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Hotel Luna de Plata

Property class: 3

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Photo gallery for Hotel Luna de Plata

A coastal property with a beach, boats, and palm trees. - Hotel Luna de Plata (Mahahual)
A rustic interior with wooden furniture, a thatched roof, and string lights. - Hotel Luna de Plata (Mahahual)
A bathroom with a large mirror, a bathtub, and a hanging light fixture. - Hotel Luna de Plata (Mahahual)
A wooden table with a laptop and a glass of wine, overlooking a beach with palm trees and the ocean. - Hotel Luna de Plata (Mahahual)
A garden pathway leading to a building with a thatched roof, surrounded by lush greenery and a palm tree. - Hotel Luna de Plata (Mahahual)
Located close to Mahahual Beach and Mahahual Lighthouse, Hotel Luna de Plata provides a free daily manager's reception, designer stores on site, and a coffee shop/cafe. Treat yourself to spa services, such as a manicure/pedicure, aromatherapy, or a sports massage. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and laundry facilities.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Bar

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for King Room with Spa Bath

A bedroom with a bed, two vases, a hanging light, and a window with curtains.

King Room with Spa Bath

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room

A bedroom with a bed, a nightstand, a dresser, and a window with curtains.

Standard Room

9.0 out of 10
Wonderful
(2 reviews)
  • Garden view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Superior Room

A hotel room with a bed, a nightstand, a lamp, and a view of the beach.

Superior Room

8.0 out of 10
Very good
(4 reviews)
  • Garden view
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Family Room

A hotel room with two beds, a large window, and a blue wall mural.

Family Room

9.4 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 30 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Bed
  • Free WiFi

View all photos for Junior Room, Sea View

A balcony with two beds, a laptop, and a glass of drink.

Junior Room, Sea View

8.0 out of 10
Very good
(1 review)
  • Sea view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Honeymoon Room

A bedroom with a large bed, a chair, two vases, and a hanging light fixture.

Honeymoon Room

  • Garden view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Master Suite

A modern bedroom with a large bed, wooden headboard, and a small bedside table.

Master Suite

  • Sea view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Sofa Beds
  • Free WiFi

About the neighborhood

Located in Mahahual, Hotel Luna de Plata is on the beach. While the natural beauty of Mahahual Beach and Maya Chan Beach can be enjoyed by anyone, those looking for an activity can check out Costa Maya Port. Mahahual Lighthouse is another place to visit that comes recommended. With scuba diving, snorkeling, and boat tours nearby, you'll find plenty of adventures in the water. Visit our Mahahual travel guide
Map
Avenida Mahaual Manzana 25 Lote 2, Mahahual, QROO, 77976

What's nearby

  • A beach with clear turquoise water, palm trees, and a cruise ship in the distance.
    Mahahual Beach
    6 min walk - 0.4 miles
  • A coastal area with a lighthouse, beach, clear turquoise waters, and a bridge.
    Mahahual Lighthouse
    4 min drive - 1.8 miles
  • Dolphin Discovery
    7 min drive - 2.9 miles
  • Maya Water Park
    8 min drive - 3.1 miles
  • Maya Chan Beach
    14 min drive - 3.7 miles

Restaurants

  • El Pan De Dulce
    7 min drive
  • The Krazy Lobster
    15 min walk
  • flavors of mexico
    7 min drive
  • La Tortilleria
    7 min drive
  • Nohoch Kay
    8 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:30 AM to 11:00 AM for a fee: MXN 150 for adults and MXN 150 for children
  • A bar/lounge
  • A coffee shop/cafe
  • Free daily manager's reception

Things to do

  • Designer stores

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Wedding services

Outdoors

  • Garden
  • On the beach

Spa

  • Aromatherapy
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Communal living room
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Mosquito nets
  • Smoking not allowed
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shampoo
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LED TV with cable channels

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Fan
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Recycling
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for MXN 150.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 17.60 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately MXN 150 for adults and MXN 150 for children
  • Crib (infant bed) fee: MXN 150.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Is Hotel Luna de Plata pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Luna de Plata?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Luna de Plata?

Check-out is at noon.

Where is Hotel Luna de Plata located?

Nestled on the beach, this Mahahual hotel is within 3 mi (5 km) of Mahahual Beach, Mahahual Lighthouse, and Costa Maya Port. Maya Chan Beach is 2.3 mi (3.8 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Luna de Plata Reviews

8.2

Very Good

8.2

Cleanliness

7.4

Amenities

8.4

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 50 out of 106 reviews
Rating 8 - Good. 28 out of 106 reviews
Rating 6 - Okay. 13 out of 106 reviews
Rating 4 - Poor. 10 out of 106 reviews
Rating 2 - Terrible. 5 out of 106 reviews

Reviews

Verified review

10/10 Excellent

Wis

Liked: Cleanliness, amenities
friendly staff. no language barrier for English. monkeys in the morning
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The owner Dario was super helpful and cordial. Place and location were perfect.
Stayed 3 nights in Dec 2024
Verified review

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is just south of the main areas of Mahahual which makes it quieter than being in town when cruise ships are in port. The host was very friendly, beds were very comfortable, shower was hot, potable water provided on site. We would stay here again if we are in Mahahual again.
Stayed 4 nights in Mar 2025
Verified review

10/10 Excellent

Brandy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous service. Delicious restaurant on property. Beautiful property! Nice location away from hustle and bustle. Be prepared for some aggressive mosquitos.
Stayed 2 nights in Nov 2023
Verified review

8/10 Good

B

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfeast is very poor. Only sliced bread and butter. We suggest some jam and peanut butter. the coffee is terrible. We have to go out for a good coffee. The Room was perfect and the private beach was a must.
Stayed 2 nights in Feb 2025
Verified review

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quiet and Comfortable

Very nice, clean hotel at the quiet end of Mahajual. No cruise ship tourists so the beach across the street was pretty much private. The breakfast was very good and the food for snacks and dinner was excellent (surprisingly excellent pizza - also try the eggplant). The staff was friendly and attentive but sometimes there might not be anyone at the desk who speaks English. They will use Google Translate to navigate through any issues, however. They were all very accommodating.
Stayed 3 nights in Nov 2023
Verified review

4/10 Poor

celia

Disliked: Cleanliness, staff & service, amenities
We found a huge cockroach in one of the bedroom, the outside bulb was not working, the second day the bulb inside was not working eather, the area beach was very careless
Stayed 3 nights in Jul 2024
Verified review

10/10 Excellent

ilan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luna de Plata is the last hotel on the Malecon (the walkway by the sea in Mahuhalal), and. that is what makes it special. It is the last stronghold on the Maya Coast to withstand tourist invasion. II is low-key as if sucmbing to the sea breezes and the quiet. Both the hotel and the area feel like the world of yesterday. Low-key, personal, and not slick. You can walk to the town's center to enjoy the various restaurants, but you always retreat to this peaceful oasis, leaving the cruise ships that frequent the town in the distance. Dario, the Italian-born owner, and his staff are very sweet , dedicated individuals who are attentive and available but not sleek and overbearing as in most of the resort hotels. Do not miss the bar and restaurant of the neighboring Luna Beach Club only few steps away where you can nurse a margarita or mojito at sunset on the beach, all the way to moonrise, taking in the peacefulness of this part of Mahahuhal. But hurry up before the Cruise ships wil devour this last piece of havean
Stayed 10 nights in Jan 2025
Verified review

8/10 Good

Joe

Liked: Cleanliness, staff & service, property conditions & facilities
Get a ocean view unit
Stayed 5 nights in Feb 2026
Verified review

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel across the street from the beach. A bit of a walk to the center of town but not too far.
Stayed 4 nights in Aug 2025
Verified review

10/10 Excellent

Alana

Liked: Cleanliness, amenities, property conditions & facilities
Perfect
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

HansPeter

Liked: Cleanliness, staff & service, property conditions & facilities
Thé italien restaurant in thé hôtel is very good
Stayed 2 nights in Nov 2023
Verified review

4/10 Poor

Joselyn

Liked: Staff & service
Disliked: Cleanliness, amenities
the room need some fix.The bathroom door I could not closed it because it was falling apart, not hot water, the sink and shower very rusted, in my view that place should not charge more than 30 dollars for the condition of the place.Thanks God. I was staying just one night, the staff was very friendly.
Stayed 1 night in Feb 2026
Verified review

6/10 Okay

Ilia

Disliked: Cleanliness, amenities, property conditions & facilities
The patio door extremely hard to open. No coffee or tea provided in the room. Have to pay $10 extra fee for the cup of coffee
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Every staff member was friendly! From the clerk to the manager and servers.
Stayed 2 nights in Jul 2023
Verified review

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service, property conditions & facilities
Never been before at Mahahual, it is far away distant driving but worth it, its a pleasant, quite, relaxing and peaceful place. Morning sun raisin is amazing. At hotel, staff are very concentrate in their tasks, it is administrated by local and italians that gave you a mix of well cultural work to provide a very organized place, you can stay calm and have nice walks along beach. Food its amazing (italian-mexican caribbean), rooms very comfortable, instalations all what you need n staff very friendly, I have a great welcome at my arriving, I will come back soon!!
Stayed 1 night in Mar 2023
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel across from beach. Did not spend any time on beach at hotel as chair cushions were all damp. Room great however sure miss having a small fridge in room to keep beer cold. Ssecond small bed rickidy and needs to be replaced. Staff very nice.
Stayed 2 nights in Dec 2022
Verified review

6/10 Okay

Kellie

.
Stayed 2 nights in Feb 2025
Verified review

4/10 Poor

Marc

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Was not impressed they charged extra if you are 2 in the room especially when nothing was included with the room. It had a queen bed so 1 or 2 people makes no difference at all for them. Then i used the beach chairs at night to be told they wanted the seat covers since they were closing. Asked if I could return my cover once I was done but instead got declined. In the end they left me have the cover. Then service to beach not existent. All in all customer service is extremely bad. As for room it was great plus hotel is also a gem. If you plan to just sleep without expecting service it's the perfect place but as soon as you require any service. It become an uphill battle. This is why 2 stars is at max.
Stayed 2 nights in Nov 2023
Verified review

8/10 Good

MA

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked 7 nights at Hotel Luna de Plata but stayed 6 due to transportation changes. Sadly, the property feels abandoned. The lobby furniture is worn out, paint is peeling from the walls, and the front area is broken, unshaded, and even gets wet when it rains. The restaurant has been closed for over a year (something Expedia has not updated), so there is no food service and not even drinking water for guests—we had to buy our own. At check-in, instead of a warm welcome, we were given a lecture about hotel rules, which left a poor first impression. During our stay, only three people were working with guests, including an excellent housekeeper who did her best, but overall the staff felt insufficient for the size of the property. On the positive side, the room was spacious, with a nice balcony and view. The quiet location at the far end of the Mahahual strip was convenient for relaxation, away from vendors and crowds. We adapted by buying a cooler for drinks, and nearby Bar Luna (great seafood) plus a corner store were very helpful. Still, the first impression was disappointing compared to the online photos (clearly from the hotel’s better days), and the nightly rate was overpriced for the condition of the property. Considering everything, both the hotel and Expedia should compensate guests for misleading information.
Stayed 7 nights in Aug 2025
Verified review

8/10 Good

Sergio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un buen hotel y la atención del personal es muy buena, nos tocaron unas cucarachas, pero nada que no resuelva un insecticida que nos proporcionó el hotel, muy agusto la estancia.
Stayed 3 nights in Aug 2026
Verified review

2/10 Terrible

Miguel Alfredo

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Lo que ofrecen en la página, no lo proporcionan mencionando que no va incluido en el paquete, los aires acondicionado se encuentran en mal estado, el Internet es muy malo
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen lugar para hospedarse en Majahual, enfrente de la playa
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Ma. Elena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me encantó el hotel, el servicio super amable, la habitación muy bonita, el desayuno deli todo muy bien !
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hermoso em hotel, la limpieza, su personal. Muchas felicidades
Stayed 1 night in Apr 2026