Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Check-out
Check-out before 11:00 AM
Express check-out available
Special check-in instructions
The front desk is open Monday - Friday (10:00 AM - 7:00 PM) and Saturday - Sunday (10:00 AM - 4:00 PM)
Guests will receive an email within 5 days before arrival with check-in instructions and an access code; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
Information provided by the property may be translated using automated translation tools
Access methods
Access code, staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
We should mention
This property does not have elevators
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
The location was great. The balcony premium studio was very clean, very "fresh" and had everything we needed. We didn't use the pullout couch in the living area, but it looked comfortable and could fit an adult or 2 small kids. The full bed was comfortable. The check-in is at 4pm, and just to note, there really is nowhere for you to leave your luggage if you come in earlier, like at other hotels. I flew in from NY and arrived at 9am, so it was challenging, but the management was great as I messaged them to ask for early check-in and they were accommodating in getting my studio cleaned first. So if you are arriving in Madrid earlier I suggest contacting management. Communication with them was efficient, and they gave very clear instructions. Would stay here again.
Location was very accessible to the metro . Area was super quiet and an excellent cafe right downstairs . Room was nice and was enough since it was a quick stay. Communication with staff was easy and their response was immediate. .