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Hotel Urban, a Small Luxury Hotel of the World

5.0 star property
Luxury hotel with a fitness center and a rooftop terrace

Choose dates to view prices

Photo gallery for Hotel Urban, a Small Luxury Hotel of the World

Lobby
Seasonal outdoor pool, sun loungers
Lobby
Lobby
Rooftop terrace
Hotel Urban offers modern luxury near Puerta del Sol. Relax on the rooftop terrace or by the seasonal outdoor pool with sun loungers. Enjoy Mediterranean cuisine at CEBO restaurant for lunch and dinner. In-room WiFi and a fitness center complete the amenities.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking available
  • Room service

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Junior Suite

1 bedroom, premium bedding, free minibar items, in-room safe

Junior Suite

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Minibar (some free items)
Smart TV
Blackout drapes/curtains
Premium bedding
Separate bedroom
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Suite, 1 Double Bed

View from room

Suite, 1 Double Bed

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Minibar (some free items)
Smart TV
Premium bedding
Separate bedroom
Bathrobes
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Business Duplex

1 bedroom, premium bedding, free minibar items, in-room safe

Business Duplex

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Minibar (some free items)
Smart TV
Premium bedding
Separate bedroom
Bathrobes
  • 32 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed

View all photos for Superior Double Room Single Use

1 bedroom, premium bedding, free minibar items, in-room safe

Superior Double Room Single Use

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Minibar (some free items)
Smart TV
Premium bedding
Separate bedroom
Bathrobes
  • 25 sq m
  • Sleeps 1
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Business Suite, 1 Double Bed

View from room

Business Suite, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Minibar (some free items)
Smart TV
Premium bedding
Separate bedroom
Bathrobes
  • 40 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed

View all photos for Junior Suite

1 bedroom, premium bedding, free minibar items, in-room safe

Junior Suite

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Minibar (some free items)
Smart TV
Premium bedding
Separate bedroom
Bathrobes
  • 32 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

View all photos for Loft

Loft | 1 bedroom, premium bedding, free minibar items, in-room safe

Loft

Highlights

Separate sitting area
Soundproofed
Private indoor hot tub
Air conditioning
Free cribs/infant beds
Minibar (some free items)
Smart TV
Premium bedding
  • 53 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Duplex

1 bedroom, premium bedding, free minibar items, in-room safe

Duplex

9.0 out of 10
Wonderful
(13 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Minibar (some free items)
Smart TV
Premium bedding
Separate bedroom
Bathrobes
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room

1 bedroom, premium bedding, free minibar items, in-room safe

Superior Double Room

9.2 out of 10
Wonderful
(53 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Minibar (some free items)
Smart TV
Premium bedding
Separate bedroom
Bathrobes
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

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About the neighborhood

Map
Carrera San Jeronimo 34, Madrid, Madrid, 28014

What's nearby

  • Puerta del Sol - 3 min walk - 0.2 miles
  • Prado Museum - 8 min walk - 0.5 miles
  • Plaza Mayor - 11 min walk - 0.6 miles
  • Royal Palace of Madrid - 16 min walk - 0.9 miles
  • El Retiro Park - 4 min drive - 1.4 miles

Getting around

  • Sevilla Station - 3 min walk
  • Madrid Recoletos Station - 15 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 25 min drive

Restaurants

  • ‪La Rollerie - ‬1 min walk
  • ‪La Terraza del Urban - ‬1 min walk
  • ‪La Cabaña Argentina - ‬1 min walk
  • ‪Glass Bar - ‬2 min drive
  • ‪Barbara Ann Sol - ‬4 min walk

About this property

Hotel Urban, a Small Luxury Hotel of the World

Luxury boutique hotel near Puerta del Sol
Located close to Plaza de Cibeles and Prado Museum, Hotel Urban, a Small Luxury Hotel of the World provides a poolside bar, a rooftop terrace, and dry cleaning/laundry services. The on-site Mediterranean cuisine restaurant, CEBO, offers lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a gym.
You'll also enjoy the following perks during your stay:
  • A seasonal outdoor pool along with sun loungers
  • Buffet breakfast (surcharge), self parking (surcharge), and an electric car charging station
  • Express check-out, express check-in, and multilingual staff
  • A front-desk safe, a ballroom, and an elevator
  • Guest reviews give top marks for the helpful staff and location
Room features
All 96 rooms include comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like laptop-compatible safes and air conditioning.
Other conveniences in all rooms include:
  • Bathrooms with tubs or showers and free toiletries
  • Smart TVs with satellite channels and DVD players
  • Coffee/tea makers, daily housekeeping, and desks

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Hotel Villa Real, a member of Preferred Hotels & Resorts

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  • Air conditioning
  • Gym
9.4 out of 10, Exceptional, 1,003 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Covered self parking on site (EUR 33 per day)

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 37.95 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • CEBO
  • Glass by Sips

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • DVD player
  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 3,240 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 6 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 2005
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • Smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Espresso maker
  • Free minibar (limited items)

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 37.95 per person
  • Covered self parking fee: EUR 33 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Property Registration Number HM-4457

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The seasonal pool will be open from June to September
A car is not required for transportation to and from this property

Property is also known as

Urban Hotel
Urban Hotel Madrid
Urban Madrid
Madrid Urban Hotel
Hotel Urban Madrid

Frequently asked questions

Does Hotel Urban, a Small Luxury Hotel of the World have a pool?

Yes, this property has a seasonal outdoor pool.

Is Hotel Urban, a Small Luxury Hotel of the World pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel Urban, a Small Luxury Hotel of the World ?

Self parking is available for EUR 33 per day.

What time is check-in at Hotel Urban, a Small Luxury Hotel of the World ?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Urban, a Small Luxury Hotel of the World ?

Check-out is at noon.

Where is Hotel Urban, a Small Luxury Hotel of the World located?

Located in Madrid Centro, this luxury hotel is within a 10-minute walk of Puerta del Sol and Prado Museum. Plaza de Cibeles and Plaza Mayor are also within 15 minutes. Sevilla Station and Sol Station are within a 5-minute walk.

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Reviews

Hotel Urban, a Small Luxury Hotel of the World Reviews

9.4

Exceptional

9.6

Cleanliness

9.4

Location

9.6

Staff & service

9.2

Eco-friendliness

9.4

Property conditions & facilities
Rating 10 - Excellent. 763 out of 1001 reviews
Rating 8 - Good. 166 out of 1001 reviews
Rating 6 - Okay. 41 out of 1001 reviews
Rating 4 - Poor. 15 out of 1001 reviews
Rating 2 - Terrible. 16 out of 1001 reviews

Reviews

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was very good and the room was outstanding. Well located.
Stayed 2 nights in Oct 2025

10/10 Excellent

Paula

Liked: Cleanliness
Pleasant staff. Very clean. Great location.
Stayed 3 nights in Oct 2025

10/10 Excellent

Spyros

Liked: Amenities
Enjoyable stay
Stayed 4 nights in Aug 2025

10/10 Excellent

valois

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!
Stayed 3 nights in Aug 2025

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect hotel, well located, and a fantastic staff
Stayed 4 nights in Jul 2025

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in a great location, close to all the attractions, dining, transport etc. staff are so friendly and accommodating.
Stayed 4 nights in Jul 2025

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing Hotel, with great location and nice amenities. Staff was super nice and helpful.
Stayed 2 nights in Aug 2025

10/10 Excellent

gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Sep 2025

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Urban is a fantastic hotel! Walking distance to Gran Via, Puerta del Sol and the Prado Museum. Upscale, chic & clean. Most importantly the staff is absolutely amazing, Lydia and Lydia were super friendly and helpful. Sadly I only stayed one night but will be back, in the future.
Stayed 1 night in Sep 2025

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place! 100% recommended.
Stayed 3 nights in Jul 2025

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Hotel, friendly staff, room are lovely
Stayed 1 night in May 2025

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved and would recommend
Stayed 4 nights in May 2025

10/10 Excellent

Pablo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was amazing. Hard to match.
Stayed 1 night in Aug 2025

10/10 Excellent

Boris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. All major museums and city centre within walking distance. Hotel Reception staff very helpful.
Stayed 3 nights in Jun 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here five times over the past 17 years. It never disappoints.
Stayed 3 nights in Jul 2025

10/10 Excellent

Joachim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best boutique hotel in Madrid

Hotel Urban is the coolest, most comfortable, cleanest place ever. Super service I mean totally out of anything ordinary! Highly reccommended!! Also super great location!!
Stayed 3 nights in Jun 2025

10/10 Excellent

Dennis

Liked: Cleanliness, amenities, property conditions & facilities
Staff was excellent… prompt and friendly service and the staff always greeted you. Location was perfect for our needs. Didn’t have a chance to try the spa or rooftop but will return to Madrid and stay at this location. Thank you for making a special trip even more enjoyable
Stayed 4 nights in Jun 2025

10/10 Excellent

Susie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel - good location

No complaints at all. We had a very good stay at hotel urban. Very well situated in Madrid and we were well looked after.
Stayed 2 nights in Apr 2025

8/10 Good

J A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice and Comfortable hotel yet small rooms

Comfortable hotel but small rooms, especially for this expensive rate (300 per night). Nice smell in the hotel when entering. Breakfast is great and quick, I do think they should add boiled eggs. Fruit is plentiful + some a la carte options. Pool is nice but small but comfortable. Lots of seating around the rooftop. I do think an iron should always be available in the room. Overall, a nice stay.
Stayed 7 nights in Jul 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The design and room’s interiors was nice and peaceful, modern and elegant. Staff was excellent
Stayed 1 night in Apr 2025

10/10 Excellent

ROBERT

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, well appointed hotel with excellent staff
Stayed 1 night in Sep 2024

6/10 Okay

James

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Hotel looked lovely, service was great. However very disappointed they didn’t open roof top pool until day we left considering it was 34 degrees outside. Room was very small and noisy being on level 1, and the TV would not connect and work.
Stayed 3 nights in May 2025

10/10 Excellent

George

Centrally located, excellent and very accommodative personal. Beautiful rooms, delicious restaurants inside and outside of the hotel.
Stayed 6 nights in Aug 2024

10/10 Excellent

Kamran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel - great location - extra clean and staff are excellent - especially the door staff who are the best!
Stayed 3 nights in Mar 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, friendly staff and excellent roof top bar
Stayed 4 nights in Jul 2023

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