Majors Vacations

Excellent experience 10/10

Overall the ocean was beautiful, the staff kept the hotel and outside clean and were incredibly personable and helpful. However, we had several issues: had to change rooms due to outlets not working, then out AC stopped working, and it sometimes felt like a carnival cruise behavior all over the pool area, we even had to call the front desk at 4am due to drunk guests that were screaming and running up and down the hallways. Also, my husband fell ill and they would not accommodate a later check out for more than an hour, forcing him to lie on a couch in the lobby.

Beautiful location, amenities and staff

Good experience, beautiful beaches. The food is expensive, the room at the Royal was a little dated. There was construction near the cove, they could have handled it better, as it was a little disruptive as early as 8 am.

Harborside at Atlantis. The resort was beautiful, very clean, and well maintained. Our only negative experience was check-in. Unfortunately, our room wasn’t ready at check-in and we had to wait two hours before we were able to check in, which was disappointing after traveling. Aside from the delayed check-in, we really enjoyed our stay and had a wonderful experience overall.