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The Madrid EDITION

5.0 star property
Luxury hotel with 2 restaurants and a full-service spa

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Photo gallery for The Madrid EDITION

Seasonal outdoor pool
Suite, 1 Bedroom, City View | City view
2 restaurants, breakfast, lunch, dinner served; Mexican cuisine
Suite, 1 Bedroom, City View | Living room | 55-inch LED TV with cable channels, TV
Premier Suite, 1 Bedroom (View) | Minibar, in-room safe, free cribs/infant beds, rollaway beds

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Parking available
  • Pet friendly
  • Gym

Room options

Available filters for rooms
Showing 21 of 21 rooms

View all photos for Superior Room, 2 Queen Beds, Non Smoking, Terrace

Superior Room, 2 Queen Beds, Non Smoking, Terrace | Minibar, in-room safe, free cribs/infant beds, rollaway beds

Superior Room, 2 Queen Beds, Non Smoking, Terrace

Highlights

Terrace
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Bathrobes
Hair dryer
Private bathroom
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed, Non Smoking (Balcony)

Superior Room, 1 King Bed, Non Smoking (Balcony) | Minibar, in-room safe, free cribs/infant beds, rollaway beds

Superior Room, 1 King Bed, Non Smoking (Balcony)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Bathrobes
Hair dryer
Private bathroom
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed, Non Smoking, Terrace (City View)

Studio, 1 King Bed, Non Smoking, Terrace (City View) | City view

Studio, 1 King Bed, Non Smoking, Terrace (City View)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Private bathroom
Hair dryer
Bathrobes
Eco-friendly toiletries
  • City view
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking | Street view

Deluxe Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Bathrobes
Hair dryer
Private bathroom
Rainfall showerhead
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Corner (View)

Suite, 1 King Bed, Corner (View) | City view

Suite, 1 King Bed, Corner (View)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Separate bathtub and shower
Eco-friendly toiletries
Private bathroom
  • City view
  • 61 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, City View

Deluxe Room, 1 King Bed, Non Smoking, City View | City view

Deluxe Room, 1 King Bed, Non Smoking, City View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Bathrobes
Hair dryer
Private bathroom
Rainfall showerhead
  • City view
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 1 King Bed, Non Smoking (View)

Premier Room, 1 King Bed, Non Smoking (View) | City view

Premier Room, 1 King Bed, Non Smoking (View)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Bathrobes
Hair dryer
Private bathroom
Rainfall showerhead
  • City view
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking (Courtyard View)

Suite, 1 Bedroom, Non Smoking (Courtyard View) | Minibar, in-room safe, free cribs/infant beds, rollaway beds

Suite, 1 Bedroom, Non Smoking (Courtyard View)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Bathrobes
Hair dryer
Private bathroom
Separate bathtub and shower
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 Bedroom, Terrace, City View

Studio, 1 Bedroom, Terrace, City View | City view

Studio, 1 Bedroom, Terrace, City View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Private bathroom
Hair dryer
Bathrobes
Eco-friendly toiletries
  • City view
  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom (View)

Suite, 1 Bedroom (View) | Pool | Seasonal outdoor pool

Suite, 1 Bedroom (View)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Separate bedroom
Separate bathtub and shower
Eco-friendly toiletries
Private bathroom
  • City view
  • 40 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Non Smoking (Terrace)

Superior Room, 1 King Bed, Non Smoking (Terrace) | Minibar, in-room safe, free cribs/infant beds, rollaway beds

Superior Room, 1 King Bed, Non Smoking (Terrace)

Highlights

Terrace
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Bathrobes
Hair dryer
Private bathroom
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, City View

Suite, 1 Bedroom, City View | Minibar, in-room safe, free cribs/infant beds, rollaway beds

Suite, 1 Bedroom, City View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Separate bedroom
Separate bathtub and shower
Eco-friendly toiletries
Private bathroom
  • City view
  • 40 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds, Non Smoking (Balcony)

Minibar, in-room safe, free cribs/infant beds, rollaway beds

Superior Room, 2 Queen Beds, Non Smoking (Balcony)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Bathrobes
Hair dryer
Private bathroom
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Loft, 1 King Bed, Non Smoking, Courtyard View

Loft, 1 King Bed, Non Smoking, Courtyard View | Minibar, in-room safe, free cribs/infant beds, rollaway beds

Loft, 1 King Bed, Non Smoking, Courtyard View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Bathrobes
Hair dryer
Private bathroom
Rainfall showerhead
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Loft, 1 King Bed, Non Smoking

Minibar, in-room safe, free cribs/infant beds, rollaway beds

Loft, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Bathrobes
Hair dryer
Private bathroom
Rainfall showerhead
  • City view
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Loft, 2 Queen Beds, Non Smoking

Loft, 2 Queen Beds, Non Smoking | City view

Loft, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Bathrobes
Hair dryer
Private bathroom
Rainfall showerhead
  • City view
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed, Non Smoking

Minibar, in-room safe, free cribs/infant beds, rollaway beds

Superior Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Bathrobes
Hair dryer
Private bathroom
Rainfall showerhead
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 2 Queen Beds, Non Smoking (View)

Premier Room, 2 Queen Beds, Non Smoking (View) | City view

Premier Room, 2 Queen Beds, Non Smoking (View)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Bathrobes
Hair dryer
Private bathroom
Rainfall showerhead
  • City view
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premier Suite, 1 Bedroom (View)

Premier Suite, 1 Bedroom (View) | Minibar, in-room safe, free cribs/infant beds, rollaway beds

Premier Suite, 1 Bedroom (View)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
LED TV
Separate bathtub and shower
  • City view
  • 81 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite, 1 Bedroom (View)

Superior Suite, 1 Bedroom (View) | Minibar, in-room safe, free cribs/infant beds, rollaway beds

Superior Suite, 1 Bedroom (View)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
LED TV
Separate bathtub and shower
  • City view
  • 75 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, City View, Corner

View from room

Suite, 1 Bedroom, City View, Corner

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Separate bathtub and shower
Eco-friendly toiletries
Private bathroom
Hair dryer
  • City view
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Map
Plaza de Celenque 2, Madrid, 28013

What's nearby

  • Puerta del Sol - 4 min walk - 0.3 miles
  • Gran Via - 4 min walk - 0.3 miles
  • Plaza Mayor - 5 min walk - 0.3 miles
  • Royal Palace of Madrid - 9 min walk - 0.5 miles
  • Prado Museum - 17 min walk - 1.0 mile

Getting around

  • Madrid Principe Pio Station - 3 min drive
  • Sol Station - 4 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 25 min drive

Restaurants

  • ‪Chocolatería San Ginés - ‬2 min walk
  • ‪La Mallorquina - ‬3 min walk
  • ‪Museo del Jamón - ‬2 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Chocolatería - Churreria - los Artesanos 1902 - ‬2 min walk

About this property

The Madrid EDITION

Luxury hotel near Puerta del Sol
A short walk from Plaza Mayor and Gran Via, The Madrid EDITION provides shopping on site, a garden, and dry cleaning/laundry services. Indulge in a massage, a body scrub, and a facial at the onsite spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, light fare, and Mexican cuisine. Free in-room WiFi, with speed of 500+ Mbps (good for 6+ people or 10+ devices), is available to all guests, along with 2 bars and a 24-hour gym.
You'll also enjoy perks such as:
  • A seasonal outdoor pool
  • Cooked-to-order breakfast (surcharge), valet parking (surcharge), and an electric car charging station
  • Smoke-free premises, luggage storage, and tour/ticket assistance
  • Concierge services, a porter/bellhop, and a 24-hour front desk
  • Guest reviews say great things about the helpful staff
Room features
All 200 rooms boast comforts such as laptop-compatible safes and air conditioning, as well as perks like free WiFi and bathrobes.
More conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and hair dryers
  • 55-inch LED TVs with cable channels
  • Wardrobes/closets, free infant beds, and electric kettles

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Secured, covered valet parking on site (EUR 50 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:30 AM for a fee: EUR 20 to 75 for adults and EUR 20 to 75 for children
  • 2 bars/lounges
  • 2 restaurants

Restaurants on site

  • Jerónimo
  • Lobby Bar
  • Oroya
  • Punch Room

Things to do

  • 24-hour gym
  • Full-service spa
  • Seasonal outdoor pool
  • Shopping

Family friendly

  • In-room crib
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Garden

Full-service spa

  • 5 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • In-room massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Elevator (47 inch wide door)
  • Handrails in stairways (31 inches high)
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (28 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 1 building
  • 5 floors
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 2022
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 55-inch LED TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 250 per accommodation, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 88.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately EUR 20 to 75 for adults, and EUR 20 to 75 for children
  • Covered valet parking fee: EUR 50 per night (in/out privileges)
  • Pet fee: EUR 250 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 88.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from April 03 to October 06
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

The Madrid Edition Hotel
The Madrid Edition Madrid
The Madrid Edition Hotel Madrid

Frequently asked questions

Does The Madrid EDITION have a pool?

Yes, this property has a seasonal outdoor pool.

Is The Madrid EDITION pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 250 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at The Madrid EDITION?

Valet parking is available for EUR 50 per night.

What time is check-in at The Madrid EDITION?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at The Madrid EDITION?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is The Madrid EDITION located?

Located in Madrid Centro, this luxury hotel is within a 5-minute walk of Preciados Street, Puerta del Sol, and Gran Via. Plaza Mayor and San Miguel Market are also within 10 minutes. Sol Station and Callao Station are within a 5-minute walk.

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The Madrid EDITION Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 158 out of 200 reviews
Rating 8 - Good. 21 out of 200 reviews
Rating 6 - Okay. 9 out of 200 reviews
Rating 4 - Poor. 4 out of 200 reviews
Rating 2 - Terrible. 8 out of 200 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

mark

Liked: Cleanliness, staff & service, property conditions & facilities
Liked our stayed in Madrid. Hotel was a great spot
Stayed 3 nights in Mar 2025

10/10 Excellent

bob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you Emanuel and the rest of the staff for being above and beyond and making our stay memorable. We will most definitely stay at this property again and again….
Stayed 3 nights in May 2025

10/10 Excellent

Mustafa

Liked: Cleanliness, staff & service, property conditions & facilities
Great service and hotel. Comfy rooms too
Stayed 2 nights in Apr 2025

10/10 Excellent

Khaled

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect
Stayed 6 nights in Apr 2025

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super
Stayed 3 nights in Apr 2025

6/10 Okay

MIGUEL ANGEL QUIROZ

ok
Stayed 1 night in May 2025

6/10 Okay

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very nice hotel, but not nice enough to justify the price.
Stayed 3 nights in Mar 2025

10/10 Excellent

Eduardo

Very nice hotel
Stayed 2 nights in Aug 2024

10/10 Excellent

Ritchard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Madrid Edition was great! Friendly, accommodating staff, close proximity to plaza mayor, San Ginés etc. great hotel.nice rooms, rooftop pool and bar. Will definitely stay here again!
Stayed 2 nights in Oct 2024

10/10 Excellent

Cristina

Liked: Amenities
Stylish room, great service. Loved Oroya restaurant! Food and ambience were excellent!
Stayed 5 nights in Sep 2024

10/10 Excellent

Milana

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and great aesthetic
Stayed 2 nights in Aug 2024

8/10 Good

Marina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and nice atmosphere
Stayed 5 nights in Aug 2024

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience. Beautiful hotel, great staff, perfect location.
Stayed 2 nights in Aug 2024

10/10 Excellent

Naqeeb

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service and best location. Close to everything
Stayed 5 nights in Oct 2024

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully designed, unique and perfectly located in the city.
Stayed 2 nights in Aug 2024

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing like always!
Stayed 2 nights in Sep 2024

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every thing
Stayed 1 night in Dec 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this hotel. Great location. The staff was wonderful. Pool area was beautiful with a great view. Breakfast was perfect. Would definitely go back.
Stayed 2 nights in Aug 2024

10/10 Excellent

Noor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They are amazing staff and beautiful hotel
Stayed 3 nights in Dec 2023

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Madrid Edition is an excellent hotel, very clean and modern. The staff are helpful and friendly, the facilities are also of the highest quality.
Stayed 3 nights in Jul 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Terrific location
Stayed 2 nights in Feb 2024

10/10 Excellent

siavash

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great hotel! Comfortable rooms, great spa and amazing rooftop.
Stayed 3 nights in Jun 2023

10/10 Excellent

Leonard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All great things at this property
Stayed 2 nights in Sep 2023

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Guys. This is the spot. My husband and I went here for our honeymoon, and it was like a dream. Toooo fancy/boujee for us usually but we wanted to splurge for this trip. The staff immediately helps you in the building and w your luggage. They were also very quick on any questions or issues. For instance, our first night something was wrong w the TV (it kept turning on when we were trying to sleep) and we should’ve called them right away bc once I did they sent a technician us and it was fixed in 1 minute!!!! As for the pool, insaneee!! It was too cold to go in when we were there but we sat by the water and that was perfect. The view is unbelievable and the Resturant on the roof is great as well. The gym had everything we could’ve wanted & was great quality equipment. + breakfast was great with the comp buffet and coffees (Nutella donuts yesss!). One thing I will say is even though you pay a premium (imo) it is NOT cheaper to get extra ammenities. I would’ve loved to use the laundry service but it was too expensive for what we were already paying. I absolutely recognize this is a me problem BUT I want to acknowledge that this is not a “everything is included or cheaper bc you’re with us” kind of place. A major plus is it is in a super central location and traveling in Madrid was easy on foot or by Metro. I would 100% reccomend this to someone if they wanted a luxury stay in Madrid.
Stayed 4 nights in May 2025

10/10 Excellent

shimon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great location

a very good hotel great Location and good service
Stayed 4 nights in Jan 2023