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BYPILLOW The Citadel

3.0 star property
Comfortable hostal, walk to Plaza Mayor

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

BYPILLOW The Citadel

Photo gallery for BYPILLOW The Citadel

Double Room (Interior) | Desk, free cribs/infant beds, free WiFi, bed sheets
Standard Double Room, 1 Double Bed | Desk, free cribs/infant beds, free WiFi, bed sheets
Front of property
Superior Double Room | Bathroom | Shower, hair dryer, towels
Superior Double Room | Desk, free cribs/infant beds, free WiFi, bed sheets

Overview of BYPILLOW The Citadel

Reviews
8.8

Excellent

Popular amenities

  • Free WiFiFree WiFiFree WiFi
  • HousekeepingHousekeepingHousekeeping
  • Air conditioningAir conditioningAir conditioning

Check out the area

Map
Calle Espejo 2, piso 2, Madrid, Madrid, 28013
  • Popular LocationThe Cavern1 min walk
  • Popular LocationSan Miguel Market1 min walk
  • Popular LocationMadrid Atocha Station13 min drive
  • AirportMadrid (MAD-Adolfo Suárez Madrid-Barajas)28 min drive

Room options

View all photos for Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed | Desk, free cribs/infant beds, free WiFi, bed sheets

Standard Double Room, 1 Double Bed

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Hair dryer
Private bathroom
Desk
Daily housekeeping
  • 15 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double Room

Superior Double Room | Desk, free cribs/infant beds, free WiFi, bed sheets

Superior Double Room

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Hair dryer
Private bathroom
Desk
Daily housekeeping
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Twin Room

Twin Room | Desk, free cribs/infant beds, free WiFi, bed sheets

Twin Room

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Hair dryer
Private bathroom
Desk
Daily housekeeping
  • 12 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Double Room (Interior)

Double Room (Interior) | Desk, free cribs/infant beds, free WiFi, bed sheets

Double Room (Interior)

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Hair dryer
Private bathroom
Desk
Daily housekeeping
  • 12 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Triple Room

Triple Room | Desk, free cribs/infant beds, free WiFi, bed sheets

Triple Room

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Hair dryer
Private bathroom
Desk
Daily housekeeping
  • 21 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed OR 3 Twin Beds

Similar properties

Room
room Select Sol
Free WiFi
Air conditioning
Laundry
Housekeeping
8.8 out of 10, Excellent, (956)
room Select Sol

About the neighborhood

Madrid

BYPILLOW The Citadel is located in Madrid Centro, a neighborhood in Madrid. Royal Palace of Madrid and Calle de Alcalá are notable landmarks, and the area's natural beauty can be seen at El Retiro Park and Casa de Campo. Madrid Amusement Park and Madrid Zoo Aquarium are not to be missed.
Visit our Madrid travel guideOpens in a new window

What's nearby

  • Plaza Mayor - 4 min walk
  • Royal Palace of Madrid - 4 min walk
  • Puerta del Sol - 8 min walk
  • Gran Via - 8 min walk
  • Prado Museum - 7 min drive

Getting around

  • Opera Station - 3 min walk
  • Madrid Principe Pio Station - 5 min drive
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 28 min drive

Restaurants

  • El Chaparrito - 2 min walk
  • La Esquina de San Miguel - 1 min walk
  • El Minibar - 1 min walk
  • Santa Eulalia Boulangerie Patisserie - 1 min walk
  • Café Madrid - 2 min walk

About this property

BYPILLOW The Citadel

Hostal near Plaza Mayor
Close to Royal Palace of Madrid and Puerta del Sol, BYPILLOW The Citadel has plenty to offer. Stay connected with free in-room WiFi.
You'll also find perks like:
  • A roundtrip airport shuttle (surcharge), tour/ticket assistance, and an elevator
  • Guest reviews say great things about the location
Room features
All guestrooms at BYPILLOW The Citadel feature comforts such as air conditioning, as well as amenities like free WiFi.
More amenities include:
  • Bathrooms with showers and hair dryers
  • Free infant beds, daily housekeeping, and desks

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle (surcharge)

Family friendly

  • Free crib

Conveniences

  • Limited-hour front desk

Guest services

  • Daily housekeeping
  • Tour and ticket assistance

Accessibility

  • Elevator

More

  • 1 floor

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Flat-screen TV

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 10

Special check-in instructions

The front desk is open daily from 2:00 PM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Late check-out fee: EUR 10 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards; cash is not accepted

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

Citadel Pillow Hostel Madrid
Citadel Pillow Hostel
Citadel Pillow Madrid
Citadel Pillow
Citadel Pillow Hostal Madrid
Citadel Pillow Hostal
The Citadel by Pillow
BYPILLOW The Citadel Hostal
BYPILLOW The Citadel Madrid
BYPILLOW The Citadel Hostal Madrid

Frequently asked questions

Is BYPILLOW The Citadel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at BYPILLOW The Citadel?

This hostal doesn't offer parking.

What time is check-in at BYPILLOW The Citadel?

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM. After-hours check-in is not available.

What time is check-out at BYPILLOW The Citadel?

Check-out is at 11:00 AM. Late check-out is available for EUR 10 (subject to availability).

Does BYPILLOW The Citadel provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is BYPILLOW The Citadel located?

Located in Madrid Centro, this hostal is within a 5-minute walk of San Miguel Market, Plaza Mayor, and Royal Palace of Madrid. Puerta del Sol and Gran Via are also within 10 minutes. Opera Station is only a 3-minute walk and Sol Station is 8 minutes.

BYPILLOW The Citadel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 157 out of 288 reviews" "
Rating 8 - Good. 95 out of 288 reviews" "
Rating 6 - Okay. 19 out of 288 reviews" "
Rating 4 - Poor. 10 out of 288 reviews" "
Rating 2 - Terrible. 7 out of 288 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Miles

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent Location, Friendly staff. Easy check in. Perfect for a budget room.
Stayed 2 nights in Mar 2024

8/10 Good

CARLOS

Traveled with partner
Liked: Cleanliness, staff & service
A very convenient place in the heart of Madrid city centre, very close to metro stations and main attractions. It’s an old building, and it needs refurbishment, but this hotel is good value for money. WiFi works well, and I like very much that they try to be sustainable with water resources.
Stayed 3 nights in Feb 2024

8/10 Good

Leopoldo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central place to stay. Too bad the elevator was not working; not good for us seniors.
Stayed 3 nights in Oct 2023

10/10 Excellent

Dennis

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Mintrue

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location with walking to everything you need. Enjoyed my time here. Will definitely be back. Gabby was very friendly and resourceful. Worth the money.
Stayed 1 night in Oct 2023

8/10 Good

Mark

Liked: Staff & service, property conditions & facilities
Great place for what it was. Exactly as advertised. Read check in carefully. No staff until 2 pm. The water from the toilet smelled very badly and after a few days the room smelled badly.
Stayed 3 nights in Sep 2023

10/10 Excellent

Julie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent little boutique hotel!
Girls trip to Madrid. We were instantly pleased with the hotel when we arrived. Room was perfect for the three of us. Clean and roomy. Gabby checked us in, we unloaded and we’re off to explore the city. Location was perfect. Highly recommend to anyone who wants to be in the thick of the action.
Stayed 1 night in Sep 2023

10/10 Excellent

Alexander

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Both my friend and I had a wonderful stay at the hotel. The area around it was very nice, and the staff was super nice and was very patient with our limited spanish and was willing to speak in English when needed. The room was great, clean, and comfortable. Thank you!
Stayed 2 nights in Sep 2023

8/10 Good

Grace

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is close to most of attractions, in walkable distance. Cross the street, Mercedo de San Miguel there, a lot of choices for delicious food, you can find whatever you like there.
Stayed 2 nights in Sep 2023

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2023