is empty... towel so small and thin.. Concierge dont know anything..
Stayed 1 night in Jul 2017
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

Nice Hotel and Pool with a few improvements

On the advertised room facilities there was supposed to be a bathtub but we got to the room and there wasn't. I went back down to ask if I could please get a room with a bathtub and they said their were no rooms at the same price with a bathtub and that it would be extra charge to upgrade rooms. I pleaded my case a few times and waited about 15 min by the time they went back and forth to the manager to see if they would upgrade for me. They finally did but it wasn't a pleasant experience. The wifi didn't work. In addition they did not inform us at check in that we should get parking vouchers for free parking. The breakfast could use a pick me up. Otherwise nice hotel and pool!
Stayed 1 night in May 2017
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Staff & service

Unprofessional staff

the concierge is out of staff the morning breakfast is too crowded
Verified

8/10 Good

pyon

Liked: Cleanliness, staff & service, room comfort

お部屋

10階の部屋だったが、窓際はclubの爆音が部屋まで来て、朝3時まで寝れず、部屋を移動。 朝食は充実しており、街の中心部でアクセスも良い
Verified

8/10 Good

YULIUS RICKY

Liked: Cleanliness, property conditions & facilities, room comfort

Perfect Place in the middle of city

bagus, bersih, luas, fasilitas lengkap
Verified

8/10 Good

YULIUS RICKY

Liked: Property conditions & facilities, room comfort

strategis

lokasi cukup bagus, kamar luas, sayang check in lambat
Verified

4/10 Poor

Andrie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

GCH

Receptionist work very slow
Verified

4/10 Poor

ABrough

Disliked: Cleanliness, property conditions & facilities, room comfort

Location is okay but very crowded on weeding

It took me 20 minutes for check in, i had to wait to lobby and confirm again to a receptionist which make me very tired. The facilities is old fashion which some of them need to paint again, marks on table. As soon as walk out from lift , the air was very hot, it seemed the air conditioner didnt work.
Verified

8/10 Good

Andrie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Hotel

Hotel is good, but towel is a bit old.
Verified

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel out of the way a bit but well worth it.

The only 2 niggles i had , not enough seating in lobby and not enough info about what's on in the evening.
Verified

8/10 Good

sung hoon

Liked: Cleanliness, staff & service

good place

good time and good place . but a lot of people in hotel.
Verified

6/10 Okay

Jae Bum

Value for money

Value for money. 요금 대비 나쁘지 않은 선택입니다. 다만 제가 묶었을때 나이트클럽이 늦게 까지해서 소음이 조금 거슬렸습니다.
Verified

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

Poorly maintained hotel.

Pros: Friendly check-in. Pretty staff. Nice bellboys/concierge. Unfortunately got the old wing of the hotel despite paying a price premium for Deluxe Pavilion. Almost no signage to pool and better side of hotel. Taxis are confusing to order. Not regular taxis but unmarked vans with arbitrary pricing. Our hotel taxi van driver got lost en route to well known hotel. Every single room in this hotel has stained/damage carpets. What's with this? Bed was hard and pillows were hard. Would stay at Sheraton Four Points or Aston next time.
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

申し分なし。

部屋の快適度は非常に良い。街中であるが，ホテルの周りにはあまり店がなく，コンビニが１件ある程度と思われる。
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

love the pool!

we love this hotel especially the pool and the breakfast. some rooms are a bit musty with carpet, but overall comfortable.