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Mercure Maitland Monte Pio

Property class: 3.5

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Photo gallery for Mercure Maitland Monte Pio

A person in a bathtub with candles in the background. - Mercure Maitland Monte Pio (Maitland)
A spacious lobby with a patterned carpet, seating areas, and a bar with bottles. - Mercure Maitland Monte Pio (Maitland)
A hallway with a patterned carpet, brick walls, and decorative wall panels. - Mercure Maitland Monte Pio (Maitland)
A hotel lobby with a bar area, seating arrangements, and a dining section. - Mercure Maitland Monte Pio (Maitland)
An outdoor dining area with tables and chairs, a central heating lamp, and a brick wall with greenery. - Mercure Maitland Monte Pio (Maitland)
Take advantage of a garden, dry cleaning/laundry services, and a bar at Mercure Maitland Monte Pio. For some rest and relaxation, visit the sauna or the steam room. The on-site international cuisine restaurant, The Pines, offers breakfast, lunch, and dinner. Free in-room WiFi is available to all guests, along with a gym and a business center.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Hot tub
  • Free WiFi
  • Air conditioning

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Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room, 1 Queen Bed

A hotel room with a large bed, bedside lamps, a desk with a chair, and a door.

Standard Room, 1 Queen Bed

8.2 out of 10
Very good
(10 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, Multiple Beds

A hotel room with two beds, a desk, a chair, a lamp, and a painting on the wall.

Standard Room, Multiple Beds

7.0 out of 10
Good
(2 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Executive Room, 1 King Bed

A hotel room with a bed, a seating area, a desk, and a large mirror.

Executive Room, 1 King Bed

  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed (Spa)

Room

Executive Suite, 1 King Bed (Spa)

  • Sleeps 2
  • 1 King Bed

Standard Room, Multiple Beds

  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

About the neighborhood

Located in Maitland, Mercure Maitland Monte Pio is in the city center. Mindaribba Weddings and Wallalong House - Hunter Valley Wedding Venue are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Stockland Green Hills Shopping Center and Lovedale Smokehouse Cafe, Charcuterie & Majors Lane Cooking School. Hunter Valley Steamfest and Maitland Regional Art Gallery are also worth visiting. Visit our Maitland travel guide
Map
Cnr New England Highway & Dwyer St, Maitland, NSW, 2320

What's nearby

  • A row of lockers with benches in a well-lit, green-floored hallway.
    Maitland Gaol
    7 min drive - 4.8 miles
  • A well-manicured garden with a gazebo, neatly trimmed hedges, and flowering plants.
    Hunter Valley Gardens
    29 min drive - 22.6 miles
  • Winter Art Bazaar
    2 min drive - 1.0 mile
  • Hunter Valley Steamfest
    3 min drive - 2.0 miles
  • Maitland Showground
    5 min drive - 3.1 miles

Getting around

  • Telarah Station
    8 min walk
  • Metford Station
    12 min drive
  • Newcastle, NSW (NTL-Williamtown)
    34 min drive

Restaurants

  • Grand Junction Hotel
    3 min drive
  • Starbucks
    6 min walk
  • KFC
    3 min drive
  • Hungry Jack's
    8 min walk
  • Lavenders Riverside Cafe
    4 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • The Pines

Things to do

  • Gym
  • Hot tub
  • Outdoor pool
  • Sauna
  • Steam room
  • Tennis lessons

Family friendly

  • Crib (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • ATM
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • Elevator

More

  • 1 building
  • 2 floors
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 20-inch LCD TV with premium cable channels
  • iPod dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in from 2 PM - 7:30 PM and 2:00 PM - 6:30 PM
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open Monday - Friday (8:30 AM - 7:30 PM) and Saturday - Sunday (9:30 AM - 6:30 PM)
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from July 24 2026 to November 30 2026 (dates subject to change):
  • Breakfast
  • Business center
  • Dining venue(s)
  • Meeting facilities
  • Hot tub
  • Swimming pool
  • Tennis courts
The property will be renovating from July 24 2026 to November 30 2026 (completion date subject to change). The following areas are affected:
  • Dining venue(s)
  • Hot tub
  • Swimming pool
  • Tennis courts
During renovations, the hotel will make every effort to minimize noise and disturbance.
The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Dining venue(s)
  • Full-service spa
  • Outdoor pool
  • Hot tub
The following facilities are closed on Friday and Saturday:
  • Dining venue(s)
  • Full-service spa
  • Outdoor pool

Access methods

Staffed front desk, lockbox

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 45.0 per night
Cribs (infant beds) are available for AUD 15.0 per night

Property payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

Optional extras

  • Crib (infant bed) fee: AUD 15.0 per night
  • Rollaway bed fee: AUD 45.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
Children under 18 years old are not allowed in the swimming pool or hot tub without adult supervision

Frequently asked questions

Does Mercure Maitland Monte Pio have a pool?

Yes, this property has an outdoor pool. The pool will be unavailable from July 24 2026 to November 30 2026 (dates subject to change). The property will be renovating the pool from July 24 2026 to November 30 2026 (completion date subject to change).

Is Mercure Maitland Monte Pio pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Mercure Maitland Monte Pio?

Check-in is from 2 PM–7:30 PM, and from 2:00 PM–6:30 PM.

What time is check-out at Mercure Maitland Monte Pio?

Check-out is at 10 AM.

Where is Mercure Maitland Monte Pio located?

Located in the heart of Maitland, this hotel is within 2 mi (3 km) of Winter Art Bazaar, Hunter Valley Steamfest, and Walka Water Works. Maitland Regional Art Gallery and Maitland Showground are also within 3 mi (5 km). Telarah Station is 8 minutes by foot and East Greta Junction Station is 25 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Mercure Maitland Monte Pio Reviews

7.6

Good

8.4

Cleanliness

8.0

Location

8.2

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 89 out of 293 reviews
Rating 8 - Good. 106 out of 293 reviews
Rating 6 - Okay. 58 out of 293 reviews
Rating 4 - Poor. 27 out of 293 reviews
Rating 2 - Terrible. 13 out of 293 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wide open parking, Motel was going though a bit of renovation. Rooms and elevator where clean and in good working order. Air conditioning was a bit under par, but worked enough to make the stay pleasant. No restaurant due to upgrades to the motel.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very professional and friendly staff great comfortable room
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a beautiful, historic building.
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and professional staff, clean and tired rooms, nice and quiet, great location.
Stayed 7 nights in Mar 2024
Verified review

8/10 Good

Very quite and spacious Comfortable bed Friendly and helpful staff
Stayed 1 night in Oct 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy,clean,quiet & restaurant in house.
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff always welcoming, very easy location and parking. Central. Rooms always comfortable and tidy. Charming little place, have stayed twice and it's a favourite.
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
The property was very unique with its age. Definitely looks better on the inside. Cleaning staff were friendly, rooms nice and clean. I would stay there again.
Stayed 3 nights in Jun 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old historic property, clean and comfortable. The lady on reception was friendly and informative, Would stay again.
Stayed 2 nights in Oct 2023
Verified review

8/10 Good

Quaint Motel

Pleasantly surprised, very quaint motel and our king room was spacious
Stayed 3 nights in Jan 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great overnight stay. Clean rooms. Comfy bed. Close to where we had to be. Great staff. Easy parking and free
Stayed 1 night in Apr 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and efficient staff
Stayed 3 nights in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
History of use. Good food and accommodation.
Stayed 1 night in Dec 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service
The history of the grounds and building is amazing and to look at it as a school or children’s home it was an amazing building. As a motel it is dated but the bathrooms are amazing and the staff friendly. I enjoyed my one night stay
Stayed 1 night in Feb 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service
We had a pleasant stay. Our room was clean and comfortable. An eclectic decor in some parts of the hotel was pleasing and bright. Staff were all welcoming. We would book again.
Stayed 2 nights in Oct 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only stayed one night but it was great. The interior was beautiful. We had two rooms one was bigger than the other. Pool needs a little work but we enjoyed it anyway. Perfect for families. The staff were super friendly.
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room. Quiet.
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great food & bar facilities on site. Interesting regal style architecture & decore. Pleasant sitting areas. Nicely renovated rooms. Comfortable beds. I would go back if ever in the area again. Very pleasant staff. Thank you for your kindness.
Stayed 2 nights in Aug 2023
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
The hotel has aged and needs to be renovated. While it is an old building, i could hear people walk around outside and in the room next doors due to the floor creaking. The room had a variety of different light fixture with several globes out. The air conditioning remot was broken. The room was spacous and th3 bed was reasonably comfortable. There was a restaurant and the food was ok, but limited.
Stayed 1 night in Jun 2025
Verified review

6/10 Okay

Disliked: Cleanliness, property conditions & facilities
The building appears to a former Abbey or Aged Care facility or similar institution. Fairly dated. Inadequately maintained, bizarre mix of decor. Needs reno or at least refurb. Friendly staff though a bit non-conformist (no staff identifiers). Breakfast was good. Isolated location, so surrounds are quite suburban. Close to the hospital. Reasonably priced though probably a bit high still for the facilities. The pool and pool gardens are a shocker.
Stayed 1 night in Sep 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
The accommodation was very comfortable and the staff were helpful and courteous. The hotel is also in good order and I love the old worldly feel. What I didn’t like was lack of staff particularly at breakfast. Also the continental breakfast was just cereal, tinned fruit and three choices of bread. No fruit bread. I also had to ask for skim milk. When I did ask though the staff were very obliging. Also mushrooms couldn’t be ordered on toast. The garden also needs attention. A lot of this are just small things but if these were fixed they’d get a 5 but only a 3.5 today.
Stayed 3 nights in Sep 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good friendly staff and a nice clean room
Stayed 1 night in Jul 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities
Gym could not use sauna could not use it was under the construction whole place not very good room not bad
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The receptionist, Raven, was very helpful and friendly. Parking was easy. Getting out of Dwyer St. turning right onto the highway can be a problem with traffic. It’s easier to turn left go around the large roundabout down the road. I’d definitely stay here again.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Great place to stay , was passing though ticked all the boxes for me, Dinner was nice & good value for money.
Stayed 1 night in Aug 2025