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Hotel Tenbo

Property class: 3.5

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Photo gallery for Hotel Tenbo

A hotel room with two beds, a kitchenette, a dining area, and a large window with a view of the outdoors. - Hotel Tenbo (Shibukawa)
A wooden deck with a swimming pool, surrounded by trees. - Hotel Tenbo (Shibukawa)
A traditional Japanese room with tatami flooring, a low table with cushions, a sofa, a television, and a view of mountains through shoji screens. - Hotel Tenbo (Shibukawa)
A hot tub area with a wooden deck, a table, and chairs. - Hotel Tenbo (Shibukawa)
A modern living room with a large window offering a mountain view, a flat-screen TV, a sofa, a small table, and a green bean bag. - Hotel Tenbo (Shibukawa)
Close to Ikaho Onsen, Hotel Tenbo provides an indoor mineral hot spring (onsen), a coffee shop/cafe, and a library. For some rest and relaxation, visit the outdoor private onsen. Free in-room WiFi and a restaurant are available to all guests.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Business services

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Room options

Available filters for rooms
Showing 51 of 51 rooms

View all photos for Deluxe Twin Room

A hotel room with a bed, a desk, a chair, a small table, a lamp, and a television.

Deluxe Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Semi-Western-Room Akagi View

A hotel room with a large bed, a seating area with chairs and a table, a window with a view, and a wooden ceiling.

Premium Semi-Western-Room Akagi View

  • Sleeps 5

View all photos for Premium Semi-WesternRoom Akagi View Cypress Bath

A hotel room with two beds, a sofa, and a view of greenery outside.

Premium Semi-WesternRoom Akagi View Cypress Bath

  • Sleeps 5

View all photos for Semi Western-style Room

A hotel room with a large bed, a TV, a seating area with chairs, and a view through the window.

Semi Western-style Room

  • Sleeps 5

View all photos for Semi Western-style Room

A hotel room with two beds, a desk, a chair, and a view of the outdoors.

Semi Western-style Room

  • Sleeps 5

View all photos for Premium Semi-Western-Room Akagi View High Floor

A hotel room with a bed, a TV, a desk, a chair, a sofa, and a large window with a view.

Premium Semi-Western-Room Akagi View High Floor

  • Sleeps 5

View all photos for PremiumSemiWestern AkagiView HighFloor CypressBath

A hotel room with two beds, a sofa, and a view of greenery outside.

PremiumSemiWestern AkagiView HighFloor CypressBath

  • Sleeps 5

View all photos for Deluxe suite Triple room, Mountain view, Non-smoking (Seasonal Delights "Sora" with Open-Air Bath, 10-Tatami Living Room)

A hotel room with two beds, a dining table, and a mirror.

Deluxe suite Triple room, Mountain view, Non-smoking (Seasonal Delights "Sora" with Open-Air Bath, 10-Tatami Living Room)

  • Sleeps 6
  • 3 Twin Beds

View all photos for Top Floor SORA Suite with Open-Air Bath

A conference room with a long table, chairs, and large windows offering a mountain view.

Top Floor SORA Suite with Open-Air Bath

  • Sleeps 6

View all photos for Special Room (8 Tatami Mat, Triple Bed, Living Room) Non Smoking

A hotel room with a television, two beds, a sofa, and a desk.

Special Room (8 Tatami Mat, Triple Bed, Living Room) Non Smoking

  • Sleeps 6
  • 3 Twin Beds and 3 Double Futons

Premium Japanese-western room, Mountain view, Non-smoking (2024 Renewal Akagi Observation Room with Hinoki Bath)

  • Sleeps 5
  • 2 Twin Beds

Premium Japanese-western room, Mountain view, Non-smoking (2024 Renewal Akagi Observatory)

  • Sleeps 5
  • 2 Twin Beds

View all photos for ROH Room Non-smoking

A traditional Japanese room with tatami flooring, a low table, chairs, a sofa, and a cabinet.

ROH Room Non-smoking

  • Sleeps 6
  • 6 Double Futons

View all photos for ）Shirogane Semi-Western 6 Tatami Hot Spring Bath

A hotel room with a large bed, wooden ceiling, and a view of a traditional Japanese room.

）Shirogane Semi-Western 6 Tatami Hot Spring Bath

  • Sleeps 4

Hotel-selected Room Non-smoking For 2 People

  • Sleeps 2

View all photos for Shirogane Semi-Western 10 Tatami Hot Spring Bath

A traditional Japanese room with tatami flooring, a low wooden ceiling, a television, two beds, and a view of greenery outside.

Shirogane Semi-Western 10 Tatami Hot Spring Bath

  • Sleeps 6

View all photos for Semi-Western-Room 8 Tatami with Twin Beds

A traditional Japanese-style room with tatami flooring, a low table with a cushion, a futon bed, and a washbasin.

Semi-Western-Room 8 Tatami with Twin Beds

  • Sleeps 6

View all photos for DELUXE FOREST VIEW TWIN ROOM WITH AN OPEN AIR BATH

A hotel room with a bed, a seating area with a chair, a television, and a small table.

DELUXE FOREST VIEW TWIN ROOM WITH AN OPEN AIR BATH

  • Sleeps 2
  • 2 Twin Beds

View all photos for Taisho Modern Japanese Room 12 Tatami

A traditional Japanese room with tatami flooring, a low table with cushions, and a sliding door.

Taisho Modern Japanese Room 12 Tatami

  • Sleeps 5
  • 5 Double Futons

View all photos for DELUXE FOREST VIEW 1LIVING ROOM AND 2BED ROOM WITH AN OPEN AIR BATH

A hotel room with two beds, a seating area, a television, and a window.

DELUXE FOREST VIEW 1LIVING ROOM AND 2BED ROOM WITH AN OPEN AIR BATH

  • Sleeps 5

View all photos for Semi Western-style Room

A hotel room with a sofa, two single beds, a TV, and a wooden wardrobe.

Semi Western-style Room

  • Sleeps 6

View all photos for DOUBLE ROOM

A hotel room with a large bed, a chair, a small table, and a window with a view of greenery.

DOUBLE ROOM

  • Sleeps 2
  • 1 Double Bed

View all photos for STANDARD FOREST VIEW TWIN ROOM WITH AN OPEN AIR BATH

A hotel room with two beds, a small seating area, a TV, and a balcony with a view.

STANDARD FOREST VIEW TWIN ROOM WITH AN OPEN AIR BATH

  • Sleeps 2
  • 2 Twin Beds

View all photos for Japanese-Style Room10jyou(Non smoking)

A traditional Japanese room with tatami flooring, a low table, chairs, a sofa, and a cabinet.

Japanese-Style Room10jyou(Non smoking)

  • Sleeps 5
  • 5 Double Futons

View all photos for Japanese-Style Room 11.5 Tatami with Sunroom

A traditional Japanese-style room with tatami flooring, low tables, and cushioned seating.

Japanese-Style Room 11.5 Tatami with Sunroom

  • Sleeps 6
  • 6 Double Futons

View all photos for Executive Floor Japanese Room 2 Rooms High Floor

A traditional Japanese room with tatami flooring, a low table with chairs, a sliding door, and a window with shoji screens.

Executive Floor Japanese Room 2 Rooms High Floor

  • Sleeps 7
  • 7 Double Futons

View all photos for Corner Semi Western 12.5 Tatami with Twin Beds

A hotel room with two beds, a television, a desk, and a chair.

Corner Semi Western 12.5 Tatami with Twin Beds

  • Sleeps 7

View all photos for Japanese room, No view, Non-smoking (10 tatami mats (41.3㎡))

A traditional Japanese room with tatami flooring, a low table, and wooden chairs.

Japanese room, No view, Non-smoking (10 tatami mats (41.3㎡))

  • Sleeps 5
  • 1 Double Futon

View all photos for Japanese-western room, Non-smoking Renovated in spring 2016, 6 tatami + twin with hot spring bath 36.9㎡

A hotel room with a bed, a wooden wardrobe, a small table, a TV, and an air conditioning unit.

Japanese-western room, Non-smoking Renovated in spring 2016, 6 tatami + twin with hot spring bath 36.9㎡

  • Sleeps 4
  • 2 Twin Beds

View all photos for Japanese-western room, Non-smoking Renovated in spring 2016, with an onsen bath and 10 tatami mats 50.9㎡

A traditional Japanese-style room with tatami flooring, a low table with cushions, and a sliding door.

Japanese-western room, Non-smoking Renovated in spring 2016, with an onsen bath and 10 tatami mats 50.9㎡

  • Sleeps 6

View all photos for Premium Japanese-western room, No view, Non-smoking (Renovated in Spring 2020, with Hinoki bath (58㎡))

A hotel room with a large bed, a seating area with chairs, a view of greenery outside, and a patterned floor.

Premium Japanese-western room, No view, Non-smoking (Renovated in Spring 2020, with Hinoki bath (58㎡))

  • Sleeps 5

View all photos for Premium Japanese-western room, Non-smoking (2020 Spring Renovation, 53㎡)

A hotel room with a bed, a TV, a seating area with chairs, and a large window.

Premium Japanese-western room, Non-smoking (2020 Spring Renovation, 53㎡)

  • Sleeps 5
  • 2 Twin Beds

View all photos for Japanese room, No view, Non-smoking (11.5 tatami mats (41.3㎡))

Bathroom

Japanese room, No view, Non-smoking (11.5 tatami mats (41.3㎡))

  • Sleeps 6

View all photos for Modern Japanese room, No view, Non-smoking (Taisho era, 12 tatami mats (41.3㎡))

A traditional Japanese room with tatami flooring, a wooden table, and a view of greenery outside.

Modern Japanese room, No view, Non-smoking (Taisho era, 12 tatami mats (41.3㎡))

  • Sleeps 5

View all photos for Economy Double Room Non-smoking Double Bedroom 26.3 ㎡

A hotel room with a bed, a chair, a small table, and a window with a view of greenery.

Economy Double Room Non-smoking Double Bedroom 26.3 ㎡

  • Sleeps 2
  • 1 Double Bed

View all photos for Modern Japanese-western Room Non-smoking Universal Design 59.3 ㎡

A room with two beds, a television, a dining table, and a chair.

Modern Japanese-western Room Non-smoking Universal Design 59.3 ㎡

  • Sleeps 7
  • 2 Twin Beds

View all photos for Japanese-western room, Non-smoking Standard

A traditional Japanese-style room with tatami flooring, a low wooden table, a cushioned bench, and sliding doors.

Japanese-western room, Non-smoking Standard

  • Sleeps 6

View all photos for Deluxe Japanese Room Non-smoking 12.5 Tatami Mats 53 ㎡

A traditional Japanese room with tatami flooring, a low table, and shoji screens.

Deluxe Japanese Room Non-smoking 12.5 Tatami Mats 53 ㎡

  • Sleeps 6

View all photos for Executive Japanese room, Non-smoking (Floor 55.9㎡)

A bathroom with two sinks, a mirror, and toiletries.

Executive Japanese room, Non-smoking (Floor 55.9㎡)

  • Sleeps 7

View all photos for Economy Hotel-selected room, No view, Non-smoking

A hotel room with two beds, a desk with a television, and a chair.

Economy Hotel-selected room, No view, Non-smoking

  • Sleeps 6
  • 1 Double Futon

View all photos for Superior Twin room, No view, Non-smoking (Open-air bath included, 33.8㎡)

A hotel room with two beds, a small seating area, and a balcony with a view.

Superior Twin room, No view, Non-smoking (Open-air bath included, 33.8㎡)

  • Sleeps 2

View all photos for Luxury Japanese-western Room No View Non-smoking Open-air Bath Included 10 Tatami + Twin 59.3 ㎡

A hotel room with a sofa, a bed, a table, and a view of greenery outside.

Luxury Japanese-western Room No View Non-smoking Open-air Bath Included 10 Tatami + Twin 59.3 ㎡

  • Sleeps 5
  • 1 Twin Bed

View all photos for Deluxe Twin room, No view, Non-smoking (Open-air bath included, 41.3㎡)

A hotel room with a bed, a TV, a seating area with a table, and a view of the outdoors.

Deluxe Twin room, No view, Non-smoking (Open-air bath included, 41.3㎡)

  • Sleeps 2

View all photos for Luxury Japanese room, Nightlife view, Non-smoking (Special Room (Living Room + Triple 8 Tatami) 82㎡)

A traditional Japanese-style room with tatami flooring, a low wooden bed, a sofa, and a television.

Luxury Japanese room, Nightlife view, Non-smoking (Special Room (Living Room + Triple 8 Tatami) 82㎡)

  • Sleeps 6
  • 3 Twin Beds

View all photos for Premium Japanese-western Room Hotel-selected View Non-smoking 2023 Renewal With Cypress Bath

A hotel room with two beds, a sofa, and a view of greenery outside.

Premium Japanese-western Room Hotel-selected View Non-smoking 2023 Renewal With Cypress Bath

  • Sleeps 5
  • 2 Twin Beds

View all photos for Premium Japanese-western Room Hotel-selected View Non-smoking 2023 Renewal

A modern bedroom with two beds, a television, and a small seating area.

Premium Japanese-western Room Hotel-selected View Non-smoking 2023 Renewal

  • Sleeps 5
  • 2 Twin Beds

View all photos for ROH Room Non-Smoking For 2 Guests

A hotel room with two beds, a desk, a chair, a TV, and a lamp.

ROH Room Non-Smoking For 2 Guests

  • Sleeps 2

Executive Japanese-western room, Non-smoking (2026 Renewal High Floor)

  • Sleeps 5

Executive Japanese-western room, Non-smoking (Renovated in 2026, corner room on a high floor)

  • Sleeps 5

View all photos for 2026 Renovated Corner Executive Suite Tenku

A modern interior with a sofa, chairs, and a table, large windows with a mountain view, and a wooden ceiling.

2026 Renovated Corner Executive Suite Tenku

  • Sleeps 5

View all photos for 2026 Renovated Executive Suite Tenku

A modern bedroom with two beds, a large window, and a view of the outdoors.

2026 Renovated Executive Suite Tenku

  • Sleeps 5

About the neighborhood

Shibukawa is home to Hotel Tenbo. Ikaho Onsen and Ikaho Onsen Stone Stair Street are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Lake Haruna and Mount Haruna. Looking to enjoy an event or a game while in town? See what's happening at Shikishima Park or Shoda Shoyu Stadium Gunma. Visit our Shibukawa travel guide
Map
396-20 Ikaho, Ikaho-machi, Shibukawa, Gunma, 3770195

What's nearby

  • A wooden bridge with red railings in a snowy landscape.
    Ikaho Onsen
    7 min walk - 0.4 miles
  • Ikaho Hoshina Art Museum
    4 min walk - 0.2 miles
  • Takehisa Yumeji Ikaho Museum
    4 min walk - 0.3 miles
  • Ikaho Onsen Stone Stair Street
    13 min walk - 0.7 miles
  • TokuTomi Roka Memorial Museum of Literature
    14 min walk - 0.8 miles

Getting around

  • Takasaki Station
    26 min drive
  • Haneda Airport (HND)
    151 min drive

Restaurants

  • SARA'S terrasse Arraiya
    13 min walk
  • PICNEO (ピクネオ)
    3 min drive
  • 香
    12 min walk
  • 湯元茶屋
    20 min walk
  • 石段 玉こんにゃく
    14 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Library
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Turndown service

Business services

  • 5 meeting rooms

Spa

  • In-room massages
  • Private outdoor onsen (mineral springs) in communal space
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bed sheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Slippers
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste

Entertainment

  • 40-inch LCD TV with digital channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests must indicate the correct number of guests, including children and infants, at the time of booking. Fees may be incurred if the number of guests checking in varies from the number established at booking.

We should mention

The seasonal pool will be open from August to August
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Frequently asked questions

Does Hotel Tenbo have a pool?

Yes, this property has a seasonal outdoor pool.

Is Hotel Tenbo pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Tenbo?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Tenbo?

Check-out is at 11:00 AM.

Where is Hotel Tenbo located?

Situated in Shibukawa, this ryokan is within a 10-minute walk of Takehisa Yumeji Ikaho Museum and Ikaho Onsen. Ikaho Hoshina Art Museum and TokuTomi Roka Memorial Museum of Literature are also within 15 minutes.

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Reviews

Hotel Tenbo Reviews

8.6

Excellent

8.4

Cleanliness

7.8

Location

8.6

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 175 out of 361 reviews
Rating 8 - Good. 126 out of 361 reviews
Rating 6 - Okay. 43 out of 361 reviews
Rating 4 - Poor. 13 out of 361 reviews
Rating 2 - Terrible. 4 out of 361 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Onsen, professional dinner & breakfast buffet and great Omotenashi!!
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Liked: Amenities
Disliked: Cleanliness
Although we enjoyed our stay at the hotel and felt the 2 onsens were very enjoyable, the in hotel shop was nice and the breakfast buffet was extremely good, however we felt that the room we stayed in was not up to normal Japanese standards compared to the 7 years we have lived in and vacationed throughout Japan. We found that the room only received a daily surface cleaning. Under our bed was a think coating of dirt and dust (which impacted my asthma) and the under rim of the toilet there was black mold. If the room standards were addressed we would rate it higher.
Stayed 3 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities

great food selections

hotel room is tidy and comfort. the food was very good
Stayed 1 night in Dec 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Speechless!

If you can book this hotel, don’t hesitate, it’s breathtaking. Best onsen hotel I’ve ever stayed at. The “stone” bath is peak, with both big indoor & outdoor bathing areas + a sauna beautifully put together. The inside of the hotel is magical too,, feels like you’re inside a Japanese castle. It even has a game center, kids room, table tennis, karaoke rooms, swimming pool, outdoor footbath in the garden ETC. I’m literally speechless at this place, very impressive. Buffé dinner was about 3300yen but totally worth it, delicious.
Stayed 2 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
1. Parking : Plenty of parking space. 2. Dining : If you add there is a all you can eat dinner at top of the hotel, ok for the food. 3. Onsen, they have the larger "bath type" at 3/F that have Shirogane no Yu and the 1/F( walk down to basement?) onsen that have Kogane no Yu water. personally prefer the 1/F one but depends on your favorite. Want to visit the stonestep ? It takes 20 mins to walk to the Ikaho stonestep street. The staff did reminded guest during the autumn season the town have operate shuttle bus (200 yen) with bus stop just outside of hotel to take you to the top. 4. Room quality : Good, the staff will make the bed for you. However there is no WiFi, Staff mentioned you can use the WiFi at lobby and conference room. I am not sure why but even phone signal is pretty bad coverage and almost no signal. 5. Staff are very nice, even most of them don't speak English, they did tried to help.
Stayed 1 night in Nov 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a good place, but if you're tall like me you may find yourself hitting your head a fair bit Included breakfast is good and the onsens are a nice addition, but the rooms themselves are a bit barebones and dont come standard with fullsize towels. If a ryokan is your thing, its great
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 3 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
全てにおいて、非常に良く、楽しい２泊でした。スタッフのご対応、食事に素晴らしさ、温泉施設等、最高でした。
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
温泉が気持ちよかった
Stayed 1 night in Jun 2026
Verified review

4/10 Poor

Disliked: Amenities
3人で12万もしたが、夕食がついていなかった。 ふつうはついていると思うが、素泊まりに近い。 朝食もパンがかぴかぴ。肉もウインナーやしゅうまい。チンして出した感じ。 アイスコーヒーも薄すぎ。温泉も熱すぎ。 今後の教訓となる温泉施設でした。
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Amenities, property conditions & facilities
お風呂が良かった
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
お風呂は２つあり毎日朝晩楽しめました。お食事も良かったです。足湯も楽しめました。コーヒーが無料で飲めたのも良かったです。
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
上階から聞こえてくる音が少し気になりましたが、充分にくつろげました。
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Staff & service
混んでいて遠い駐車場に誘導されましたが着いてすぐに送迎バスの方が声をかけてくださりフロントまで送ってくださいました。フロントの方の対応もよかったです！夕食はボリュームがあって品揃えも豊富で満足できました。部屋も綺麗ですがコンセントの位置が微妙で携帯の充電などがしにくかったのと部屋のエアコンのカビが気になりました。それ以外はよかったです
Stayed 1 night in Jun 2026
Verified review

4/10 Poor

Disliked: Cleanliness
ビュッフェをたのしみにしていましたがイマイチでした、、温かいものがぬるかったり、冷たかったり。あと魚介類も生臭いものが多かったです 部屋もホコリがあったり、蜘蛛の巣があったりで残念でした。宿泊料金にみあっていないように感じてしまいました、、
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
知り合いに紹介してもらい初めて伺いました。 バイク6台で行くと事前に連絡を入れといたので屋根のある駐車場へ案内して頂きました。 夕飯と朝食はどちらもビュッフェで夕食はとても豪華で一緒に行った仲間にも喜んでもらえてとても良かったです。 お風呂は温泉とサウナと露天風呂があり満喫出来ました。素晴らしいホテルでスタッフさんの対応も良かったのでまた行きたいと思います。
Stayed 1 night in May 2026
Verified review

8/10 Good

Disliked: Property conditions & facilities
部屋の畳に汚れがあったのと、部屋が若干黴臭かった。
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Disliked: Staff & service, amenities
朝食ビュッフェのスタッフの対応が悪い 残りわずかな料理の補充などまるで気づかない　動かない
Stayed 1 night in Apr 2026
Verified review

4/10 Poor

Disliked: Staff & service
風呂に掛け湯をしないで入る輩が多い。 団体客対応で一般客の対応が疎かになっていた。
Stayed 3 nights in Apr 2026
Verified review

6/10 Okay

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
エアコンが壊れているのか、騒音が気になった。 また、壁紙が剥がれているのが気になった。
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
8階角の3人部屋が、とても良かったです。 お風呂のお湯も設備も最高でした。 お食事やサービスも行き届いていて、心地良い3日間を過ごせました。ありがとうございました。
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
風呂場、脱衣室が綺麗でした 夕食のブュッフェスタイルはとても良いと思います 全般的に美味しかったですが、もう少しの味わいの物もありました
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
客室の雰囲気、館内設備、スタッフの対応等 どれもよかった。
駐車場側の庭園
大浴場女湯への渡り廊下
足湯前の池
Stayed 2 nights in Jan 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
設備は綺麗で心地良く過ごせました。夕食バイキングの料理の質を持った改善してもらいたいです。
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
とてもよかった
Stayed 1 night in Nov 2025