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Thames Riviera Hotel, Sure Hotel Collection by Best Western

3.0 star property
Eco-certified hotel with a 24-hour front desk and a restaurant

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Photo gallery for Thames Riviera Hotel, Sure Hotel Collection by Best Western

Exterior
Exterior
Single Room | Desk, iron/ironing board, free WiFi, bed sheets
Lobby
Breakfast, lunch, dinner served; Modern European cuisine

Reviews

7.2 out of 10
Good

Popular amenities

  • Room service
  • Bar
  • 24/7 front desk
  • Breakfast available
  • Laundry
  • Housekeeping

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking

Highlights

Heating
Flat-screen TV
Portable fan
Hair dryer
Private bathroom
Electric kettle
Coffee/tea maker
Satellite channels
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Non Smoking

Executive Room, 1 King Bed, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Executive Room, 1 King Bed, Non Smoking

Highlights

Heating
Flat-screen TV
Portable fan
Hair dryer
Private bathroom
Electric kettle
Coffee/tea maker
Satellite channels
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Twin Bed, Non Smoking (Cozy Room)

Standard Room, 1 Twin Bed, Non Smoking (Cozy Room) | Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Twin Bed, Non Smoking (Cozy Room)

Highlights

Heating
Flat-screen TV
Portable fan
Hair dryer
Private bathroom
Electric kettle
Coffee/tea maker
Satellite channels
  • Sleeps 1
  • 1 Twin Bed

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About the neighborhood

Map
The Bridge, Maidenhead, England, SL6 8DW

What's nearby

  • Thames Path - 1 min walk - 0.0 miles
  • Cliveden House - 7 min drive - 3.9 miles
  • Windsor Racecourse - 11 min drive - 7.5 miles
  • Windsor Castle - 12 min drive - 8.3 miles
  • LEGOLAND® Windsor - 13 min drive - 9.3 miles

Getting around

  • Taplow Station - 19 min walk
  • Heathrow Airport (LHR) - 28 min drive

Restaurants

  • ‪Bakedd - ‬12 min walk
  • ‪The Bear - ‬12 min walk
  • ‪Grenfell Arms - ‬6 min walk
  • ‪Knead - ‬15 min walk
  • ‪Hall & Woodhouse - ‬6 min walk

About this property

Thames Riviera Hotel, Sure Hotel Collection by Best Western

Eco-certified hotel near Thames River
Consider a stay at Thames Riviera Hotel, Sure Hotel Collection by Best Western and take advantage of a terrace, a garden, and dry cleaning/laundry services. The on-site Modern European cuisine restaurant, The Blue River Cafe, offers breakfast, lunch, and dinner. In addition to a bar, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Free self parking
  • Full breakfast (surcharge), a front-desk safe, and concierge services
  • A 24-hour front desk, 1 meeting room, and smoke-free premises
  • Guest reviews give top marks for the helpful staff
Room features
All 52 rooms offer amenities such as free WiFi.
More conveniences in all rooms include:
  • Heating and portable fans
  • Bathrooms with tubs or showers and free toiletries
  • 32-inch flat-screen TVs with premium channels
  • Electric kettles, daily housekeeping, and desks

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, German, Hindi, Hungarian, Lithuanian, Romanian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site

Food and drink

  • Full breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 12.50 for adults and GBP 8 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Blue River Cafe

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • No elevator

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Desk
  • Heating
  • Iron/ironing board
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 12.50 for adults and GBP 8.00 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

This property does not have elevators

Property is also known as

Thames Riviera Hotel Maidenhead
Thames Riviera Hotel
Thames Riviera Maidenhead
Thames Riviera
Thames Riviera Hotel
Thames Riviera Hotel Sure Hotel Collection by Best Western

Frequently asked questions

Is Thames Riviera Hotel, Sure Hotel Collection by Best Western pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Thames Riviera Hotel, Sure Hotel Collection by Best Western?

Self parking is free at this property.

What time is check-in at Thames Riviera Hotel, Sure Hotel Collection by Best Western?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Thames Riviera Hotel, Sure Hotel Collection by Best Western?

Check-out is at 11 AM.

Where is Thames Riviera Hotel, Sure Hotel Collection by Best Western located?

Situated in Maidenhead, this eco-certified hotel is steps from Thames Path and Thames River. Bray Marina and Dorney Court are also within 3 mi (5 km). Taplow Station is 19 minutes by foot and Maidenhead Station is 21 minutes.

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Thames Riviera Hotel, Sure Hotel Collection by Best Western Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 113 out of 522 reviews
Rating 8 - Good. 204 out of 522 reviews
Rating 6 - Okay. 118 out of 522 reviews
Rating 4 - Poor. 57 out of 522 reviews
Rating 2 - Terrible. 30 out of 522 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

6.6/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10

We enjoyed our 10 day stay. The food was good and the room was clean. It is a modest property but was what we needed for our Maidenhead stay.
Stayed 8 nights in Apr 2025

6/10

Building a bit tired, recently refurbished but not to a great standard. Breakfast mediocre.
Stayed 1 night in May 2025

10/10

Only stayed for one night, but it was a great stay! Rooms are nice, staff are nice, all rough great! Will definitely be back!
Stayed 1 night in Mar 2025

10/10

Lovely stay
Stayed 1 night in Jan 2025

10/10

Amazing hotel
Stayed 2 nights in Jan 2025

8/10

Staff were so helpful and friendly!
Stayed 1 night in Dec 2024

6/10

Booked an overnight room as was eating at a lovely restaurant in nearby Bray
Stayed 1 night in Feb 2025

10/10

Everything is very good. Staff service, cleaning good everything.
Stayed 1 night in Feb 2025

8/10

The room was clean and warm, we had noisy neighbours though on the one night we stayed.
Stayed 1 night in Feb 2025

8/10

Positive: the manager was really good he went out of his way to get ice several times for my husband`s bad leg. Neg: Reception wasn`t brillant we are in our eighties luckily very fit, no help with our luggage (no lift) after dragging it up several flights of stairs the room card didn`t work. Pos: The view of the river Thames from our room was beautiful.
Stayed 1 night in Apr 2025

8/10

Staff were lovely and helpful. I enjoyed my stay, it was clean. The bathroom was very cold so I turn the heating up & left the door open to heat up.
Stayed 1 night in Jan 2025

10/10

Great stay.
Stayed 1 night in Jun 2024

6/10

Fantastic setting on the river but the property was very run down. Smelt snd felt damp, bedroom windows not cleaned in years, wallpaper peelingno lift to our room, room only serviced once during 3 night stay
Stayed 3 nights in Feb 2025

6/10

Avarage hotel. Possibly nice in the summer as the location on the river is very good
Stayed 1 night in Sep 2024

8/10

Lovely helpful staff. Hotel itself is functional. Bathroom was tired, needed painting. Room itself was fine. Broken window which slammed in the night. Good parking and convenient location on the river. Breakfast was ok
Stayed 1 night in Jan 2025

6/10

I stayed 6 nights. every day, i asked for housekeeping, every day they said no problem, it will be done. They showed up three times. All the staff were nice and polite, i am only rating them low on customer service because of lack of follow through.
Stayed 6 nights in Feb 2025

6/10

Good stay right next to river! Taplow prime location. Good restaurant food and wide area for comfortable and relaxed dining or working.
Stayed 1 night in Sep 2024

10/10

Me and my girlfriend Went away for a night In Maidenhead Was really pleased with the hotel and the staff
Stayed 1 night in Sep 2024

10/10

Beautiful room, very comfortable and clean Slept well. The food was fab
Stayed 1 night in Feb 2024

8/10

A clean room with a short walk to the town centre
Stayed 1 night in Jun 2024

8/10

The hotel staff were friendly. The room was clean and comfortable. A/c worked good. Breakfast was good. Currently 12.50. The only downside was the hotel has no lift. I would stay there again.
Stayed 2 nights in Oct 2024

10/10

Great place fantastic value friendly staff and lovely views of the river Thames
Stayed 1 night in Apr 2024

8/10

Excellent staff especially bar man who seems to have look after restaurant as well. Was realy helpful all time Only problem was in room lukewarm water in morning then none till next day none in sink. Couldn't have a shower or wash up in evening. Room was excellent
Stayed 4 nights in Dec 2024

8/10

Nicely renovated, good location and nice quiet rooms.
Stayed 2 nights in Mar 2023

8/10

It was nice and quiet..
Stayed 1 night in Jun 2024