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TOC Hostel and Suites Madrid

2.0 star property
Hostel with a 24-hour front desk, a short walk to Puerta del Sol

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Photo gallery for TOC Hostel and Suites Madrid

Staircase
Lounge
Interior entrance
Lounge
Soundproofing, free WiFi, bed sheets, wheelchair access

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Air conditioning

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Private room for 6 people with private bathroom, 3 bunk beds - bath and shower

Soundproofing, free WiFi, bed sheets, wheelchair access

Private room for 6 people with private bathroom, 3 bunk beds - bath and shower

Highlights

Soundproofed
Air conditioning
TV
Private bathroom
Digital channels
Daily housekeeping
  • Sleeps 6
  • 3 Twin Bunk Beds

View all photos for 1 bed at mixed dormitory of 8 people, private bathroom

Soundproofing, free WiFi, bed sheets, wheelchair access

1 bed at mixed dormitory of 8 people, private bathroom

Highlights

Soundproofed
Air conditioning
TV
Private bathroom
Digital channels
Daily housekeeping
  • Sleeps 1
  • 1 Twin Bed

View all photos for 1 Bed at mixed dormitory for 4 people with private bathroom

Soundproofing, free WiFi, bed sheets, wheelchair access

1 Bed at mixed dormitory for 4 people with private bathroom

Highlights

Soundproofed
Air conditioning
TV
Private bathroom
Digital channels
Daily housekeeping
  • Sleeps 1
  • 1 Twin Bed

View all photos for 1 bed in shared dormitory for 4 people, exterior bathroom

Soundproofing, free WiFi, bed sheets, wheelchair access

1 bed in shared dormitory for 4 people, exterior bathroom

Highlights

Soundproofed
Air conditioning
TV
Digital channels
Daily housekeeping
  • Sleeps 1
  • 1 Twin Bed

View all photos for 1 Bed in dormitory for women, 8 people, private bathroom

Soundproofing, free WiFi, bed sheets, wheelchair access

1 Bed in dormitory for women, 8 people, private bathroom

Highlights

Soundproofed
Air conditioning
TV
Private bathroom
Digital channels
Daily housekeeping
  • Sleeps 1
  • 1 Twin Bed

View all photos for 1 bed at mixed dormitory of 6 people, private bathroom

Soundproofing, free WiFi, bed sheets, wheelchair access

1 bed at mixed dormitory of 6 people, private bathroom

Highlights

Soundproofed
Air conditioning
TV
Private bathroom
Digital channels
Daily housekeeping
  • 30 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Private room for 8 people with private bathroom - 4 bulk beds - bathroom - bath and shower

Soundproofing, free WiFi, bed sheets, wheelchair access

Private room for 8 people with private bathroom - 4 bulk beds - bathroom - bath and shower

Highlights

Soundproofed
Air conditioning
TV
Private bathroom
Digital channels
Daily housekeeping
  • Sleeps 8
  • 4 Twin Bunk Beds

View all photos for 1 Bed in dormitory for women, 6 people, private bathroom

Soundproofing, free WiFi, bed sheets, wheelchair access

1 Bed in dormitory for women, 6 people, private bathroom

Highlights

Soundproofed
Air conditioning
TV
Private bathroom
Digital channels
Daily housekeeping
  • Sleeps 1
  • 1 Twin Bed

View all photos for 1 Bed in shared dormitory for 6 people with exterior barthroom

Soundproofing, free WiFi, bed sheets, wheelchair access

1 Bed in shared dormitory for 6 people with exterior barthroom

Highlights

Soundproofed
Air conditioning
TV
Digital channels
Daily housekeeping
  • Sleeps 1
  • 1 Twin Bed

View all photos for Family Room

Soundproofing, free WiFi, bed sheets, wheelchair access

Family Room

Highlights

Soundproofed
Air conditioning
TV
Digital channels
Daily housekeeping
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bunk Bed

View all photos for Triple Room

Soundproofing, free WiFi, bed sheets, wheelchair access

Triple Room

Highlights

Soundproofed
Air conditioning
TV
Digital channels
Daily housekeeping
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Double Room

Soundproofing, free WiFi, bed sheets, wheelchair access

Double Room

Highlights

Soundproofed
Air conditioning
TV
Digital channels
Desk
Daily housekeeping
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Plaza Celenque 3-5, Madrid, Madrid, 28013

What's nearby

  • Puerta del Sol - 3 min walk - 0.2 miles
  • Plaza Mayor - 5 min walk - 0.3 miles
  • Gran Via - 5 min walk - 0.3 miles
  • Royal Palace of Madrid - 8 min walk - 0.5 miles
  • Prado Museum - 17 min walk - 0.9 miles

Getting around

  • Sol Station - 3 min walk
  • Calanas Station - 5 min drive
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 45 min drive

Restaurants

  • ‪Chocolatería San Ginés - ‬1 min walk
  • ‪La Mallorquina - ‬2 min walk
  • ‪Museo del Jamón - ‬1 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪McDonald's - ‬2 min walk

About this property

TOC Hostel and Suites Madrid

Hostel near Puerta del Sol
A short walk from Plaza Mayor and Gran Via, TOC Hostel and Suites Madrid provides an arcade/game room, a library, and laundry facilities. Free in-room WiFi and a bar are available to all guests.
Other perks include:
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and a billiards/pool table
  • A vending machine, a 24-hour front desk, and concierge services
  • Luggage storage, an elevator, and smoke-free premises
  • Guest reviews say great things about the helpful staff and location
Room features
All 55 rooms feature comforts such as air conditioning, in addition to thoughtful touches like free WiFi and sound-insulated walls.
More amenities include:
  • Bathrooms with showers
  • 32-inch TVs with digital channels

Languages

English, French, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (EUR 25 per day); discounts available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 8:00 AM to 11:00 AM for a fee: EUR 11 per person
  • A bar/lounge
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Library
  • TV in common areas

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Shared refrigerator
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility

More

  • 6 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Partially-open bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch TV with digital channels

More

  • Air conditioning
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 11 per person
  • Airport shuttle fee: EUR 30 per vehicle (maximum occupancy 4)
  • Nearby parking fee: EUR 25 per day(656 ft away; open 24 hours)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

TOC Hostel Madrid
TOC Hostel
TOC Madrid
TOC Hostel Suites Madrid
TOC Hostel and Suites Madrid Madrid
TOC Hostel and Suites Madrid Hostel/Backpacker accommodation

Frequently asked questions

Is TOC Hostel and Suites Madrid pet-friendly?

No, pets are not allowed at this property.

What time is check-in at TOC Hostel and Suites Madrid?

Check-in start time: 3 PM; Check-in end time: 3 AM.

What time is check-out at TOC Hostel and Suites Madrid?

Check-out is at 11 AM.

Does TOC Hostel and Suites Madrid provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 30 per vehicle applies.

Where is TOC Hostel and Suites Madrid located?

Located in Madrid Centro, this hostel is within a 5-minute walk of Preciados Street, Puerta del Sol, and Plaza Mayor. Gran Via and San Miguel Market are also within 10 minutes. Sol Station and Opera Station are within a 5-minute walk.

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TOC Hostel and Suites Madrid Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 465 out of 706 reviews
Rating 8 - Good. 176 out of 706 reviews
Rating 6 - Okay. 38 out of 706 reviews
Rating 4 - Poor. 19 out of 706 reviews
Rating 2 - Terrible. 8 out of 706 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Daryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff, hot showers
Stayed 5 nights in Feb 2025

10/10 Excellent

shari

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing stay! Big shoutout to the staff, friendly, attentive, resourceful and very helpful always eager to help us with our luggage up the stairs, breakfast was really good, good variety of options, and staff always kept it stocked. Room was nice and clean with everything we needed. Will definitely stay here again!
Stayed 1 night in Apr 2025

10/10 Excellent

Alyssa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were so happy with this property. It was very convenient, affordable, very clean and spacious enough for our family of 4. The staff was very helpful and it was a nice surprise that the breakfast was included in the price. I would definitely stay here again.
Stayed 3 nights in Feb 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and fantastic breakfast.
Stayed 2 nights in Aug 2024

10/10 Excellent

Brunno

Liked: Staff & service, amenities, property conditions & facilities
Thank you
Stayed 2 nights in Mar 2025

8/10 Good

Lisa

Liked: Amenities, property conditions & facilities
Great location close to Sol Walkable to historic centre attractions FYI Beds don't have curtains
Stayed 2 nights in Dec 2024

4/10 Poor

Badr

Disliked: Staff & service, property conditions & facilities
Can’t sleep past 8AM with staff talking loudly and doors slamming, while complaints not taken into consideration
Stayed 1 night in Apr 2025

10/10 Excellent

Ellysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great staff

The staff were so helpful. I felt comfortable. Good wi-fi. Excellent location.
Stayed 4 nights in Jan 2025

10/10 Excellent

Dilyana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hostel in Madrid! Thank you :)
Stayed 1 night in Jan 2025

10/10 Excellent

Edgar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hostel to stay in. It has everything you need for a stay in Madrid. Very central to everything.
Stayed 2 nights in Nov 2024

10/10 Excellent

Frida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect to stay! All around the corner
Stayed 1 night in Nov 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
It was a very convenient location with great staff Customer service 10/10. Definitely a place to stay on my next trip. Hoping to stay at other locations.
Stayed 2 nights in Nov 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved it! Everything was near, the staff is very friendly. The family room was very clean and neat.
Stayed 4 nights in Nov 2024

6/10 Okay

Man Chung

Liked: Staff & service
Great location.
Stayed 2 nights in Aug 2024

8/10 Good

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
convenient location
Stayed 3 nights in Oct 2024

8/10 Good

Judy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Barcelona 2 Nights

Wonderful location. Clean rooms and loved the veranda.
Stayed 2 nights in Oct 2024

8/10 Good

Mara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is very centric, but Christmas is not a great time to visit Madrid. The whole area was flooded with tourists and people. It was very difficult to access the hotel or nearby commerce.

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 5 nights in Oct 2024

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, great hotel.

Great location, staff were very helpful, and breakfast was great too. Our room was a good size with the bunkbeds giving the children their own space.
Stayed 3 nights in Jul 2024

10/10 Excellent

Adrian Thaddeus Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is excellent. The whole area is walkable and numerous restaurants around the hostel. Pizza right beside the hostel. There’s a kitchen on one floor and Cafè style dining room. Automated coffee machine. Overall a good value.
Stayed 1 night in Dec 2024

8/10 Good

Lisa

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Liked: location, firm beds, large storage lockers. Didn't like: no bed curtains, doesn't organise activities like other TOCs in Spain, some staff were curt and unfriendly, sliding door between room and bathroom didn't move smoothly.
Stayed 4 nights in Dec 2024

8/10 Good

Heydy

Liked: Staff & service, amenities, property conditions & facilities
The room was clean and confortable. Great location to walk around Puerta del Sol and other spots
Stayed 1 night in Oct 2024

10/10 Excellent

Shih Hui

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was super convenient and surprisingly quiet. We had a great stay.
Stayed 2 nights in Jun 2024

10/10 Excellent

YANFENG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location and convenient to visit. Very friendly and helpful staff. Breakfast is decent. Hopefully they can provide more information for tourist. For example, I almost missed the guard change on Wednesday.
Stayed 3 nights in Nov 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Interesting location and provides the option for private suites for families. The staff were very helpful and accommodating. Very fun location in Madrid.
Stayed 4 nights in Jul 2024