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Hotel Urban, a Small Luxury Hotel of the World

5.0 star property
The rooftop retreat offers stunning city views, just steps from Madrid's iconic landmarks including Plaza de Cibeles and the renowned Prado Museum

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Lobby - Hotel Urban, a Small Luxury Hotel of the World (Madrid)
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Loft | Premium bedding, free minibar items, in-room safe, desk - Hotel Urban, a Small Luxury Hotel of the World (Madrid)
Lobby - Hotel Urban, a Small Luxury Hotel of the World (Madrid)
Lobby - Hotel Urban, a Small Luxury Hotel of the World (Madrid)
Hotel Urban offers modern luxury near Puerta del Sol. Relax on the rooftop terrace or by the seasonal outdoor pool with sun loungers. Enjoy Mediterranean cuisine at CEBO restaurant for lunch and dinner. In-room WiFi and a fitness center complete the amenities.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym

Room options

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Showing 9 of 9 rooms

View all photos for Junior Suite

Premium bedding, free minibar items, in-room safe, desk

Junior Suite

9.2 out of 10
Wonderful
(7 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

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View from room

Suite, 1 Double Bed

10.0 out of 10
Exceptional
(4 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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Premium bedding, free minibar items, in-room safe, desk

Business Duplex

  • 32 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed

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Premium bedding, free minibar items, in-room safe, desk

Superior Double Room Single Use

  • 25 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed OR 2 Twin Beds

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View from room

Business Suite, 1 Double Bed

  • 40 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed

View all photos for Junior Suite

Premium bedding, free minibar items, in-room safe, desk

Junior Suite

  • 32 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

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Loft | Premium bedding, free minibar items, in-room safe, desk

Loft

  • City view
  • 53 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Duplex

Premium bedding, free minibar items, in-room safe, desk

Duplex

9.2 out of 10
Wonderful
(17 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room

Premium bedding, free minibar items, in-room safe, desk

Superior Double Room

9.2 out of 10
Wonderful
(58 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

About the neighborhood

Located in Madrid Centro, a neighborhood in Madrid, Hotel Urban, a Small Luxury Hotel of the World is near a metro station. Prado Museum and Museo Nacional Centro de Arte Reina Sofía are cultural highlights, and some of the area's notable landmarks include Plaza de Cibeles and Puerta de Alcalá. Looking to enjoy an event or a game while in town? See what's going on at Bernabéu Stadium. Visit our Madrid travel guide
Map
Carrera San Jeronimo 34, Madrid, Madrid, 28014

What's nearby

  • Puerta del Sol which includes a city and a fountain
    Puerta del Sol
    3 min walk - 0.2 miles
  • Vibrant sunset over bustling Gran Via showcasing architecture and urban life in Madrid
    Gran Via
    3 min walk - 0.2 miles
  • Plaza de Cibeles showing a fountain, heritage elements and a statue or sculpture
    Plaza de Cibeles
    8 min walk - 0.5 miles
  • Prado Museum featuring a garden and heritage architecture
    Prado Museum
    8 min walk - 0.5 miles
  • Plaza Mayor which includes a square or plaza, an administrative buidling and heritage architecture
    Plaza Mayor
    11 min walk - 0.6 miles

Getting around

  • Sevilla Station
    3 min walk
  • Madrid Recoletos Station
    15 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD)
    25 min drive

Restaurants

  • Arrocería Marina Ventura
    2 min walk
  • La Rollerie
    1 min walk
  • McDonald's
    3 min walk
  • Hontanares
    4 min walk
  • La Venencia
    2 min walk

About this property

Hotel Urban, a Small Luxury Hotel of the World

Luxury boutique hotel near Puerta del Sol
Located close to Plaza de Cibeles and Prado Museum, Hotel Urban, a Small Luxury Hotel of the World provides a poolside bar, a rooftop terrace, and dry cleaning/laundry services. The on-site Spanish cuisine restaurant, CEBO, offers lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a gym.
You'll also enjoy the following perks during your stay:
  • A seasonal outdoor pool along with sun loungers
  • Buffet breakfast (surcharge), self parking (surcharge), and an electric car charging station
  • Express check-out, express check-in, and smoke-free premises
  • A front-desk safe, free newspapers, and luggage storage
  • Guest reviews give top marks for the helpful staff and location
Room features
All 96 rooms include comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like laptop-compatible safes and air conditioning.
Other conveniences in all rooms include:
  • Bathrooms with tubs or showers and free toiletries
  • Smart TVs with satellite channels and DVD players
  • Coffee/tea makers, daily housekeeping, and desks

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Covered self parking on site (EUR 33 per day)

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 37.95 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • CEBO
  • Glass Bar

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • DVD player
  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 3,240 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 6 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 2005
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • Smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Espresso maker
  • Free minibar (limited items)

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 37.95 per person
  • Covered self parking fee: EUR 33 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Property Registration Number HM-4457

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The seasonal pool will be open from June to September
A car is not required for transportation to and from this property

Property is also known as

Urban Hotel
Urban Hotel Madrid
Urban Madrid
Madrid Urban Hotel
Hotel Urban Madrid

Frequently asked questions

Does Hotel Urban, a Small Luxury Hotel of the World have a pool?

Yes, this property has a seasonal outdoor pool.

Is Hotel Urban, a Small Luxury Hotel of the World pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for EUR 33 per day.

What time is check-in at Hotel Urban, a Small Luxury Hotel of the World ?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Urban, a Small Luxury Hotel of the World ?

Check-out is at noon.

Where is Hotel Urban, a Small Luxury Hotel of the World located?

Located in Madrid Centro, this luxury hotel is within a 10-minute walk of Puerta del Sol and Prado Museum. Plaza de Cibeles and Plaza Mayor are also within 15 minutes. Sevilla Station and Sol Station are within a 5-minute walk.

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Reviews

Hotel Urban, a Small Luxury Hotel of the World Reviews

9.4

Exceptional

9.6

Cleanliness

9.4

Location

9.6

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 764 out of 1000 reviews
Rating 8 - Good. 163 out of 1000 reviews
Rating 6 - Okay. 43 out of 1000 reviews
Rating 4 - Poor. 14 out of 1000 reviews
Rating 2 - Terrible. 16 out of 1000 reviews

Reviews

Verified

10/10 Excellent

michael

Liked: Cleanliness, amenities, property conditions & facilities
Lovely location. And amazing hotel.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Johannes

Liked: Cleanliness, amenities, property conditions & facilities
Really a gem. In the center of everything, great reception with a drink, place looks amazing, spacious room and staff walking on their toes for you. We will be back!
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect hotel, well located, and a fantastic staff
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Paula

Liked: Cleanliness
Pleasant staff. Very clean. Great location.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Hotel, friendly staff, room are lovely
Stayed 1 night in May 2025
Verified

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Urban is a fantastic hotel! Walking distance to Gran Via, Puerta del Sol and the Prado Museum. Upscale, chic & clean. Most importantly the staff is absolutely amazing, Lydia and Lydia were super friendly and helpful. Sadly I only stayed one night but will be back, in the future.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

ROBERT

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, well appointed hotel with excellent staff
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Boris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. All major museums and city centre within walking distance. Hotel Reception staff very helpful.
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Nibal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location 📍 and hotel
Stayed 3 nights in Aug 2024
Verified

10/10 Excellent

Leonid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff, great location, perfect breakfast
Stayed 9 nights in Mar 2024
Verified

10/10 Excellent

christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, modern, quiet and well located
Stayed 6 nights in Apr 2024
Verified

10/10 Excellent

Susie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel - good location

No complaints at all. We had a very good stay at hotel urban. Very well situated in Madrid and we were well looked after.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Dennis

Liked: Cleanliness, amenities, property conditions & facilities
Staff was excellent… prompt and friendly service and the staff always greeted you. Location was perfect for our needs. Didn’t have a chance to try the spa or rooftop but will return to Madrid and stay at this location. Thank you for making a special trip even more enjoyable
Stayed 4 nights in Jun 2025
Verified

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel, attentive staff, cozy terrace ( try lubina ceviche, so good!) and breakfast buffet excellent!
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

George

Centrally located, excellent and very accommodative personal. Beautiful rooms, delicious restaurants inside and outside of the hotel.
Stayed 6 nights in Aug 2024
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The design and room’s interiors was nice and peaceful, modern and elegant. Staff was excellent
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Joachim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best boutique hotel in Madrid

Hotel Urban is the coolest, most comfortable, cleanest place ever. Super service I mean totally out of anything ordinary! Highly reccommended!! Also super great location!!
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Kamran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel - great location - extra clean and staff are excellent - especially the door staff who are the best!
Stayed 3 nights in Mar 2024
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 3 nights in Mar 2024
Verified

8/10 Good

MING TAK LITA

Liked: Cleanliness, staff & service, property conditions & facilities
Location is good
Stayed 4 nights in Feb 2024
Verified

10/10 Excellent

Clayton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent boutique luxury hotel Central Madrid

Excellent luxury hotel located perfectly central to everything in Madrid.
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

Dolores

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Great location. We walked to everything.
Stayed 3 nights in Apr 2024
Verified

10/10 Excellent

Ady

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the areas of the Hotel are exquisitely decorated and wonderful spaces to just be present in. The service is excellent and staff are amazing.
Stayed 3 nights in Feb 2024
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I liked it

Great Location. Clean, contemporary hotel. Nice art pieces everywhere.
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully designed modern hotel with interesting ethnic art. Very convenient for the great galleries of Madrid and also next to a warren of streets and squares with restaurants and bars.
Stayed 4 nights in Apr 2024