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Thames Riviera Hotel, Sure Hotel Collection by Best Western

3.0 star property
Escape to a peaceful riverside haven where warm hospitality meets modern comfort. Unwind on the garden patio or plan your day over breakfast.

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Photo gallery for Thames Riviera Hotel, Sure Hotel Collection by Best Western

Breakfast, lunch and dinner served - Thames Riviera Hotel, Sure Hotel Collection by Best Western (Maidenhead)
Executive Room, 1 King Bed, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets - Thames Riviera Hotel, Sure Hotel Collection by Best Western (Maidenhead)
Exterior - Thames Riviera Hotel, Sure Hotel Collection by Best Western (Maidenhead)
Lobby - Thames Riviera Hotel, Sure Hotel Collection by Best Western (Maidenhead)
Reception - Thames Riviera Hotel, Sure Hotel Collection by Best Western (Maidenhead)
On the Thames River, Thames Riviera Hotel offers a tranquil retreat with a garden and terrace. Guests rave about the helpful staff as they unwind at The Blue River Cafe, enjoy in-room WiFi, explore nearby attractions with tour/ticket assistance or relax by barbecue grills.

Reviews

7.4 out of 10
Good

Popular amenities

  • Free WiFi
  • Restaurant
  • Business services
  • Bar

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking

7.8 out of 10
Good
(21 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 Twin Bed, Non Smoking (Cozy Room)

Standard Room, 1 Twin Bed, Non Smoking (Cozy Room) | Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Twin Bed, Non Smoking (Cozy Room)

8.8 out of 10
Excellent
(6 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Executive Room, 1 King Bed, Non Smoking

Executive Room, 1 King Bed, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Executive Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

About the neighborhood

Maidenhead is home to Thames Riviera Hotel, Sure Hotel Collection by Best Western. Nirvana Spa and Airport Bowl are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit LEGOLAND® Windsor and Thorpe Park. Longridge Activity Centre and Queen Mary's Dolls' House are also worth visiting. Visit our Maidenhead travel guide
Map
The Bridge, Maidenhead, England, SL6 8DW

What's nearby

  • Thames Path
    Thames Path
    1 min walk - 0.1 miles
  • River Thames
    River Thames
    1 min walk - 0.1 miles
  • Maidenhead Railway Bridge (Maidenhead Viaduct)
    8 min walk - 0.4 miles
  • York Road
    16 min walk - 0.9 miles
  • Maidenhead Heritage Centre
    18 min walk - 1.0 mile

Getting around

  • Taplow Station
    19 min walk
  • Heathrow Airport (LHR)
    28 min drive

Restaurants

  • Knead
    15 min walk
  • A Hoppy Place Maidenhead
    15 min walk
  • Presto Italian Street Food
    12 min walk
  • The Maiden's Head
    13 min walk
  • KFC
    12 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (GBP 10 per night)
  • Limited onsite self parking

Food and drink

  • Full breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 12 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Blue River Cafe

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% organic food
  • Banquet hall
  • Comprehensive food waste policy
  • Local culture and ecosystem education
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • LED lighting
  • Portable fan
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 12 and younger eat free breakfast
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 12.00 per person
  • Self parking fee: GBP 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators

Frequently asked questions

Is Thames Riviera Hotel, Sure Hotel Collection by Best Western pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for GBP 10 per night. Limited spots are available.

What time is check-in at Thames Riviera Hotel, Sure Hotel Collection by Best Western?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Thames Riviera Hotel, Sure Hotel Collection by Best Western?

Check-out is at 11 AM.

Where is Thames Riviera Hotel, Sure Hotel Collection by Best Western located?

Situated in Maidenhead, this hotel is steps from Thames Path and River Thames. Maidenhead Railway Bridge (Maidenhead Viaduct) and All Saints' Church are also within 2 mi (3 km). Taplow Station is 19 minutes by foot and Maidenhead Station is 21 minutes.

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Reviews

Thames Riviera Hotel, Sure Hotel Collection by Best Western Reviews

7.4

Good

7.8

Cleanliness

8.2

Location

8.0

Staff & service

6.8

Property conditions & facilities
Rating 10 - Excellent. 149 out of 624 reviews
Rating 8 - Good. 245 out of 624 reviews
Rating 6 - Okay. 136 out of 624 reviews
Rating 4 - Poor. 61 out of 624 reviews
Rating 2 - Terrible. 33 out of 624 reviews

Reviews

Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleam room great location food was a 7 of 10 but the ambiance was great, shower was fantastic bed very comfortable easy access to town center.
Stayed 1 night in May 2026
Verified

8/10 Good

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet with lovely view over the river
Stayed 1 night in May 2026
Verified

8/10 Good

Jeremy ,Glenys

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful and very attentive breakfast was very good.staff in restaurant was very friendly. Room was very clean and pleasant all around good service and good value.x
Stayed 1 night in May 2026
Verified

8/10 Good

bhadresh

Liked: Cleanliness, staff & service
For the price, good value for money. Room was average, could do with updating. We were lucky to have a spacious room with river view
Stayed 1 night in Jun 2026
Verified

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the larger corner window room on the first floor, with canal views. Bef was small for a "King" -- international queen size in reality. Breakfast was good, though not as good as many of our other UK stays. Parking was easy, and the walk along the canal was nice. Dinner at the hotel wss good. Room could be noisy in warmer weather, as the terrace and patio of the restaurant are directly outside of the room. But weather was cold enough that nobody was outside during our stay, so quiet overnight.
Stayed 1 night in May 2026
Verified

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking easy and secure. Room very clean and comfortable. Excellent bar and riverside restaurant. Staff were amazingly helpful especially Shreya, Paul and Mo who went above and beyond. Definitely hope to come back.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking handy - Staff very good and efficient, especially Paul very friendly, and appeared to be doing everything and with a smile. Fab river view, nice bath and actually had aircon. Only gripe the safe didn't work.
Stayed 2 nights in Mar 2026
Verified

6/10 Okay

Robert

Liked: Cleanliness, staff & service
I stayed in a cheap room, not very nice, but the staff are great,restaurant food is really good.
Stayed 4 nights in Nov 2025
Verified

8/10 Good

Jo

Liked: Cleanliness, staff & service
Staff were so lovely . hotel is “a bit OLD and decor tired but It was clean
Stayed 1 night in Nov 2025
Verified

8/10 Good

Keith

Liked: Cleanliness, staff & service, room comfort

Short stay

We stayed one night only, all good, friendly staff and very clean.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great check in and evening meal service by Shriya. Nice view out ot the window of our bedroom and for breakfast/evening meal of the river.
Stayed 1 night in Aug 2025
Verified

6/10 Okay

Ben

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
It was a room for a travelling worker. The best bit was the food in the evening, very tasty.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Keith

The room was clean. However the central heating wasn’t working but a fan heater was provided.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

wesley shannon

Liked: Cleanliness, staff & service
We enjoyed our 10 day stay. The food was good and the room was clean. It is a modest property but was what we needed for our Maidenhead stay.
Stayed 8 nights in Apr 2025
Verified

10/10 Excellent

HAZEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
OUR ROOM WAS CLEAN AND BRIGHT AS WAS THE HOTEL GENERALLY. PARKING WAS EASY INSIDE AND INSIDE THE HOTEL BOUNDARY. STAFF WERE HAPPY AND VERY HELPFUL. DID NOT USE LAUNDRY SERVICES. HAD A GREAT STAY AND WILL COME AGAIN.
Stayed 3 nights in Sep 2025
Verified

6/10 Okay

Aisling

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Budget hotel where basically everything has seen better days. I stayed in November and my room was cold at night. The sheets and bathroom were clean but there is a lot of noise from other guests through the walls.
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel for an overnight stay, seemed to be short of staff. Lovely location on the Thames
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Roger

Liked: Property conditions & facilities

Great hotel Ideal 25 mins to Heathrow

Brilliant location. Will use again
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Harry

Liked: Cleanliness, staff & service, property conditions & facilities
Only stayed for one night, but it was a great stay! Rooms are nice, staff are nice, all rough great! Will definitely be back!
Stayed 1 night in Mar 2025
Verified

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were so helpful and friendly!
Stayed 1 night in Dec 2024
Verified

8/10 Good

Lyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property on the river. Nice and quiet. Peaceful
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great stay

Beautiful room, very comfortable and clean Slept well. The food was fab
Stayed 1 night in Feb 2024
Verified

8/10 Good

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2 Night stay in Maidenhead

Good value for money, plenty of space and bed comfortable and a wonderful view of the river. We couldn't stay on the balcony due to flies, but still had a wonderful stay.
Stayed 1 night in Apr 2025
Verified

8/10 Good

Annette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in room 410 and it was great, the decor was lovely, the bathroom clean and modern, and the shower amazing.
Stayed 1 night in Nov 2024
Verified

8/10 Good

Victoria

Liked: Cleanliness, amenities, property conditions & facilities
Good base for local area Cliveden and Windsor. River views, clean room with the main essentials. Breakfast (self serve) is very basic.
Stayed 2 nights in Jul 2025