View all photos for Superior Room, 1 King Bed, Ocean View
Superior Room, 1 King Bed, Ocean View
1 bedroom
Sleeps 2
1 King Bed
Free WiFi
View all photos for Superior Room, 2 Double Beds, Ocean View
Superior Room, 2 Double Beds, Ocean View
1 bedroom
Sleeps 4
2 Double Beds
Free WiFi
About the neighborhood
Located in Mahahual, Hotel Mahahual Caribe is on a private beach. Maya Water Park and Costa Maya Port are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Mahahual Beach and Maya Chan Beach. Visit our Mahahual travel guide
Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
The front desk is open daily from 8:00 AM - 10:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours)
Pets
Pets not allowed
Children and extra beds
Children are welcome
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
We should mention
This property does not have elevators
Frequently asked questions
Is Hotel Mahahual Caribe pet-friendly?
No, pets are not allowed at this property.
What time is check-in at Hotel Mahahual Caribe ?
Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. After-hours check-in is not available.
What time is check-out at Hotel Mahahual Caribe ?
Check-out is at noon.
Where is Hotel Mahahual Caribe located?
Nestled on the beach, this Mahahual hotel is within a 15-minute walk of Mahahual Beach and Mahahual Lighthouse. Maya Water Park is 1.9 mi (3.1 km) away.
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Reviews
Hotel Mahahual Caribe Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
5.0
Cleanliness
5.4
Amenities
5.0
Staff & service
4.0
Property conditions & facilities
Rating 10 - Excellent. 8 out of 14 reviews
10 - Excellent
8
Rating 8 - Good. 1 out of 14 reviews
8 - Good
1
Rating 6 - Okay. 3 out of 14 reviews
6 - Okay
3
Rating 4 - Poor. 0 out of 14 reviews
4 - Poor
0
Rating 2 - Terrible. 2 out of 14 reviews
2 - Terrible
2
Reviews
Verified review
6/10 Okay
Marcia
Apr 11, 2026
Disliked: Staff & service, amenities
Upon arrival, after speaking to the front desk attendants, we realized our four paid rooms had been occupied by others. After reconfirming several times our booking, they realized their error but it took them a while to tell us they would give us other rooms which seemed difficult for them to offer us from the beginning. The rooms were good with the views to the beach, however, no hot water in the showers. On one of our two nights stay we had no air condition since midnight. One of the rooms’ toliet was non functional.
I must say, however, the hotel is located in front of the beach and has a parking area.
Terrible experiencia en nuestra corta estancia en este hotel!!!! . La habitación estaba muy descuidada, muchísimos moscos , el baño sucio, las puertas rotas , La TV no servía . Nos dieron 5 toallas y claramente informé que seríamos 6 huéspedes . Se fué la luz toda la primera noche y absolutamente NADIE nos dio una solución, preguntamos si nos podrían remover de habitación ya que solo una parte del hotel se había quedado sin luz y nos argumentaron que tendríamos que pagar un costo extra. Si bien no es su culpa que se vaya la luz si es su responsabilidad dar solución a este grave problema ya que el calor es insoportable y dar un buen servicio pero lamentablemente nada de eso sucedió. En el club de playa al que tienes derecho de asistir , “The Krazy Lobster” solo atienden a los huéspedes que bajan de los cruceros. Nosotros fuimos dispuestos a pedir y literal ni la carta nos llevaron así que fuimos a la tienda a comprar nuestras cosas y eso fue lo único bueno , que gastamos poco . Si bien tiene una excelente ubicación y la playa ahí está preciosa y muy bien cuidada , todos estos problemas le dejaron un muy mal sabor de boca a nuestras vacaciones. Lamentable pero pues quedamos invitados a nunca más volver