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Hotel Urban, a Small Luxury Hotel of the World

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Lobby - Hotel Urban, a Small Luxury Hotel of the World (Madrid)
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Lobby - Hotel Urban, a Small Luxury Hotel of the World (Madrid)
Seasonal outdoor pool, sun loungers - Hotel Urban, a Small Luxury Hotel of the World (Madrid)
Loft Suite | Premium bedding, free minibar items, in-room safe, desk - Hotel Urban, a Small Luxury Hotel of the World (Madrid)
Luxury
5.0 star property
9.4

Exceptional

Modern sanctuary in Madrid Centro

Sleek art deco design meets ancient artifacts in the Hotel Urban's lobby, featuring a Michelin-starred restaurant. The rooftop terrace offers a seasonal pool and panoramic Madrid sunset views. Steps away, Puerta del Sol and the Prado Museum are within a 10-minute stroll.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Junior Suite

Premium bedding, free minibar items, in-room safe, desk

Junior Suite

9.4 out of 10
Exceptional
(8 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Suite

View from room

Suite

10.0 out of 10
Exceptional
(4 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Suite, 1 Double Bed

A modern hotel room with a large bed, a desk, a glass-enclosed shower, and dark walls.

Suite, 1 Double Bed

  • Sleeps 2
  • Free WiFi

View all photos for Business Duplex

Premium bedding, free minibar items, in-room safe, desk

Business Duplex

  • 32 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed
  • Free WiFi

View all photos for Superior Double Room Single Use

Premium bedding, free minibar items, in-room safe, desk

Superior Double Room Single Use

  • 25 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Suite uso individual

View from room

Suite uso individual

  • 40 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed
  • Free WiFi

View all photos for Junior Suite uso individual

Premium bedding, free minibar items, in-room safe, desk

Junior Suite uso individual

  • 32 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Loft Suite

Loft Suite | Premium bedding, free minibar items, in-room safe, desk

Loft Suite

  • City view
  • 53 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Duplex

Premium bedding, free minibar items, in-room safe, desk

Superior Duplex

  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Dúplex Superior uso individual

Premium bedding, free minibar items, in-room safe, desk

Dúplex Superior uso individual

  • 32 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed
  • Free WiFi

View all photos for Duplex

Premium bedding, free minibar items, in-room safe, desk

Duplex

9.0 out of 10
Wonderful
(18 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Superior Double Room

Premium bedding, free minibar items, in-room safe, desk

Superior Double Room

9.2 out of 10
Wonderful
(69 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds
  • Free WiFi

About the neighborhood

Located in Madrid Centro, a neighborhood in Madrid, Hotel Urban, a Small Luxury Hotel of the World is near a metro station. National Prado Museum and Museo Nacional Centro de Arte Reina Sofía are cultural highlights, and some of the area's notable landmarks include Plaza de Cibeles and Puerta de Alcalá. Looking to enjoy an event or a game while in town? See what's going on at Bernabéu Stadium. Visit our Madrid travel guide
Map
Carrera San Jeronimo 34, Madrid, Madrid, 28014

What's nearby

  • Puerta del Sol
    Puerta del Sol
    3 min walk - 0.2 miles
  • Gran Via
    Gran Via
    3 min walk - 0.2 miles
  • Plaza de Cibeles
    Plaza de Cibeles
    8 min walk - 0.5 miles
  • National Prado Museum
    National Prado Museum
    8 min walk - 0.5 miles
  • Plaza Mayor
    Plaza Mayor
    11 min walk - 0.6 miles

Getting around

  • Sevilla Station
    3 min walk
  • Madrid Recoletos Station
    15 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD)
    25 min drive

Restaurants

  • La Rollerie
    1 min walk
  • Arrocería Marina Ventura
    2 min walk
  • La Venencia
    2 min walk
  • McDonald's
    3 min walk
  • La Terraza del Urban
    1 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Covered self parking on site (EUR 33 per day)

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 37.95 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • CEBO
  • Glass Bar

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • DVD player
  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 3,240 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hardwood flooring in room
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 6 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 2005
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • Smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Espresso maker
  • Free minibar (limited items)

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 37.95 per person
  • Covered self parking fee: EUR 33 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Property Registration Number HM-4457

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The seasonal pool will be open from June to September
A car is not required for transportation to and from this property

Frequently asked questions

Does Hotel Urban, a Small Luxury Hotel of the World have a pool?

Yes, this property has a seasonal outdoor pool.

Is Hotel Urban, a Small Luxury Hotel of the World pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for EUR 33 per day.

What time is check-in at Hotel Urban, a Small Luxury Hotel of the World ?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Urban, a Small Luxury Hotel of the World ?

Check-out is at noon.

Where is Hotel Urban, a Small Luxury Hotel of the World located?

Located in Madrid Centro, this luxury hotel is within a 10-minute walk of Puerta del Sol and National Prado Museum. Plaza de Cibeles and Plaza Mayor are also within 15 minutes. Sevilla Station and Sol Station are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Urban, a Small Luxury Hotel of the World Reviews

9.4

Exceptional

9.6

Cleanliness

9.4

Location

9.6

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 768 out of 1000 reviews
Rating 8 - Good. 155 out of 1000 reviews
Rating 6 - Okay. 43 out of 1000 reviews
Rating 4 - Poor. 14 out of 1000 reviews
Rating 2 - Terrible. 20 out of 1000 reviews

Reviews

Verified

10/10 Excellent

Paolo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property in an ideal location. I always stay here when traveling to Madrid.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, world class feel but also homey. Every staff member is top notch. Will only stay here in Madrid. Also try the CEBO restaurant.
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities
Fantastic location, beautiful building, very friendly staff. A fantastic stay
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

arnaud

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice stay at hotel Urban in Madrid located in heart of Madrid close to main sites and museums very nicely decorated hotel very good breakfast with local fresh dishes
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

michael

Liked: Cleanliness, amenities, property conditions & facilities
Lovely location. And amazing hotel.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

david

Liked: Cleanliness
The services is excellent The room is quite and safe
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Tajesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff but not as helpful as l expected for a 5 star. Hotel is in very good condition but not top. Breakfast is superb but very expensive in comparison to other 5 star properties. Best location near the park, train station and the main shopping area. We liked the room as it was clean and quiet but no balcony or view. Wouldnt stay here again as it was a one off experience and the cost is way too high for our budget.
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Olga

Liked: Cleanliness, amenities, property conditions & facilities
Exceptional stay. Sophisticated design, impeccable service, and a prime central location. The rooms are elegant and quiet, and the atmosphere feels truly luxurious. Highly recommended.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Johannes

Liked: Cleanliness, amenities, property conditions & facilities
Really a gem. In the center of everything, great reception with a drink, place looks amazing, spacious room and staff walking on their toes for you. We will be back!
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect hotel, well located, and a fantastic staff
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Tanya

Liked: Cleanliness, amenities, property conditions & facilities
Great everything!! Love the hotel and the staff!
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Paula

Liked: Cleanliness
Pleasant staff. Very clean. Great location.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Hotel, friendly staff, room are lovely
Stayed 1 night in May 2025
Verified

10/10 Excellent

ROBERT

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, well appointed hotel with excellent staff
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Leonid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff, great location, perfect breakfast
Stayed 9 nights in Mar 2024
Verified

10/10 Excellent

Nibal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location 📍 and hotel
Stayed 3 nights in Aug 2024
Verified

10/10 Excellent

christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, modern, quiet and well located
Stayed 6 nights in Apr 2024
Verified

10/10 Excellent

Boris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. All major museums and city centre within walking distance. Hotel Reception staff very helpful.
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In this hotel the staff makes the real difference! Extremely helpful, knowledgeable, great recommendations for restaurants and instant help with making reservations. After being confronted with other very disrespectful hotel guests they helped us instantly and offered compensation without even having to ask. Lili, Lydia, Paula, Alba and all others from the doorman to the breakfast staff….. you make the fifth star to this lovely hotel. We highly recommend and would definitely stay again
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

George

Centrally located, excellent and very accommodative personal. Beautiful rooms, delicious restaurants inside and outside of the hotel.
Stayed 6 nights in Aug 2024
Verified

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel, attentive staff, cozy terrace ( try lubina ceviche, so good!) and breakfast buffet excellent!
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Urban is a fantastic hotel! Walking distance to Gran Via, Puerta del Sol and the Prado Museum. Upscale, chic & clean. Most importantly the staff is absolutely amazing, Lydia and Lydia were super friendly and helpful. Sadly I only stayed one night but will be back, in the future.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Kamran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel - great location - extra clean and staff are excellent - especially the door staff who are the best!
Stayed 3 nights in Mar 2024
Verified

10/10 Excellent

Susie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel - good location

No complaints at all. We had a very good stay at hotel urban. Very well situated in Madrid and we were well looked after.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The design and room’s interiors was nice and peaceful, modern and elegant. Staff was excellent
Stayed 1 night in Apr 2025