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Cool Downs Resort

Property class: 4

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Photo gallery for Cool Downs Resort

A modern building with a large, open patio area, a covered seating area, and a visible sign that reads "Cool Joints." - Cool Downs Resort (Mae Rim)
A swimming pool with lounge chairs and a shaded area with a palm tree. - Cool Downs Resort (Mae Rim)
An outdoor dining area with round tables and chairs, surrounded by glass walls and indoor seating. - Cool Downs Resort (Mae Rim)
A modern entrance with a wooden door leading to a wooden deck and a garden with various plants. - Cool Downs Resort (Mae Rim)
A wooden deck with a table set for two, surrounded by bamboo and a small water feature. - Cool Downs Resort (Mae Rim)
Consider a stay at Cool Downs Resort and take advantage of a terrace, a garden, and dry cleaning/laundry services. The on-site Asian cuisine restaurant, cooldowns, offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar.

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant

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Room options

View all photos for Cool Deluxe

A modern hotel room with a bed, a desk, a chair, and a TV.

Cool Deluxe

  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 1 Twin Bed

View all photos for Cool Executive

A modern hotel room with a large bed, a bathtub, and a balcony with a view of greenery.

Cool Executive

  • Mountain view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Cool Suite

A modern hotel room with a bed, seating area, desk, and large windows.

Cool Suite

  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Mae Rim is home to Cool Downs Resort. Tha Phae Gate is a notable landmark, and travelers looking to shop may want to visit MAYA Lifestyle Shopping Center and Nimmanhaemin Road. Bai Orchid and Butterfly Farm and Hidden Village are also worth visiting. Visit our Mae Rim travel guide
Map
432 Moo.1 T.Mae Raem, Mae Rim, Chiang Mai, 50180

What's nearby

  • A golden temple with intricate carvings and a pointed spire, surrounded by numerous floating lanterns.
    Doi Suthep-Pui National Park
    7 min walk - 0.4 miles
  • A vibrant market with colorful hanging ornaments and traditional pottery.
    Chiang Mai Night Bazaar
    31 min drive - 14.8 miles
  • Siam Insect Zoo
    15 min walk - 0.8 miles
  • Mae Sa Waterfall
    17 min walk - 0.9 miles
  • Mae Rim Monkey School Chiang Mai
    4 min drive - 1.5 miles

Getting around

  • Saraphi Station
    32 min drive
  • Chiang Mai Intl. Airport (CNX)
    51 min drive

Restaurants

  • Fleur Cafe & Eatery
    9 min walk
  • ข้าว (Khao)
    5 min drive
  • Hanaka Garden
    4 min drive
  • Rim Nara Cafe & Bistro
    7 min walk
  • ข้าวซอยรสลำ
    18 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 7:00 AM to 10:00 AM
  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 10:00 AM for a fee: THB 250 for adults and THB 250 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • cooldowns

Things to do

  • Outdoor pool

Family friendly

  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Smooth flooring in room

More

  • 2 buildings
  • 2 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Hair dryer
  • Shampoo
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Mini-fridge
  • Minibar
  • Room service
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 11:00 AM
Front desk staffed during limited hours
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of THB 500 per pet, per night

Children and extra beds

Children are welcome
Rollaway/extra beds are available for THB 1000 per day
Cribs (infant beds) are not available

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately THB 250 for adults and THB 250 for children
  • Airport shuttle fee: THB 700 per vehicle (one-way, maximum occupancy 4)
  • Pet fee: THB 500 per pet, per night
  • Rollaway bed fee: THB 1000 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts mobile payments and cash
Mobile payment options include: Naver Pay and PhonePe
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Frequently asked questions

Does Cool Downs Resort have a pool?

Yes, this property has an outdoor pool.

Is Cool Downs Resort pet-friendly?

Yes, pets are allowed at this property. There's a fee of THB 500 per pet, per night.

How much is parking?

Self parking is free at this property.

What time is check-in at Cool Downs Resort?

Check-in start time: 2 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Cool Downs Resort?

Check-out is at 11:30 AM.

Does Cool Downs Resort provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of THB 700 per vehicle applies.

Where is Cool Downs Resort located?

Situated in Mae Rim, this hotel is within 1 mi (2 km) of Doi Suthep-Pui National Park and Mae Sa Waterfall. Wat Pa Dara Phirom and Bai Orchid and Butterfly Farm are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Cool Downs Resort Reviews

7.4

Good

8.4

Cleanliness

5.8

Location

6.8

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 5 out of 21 reviews
Rating 8 - Good. 9 out of 21 reviews
Rating 6 - Okay. 3 out of 21 reviews
Rating 4 - Poor. 3 out of 21 reviews
Rating 2 - Terrible. 1 out of 21 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Would definitely come back here. Lovely, quiet, chilled. Lovely staff. Great food
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The staff are very friendly and helpful.The price is reasonable and the location is great.
Stayed 1 night in Sep 2019
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Nice resort facing the mountain. It was very quiet during our stay in early March. Don't expect much from its Cafe though, they only have simple stuff like spaghetti, chicken and pork sausages, you need to go out and hunt for food. Nearby, the restaurant Rimm Phi Romm near Mae Rim Plaza is highly recommended. The night bazaar there was also very interesting, but only on Tuesdays.
Stayed 2 nights in Mar 2019
Verified review

4/10 Poor

Liked: Room comfort
Hotel rooms were dark and dingy. The shower was terrible with next to no pressure and it kept changing from hot to cold. The television did not have any English channels. The breakfast was pretty average with only a limited selection. The staff were also relatively unfriendly and did not acknowledge you when you were coming and going. I would not recommend this place.
Stayed 3 nights in Dec 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gostoso, mas muito longe

O hotel é muito agradável e tem bom serviço e comodidades, com ótima arrumação e troca de toalhas e outros itens. A piscina é muito boa, embora falte um espaço melhor para tomar sol (espreguiçadeiras). O café do hotel tem poucas opções e é cobrado a parte. O cardápio de almoço é melhor e a comida, boa. A cozinha fecha cedo e não jantamos. O pior foi a localização, muito distante da cidade, ruim e caro para arrumar transporte. Se a intenção é apenas ficar no hotel, compensa, mas é longe de todo o resto. Perdemos muito tempo e dinheiro nos passeios. Muito tranquilo e sossegado.
Stayed 5 nights in Nov 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Spot to unwind

Internet was fast and this place was peaceful and private. Great place to unwind. Make sure to check out Hong Beach for food and drinks across the street.
Stayed 3 nights in Nov 2017
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unprofessional a manager, bad shower,hot AC.

This hotel is in the middle of nowhere you got to have your own vehicle it's not convenient to walk to anywhere. After we stayed the first night we were gone out all day and got back to the room at night and found out that they never clean up the room. We asked them to move us to a new room and they said they can not because all the room is booked up. We got up early in the morning to check out and saw only a few cars in front of the hotel we very positive that they had the room available last night. When We complain with the manager he said we supposed to hang up the sign in front of the room which no one explain to us.A manager he blemed us it was our fault and he never apologized, he said to us all of the hotels have the sign to hang out for cleaning but we never stayed in the place that we have to notify them to clean our room. He has a smart attitudes, when we said to him it just waste the time to talk to him and we said he will have a negative review on the internet he just say okay like he doesn't care at all and when we walk away to our car and he said right behind us ,thank you for choosing to stay with us and hope you come back again to stay but his voice it very sarcastic. We hope this review make the hotel's owner very proud of this manager! The room C22 was hot AC. no AC in the bathroom at all. The shower fluctuating from hot to cold. If it was the only hotel in Thailand we'd never stay! We would not recommend.
Stayed 2 nights in Sep 2017
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort
冷氣唔夠凍，焗爐用唔到，燈太暗
Verified review

6/10 Okay

โรงแรมเล็กๆน่ารัก

ห้องพักมาตรฐาน แต่งได้สบายตา แต่การไม่มีประตูห้องน้ำ รู้สึกไม่เป็นส่วนตัวตอนทำธุระมากๆ
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The water supply and the shower head are not working properly
Verified review

8/10 Good

Liked: Cleanliness, room comfort

Picasso

ทุกอย่างดีกมดยกเว้นห่างจากที่เที่ยวชมธรรมชาติไม่มีรถเพียงพอให้เช่า อาหารแพง ไป ชอบโทนสีห้อง
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommended

In general very pleasant stay, staff was friendly and they provided me with unexpected upgrade! Thank you for short but satisfying stay.
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort

I wanted to give it 5-Stars...

Cool Downs is a lovely little hotel - the room was great, it has a nice pool and little bar... it feels like it's a bit in the middle of nowhere but this just added to its appeal - and whilst not near any bars or restaurants it's very close to some lovely walks and a great waterfall. For all this I would have given it five stars but it let itself down on the service front - the restaurant closed the evening we were there and we were left with nothing to eat which was a massive pain. We also got over-charged for food and for transfers. Then at breakfast the food wasn't great (but the coffee was good!).
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Resort and New to Stay At!!

The hotel has a private place and far from the city. So, you should have your own transportation method to be able to go anywhere you would like to visit. However, the breakfast is good but every day you should choose what you would like to have from their limited list. All stuff are good and friendly except one of them who argued about our order for the breakfast and said that "You Order this dish!!" that we did not order and wasn't expected from her to treat us unprofessionally!!!! Otherwise, everything went good at this place :)
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nettes, kleines Hotel etwas außerhalb. Auto ist daher empfehlenswert. Sehr freundlicher Leiter. Entspannte Atmosphäre, tolle Architektur.
Verified review

4/10 Poor

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities

Méfiance

Très belle chambre! Petit Resto typique d'en face très bon! Par contre piscine vaseuse, personnel ne parle pas un mot anglais, loin de tout en pleine cambrousse! Et Resto fermer le soir! Petit déjeuner très moyen!
Verified review

4/10 Poor

Disliked: Staff & service, property conditions & facilities, room comfort

不會再光顧的酒店

非常之不愉快！ 每房間只供兩人使用，多咗嘅人不能上酒店房間；我們只想上房間看過環境，才決定加床或者加房間。 當日我們六個人，原本只訂了兩間房間，所以他們只能夠讓我們四個人進去房間，其餘兩人需要在接待處等後。我們原本預定加床，但他們的上司、老闆態度十分惡劣... 這間酒店是沒人住的，當日除了我們之外，只有一對情侶居住，地方非常荒蕪，酒店很細小，泳池也很細小，是沒規模的細小酒店，早餐尚可，但服務人員較差
Verified review

6/10 Okay

Liked: Cleanliness, room comfort
Disliked: Staff & service

nice hotel but a bit isolated

hotel was clean and tidy, but for most of our stay there was no other guests. the staff were friendly, but english was poor location of hotel isolated, quite far from chiang mai city cab drivers didnt know where it was hotel quite new, still building part of it only served a very limited menu up until 4pm. after this no food was provided, and there were no local restaurants (except for side of the road barbeques and restuarants that looked as if they had been set up in a garage)
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great accommodations in the country

Very lovely staff and room was very upscale modern. I only had breakfast there and it was the best French toast, fruit, coffee, and juice I have ever had! Great chef. I would go back there again should I return to Thailand.
Verified review

10/10 Excellent

Stayed 1 night in Nov 2023
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities