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Casa Neptuno

Property class: 2.5

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Photo gallery for Casa Neptuno

Garden - Casa Neptuno (Mahahual)
Front of property - Casa Neptuno (Mahahual)
Front of property - Casa Neptuno (Mahahual)
Classic Cabin, 1 Bedroom | Bed sheets - Casa Neptuno (Mahahual)
Standard Cabin, 1 Bedroom, Courtyard Area | Bed sheets - Casa Neptuno (Mahahual)
Close to Mahahual Beach, Casa Neptuno provides amenities like a garden. Guests can connect to free WiFi in public areas.

Popular amenities

  • Parking included

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

View all photos for Classic Cabin, 1 Bedroom

Classic Cabin, 1 Bedroom | Terrace/patio

Classic Cabin, 1 Bedroom

  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Cabin, 1 Bedroom, Courtyard Area

Standard Cabin, 1 Bedroom, Courtyard Area | Bed sheets

Standard Cabin, 1 Bedroom, Courtyard Area

  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Basic Cabin

Basic Cabin | Bed sheets

Basic Cabin

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

About the neighborhood

Mahahual is home to Casa Neptuno. Costa Maya Port and Maya Water Park are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Mahahual Beach and Maya Chan Beach. Visit our Mahahual travel guide
View more Guest Houses in Mahahual
Map
Avenida Mahahual, Mahahual, QROO, 77976

What's nearby

  • A beach with clear turquoise water, palm trees, and a cruise ship in the distance.
    Mahahual Beach
    6 min walk - 0.4 miles
  • A coastal area with a lighthouse, beach, clear turquoise waters, and a bridge.
    Mahahual Lighthouse
    5 min drive - 2.0 miles
  • Dolphin Discovery
    8 min drive - 3.1 miles
  • Maya Water Park
    9 min drive - 3.3 miles
  • Maya Chan Beach
    13 min drive - 3.5 miles

Restaurants

  • The Krazy Lobster
    16 min walk
  • Nohoch Kay
    8 min walk
  • Malecon 21
    7 min walk
  • Yaya Beach Club
    11 min walk
  • Maya Bar
    17 min walk

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free valet parking on site
  • Onsite parking includes off-street options

Conveniences

  • Limited-hour front desk
  • Luggage storage

Outdoors

  • Garden

Accessibility

  • No elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

More

  • Ceiling fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

The property charges 4 percent for credit card payments

The front desk is open daily from 7:00 AM - 11:00 AM

Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours

This property doesn't offer after-hours check-in

To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Credit card charges are subject to a surcharge of 4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
Alcohol is not served at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Casa Neptuno pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Valet parking is free at this property.

What time is check-in at Casa Neptuno?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. After-hours check-in is not available.

What time is check-out at Casa Neptuno?

Check-out is at noon.

Where is Casa Neptuno located?

Situated in Mahahual, this guesthouse is 0.3 mi (0.5 km) from Mahahual Beach and within 3 mi (5 km) of Mahahual Lighthouse and Costa Maya Port. Maya Chan Beach and Maya Water Park are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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