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Hotel Luna de Plata

3.0 star property
Beachside fun near Mahahual Lighthouse

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Photo gallery for Hotel Luna de Plata

Exterior
Exterior
40-inch LED TV with cable channels, TV
Family Room | 1 bedroom, in-room safe, individually decorated, individually furnished
Interior entrance

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Spa
  • Laundry
  • Housekeeping
  • Parking included

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Family Room

Family Room | 1 bedroom, in-room safe, individually decorated, individually furnished

Family Room

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
LED TV
Separate bedroom
Fan
Private bathroom
  • 30 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Bed

View all photos for Superior Room

Superior Room | 1 bedroom, in-room safe, individually decorated, individually furnished

Superior Room

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
LED TV
Separate bedroom
Fan
Private bathroom
  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room

Standard Room | 1 bedroom, in-room safe, individually decorated, individually furnished

Standard Room

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
LED TV
Separate bedroom
Fan
Private bathroom
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Master Suite

Master Suite | In-room dining

Master Suite

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
LED TV
Separate bedroom
Fan
Private bathroom
  • Sea view
  • Sleeps 4
  • 1 King Bed and 2 Twin Sofa Beds

View all photos for Junior Room, Sea View

Junior Room, Sea View | Terrace/patio

Junior Room, Sea View

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
LED TV
Separate bedroom
Fan
Private bathroom
  • 30 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Honeymoon Room

Honeymoon Room | Bathroom | Shower, eco-friendly toiletries, towels, shampoo

Honeymoon Room

Highlights

Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
LED TV
Separate bedroom
Fan
Private bathroom
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Avenida Mahaual Manzana 25 Lote 2, Mahahual, QROO, 77976

What's nearby

  • Mahahual Beach - 6 min walk - 0.4 miles
  • Mahahual Lighthouse - 4 min drive - 1.8 miles
  • Dolphin Discovery - 7 min drive - 2.9 miles
  • Maya Water Park - 8 min drive - 3.1 miles
  • Maya Chan Beach - 12 min drive - 3.7 miles

Restaurants

  • ‪The Krazy Lobster - ‬15 min walk
  • ‪Malecon 21 - ‬7 min walk
  • ‪Yaya Beach - ‬12 min walk
  • ‪Nohoch Kay - ‬8 min walk
  • ‪Machos Bar - ‬3 min walk

About this property

Hotel Luna de Plata

Hotel near Mahahual Beach
Located close to Mahahual Lighthouse and Costa Maya Port, Hotel Luna de Plata provides a free daily manager's reception, designer stores on site, and a coffee shop/cafe. Treat yourself to spa services, such as aromatherapy, a deep-tissue massage, or a facial. In addition to a garden and laundry facilities, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Free self parking
  • A 24-hour front desk, luggage storage, and wedding services
  • A water dispenser, multilingual staff, and a gift shop
Room features
All guestrooms are individually furnished, and include comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches like free WiFi and safes.
Extra amenities include:
  • Eco-friendly toiletries and showers
  • 40-inch LED TVs with cable channels
  • Wardrobes/closets, recycling, and fans

Languages

English, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • Free daily manager's reception

Things to do

  • Designer stores

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Wedding services

Outdoors

  • Garden
  • On the beach

Spa

  • Aromatherapy
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Communal living room
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Mosquito nets
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shampoo
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LED TV with cable channels

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Fan
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Recycling
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for MXN 150.0 per day

Property payment types

Important information

Optional extras

  • Crib (infant bed) fee: MXN 150.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
This property uses eco-friendly cleaning products
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hotel Luna de Plata Hotel
Hotel Luna de Plata Mahahual
Hotel Luna de Plata Hotel Mahahual

Frequently asked questions

Is Hotel Luna de Plata pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Luna de Plata?

Self parking is free at this property.

What time is check-in at Hotel Luna de Plata?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Luna de Plata?

Check-out is at noon.

Where is Hotel Luna de Plata located?

Nestled on the beach, this Mahahual hotel is within 3 mi (5 km) of Mahahual Beach, Mahahual Lighthouse, and Costa Maya Port. Maya Chan Beach is 2.3 mi (3.8 km) away.

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Hotel Luna de Plata Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 34 out of 56 reviews
Rating 8 - Good. 11 out of 56 reviews
Rating 6 - Okay. 5 out of 56 reviews
Rating 4 - Poor. 5 out of 56 reviews
Rating 2 - Terrible. 1 out of 56 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is just south of the main areas of Mahahual which makes it quieter than being in town when cruise ships are in port. The host was very friendly, beds were very comfortable, shower was hot, potable water provided on site. We would stay here again if we are in Mahahual again.
Stayed 4 nights in Mar 2025

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The owner Dario was super helpful and cordial. Place and location were perfect.
Stayed 3 nights in Dec 2024

8/10 Good

B

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfeast is very poor. Only sliced bread and butter. We suggest some jam and peanut butter. the coffee is terrible. We have to go out for a good coffee. The Room was perfect and the private beach was a must.
Stayed 2 nights in Feb 2025

8/10 Good

HansPeter

Liked: Cleanliness, staff & service, property conditions & facilities
Thé italien restaurant in thé hôtel is very good
Stayed 2 nights in Nov 2023

6/10 Okay

Kellie

.
Stayed 2 nights in Feb 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Every staff member was friendly! From the clerk to the manager and servers.
Stayed 2 nights in Jul 2023

10/10 Excellent

ilan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luna de Plata is the last hotel on the Malecon (the walkway by the sea in Mahuhalal), and. that is what makes it special. It is the last stronghold on the Maya Coast to withstand tourist invasion. II is low-key as if sucmbing to the sea breezes and the quiet. Both the hotel and the area feel like the world of yesterday. Low-key, personal, and not slick. You can walk to the town's center to enjoy the various restaurants, but you always retreat to this peaceful oasis, leaving the cruise ships that frequent the town in the distance. Dario, the Italian-born owner, and his staff are very sweet , dedicated individuals who are attentive and available but not sleek and overbearing as in most of the resort hotels. Do not miss the bar and restaurant of the neighboring Luna Beach Club only few steps away where you can nurse a margarita or mojito at sunset on the beach, all the way to moonrise, taking in the peacefulness of this part of Mahahuhal. But hurry up before the Cruise ships wil devour this last piece of havean
Stayed 10 nights in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel across from beach. Did not spend any time on beach at hotel as chair cushions were all damp. Room great however sure miss having a small fridge in room to keep beer cold. Ssecond small bed rickidy and needs to be replaced. Staff very nice.
Stayed 2 nights in Dec 2022

4/10 Poor

celia

Disliked: Cleanliness, staff & service, amenities
We found a huge cockroach in one of the bedroom, the outside bulb was not working, the second day the bulb inside was not working eather, the area beach was very careless
Stayed 3 nights in Jul 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quiet and Comfortable

Very nice, clean hotel at the quiet end of Mahajual. No cruise ship tourists so the beach across the street was pretty much private. The breakfast was very good and the food for snacks and dinner was excellent (surprisingly excellent pizza - also try the eggplant). The staff was friendly and attentive but sometimes there might not be anyone at the desk who speaks English. They will use Google Translate to navigate through any issues, however. They were all very accommodating.
Stayed 3 nights in Nov 2023

4/10 Poor

Marc

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Was not impressed they charged extra if you are 2 in the room especially when nothing was included with the room. It had a queen bed so 1 or 2 people makes no difference at all for them. Then i used the beach chairs at night to be told they wanted the seat covers since they were closing. Asked if I could return my cover once I was done but instead got declined. In the end they left me have the cover. Then service to beach not existent. All in all customer service is extremely bad. As for room it was great plus hotel is also a gem. If you plan to just sleep without expecting service it's the perfect place but as soon as you require any service. It become an uphill battle. This is why 2 stars is at max.
Stayed 2 nights in Nov 2023

4/10 Poor

Paola Lara

Stayed 4 nights in Apr 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente lugar si te quieres desconectar
Stayed 1 night in Apr 2025

10/10 Excellent

daniela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena estadía, todo cerca y bonita vista
Stayed 1 night in Apr 2025

10/10 Excellent

Martha Rocio

Liked: Cleanliness, staff & service, property conditions & facilities
Excelentemente lugar
Stayed 3 nights in Apr 2025

8/10 Good

Ana Maria

Liked: Cleanliness, staff & service
Club de playa descuidado
Stayed 4 nights in Mar 2025

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Solo el sargazo problema por lo demás bien recomendable
Stayed 2 nights in Mar 2025

10/10 Excellent

VIRIDIANA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

8/10 Good

Stephanie

Stayed 2 nights in Mar 2025

10/10 Excellent

RICARDO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un lugar bonito, la habitación en agradable con todo lo necesario y muy buena atención.
Stayed 1 night in Mar 2025

8/10 Good

MARINA MARTINEZ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La habitacion que nos dieron frente al mar hermosa.
Stayed 1 night in Feb 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
En general bien
Stayed 1 night in Feb 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Armando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La habitacion con alberca esta muy descuidada, le falta mantenimiento, deberia estar como la de jacuzi
Stayed 2 nights in Jan 2025

8/10 Good

Douglas

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2025